Denny's
American · Albany
Sobre Denny's
At Denny's, we're all about serving up classic American comfort fare that hits the spot every time. As a casual diner chain with a loyal following, we know what our guests love - from all-day breakfast favorites to hearty plates of home-style goodness. Our warm and inviting atmosphere is the perfect...
At Denny's, we're all about serving up classic American comfort fare that hits the spot every time. As a casual diner chain with a loyal following, we know what our guests love - from all-day breakfast favorites to hearty plates of home-style goodness. Our warm and inviting atmosphere is the perfect setting for a relaxed meal with friends or family. We've heard it from our customers: our made-to-order Grand Slam breakfasts are a highlight, while our friendly service makes everyone feel right at home.
Què diuen els clients de Denny's
Recent reviews for this Denny's location are mostly positive, highlighting excellent service and tasty food. Many reviewers specifically mention positive experiences with servers like Marcella, Julian, Kiki, Molly, John, Tamara, Nate, Marisela and Martin. Some customers have experienced long wait times or cold food in the past.
Plats populars
Ideal per a
Tip: If you had a bad experience in the past, give it another try, as some reviewers note significant improvements in service and food quality.
Services
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Explora els voltants de Denny's
Denny's es troba a Albany, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Patrimoni Històric
- Ford Motor Company, Louisville Plant (A 976m) — historic building in Louisville, Kentucky, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
Parcs i Jardins
- McDonalds Field (A 374m) — park in Jefferson County, Kentucky, United States of America
- Parkway Field (A 594m) — park in Jefferson County, Kentucky, United States of America
- Churchill Park (A 624m) — park in Jefferson County, Kentucky, United States of America
Altres Llocs d'Interès
- Swain Student Activities Center (A 796m) — student center of the University of Louisville
- Estadio Cardinal (A 873m) — stadium at the University of Louisville
- William F. Ekstrom Library (A 962m) — library
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Preguntes freqüents sobre Denny's
Opinions de Denny's Albany
What a wonderful team. We got seated by the kitchen which is usually not fun but listening to the team joke and laugh and smile was great. Kiki our waitress was beyond amazing and fun and positive. Best experience eating out in awhile. The whole team had it so positive and peppy. We loved it. Good was great too!
Excellent food! If you want a burger that is not frozen/prefab, this is where you need to go! Best burger I have ever gotten in a restaurant - my son was sold on it as well! (We did the build a burger w/Brioche bun, Swiss, mushrooms, sautéd onions, mayo.) Came with seasoned fries. We also ordered the sampler appetizer not knowing how big the burger would be (my son and I spit it)...way to much, but AWESOME! We got the onion rings (tasted like Vidalia with a wonderfully crisp coating), chicken strips (very tender and tasty), and bacon cheddar tots (OH MY! - they were like shredded hash browns, cheddar cheese & bacon formed into golf ball sized balls and deep fried....Amazing!!). Will definitely revisit and would highly recommend. Was a little pricey, but not really considering food quality and quantity.
I had a server who was simply amazing! I think her name is Marcile She went beyond to make sure we had a delicious hot breakfast. She would be the reason I come back to Denny's. The menu has more selections now and is always reasonably priced.
I just so happened to stop in at Denny's because breakfast sounded so good late at night. I had the at most best experience and service I have ever had!! I wanna give a huge shout at Taryn my server because she had the most up beat personality and stayed so cool calm and collected even being as slammed as she was!! I wish every server was like her. And I will be back for sure!
Maricela was awesome. She was on it! Took very good care of us while managing other tasks. Also, she made this pregnant lady happy as soon as she set down my chocolate chip pancakes lol hubby was happy with his spread of food too.
Our servant was Marisella! She was so friendly and took care of us.Not real pleased with food. The country fried steak was good. Didn't have Broccoli. Didn't have mashed potatoes to go with steak.I did 't enjoy fried potatoes. Needed the Broccoli. Prices were little high.$43 for two was alot. Marsilla was best!
Jami was a great server, are good was ready and in a good time and she did everything right.
Marisela G was amazing! Very attentive and efficient while juggling a busy morning rush! She’s a keeper!
First time at this location, I was a little leery after seeing the Google reviews but I love Denny's, so I stopped in. I'm glad I didn't let the reviews choose where I would eat. They were very very busy. We did get seated promptly. I did notice that our server ended up disappearing after we sat down. I'm not sure why but the lady manager Teryn took over our table and I would assume the rest of the others. She didn't miss a beat. Our food came out perfectly and was hot and timely. The lady made the whole situation a pleasure. Will come back. 5 stars for stepping in. Thanks.
