smoothie machine was broken, but the radioactive vibrance of the shamrock flurry made up for it. Fries were salted for once, burgers were mildly delicious. Customer service and cleanliness was good.

took 20 minutes to get a burger and fries with not many people there.. food was solid though.

took 20 minutes to get a burger and fries with not many people there.. food was solid though.

took 20 minutes to get a burger and fries with not many people there.. food was solid though.

took 20 minutes to get a burger and fries with not many people there.. food was solid though.

Tyler Ravenberg

My burgers were very poorly constructed pretty much had to make them again when I opened them. Then they forgot my 6 piece nugget

Connor Hillman

Usually the food has been good here, but the last two burgers I've gotten have been bad. The first one still had paper stuck to the burger patty. The second one (most recent visit) was undercooked and still red in the middle. Both of these visits were during the evening shift around 7:30 pm. The McNuggets were still good. I tried to call the number listed, but no one answered.

Trace Johnson

My friends and I come to this McDonalds all the time and every time we go, we question why we go back. Always giving us a large fry with the same amount of fries in a medium fry. They’re trash to put it simple.

Just went in the drive thru tonight and saw the buffalo ranch delux McCrispy thought I'd give it a try and the female at the left drive through screen said nothing for a while after I started my orde…

1. Asked if i was using app, i said yes but i want to make alterations, they said ofc what's your code, i gave them my code. I asked for my alteration (spicy chicken patties, like from the hot and sp…

Incompetent driver thru girl giggled as she handed me my drink...got home to find it had a slice through the side of it and leaked ALL OVER MY CAR. Some of the worst customer service I've ever rece…

they never have a (profanity removed) working icecream machine. its march and i cant ever get a shamrock shake because its been 100% unavailable at this location aaaghhhhhhhhhhh it makes me so angry

This place sucks. Messed up order both times I went and weird workers. Fries not salted. burgers were literally flat.

This place sucks. Messed up order both times I went and weird workers. fries not salted. Burgers were literally flat.

Food was great, typical McDonalds. service was much less, atypical of McDonalds. Asked for a Manager and Kylee (waiting on me) said "I do t know a manager. Maybe if there were a manager, service …

Food was great, typical McDonalds. Service was much less, atypical of McDonalds. Asked for a Manager and Kylee (waiting on me) said "I do t know a manager. Maybe if there were a manager, service wo…

mikayla collins

we did not get half of our food, utensils, syrup, butter, or anything else that was supposed to be included with our meal when we went through the drive thru. when we circled back through the drive thru, they managed to forget one of our items for a second time. i give up! i never go to mcdonalds and this is why.

Andrea Burke

Our order was messed up once so we had to go around the drive thru again to fix it and then when we got home we realized that neither of the kids meals got their hamburgers, just two sets of apple slices. It really messed up our dinner.

Samuel Smithee

Went through the drive thru, the lady said we couldn’t sub a drink in a meal even though that’s super normal and has been done before, ordered the food, and the burger, which we paid for deluxe, doesn’t have tomatoes??? Ok bud

Brayden Crawford

Bring back 24 hour breakfast. Covid was a miserable excuse for corporations to screw over their customers and when it ended nothing changed. In n Out provides twice the quality for half the price, dont waste your time.

Maxwell Hancock

They charged me for extra for a shake and by the time I got my food they finally told me that they could not do a shake but did not offer a refund or any replacement. This is not the first time I have dealt with problems from this McDonald’s, but getting charged extra, waiting till I have my food then telling me there is an issue is really bad customer service.

Dillon

These people straight up just can’t read or just don’t care. I order an iced coffee with my breakfast and they bring out a hot coffee and it literally tells you what the order is on the receipt then they bring out the “right one” which is also the wrong coffee I just left after that. The day before I ordered two burgers then I check the bag and there’s only one. Just take an extra 5 minutes to drive to the location on S 100 W at least you get what you order there. Never ever usually leave reviews but come on guys.

Carter Johnson

Entered the drive-thru line from the east side and missed the cones that signified that my lane was closed. The lady over the speaker that told me the lane was closed was very rude and snarkily asked how I could’ve missed the cones. Awful customer service from just a simple mistake.

Aubree O'Connell

I visited the McDonald’s location near Smith's Marketplace around 7:15 AM to grab breakfast for myself and my mom before work. We work less than a mile away, so the food should have still been hot when we sat down to eat. Unfortunately, that’s not what happened. Both of our sausage McMuffins were terrible — the sausage patties were hard like they had been sitting out for too long, the eggs looked discolored, and the English muffins were stale. We ended up not eating them because they were genuinely unappetizing. At first, I wasn’t going to complain, but my mom encouraged me to call since we had just wasted our money on inedible food. When I called, I reached a manager named Tori. I barely began explaining what was wrong when she cut me off and said, “Well, I can put your name down and you can come get them again, but we just made fresh food like 30 minutes ago, so what you got is what you’ll get again.” That attitude rubbed me the wrong way — dismissive and defensive right out of the gate. When I explained that I had just eaten a McMuffin at the South Logan McDonald's recently and it was fresh and delicious, she began to argue with me, insisting that she knows better because she works there. Every time I tried to speak, she interrupted me, which made me increasingly frustrated. Yes, I raised my voice — not yelling, but firm — and instead of listening, she hung up on me. I called back and got her again. This time, she immediately had an attitude and said, “I don’t know what you want from me. If you want the sandwich remade, it’s going to taste the same. We changed our cooking system and that’s just how our food is now.” She even admitted that she doesn't eat at McDonald's herself and said it proudly — which, honestly, is a terrible thing to hear from someone representing your brand. When I asked for a refund, she claimed she had already offered it (she hadn’t), and then refused to give me her name, saying, “You don’t need my name, I just need yours.” When I asked again, she hung up on me — a second time. I called again and finally spoke with a different manager named Becca, who was professional and helpful. She told me the first manager's name is Tori and that I could come in anytime for a refund. Frankly, this whole experience left a bad taste in my mouth — literally and figuratively. The food was awful, but even worse was how I was treated when I tried to address it. As someone who has worked in customer service, I understand tough days and difficult customers. But I was calm when I called, and even when I got frustrated, I wasn’t disrespectful — I just wanted to be heard and treated fairly. Tori’s attitude was unprofessional, dismissive, and completely out of line for someone in a managerial role. I hope this location addresses the issue, both in terms of food quality and how complaints are handled. Until then, I’ll be going to the South Logan location — or anywhere else, really.

Riley

I’m extremely allergic to onions so do you know what they do? Put extra onions of my bacon McDouble that was missing the damn bacon! This is pathetic. It takes 10 minutes to come out to the car when only 8 cars entered the drive through. Btw, they all left before me.

Amaris Aguirre

Patty seemed like it was old and just reheated, didn't even have onions on it, and fries were only halfway full.

Yesenia Lopez

I kid you not I asked for sauce and they didn’t put any in my bag but wtv. I ordered a hot and spicy and I had a whole hair in it and not only that but the buns were burnt. I tried my best to take a picture of the hair but I’m not sure if you can see it. Killed my appetite