Food: Food is always served piping hot and fresh. Chicken is tasty and moist. Everything is just delicious! \n\nService: service is excellent and the best fast food customer service I've seen. s…

Great fried chicken, not greasy and it's so good. But be warned on the weekends, The lines are lost super long but it is worth the wait.

Best fried chicken I've had since my Nashville trip! Staff was very pleasant and the tables were clean. The bathroom was very clean and toilet paper was so soft! I will be back soon!

Yun Bae

One of my favorite restaurants. Chicken is crispy and pie is so taste good. Spicy chicken is not spicy for me but pretty good. And all staff is so nice But only one thing when they busy Estimate time is 40 to 1 hr.

Katelyn Meyer

First time ever! It was all pretty good, I felt like the sandwich had a bit to much mayo but other than it was quite tasty and the quality of chicken was very good. The chicken combo was tasty as well and the French fries are really crunchy and served warm and large size portion. My favorite was the pie tho… We ate it so quickly (only got one to share) that I didn’t even take a photo 😂 The service of the staff was super friendly and helpful the store itself was packed and still very very clean. The restroom was also clean and in order. Excited to go back and try other items!

Limited review as I only tried two things- the fried chicken was crispy perfection - not too salty and juicy. The prices were not shy and the atmosphere was frenetic fast food with the constant b…

Limited review as I only tried two things- the fried chicken was crispy perfection - not too salty and juicy. The prices were not shy and the atmosphere was frenetic fast food with the constant buz…

Limited review as I only tried two things- the fried chicken was crispy perfection - not too salty and juicy. The prices were not shy and the atmosphere was frenetic fast food with the constant buz…

The service is the best part of this establishment. The front entrance greeter and the workers at the cash registers have been trained to excel at friendly, welcoming, accommodating customer servi…

Horrible service and they refused to correct the price they charged me for the Meal deal. They kept saying the extra cost for the 6pc meal deal which was $20 on the menu and saying its was for the …

The order Chantilly did not look happy to be here. Did not repeat the order hence resulting in a mistake and had to pay extra as it was going to take longer to refund and redo my order and I did not …

The first time I visited Jollibee I wasn’t to thrilled. Many of the items were no longer available because of the time we stopped by after a ballgame. This time was much better, we were able to get w…

Shane S.

This might go without say, but I found the fried chicken here very greasy and the korean fried chicken promo was too much sauce.

Mavis H.

They closed their online app orders for pickup because the store is already packed with customers. But instead of simply shutting down the app, wouldn’t it be better to find a way to manage the volume and still serve customers?

G

Heard a lot about this chain restaurant, but never tried it because it's not nearby to me. I was in the vicinity and decided to check it out. Lucky I was able to find nearby parking. Restaurant was very clean, bright, and with an open feel even though majority of dining was in the middle. Very few fast food restaurants (within NYC) actually have a restroom for customers, and the one in here was very clean and spacious. Customer service was good and staff was informative about food items when inquired. Food was good, delicious, but pricey. The cost for the chicken tenders were a bit outrageous, especially for the size and amount. Did not receive the tender sauce with my order (noticed it was not in my order after I left the restaurant and the vicinity). The spicy chicken sandwich was delicious and filling, but needed a lot more of the spicy mayo on it because it almost had none. Chickenjoy (fried chicken) was delicious, flavorful, and juicy; glad I got a bucket of it. Would have like to try the spicy version of the fried chicken, but was not available for whatever reason. The peach mango pie was very delicious too.

+12

This is the original location, when Jollibee opened in NY. Now there are multiple Jollibee locations throughout the city. \n\nBeen here so many times, I find the pasta in the chicken spaghetti a bi…

Chicken was very juicy. Gravy was good.. Good value for the price. I would definitely try again.

Alexis Fan

Ordered a 10 piece bucket. The instructions on menu is clearly 5 thighs and 5 legs. We were given 2 thighs and 8 legs. Thighs have more meat. I understand proportions can be a little off sometimes, but 2 vs 5 seemed extreme. Staff needs to be trained better that they should wait for thighs to fill their buckets before giving to customers.

Sunny Yeung

Newly open Jollibee was something looking forward to! But the wait was one hour long and they messed up my order! Ordered limited edition Catseye wings and 2 sides. They only provided I side and no intensils. Please train your staff properly.parking is impossible in this area.