Really great service both Nate’s was really good my server Nate was really great and nice best personality and the cook is amazing really good fresh food
Great customer service and the food was good I had the waitress with the red hair she was very professional and a great server
The start was fast and courteous. It was clean with nice bathrooms. The food was deliscous just as described
5 Stars – Delicious Food & Great Service! Denny’s really hit the mark on my latest visit. I ordered the Grand Slam with berry pancakes, and everything was spot on! The pancakes were fluffy and topped with sweet, juicy berries—easily the highlight of the meal. The eggs, bacon, and sausage were cooked just right, and the whole plate came out hot and fresh. The staff was friendly and attentive, and the overall atmosphere was clean and relaxed. Whether you're craving breakfast for dinner or just a satisfying meal any time of day, Denny’s delivers. Definitely a five-star experience—I'll be back for those berry pancakes again
Very good food. Server Tamara fine service. Cook Taryn made best specialty pancakes!
Talk about a restaurant Denise is one of the most high-quality restaurants in Louisville. If I ever had to go to a diner this would be it highly recommend every time I go here I’m excited and happy. I always get the moons over my hammy sandwich it was a very good sandwich has become my regular. The coffee is pretty good to they’ve got anything from cold brew to hot coffee. They’ve got pancakes sandwiches burgers and soups really an all-around great place to go. I recommend going if you’re in a rush or if you’re just trying to get a good quick meal. I like it a lot I wouldn’t trade the world for Dennis.
So we were here eating and we hear some Karen’s complaining about no lemon and butter and then get up and leave without paying for the food and the server Jamie handled it so professionally, I probably wouldn’t have been so polite
The minute I walked in and sit down i could tell it was under new management. I had to ask. Absolutely love it. 100/100
An overall great dining experience. Service and food used to be lackluster, but I’m happy to see that there’s been improvement on all fronts at this restaurant. Benjamin provided excellent customer service and the turnover time between ordering and receiving food is magnitudes quicker than it used to be. I will be coming here more often!
Jessica! She’s so sweet — she brought us extra milkshakes and was super quick with her service :-) !!
Marisela is a fantastic server very attentive keeps my drink full just a pleasure to have her as my server she is the reason I keep coming back
We always get IMMACULATE SERVICE EVERY TIME WE COME WE LOVE OUR FAVORITE server Delvonda & John the cook they are always prompt & provide the best service for us
Julien was the best that I have ever witnessed in this establishment he went above and beyond taking care of me and our orders made sure our food was correct and came out in a orderly fashion I was very impressed by hes professional kind nature and the way he ran the store his team and stayed on top of things I will Definitely be coming back.
Service was excellent! The new MangerJulian is awesome and you can definitely see the improvements . The entire atmosphere is awesome 👌. Our server Owen was also amazing and attentive.
The food was soooooo hot and fresh, they made a fresh pot of coffee for me and the server was friendly and kind.
Denny's serves a good breakfast. Wide variety - from sweet Frnch toast to bacon & egg combination plates. Friendly service. Clean dining room.
My wife had a craving for biscuits and gravy so we went last Sunday for the first time. Easy access from I-65 North, though parking lot is on the small side. Our wait was a little long--seems that the weekend is their busiest--but was totally worth it. The food quality was excellent and the service was as expected for a busy lunchtime meal. We'll definitely be returning for more.
Came to eat new years night & had a great experience with Tamara & John. They made sure we had everything we needed!
The food was hot. The service was really nice. The best waitress ever.
Jamie was the best server I have ever had! Very attentive and served our food with a smile! I will definitely be coming back.
We came in yesterday and today and the service we had was the best service we ever had! We will be back thanks to our server Tamera and the manager Teryn... They made our day so much better... Thank you Tamera and Teryn!
We stopped in at Denny’s after a LONG day at a wrestling tournament, and it was exactly what we needed! Marcella was absolutely amazing — so personable, friendly, and attentive. Made us feel welcome right away and kept us laughing even though we were all exhausted. After a full day of wrestling, good food and great service made all the difference. Thank you, Marcella, for turning our tired crew into a happy one! We’ll definitely be back next time we’re in town.
