martha Grant

I would like to personally thank Dave for helping fix door dashes wrongful delivery tonight. I was so upset yet he was a complete saint and went above and beyond to help me this evening. He seems to be a great employee!!

Shiela M

I needed to be in and out really quickly so I could catch the bus. Clerk (sorry can't remember her name) was really helpful. She put my order in before I paid (it was just the cheesy bread sticks). I was able to make it to the bus on time. Thank you

Definitely not the prettiest pizza I've seen- especially for a large brand like Pizza Hut. The crust is way thinner than expected and the entire thing was embarrassing to show to my significant other. After drying off all the grease, it was edible, and tasted good. Sadly, I had no idea there would be very little on it and do not think it worth $15.

Lauren Gibson

Definitely not the prettiest pizza I've seen- especially for a large brand like Pizza Hut. The crust is way thinner than expected and the entire thing was embarrassing to show to my significant other. After drying off all the grease, it was edible, and tasted good. Sadly, I had no idea there would be very little on it and do not think it worth $15.

I placed an order via your website. I received a confirmation my order would be ready in 15 minutes. When I arrived my order was not yet ready. I was told it would be another 30 minutes before my order would be ready. There were three other customers ahead of me in the same situation. It took over an hour from the time I placed my order to receive it. Also when I finally received my order your employee pulled it from a zippered warming bag. It appears my order had been sitting on a rack the whole time. Needless to say the dinner box ordered was no longer hot and all your employee could say was sorry.

The pan pizza was so undercooked. It was like chewing on raw pizza dough. I had to cook it more at my house. It was so undercooked that when I heated it, the dough was able to rise more. Still. Why should I get pizza that is halfway cooked? This was the first time I got pizza from this location and will be the last. Bye Pizza Hut! Pizza Chalet across the street is way 100 percent better! 😋

Darn! What a disappointment I’ve stuck too little Caesar’s for a while now, I had Pizza Hut in AZ recently and loved it. Today I wanted some again and it was horrible it tasted hard and old. Fs the worst pizza I’ve ever had, I hope my family doesn’t get sick.

James Bond

Darn! What a disappointment I’ve stuck too little Caesar’s for a while now, I had Pizza Hut in AZ recently and loved it. Today I wanted some again and it was horrible it tasted hard and old. Fs the worst pizza I’ve ever had, I hope my family doesn’t get sick.

Michelle Macagba

The pan pizza was so undercooked. It was like chewing on raw pizza dough. I had to cook it more at my house. It was so undercooked that when I heated it, the dough was able to rise more. Still. Why should I get pizza that is halfway cooked? This was the first time I got pizza from this location and will be the last. Bye Pizza Hut! Pizza Chalet across the street is way 100 percent better! 😋

Joanna Calderon

I placed an order via your website. I received a confirmation my order would be ready in 15 minutes. When I arrived my order was not yet ready. I was told it would be another 30 minutes before my order would be ready. There were three other customers ahead of me in the same situation. It took over an hour from the time I placed my order to receive it. Also when I finally received my order your employee pulled it from a zippered warming bag. It appears my order had been sitting on a rack the whole time. Needless to say the dinner box ordered was no longer hot and all your employee could say was sorry.

Chicken was not cooked all the way melt was hard

kristina johnson

Chicken was not cooked all the way melt was hard

This pizza hut in yucaipa does not accept ebt when most ebt across California do !! My cousin who is a single mom and also works gets ebt becuz of her disabled son ! The Redlands pizza hut accept it and so does all of riverside pizza hut accepts ebt ! And what makes this restaurant so special!! Is becuz I think they are prejudice!! I think they think they are 2 fancy 2 take ebt ! There excuse was they don't get that much traffic ! So if you as a business don't get the business why wouldn't u take ebt u are still getting paid !! So stupid 🙄 and like I said she is a working woman and her disabled child's school gave her this card 2 help her out @ hard times !! The yucaipa pizza hut on yucaipa Blvd sucks 😕 and they are rude ! It's no wonder they have no business!!

Tavern pizza is zero. Anyone and everything will out pizza the hut. So so sad. Book it will even be better not affiliating with pizza hut. This corporation is officially done. Four thumbs down. I've tried yet pizza is zero quality. NO MORE 👎

Ordered a pretty large order half an hour before close. Made sure they could deliver even with it being so late, was ensured it would be delivered. Two hours later still no order, card was charged, and no way to contact anyone on where our order is. Pretty disappointed with this branch, especially considering we had to order from a different store, and now we're left with an extra $75 shelled out for an order we will never see. I've always been a fan of Pizza Hut, but this is definitely turning me off.

This particular Pizza Hut is horrible they make mistakes have no desire to fix them. There box meal is popular by there admission but they never have it available. They feel justified in offering credits less then the value of what you spend. They will make offer you a credit or remake to not refund even if you’re willing to return. The manager said if you don’t like it go on the website and make a complaint.

First, the delivery fee and the new "service charge" are ridiculous. Paying $7 or $8 in "fees", plus tip, is too much. Second, our order took over an hour to be delivered, and it arrived 29 minutes after I received the "order is out for delivery" message. Not surprisingly, the pasta and breadsticks were completely cold. The pizza had a barely detectable warmth to it, but was way too cold. I paid almost $50 for a pizza and pasta (crazy expensive), and then everything was cold.