Dahlia Janet

Went to Jollibee yesterday with two friends who were trying it for the first time. We all ordered the 4pc chicken tender meal, which was listed with tenders, fries, a drink, and a dessert pie. We were told there’d be a 15–20 minute wait which was no problem. When my friend got his food, the pie was missing. He asked the cashier, and she said the meal no longer comes with a pie, and if he wanted one, it’d be $2.99 extra. That was confusing, so I checked the Uber Eats menu for that location while we were still there and it still showed the dessert pie included, with a choice between peach mango or ube. We felt a bit misled. If the pies were sold out, just say that … don’t advertise one thing and serve another. I chose that meal because it looked like the best value, but if I’d known it didn’t include everything, I might’ve ordered something else. It’s a small thing but it left a bad impression even more so considering it was both of my friends’ first time.

Very inefficient staff. I'd suggest going to a different branch. Double check your order upon receiving them too. Last time I ordered chicken with burger steak (it was in the receipt too), they gave …

So I've put in my Chicken delivery order since 5pm on DoorDash to this Jollibee location. I've had 2 Dashers cancelled picking up my order and it is now 7:02pm still saying they're waiting for my o…

Jollibee service is getting worse and worse each time I come here; the app says the order will be ready in 30 minutes then while I am driving there it turns into 45 minutes then I get a text messag…

ordered in store but didn't give me a buzzer, said they ran out, will call my name when ready. my name was never called. waited for 30 minutes just to find my order was ready for a long time just s…

If I could give this place 0 stars i would... anytime I walk in there it's 45-50 min wait for FAST FOOD!!! This place is a joke and no better than Popeyes. \n\n45 mins for 3 piece chicken meal ... …

This Jollibee's service has gone down the drain. I waited two hours for my delivery order just for them to cancel it without notice, when I called they refuse to answer and decided to block my numb…

Order number 23582558190845952 on Jollibee app stolen by their delivery driver from this store. Called over 50 times to the store and driver and they refuse to pick the phone up. The store is lik…

I walked in the restaurant to eat a two piece combo I needed to use the restroom and the employees told me there is not restrooms for customers, I couldn't believe it, how a restaurant that has eat…

It’s not living up to its reputation of being a fast food. I usually avoid going to this location for its long waits. Its always a 30minute wait. I would wait from time to time but its very discoura…

It’s not living up to its reputation of being a fast food. I usually avoid going to this location for its long waits. Its always a 30minute wait. I would wait from time to time but its very disc…

It’s not living up to its reputation of being a fast food. I usually avoid going to this location for its long waits. Its always a 30minute wait. I would wait from time to time but its very …

LUMI

Wanted to try the Angus burger. Ordered online. End up finding out missing the burger when we got home. Update after owner response. Better next time?? I wonder how many customer they missed order a day/weeks/months/years. Angus burger was $6 charged with no refund back. *PLUS, THIS IS NOT THE FIRST TIME THIS HAPPENED TO US AT THIS LOCATION.

Myca Cabangon

Hands down, the food is great! But the waiting time is soooooooo long for a “FAST-food chain.” So many times we’ve had to wait at least 30 minutes (or more) for our walk-in orders. We eventually decided to try delivery instead—but it’s even worse! I’ve had this problem more than 3x already. But hey, it’s Jollibee—who doesn’t love Jollibee? So I just had to deal with it. I’m hoping this review can make a change, because I just can’t remove Jollibee from my life—it’s that good! So I ordered at 6:36PM, and the delivery time was estimated between 8:10 PM–8:25 PM. Imagine ordering after work when you’re starving, only to have your food arrive two hours later? It’s insane! How does this even pass for a fast-food chain? The chicken is already cooked—it’s right there! You just grab six pieces, put them in a bucket, and hand them to the customer. Sometimes there are 3 people at the counter, so how does this process take 30mins for dine-in (or 2 hours for delivery)? Make it make sense for $4.82 service fee. I don’t even want to talk about the time where I ordered a bucket and my order was in the counter for 10minutes. I love Jollibee, but this is 2/10 service.

Qianbin Chen

I ordered chicken sandwich and pie meal for pickup today. The chicken on the sandwich was RAW!!!!!! So ridiculous this is happening to such a big company. Food safety SHOULD be a top priority, and serving raw food is completely unacceptable, especially when it involves chicken. I usually enjoy Jollibee, but this experience has made me hesitant to order again. I hope they take better precautions to ensure all food is PROPERLY COOKED BEFORE serving it to customers.