Exceptional service, Delvonda and John are the reason we come back every time. They have great customer service and they make sure we get our food on time and make sure it’s right. They have both went above and beyond. Never an issue. Clean environment great atmosphere. Will be back again and bringing more ppl with me.
Fiancce and I stopped in to grab a bite yo eat. We are from New Jersey and the customer service was all across the board 5 stars! Thanks Maricella and Jaun the cook and Teryn the manager for helping me out with everything else!!
I’ve been coming here for many years. Last time I was here John took excellent care of my Dad & I. This time Tamara and John both exceeded expectations as far as exemplary customer service skills go. Last time, John served my Dad & I. He made sure we were more than comfortable & satisfied with our orders.
I came in late night Wednesday , I ordered a steak and eggs came out fresh and just like I like it eggs were great hardly no wait at all my server was very nice and attentive hadn’t seen her face before I believe her name was Molly.
I was here last Tuesday..& I had an amazing experience. The service was fastest service I've had in a while. The food was nice & hot. Overall the total atmosphere was captivating and friendly. I'll be back in the future.
I use to come on Mondays and the food was okay but it took forever to get it. So I stop going as much. I went last week on a Wednesday and omg the food was excellent and honestly never got my food that fast the whole time I been coming there. Idk who was in the kitchen but keep it up. You'll have my business. Im gonna switch my mornings to Wednesdays instead of Mondays.
Julian (MGMT) was wonderful - very informative and attentive! Kiki was also a bright energy & took great care of us. She didn’t stop moving from the moment we walked in the door. Very hard working breakfast crew!
The food was absolutely amazing; steak was cooked perfect, great flavor, french toast perfect crunch around the edges, all food was just on point! Although what was even better than the food was our server, T he went above not just for our table but for everyone in there! Even tho there were plenty of workers T was the one running around to help every table!
One of the best service experiences we have had in a long time. Attentive, engaging, made some great suggestions. Visiting for a music festival. Haven't been to a Denny's in years--thought we would g…
One of the best service experiences we have had in a long time. Attentive, engaging, made some great suggestions. Visiting for a music festival. Haven't been to a Denny's in years--thought we would…
One of the best service experiences we have had in a long time. Attentive, engaging, made some great suggestions. Visiting for a music festival. Haven't been to a Denny's in years--thought we would…
Was at this location over 10 years ago. Took way too long to get service. Then TOO long to get our breakfast. Food was cold. My friend and I swore off Dennys for 10 years plus. Another friend and I…
Please bring back the Steak and Eggs breakfast option. Want to know a little secret....this restaurant has the best steak and eggs! The steak is as good as any steak house I would even go as far as…
The Dennys in Louisville, Ky was one of the best diners I've ever been for breakfast. Made to order omelet was done perfectly. Very clean and great service
Haven't been for awhile,very pleased can't remember the waiters name,but he was great,I think he had back problems.The food was really good and extensive menu .Good experience and well taken care of,…
Haven't been for awhile,very pleased can't remember the waiters name,but he was great,I think he had back problems.The food was really good and extensive menu .Good experience and well taken care o…
Was hesitate to eat here with the reviews, however we decided to give it a try. Marcella was a wonderful server and the food was delicious!
Was hesitate to eat here with the reviews, however we decided to give it a try. Marcella was a wonderful server and the food was delicious!
It’s ok mostly retired crowd , very quiet place to collect your thoughts for the day and enjoy your breakfast
On our arrival into Kentucky not much was open for a sit down restaurant and it was very late! We decided to take a chance at Denny’s since it was the only place open! The area around this chain was a bit seedy and the parking lot could be cleaned, trash everywhere, but when we walked in the place was quiet and clean, a bit worn out, but the service was great and the food was well made, our waitress was very kind and helpful! I wish I would have taken pictures but it was late and we were starving! I had the Cali Club Sandwich with seasoned fries, the best ever, and my partner had a Veggie Omelette! We were very satisfied with our choice to come here!
IT....WAS....FREEZING in there. I had to pull my hoodie on my head & zip my jacket all the way up! Our waiter was really nice though. I couldn't really enjoy my food, but oh well....
I got the sampler which I was not impressed I got it with mozzarella sticks chicken tenders and onion rings all of which were over fried The only thing I can say is our server was a very nice caring gentleman Martin has compassion for the people he serves he truly is the only reason for the other 2 stars
Went for breakfast. A little pricey, but food was good. I think someone never showed up for their shift. There appeared to be only one server for the entire restaurant, and he appeared to be annoyed, and was looking out to the parking lot a few times.
