Jersey Mike's Subs

I had an absolutely amazing experience today. It was very busy, but the manager Diamond was able to help me out and speed up my process. The person at the cash register was very helpful as well. This was a speeding amazing experience I can't wait to come and check it out again

I go to this location once a week. Is it crowded? Yes, particularly during lunch. Does it take time to get your order? Yes because everything is made to order and nothing is prepared in advance. As a person with dietary restrictions, I am ok waiting for something that I can order exactly the way I want it. Also, every single person who works there is super polite and professional despite all the orders they have coming through. I want to highlight one of the managers there names Diamond, as she has gone above and beyond not just for me, but I have observed her go out of her way for other customers as well. I’m a fan of Jersey Mikes, but this location is hands down one of my favorites.

Love this place!! I order a sub at least once a week for lunch. Mike's way for toppings is delicious, and all the ingredients are great quality. Service is fast and efficient despite how busy they are, and everyone who works here is so nice.

This is more of a theatrical set than a working restaurant. It appears as if it is open but is never actually open. Update: it’s open! It’s good and everyone who works here is nice. It’s wayyyy too small for the demand so be patient and expect to wait. They could have opened a spot 5 times the size and they would still be busy. No place to eat and no bathroom

Jesse Cheever

This place has some of the best food and subs. The staff is incredible manager Thai and CJ and Chris. It’s impeccably clean and I genuinely enjoy the food better because of the people that work here you have to get the super sub 10 out of 10.

Elliot Weathers

Great customer service from Diamond and the rest of the staff on duty. Clean location, fast service and warm interactions with the customers.

Artem Zubanov

Fast. Clean. And delicious. Talk to Diamond, she runs the place like a Fortune 500 company.

Amanda Pickett

So, I have been craving a really good hero sandwich, like how they tasted in my youth, and I couldn’t seem to capture that, until today! My cousin decided to tease me and sent a pic of her hero she had gotten from Jersey Mike’s in NC… Long story short, I noticed a location on Livingston Street in downtown Brooklyn, NY and decided to take a chance….I got the number 11 with the topping’s of my choice and to say I devoured that sandwich, would be an understatement… Also, customer service was on point, as the guy who made the sandwich (Jairo) was pleasant, and made me feel welcome! As I have another appointment down there tomorrow, guess what’s for lunch 🤣🤣🤣

cynthia adorno

My first time at this location and I was really impressed! Kimberly and the staff were so friendly, fast, and helpful. They made my sub exactly how I like it and even gave me a great recommendation. The food was fresh, the atmosphere was welcoming, and the service was excellent. I’ll definitely be coming back

Ferdinanda Nichols

I am a loyal customer of Jersey Mike's. Their food is fresh, the locations are clean, and the service is excellent! I was a little nervous when I found out that JM'S was opening in NYC. I feared that the service would take a dive and the quality of the food might suffer. After hearing from a colleague about her experience at the new Jersey Mike's near my office, she mentioned that the store is too small, some customers are a bit on edge, and regrettably, the first visit, the server was not pleasant, but her second visit was a little better. With that said, I decided to step out on faith and give it a try. This was my first visit to Jersey Mike's in NYC, specifically the Livingston Street location in Brooklyn. To my delight, the cafe was not too crowded, and the customers were equally cordial and pleasant. I was serviced by Todd. She was very helpful, patient, friendly, and attentive to my order focused on providing service, and she do beautifully! My next server was Diamond. Equally attentive and pleasant and Double-Checked with Todd on a question about my order to make sure that everything flowed and invited me to return. Last but certainly not least, I was checked out by Christian. A cool and calming teammate that delivered quality control to my order, with immediate professionalism, warmth, and kindness. Thank you all for one of the most pleasant experiences ❤️ I look forward to my next visit and will look for you. Take care. PS - I also hope that the corporate office will work on tweaking the operating flow of your cafe. It is too small for such a heavy population of customers, and I believe that such tight quarters place unpleasant hardships on your environmental quality and well-being. Not to mention ongoing complaints from customers who are inconvenienced by the cramped quarters.

T. Trill

I had an absolutely amazing experience today. It was very busy, but the manager Diamond was able to help me out and speed up my process. The person at the cash register was very helpful as well. This was a speeding amazing experience I can't wait to come and check it out again

Vero Mercado

I go to this location once a week. Is it crowded? Yes, particularly during lunch. Does it take time to get your order? Yes because everything is made to order and nothing is prepared in advance. As a person with dietary restrictions, I am ok waiting for something that I can order exactly the way I want it. Also, every single person who works there is super polite and professional despite all the orders they have coming through. I want to highlight one of the managers there names Diamond, as she has gone above and beyond not just for me, but I have observed her go out of her way for other customers as well. I’m a fan of Jersey Mikes, but this location is hands down one of my favorites.

Joanna Laine

Love this place!! I order a sub at least once a week for lunch. Mike's way for toppings is delicious, and all the ingredients are great quality. Service is fast and efficient despite how busy they are, and everyone who works here is so nice.

