Bad service I got too Burger King in Alamo tx in at 12:23pm and I got out of there at 1:00pm for a order off J/C Bites 8PC

Leslie Marin

I ordered drive thru , a jr whopper , and my son took 2 bites of it and it had mold ! I tried calling and no answer ! My son is just 6 years old . Thank god he caught on time , and didn’t bite through the mold bread ! That is disgusting!! Please check your inventory good !

Sandra Gonzalez

Asked for ketchup for a family bundle and got 2 pks, Nunca Hay Hielo, cokes are nasty, and restroom was flooded with shit. Worker using the only good restroom and was on the phone playing my daughter went up to ask for our missing cup and they ignored her for like 4 min i had to get up and tell them.Not coming here again Ever !!!What happen to this place ??? It used to be Bomb !dissapointed !!

Ester G

Horrible. Food was cold, they had no Ice, employees were rude. Tables were dirty.

Michael Tucker

If you hate yourself, this place smells like sweaty feet and has some of the nastiest food you will ever find anywhere on the planet. Even the stray dogs in the parking lot didn't want to eat it.

Kayla Banda

I ordered 2 combos. Im on my way home just to see that i'm missing a burger. Now i have spend time and money just to get a burger i should have already in my bag. Edit* Just to find out they never told us they didn't have the ingredients to make the new burger, so they gave us NOTHING. Then the employees start talking about me and my bf saying we were mad over "a burger" JUST DO YOUR JOB.

Daniel Navarro

Went here and ordered food only to have to wait for it for 20 minutes. When I went to ask about my food turns out they skipped over my order, not only that, when I FINALLY got my order it was not what I asked for. This place has really dropped the ball they used to be so good.

Dalia Rios

The nastiest food / restaurant in Alamo (Tower Road) the fries taste like dirt and smell like 💩. Please do not go there! Even the burger was nasty. They need to close this place down asap. Tried calling the store multiple times always busy or nobody answers. Who is the manager of this place?

Valeria Cantú Paez

Went on June 12 at around 10pm and these guys and a girl named Maria were messing around. Saying all these bad words, not even paying attention to the orders that were coming in. The cooks were playing around with each other saying cuss words at each other. The place was messy, and just horrible.

Kristy Escobar

I’ve called 15 times and it rings twice and goes to voicemail asked for our food to be fresh the girl who took our order said of course. Get home and the chicken sandwiches are so cold and have been there for I have no clue how long. So annoyed and another thing they need better lighting there looks likes it’s freaking closed. The girl at the window was cussing with another employee! What a work place NOW CAN SOMEONE ANSWER THE DAMN PHONE I WANT MY MONEY BACK!!!

Oscar Paz

Ok. So for whatever reason when we went to get food today on 5/17/25, they didn’t have any fountain drinks. That’s fine, sign they put on the drive thru box said they had sweet and unsweet tea. Guy proceeds to tell us they’re out of fountain drinks, we go ahead and order, and he asks us if we want combos. We say yes, assuming we’re getting tea. Also ordered two 4pc nugget jr. meals, a 4pc order of jalapeño poppers, and one burger plain with only lettuce and mayo. Tried to order churros but they were out of those too. Pull up to the window, pay for our food. Guy gives us our bags and closes the window assuming we’re done. No drinks. Opens the window, “are you missing anything?” We proceed to ask for our teas, then says they don’t have that either. Ok cool so they have no problem charging me for a combo and giving me no drink whatsoever. Dude ends up getting us a couple bottle waters. We head home. Realize the fries have 0 salt on them. Those two 4 pc nugget jr meals, turn out to be 3 pieces. Each missing a nugget. Those jalapeño poppers, shriveled up husks of a popper with little to no filling probably from sitting under a heat lamp for what was probably hours. On top of that, our mayo and lettuce burger had everything on it, not even remotely how we ordered…. Too far to go back and argue and our kids were nearing bedtime. I understand things happen with supplies, and you can’t control if you’re out of stock on certain items, but if you want to be lazy and not even complete an order correctly that already started out on a bad note, then do the world a favor and close your restaurant, and hire a new staff while you’re at it, because you clearly have no desire to be working. As for the manager of this location, if you care enough to look into our order. It was order #44, Total: $34.59, around 8pm on May 17th at the Tower Rd and Expressway 83 location. But based off how well you run your restaurant, I’m pretty sure you don’t care about looking at reviews either.

Vicky

They take their job as a joke, playing, singing and with very loud music. They did remake the burgers, but still got it wrong.