Our waitress (Jami) and the entire staff were courteous and professional. I enjoyed my meal for the most part. The service and food has improved greatly since my last visit. I was pleasantly surprised.
Going to Denny's has been a birthday tradition of mine for years. I stopped in here this year and it was packed. Even so, the staff was super friendly. I especially want to spotlight my server, Marisela. She always had a smile and had such a warm personality even with all of her tables. She made sure my coffee was hot and full and really helped kick-off my birthday in a great way.
Hospitable. Food is delicious. And the facilities are clean and sanitary. Recommend to visitors.
High stars for being open at 3am when you need comfort food and for staff being kind to us regardless of the hour (shoutout to Kathy). Good experience with clean area. Food is tasty but not 5 star …
The service of one of the servers was spectacular, I wish I could remember her name but she was helping someone else and saw that I'd been waiting for a while for takeout she expedited the service …
If this is what you call French Toast then evidently you've never really ate it before. Save you're money . Got a carry out order and both meals were wrong. My husband's hash brown were left off th…
waited for hours to get served. Customer service was terrible. Food was OK but cold. Do not recommend.
Service was not great I was informed after requesting sugar free syrup . That for carry out they do not do that . I don’t know if it’s a policy change or what but it is a deal breaker for me . I have…
service was not great I was informed after requesting sugar free syrup . That for carry out they do not do that . I don’t know if it’s a policy change or what but it is a deal breaker for me . I ha…
We were seated and then sat for 15 minutes and no one served us. Not anything. We walked out but one of the employees came out and promised to serve us. She took out orders and again we sat and sat.…
Soon as you walked in the door, there's a homeless person to sleep right there on the bench. The food was overpriced and not very good it was. It's not the same as it used to be at all
Food was fair. My club sandwich was not what I expected. Small and sparse, and the bread was toasted almost to a crisp, so it was hard.
I like the food there open 24 hrs polite and friendly no complaints just can’t give it more than 3 stars
Walked in and was immediately greeted by the smell of the bathrooms, which are poorly-placed by the front entrance. The entire restaurant does not smell like a bathroom, which another review suggests. It was a Sunday morning before noon, and as expected they were really working hard to take care of a full crowd. Even though it was just the two of us, it easily took thirty minutes for us to get from the front door to our food. The staff were mostly flustered, and running all around trying to get orders right. We were seated towards the kitchen, so we really got to hear quite a bit. Honestly, we both felt sorry for the staff as their complaints were valid and the same stressful stuff anybody in the food industry has dealt with. The food was very enjoyable. Our drinks were refilled when the food came. We were asked if we needed anything else. Our particularities regarding how we wanted our food were taken care of as ordered. The meal was really quite good, just as good as any good Denny's experience I've ever had. It's a shame that this location has some issues, but considering it was the absolutely most busy time of the week, I understand the predicament. Perhaps manage should realize they need to hire more staff for the Sunday rush.
Soooooo I wouldn’t blame my server it’s not his fault they were understaffed but had to wait to order wait to pay . Food was Denys which I expected but if it’s busy it’ll be a minute…. It’s food
Service was slow and unenthusiastic. Food was tasty. I got pancakes, my sister got a classic burger and fries. On the plus side: This was the first trip of 3 that the restroom wasn't out of order and didnt smell like sewage.
Food was good as usual , nothing fancy. Coffee was 4$ which is ridiculous and the strawberries and whipped cream were extra charged for the cheese cake which wasn't mentioned ( maybe I missed this on the menu but I think I would have noticed ) anyway not the staffs fault so nice tip was left and lesson learned
Well, they're doing better than the last few times I've gone but that's not saying much. The French toast mushy, cold coffee bitter, apple crisp not crispy... just sub par food all around, even for Denny's. Wildly overpriced and downsized portions. On the up side, the service has gotten better.
Flatware was not cleaned properly. Burgers were very greasy. If you plan to use any discount coupons, the cashier will tell you the value meals do not apply to the discount. The waitress did not let us know this in advance. I was very disappointed in how much more expensive this value meal turned out to be with the extra charge for cheese and a soft drink.