Tried the #2 “Jersey Shore’s Favorite” today—provolone, ham, and cappacuolo on fresh bread. Tasted great and was packed with flavor. The sandwich was well-made and filling, and the service was quick and friendly. With a drink, it came to $16.48—not cheap, but worth it for the quality. If you’re in Downtown Brooklyn and craving a good sub, Jersey Mike’s is a solid pick.

Wade Z

Tried the #2 “Jersey Shore’s Favorite” today—provolone, ham, and cappacuolo on fresh bread. Tasted great and was packed with flavor. The sandwich was well-made and filling, and the service was quick and friendly. With a drink, it came to $16.48—not cheap, but worth it for the quality. If you’re in Downtown Brooklyn and craving a good sub, Jersey Mike’s is a solid pick.

The place is a hole in the wall. The staff does their best to push the orders out. I ordered at 12:22, peak lunch rush. If anyone misses Blimpies, this is the closest thing to it. #2 sandwich is good and on sale as a meal.

R Polanco

The place is a hole in the wall. The staff does their best to push the orders out. I ordered at 12:22, peak lunch rush. If anyone misses Blimpies, this is the closest thing to it. #2 sandwich is good and on sale as a meal.

David Ma

The subs are always great. The service is good but it feels like they could use more help during the lunch rush.

Very slow! They really need to work on how quickly they get these subs out. The times if you order on the app for pickup are never accurate. You need to buffer at least 10-15 minutes if you go to pick up otherwise you will just be waiting there.

*Update: Its finally open as of December! I live above it and have never seen a soul in there / it hasn’t changed since May or June, including the meat in the counter window, trash bags on the floor, and a UPS “we missed you” notice on the door. It looks fully set up but it’s all gone untouched for months, like the people just vanished into thin air in the middle of setting up for the grand opening. Very bizarre. Was looking forward to it being an easy place to grab food but nope… not anytime soon anyway.

Lillie Capers

Was there Wednesday morning 09/03/25 at 10:30 am , the floor had food from previous night , counters needed cleaning the place was filthy for that time of day Need better cleaning

Amber Mace

Very slow! They really need to work on how quickly they get these subs out. The times if you order on the app for pickup are never accurate. You need to buffer at least 10-15 minutes if you go to pick up otherwise you will just be waiting there.

I ordered my food at 4:08. The app said it would be ready at 4:22 and it’s 425. I walk in the store everybody’s talking. They have no customers and my sandwich is not ready. It’s too many stuff in there for one sandwich not to be ready. They spend more talking than working. That’s almost every time I go in into order.

This place is a mess. No room inside, chaotic and a pretty stressful place to try and order compared to the other 30 Jersey mikes I’ve been to. The sandwich was so haphazardly cobbled together I felt like I was a subway during an earthquake.

Niles Culpepper

I ordered my food at 4:08. The app said it would be ready at 4:22 and it’s 425. I walk in the store everybody’s talking. They have no customers and my sandwich is not ready. It’s too many stuff in there for one sandwich not to be ready. They spend more talking than working. That’s almost every time I go in into order.

We ordered from the Jersey Mike's mobile app. When our order arrived, it was completely reversed: right sandwiches, wrong sizes, extras, etc. When we called, the person who took the call tried to blame the delivery service and hung up. We have informed Jersey Mike's we won't be returning after months of this being our Friday night staple.

Customer service isn’t great at all. Only one staff member out of 6 people seemed to be working. Everyone huddled up laughing and socializing off by the side. One gentle men started my sandwich and pushed it down to be completed by the next staff member who walked away. The guy who originally started the sandwich asked 3 different people to complete the sandwich(add condiments, wrap it up and charge me) every person he asked said no, while giggling and continuing their personal conversations. After hearing and watching 3 people tell him no while he’s starting another sandwich for another customer I just walked out. Unbelievable!!!!!!

A coworker of mine hyped the place up and got me excited. Went there today but i didn’t even get the chance to eat their chicken Philly. All three sandwiches I ordered were not what i asked for which is a bummer and to top it all off one of my coworkers can’t eat beef and was served a nice giant Philly cheese steak.

Demi DaCosta

Customer service isn’t great at all. Only one staff member out of 6 people seemed to be working. Everyone huddled up laughing and socializing off by the side. One gentle men started my sandwich and pushed it down to be completed by the next staff member who walked away. The guy who originally started the sandwich asked 3 different people to complete the sandwich(add condiments, wrap it up and charge me) every person he asked said no, while giggling and continuing their personal conversations. After hearing and watching 3 people tell him no while he’s starting another sandwich for another customer I just walked out. Unbelievable!!!!!!

edwin garcia

A coworker of mine hyped the place up and got me excited. Went there today but i didn’t even get the chance to eat their chicken Philly. All three sandwiches I ordered were not what i asked for which is a bummer and to top it all off one of my coworkers can’t eat beef and was served a nice giant Philly cheese steak.