Last night we decided to treat ourselves to a nice dinner sitting down to relax after winning big at Derby city, but we had a big surprise and was let down very quickly. Our meal came out a bit too crisp, the oil used seemed as if it hadn’t been changed several months. My boyfriend’s chicken tenders were so dry he couldn’t even eat the rest of them. And you can see the toast on the plate is burnt and black. In the picture with all the bags on the table is for DoorDash. The people from door Dash I’ve been waiting at the front door where the register is but there was no one there to tell them where the food was. After waiting entirely way too long, a security guard that had been sitting right there watching the DoorDash people stand, waiting finally said , “hey you can look over on the table your order might be there.” As you can see on the receipt it had to be adjusted. After looking at the receipt it showed my boyfriend’s entrée was one up for each individual items instead of an actual meal price. My sirloin dinner was $12.79. Has chicken tender dinner totaled up to $17.61. When we placed our order my boyfriend asked for a piece of Punkin pie. Later during a meal he had to ask for it a second time. By the time we were done eating that pie never showed up. I had to get up and go find our server to ask for a refill of Dr Pepper call my boyfriend, but when she came to our table she said oh yeah you asked for a sweet tea. Sitting right there plain front view was my full cup of sweet tea. So When we had to say no that was a Dr Pepper I had to ask myself was everyone here high. To top things off right before we left a couple of girls darted as fast as possible screaming a mouse. Needless to say that will be our last visit there.
Everything was subpar. Lots of issues in getting my food and I felt like I was on reality TV with how much gossip the staff was winging about. Not horrible, but definitely not worth your time or money.
Food was ok, service would have been better but our server was doing everything. She was hostes, server, and clean up. She was polite took our order correctly and brought it to us correctly.but it took a while to get our food. The atmosphere was not good. The floor was sticky as soon as you walked in the door. Knats were flying around our heads and food the whole time and the music that was playing was rap music
I came at this location the other morning. Had waited almost 10 mins before anyone could take my order to go. I ordered around 5:01am and the i didn't get my food done until 6:05am. Mind you it was like 3 cooks in the back, 1 of them was on the phone talking away and not doing his job. 1 of my order was a brisket melt and it was so nasty, like the meat was all burned up and still was served to me. I had spent over 75 bucks on all the meals. Smh this place needs a better manager or a lead etc. Also servers don't need to be outside smoking weed while working because that's a bad look on company
The T-Bone Steak & Eggs was tough and bland. I ordered it to be med rare and instead got well done.I won't ordering this again. While the Berry Waffle Slam® got here and looked great I never recieved the berries.
Food arived fast and was good. Unfortunately our waiter was rushing us, a party of 3, and after we got our food he didn't come back around. There were only 3 other parties in the building for a total of less than 10ppl. They had 4 wait staff total. He acted like we were bothering him.
Took around 50 minutes for my food and it was cold when I got it and thru kept on letting people sit down and take their orders and would also take long they would end up leaving
Took around 50 minutes for my food and it was cold when I got it and thru kept on letting people sit down and take their orders and would also take long they would end up leaving
gave me chickens with barbecue instead of wings and Matt is tweaking and he forgot my friends fries and the lights shut off and they said that they didn't have any milkshakes as they gave one to a li…
gave me chickens with barbecue instead of wings and Matt is tweaking and he forgot my friends fries and the lights shut off and they said that they didn't have any milkshakes as they gave one to …
Their food was horrible.Their service sucked and I would not recommend anyone to go eat there
Food was trash and the service was horrible I would recommend people go elsewhere \nIt's not even fit for a hog
Their food was horrible.Their service sucked and I would not recommend anyone to go eat there
I waited 40 minutes after I ordered and when I asked a server why the food was taking so long, she said it was frozen. Terrible, indifferent service. It's no wonder it closed.
My wife and myself stopped in for a little breakfast. We were seated and ended up watching five people come after us eat and leave. The staff began arguing over table seating, they started bumping …
We were at Dennys for dinner after leaving the Convention Expo on Crittenden Dr. at the National Baptist Convention. On June 24, 2023. We were told there was only 1 cook but the food would be out a…
Worse Denny I been to in my life. An employee threw food at a customer after the customer wait over an hour that I seen. Returned with the food and a fight broke out when the waitress threw the und…
Worse Denny I been to in my life. An employee threw food at a customer after the customer wait over an hour that I seen. Returned with the food and a fight broke out when the waitress threw the und…
Ordered a berry vanilla crepe breakfast and a country fried steak and eggs meal.. no berries on the crepes, got sausage instead of bacon, and there was no gravy on the country fried steak. Tried ca…
I'm sorry, but I'm so sick of ordering from here and time and time again getting 1. not what I ordered, AND 2. not receiving what I ordered. Not only do I not receive things I paid for, but the other things they do give me aren't even right. Like toast and gravy instead of biscuits and gravy? And the chicken tenders and seasoned fries I ordered (with some wavy fries thrown in there because I guess they ran out, who knows with this place) being burnt to the point it's inedible. I wasted who knows how much money giving this place chances multiple times since they're the only Dennys around, but I'm done. No wonder the place is going out of business. Can't even make this up, don't bother going here
This place is very slow. They seem slightly disorganized and understaffed. While Entering this facility you are bombarded with fumes from what smells like a dirty mop bucket. Since COVID they aren’t allowing seating inside, but no employees are available to host and seat guest. Instead a bell is provided to get someone’s attention. Very poor customer care and restaurant upkeep. This store has been better in the past. It’s usually full of customers. Reminds me of a Waffle House. At least at the “house” you know what type of quality you will receive. Denny’s does not deserve this star.
My family (12 of us) and I made a trip from Indy to KY to go to the Dino Convention that was going on, we stopped at Denny's and got food, it took over an hour and had to cancel a meal that never came. We spent a fair bit of money there for them to get the order really wrong. I tried 4 times to get in touch and get something fixed or even just a gift card for the meal we cancelled but not taken off our ticket. Just saying some follow up would have been nice since I talked to 4 different people who said they would call back. First photo is what was on the ticket and use starting to go over it, the other photo is us going over what should have been on it and paid for.
Hash browns burnt to just about nothing, everything over salted, some of the other patrons food mixed in with mine, and burnt chunks from something else mixed in with my omelette. The waitress was only “upbeat” when I was cashing out. She was also refusing to do DoorDash or any other meal delivery service tonight because she didn’t feel like dealing with putting in the orders and was super rude to the one delivery guy who showed up to get someone’s order. Say the least I will not be going back to that Dennys.
Honestly, this is probably the worst Dennys iv ever been to. We showed up. They took our order. Then i guess the person that was taking our order was time to clock out. The next server came and didn't know if we ordered. We waited about 45 minutes for SOME of our order to come. Food came cold and HARD, Stale. Waited another 20 minutes, and still, the rest of the food was not brought. We ended up walking out. Coffee was nasty. Orange juice was okay. This place can be better. But waiting 1 hour and a half, i Should not be a part of it. This was the last chance we were giving this location. We wont return.
Refund required food was not sent as ordered my son paid for food that was not included and was very disappointed i demand his money returned yall did a quickie took my son's money for half the food not received I am pissed beyond words
Stood at the stand to be seated for 12 minutes. Saw maybe the cook bring out a plate to a customer. We were four feet from. Him and did not get acknowledged. Saw, maybe a waitress, resetting her hair in the kitchen doorway. There were maybe 6 customers seated. Since everyone was a minority and we were Caucasian, reverse discrimination? Sure seemed so, but surprising since it's so close to the University of Louisville campus. Disappointing for a Dennys
Steak was good but toast was hard hash browns slimy and the shift manager was real rude for asking me if I paid while I walked out door with the person I came in there with , ate with and left with seen clearly who just paid for . Just real rude dark vibration all up in that place .server was decent but that didn’t make up for her supervisors treatment toward me
This had been the absolute worst dining experience we've had during our stay here in Kentucky, for a waitress telling another customer she can remember 95 orders at any given time I guess that means we were order 96, half our order was messed up, half our beverages never got delivered to our table,while waiting during our (40ish minutes) for our food we were approached and told they didn't have ready the batter to make one of items we ordered, we skipped it, they didn't.... still on our bill, as for an almost empty building why was it so hot and muggy? And lastly the bathroom was a nightmare someone tossed cookies all over the only available stall in the men's room (no urinal it appeared to be ripped off the wall and replaced with wet floor signs) best thing to happen during our visit was a very cheap discount to our bill. .05/10 would highly not recommend, go somewhere else for your own sake and possible health.
I am very dissatisfied with the level of service. The experience here has never been particularly good, but today was by far the worst. The service was slow, inattentive, and well below expectations.
The restaurant didn't look busy despite it being a Saturday night almost 11 PM. Some guys were hanging out in front of the restaurant. We waited a few minutes to be seated. One of the guys came in that we saw hanging out and seated us. Our server came pretty quickly. He moved us because there was cold air blowing down on us. The server took our drink orders and was timely. We sat there for a little over an hour. We finally got our food. Nothing was cooked as we ordered. The food was not hot. Our server checked on us twice. The 2nd time was to apologize about the wait and tell us that they had just started cooking our food (45 minutes after we got there) and it would only be 5-8 more minutes. It was 15 minutes! We left after wasting an hour and we're still hungry! Worst Denney's experience ever.
Well, we waited close to 20 minutes to get seated.Once we were seated, it was a while before.The server showed up the food showed up fairly quickly but was almost unedible. Sausage was very overcooked.The crepes were hard and very hard to cut. The bacon was half raw.. this is the second bad experience in a row that we've had there and we will not be going back
This Denny's in Clarksville, Indiana has really gone down hill the past 3 years! This coffee cup was served to me stained! Not bcz of over fill! It was a dirty cup to start with. Our waiter was So High! Had our waiter came back I would have shown him this filthy cup. But he NEVER came back!! Infact he was so high that he forgot he had even sat us. As we made our way back to the front of the restaurant he asked the waitress to seat us!! I then explained that he had already sat is but he was too high to remember!! The waiter turned out to be the Manager!!!! He approached Us and said with slurred speech that he wasn't high and to get out of his "building”!! I called corporate the following day and this issue is going to receive attention. I have video of there "manager/waiter high and it has been sent to corporate!! So disappointed and I would NOT recommend patronizing this Denny's!! *****UPDATE***** THIS DENNY'S HAS SINCE SHUT ITS DOORS!!!
Came to eat dinner, First I came and had to wait in a long line and no one able to get any kind of help, then I finally get help after 30 mins past time my order was due to be ready, I ordered country fired chicken, mash potatoes and country gravy, corn and 2 shakes, the rude huge lady tells me I can't make shakes , refused to refund told me I have come back on 1st shift to get my money back, ok fine at first, then I open my order to have gotten sausage links, garlic toast, broccoli and country fried stake not my order! I drive back a second yes drive back to the store! To have to wait another hour a entire 60 mins to be told they gave part of other people's orders! Not a I'm sorry or anything, but a you customers are so rude staring at us bagging orders and the cooks are arguing about each other being dirty and cussing. Then I get my food again for it to be horrible! I posted a picture. So so agervating and horrible customer service and horrible manger if she was even really the manger (the very big big African American lady), if you could put a zero star rating I would have placed that instead of a 1 star! No one in uniforms but in tight tight leggings and unbuttoned shirts that show there chest, tight shirts that show every roll. Employees arguing manger degrading customers, employees arguing with customers, bathroom filthy no toilet paper no soap, trash in floor, a employee was out side the front door smoking weed, filthy restaurant! Corporate needs to get this place and health department needs step in unannounced at this point and see how this place really is!
This was the most horrible experience at this location I've ever had. Manager STEVE MCCORMICK was extremely rude and condescending. The server Jamie was terrible. He didnt bring straws with the drinks and never returned with them. He spilled a drink and did not clean it up. The spilled drink stayed on the floor the duration of the meal. My kids birthday pancakes did not come out as advertised either! The ONLY bright spot at this location was the server OWEN, who got us straws, cleaned up the spilled drink and got the Very rude manager STEVE MCCORMICK WHO AT ONE POINT SAID OUT LOUD we were pissing him off. DO NOT ATTEND THUS LOCATION IF YOU'RE LOOKING FOR GOOD FOOD AND SERVICE AND a manger who is professional at all times.
The vegetables are not fresh. I ordered hot water, but the waiter gave me ice water. The hash browns I asked for were actually black. There are many small flying insects flying on the table. The waiter was very unhappy. The restaurant has a strong smell of oil fume, there is a lot of dust inside the chairs against the wall, and the table is very greasy, which is different from my previous impression. Denny's, I will never come back.
I haven’t been here in a minute but I was disappointed I walked in and immediately smell like a Porter potty and the lady at the front sat us in the booth right by the bathroom I almost lost my appetite from how bad it smelled lucky are waiter Ryan was nice enough to move us be even though we moved I could still smell the toilets then when are food started to come out it was poorly made my nachos looked like they was microwaved with the the cheese are burgers came out and the burgers didn’t look cook at all and was missing cheese and avocado that we added on and when he sent them back I expected a new burger are something no they just added cold slices of cheese between are burgers and gave us a plate of avocado this is horrible experience I will not be returning to this place again
0 stars, we went in to an empty dining room and was told there was a 45 minute wait. Also, the smell was awful!
Workers bounce tasks from one another to see who will actually work and do stuff. Don’t bother asking for a shake or you’ll have to wait 20 minutes for someone to decide they’ll do it and another 30 for them to actually do it.
These people are so bad !!! They are sending more orders out through door dash and are ignoring the people in the facility-- all food going out is door dash -- we have been here an hour and no one in the dining room has food - check my video-- this a door dash only place -- there is no food for the people here-- I could door dash this ro my table and get it faster-- I've watched 25 door dash orders go out right by us -- management needs to be changed-- no one in this place has food on their table but grub hub is getting everything!!! -- SERVE THE PEOPLE IN THE RESTAURANT FIRST -- WE ARE HERE -- GRUB HUB IS NOT !! you need to have two lines to handle dine in and online-- yall suck management is horrible -- choose one or the other -- if you can't handle it---
The last 3 times I've been I've had bad experiences I got a huge hair on my plate and they changed it but it wasn't the same as I had asked for, they gave me extra bacon instead of sausage without asking me if I wanted that option and he I don't like bacon, a waitress doesn't seem to like us and she only went once to take the order and never asked if we needed anything else, this last time we went on Sunday and it took them 45 minutes to bring the food and the pancakes They were poorly made, very small, misshapen and white, full of rubbish left over from other meals. The waiter treated us very well, but in the kitchen they are fatal. They finished doing something to improve because I am already discarding it from my favorites. I used to love having breakfast at this place. restaurant.
I ordered a takeout order from this Denny's on Friday 1/23/26. I ask for no tomato no pickles, they gave me tomato & pickles and cold fries. I'm allergic to tomatoes. I called as soon as got hm to notify them. They said a manager would call me on Saturday, it's Monday no call. My husband burger no bacon but they proudly collected they're money to get our order incorrect. Do better please customers matter.
I was very disappointed with the service during my visit. It took a long time just to be acknowledged after we were seated, and even longer for someone to take our order. We weren’t even asked if we wanted something to drink for quite a while. When I finally got my coffee, I asked the waiter for creamer — but it never came. The staff seemed inattentive, and the whole experience felt frustrating and unorganized. Definitely not the kind of service I expected.
They made me enroll in a program to get a free dessert. We waited for over 15 minutes, paid the bill to receive the dessert, and then found out that you have to wait for the host to charge you in order to get the free dessert. Please train your employees so they know the instructions for your promotions. I will never visit that restaurant with misleading advertising ever again. And to top it off, one of the employees, who looked high, became hostile and rude. Definitely NEVER AGAIN!
Very bad food . And lack in communication with these running out . Got crepes and had no strawberry and all juices. They no longer serve eggs besides scrambled for some odd reason . The food was barely eatable and all was either over cooked or way under . My cousin got stuffed French toast and it was very raw . They were understaffed and had people waiting for 40 minutes I get it , and it’s Memorial Day but that’s no excuse for it to be ran in these establishments . 😭1/5
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434 Eastern Pkwy, Louisville, KY 40217
Albany, NY 40217
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park in Jefferson County, Kentucky, United States of America
park in Jefferson County, Kentucky, United States of America
park in Jefferson County, Kentucky, United States of America
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What people say about Denny's
Our Albany Denny's: Classic Comfort with a Side of Stellar Service
You know Denny's, right? That quintessential American diner, always there for you, whether it's a sunrise breakfast or a late-night craving. Here in Albany, our local Denny's certainly delivers on the familiar comfort, but what truly makes it stand out, time and again, is the incredible team working the floor and kitchen.It’s not just about the food; it’s about the people. Long-time patrons rave about servers like John and Tamara, who consistently go above and beyond. One regular shared how J...
Comfort Food and Stellar Service at Albany's Denny's
There's a certain comfort in a familiar spot, and for many in Albany, or those just passing through, Denny's often fits that bill. But the Denny's here isn't just another stop; it's a place where the familiar gets an extra layer of warmth, largely thanks to a standout crew that clearly takes pride in what they do.I've heard more than a few stories lately about the kind of service that turns a regular meal into a memorable experience. Take Marcella, for instance. She’s been singled out for bei
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