Ordered 2 pizzas this evening online and had to redo it 4 times. It kept showing things i didn't order on my pizza. Once i placed my order it said it would be ready.in 15 to 20 minutes. I started timing it then i get a message on my phone saying my order couldn't be started there was a problem to contact the store. I called the store and the lady told me everything was fine and she didn't know why i received the message. Finally my daughter picked up the pizzas and asked for red pepper and cheese like we always get there. The lady said they now charge $1 for red pepper and cheese. She told her to forget it and left. Not happy with Pizza Hut.

I had ordered my pizza and it’s been 2 hours and I haven’t received it I called 3 times And they said they were on their way but it turns out they still had it in the store After I asked if they could make a fresh one, because it’s obviously going to be cold for waiting 2 hours, “She answered and said it’s in a hot bag it will just be warm “ and hung up Very unprofessional! UPDATE: Never received my pizza so I had to cancel to get my money back.

Absolutely the worst pizza I have had in my entire life. I ordered 2 large Pepperoni and bell pepper pizzas for my brothers birthday celebration and the bell peppers were black. Crust seemed overly cooked and dry. The entire ordering process is a joke. They offer 2 large pizzas with 5 toppings for $24.95. But when I go online to order those with only 2 toppings, it will not accept my order. So I call them. A woman that I could hardly understand took my order and was charging me $55. I told her their website offered 2 for $24.95. She said then order it online. I told her it will not work. She said there was nothing she could do. How stupid it this? I then ordered one pizza for $16.00. Then I paid for that and ordered another Pizza for $18.00. The manager Ashely called me afterwards and asked if this was a mistake. I told her no, the website does not allow changes. So she did what she could to help me with the cost. But I picked them up and was like eating cardboard pizzas. I will NEVER order from this one again.

I will go out of town to pick up pizza to avoid Mariana and Arturo. I placed an online order, went to pick it up on my lunch break because I was working. I received 5 calls about an hour later from Mariana leaving me voicemails that she was going to report me for taking the pizza without paying. Apparently I clicked on "pay in store" and I must've not paid attention because I usually pay via Apple Pay. I returned her phone call to let her know it was an honest mistake, and I'd be in by end of night to pay because I was working. Her voicemails were passive aggressive, I felt humiliated! And she made it seem like I grabbed pizza and ran off with it. Which is a complete lie if they look at cameras! That is the most insulting accusation anyone in my life has ever made. Arturo also claimed that he ran after me? Which is odd because I had to make a phone call in the parking lot once I got to my car. This occurred at 2 pm, they closed after 10 and I received 2 more calls at 7 pm, telling me that I am going to be reported. I dropped what I was doing to go pay. I felt so humiliated, she had my phone number, my address, my name. I wasn't going to be ghetto and not pay!! Honestly, I love Pizza Hut but this made me to never ever return to this location. She treated me like a criminal and the price was $18. She acted like she was gonna lose her job over it. It was an honest mistake!! Mariana is the manager of the location and has no respect towards customers. She also allowed the employee to lie without talking to me.

Lyle McCullough

Absolutely the worst pizza I have had in my entire life. I ordered 2 large Pepperoni and bell pepper pizzas for my brothers birthday celebration and the bell peppers were black. Crust seemed overly cooked and dry. The entire ordering process is a joke. They offer 2 large pizzas with 5 toppings for $24.95. But when I go online to order those with only 2 toppings, it will not accept my order. So I call them. A woman that I could hardly understand took my order and was charging me $55. I told her their website offered 2 for $24.95. She said then order it online. I told her it will not work. She said there was nothing she could do. How stupid it this? I then ordered one pizza for $16.00. Then I paid for that and ordered another Pizza for $18.00. The manager Ashely called me afterwards and asked if this was a mistake. I told her no, the website does not allow changes. So she did what she could to help me with the cost. But I picked them up and was like eating cardboard pizzas. I will NEVER order from this one again.

Denise N Delgado

I will go out of town to pick up pizza to avoid Mariana and Arturo. I placed an online order, went to pick it up on my lunch break because I was working. I received 5 calls about an hour later from Mariana leaving me voicemails that she was going to report me for taking the pizza without paying. Apparently I clicked on "pay in store" and I must've not paid attention because I usually pay via Apple Pay. I returned her phone call to let her know it was an honest mistake, and I'd be in by end of night to pay because I was working. Her voicemails were passive aggressive, I felt humiliated! And she made it seem like I grabbed pizza and ran off with it. Which is a complete lie if they look at cameras! That is the most insulting accusation anyone in my life has ever made. Arturo also claimed that he ran after me? Which is odd because I had to make a phone call in the parking lot once I got to my car. This occurred at 2 pm, they closed after 10 and I received 2 more calls at 7 pm, telling me that I am going to be reported. I dropped what I was doing to go pay. I felt so humiliated, she had my phone number, my address, my name. I wasn't going to be ghetto and not pay!! Honestly, I love Pizza Hut but this made me to never ever return to this location. She treated me like a criminal and the price was $18. She acted like she was gonna lose her job over it. It was an honest mistake!! Mariana is the manager of the location and has no respect towards customers. She also allowed the employee to lie without talking to me.

Jared Mattson

Tavern pizza is zero. Anyone and everything will out pizza the hut. So so sad. Book it will even be better not affiliating with pizza hut. This corporation is officially done. Four thumbs down. I've tried yet pizza is zero quality. NO MORE 👎

Floyd Simpson

The food was terrible. Their survey asked me to rate them in Google after privately informing them of how disappointed I was, so I guess pizza hut wants this public. It's bad food and the kicker is it's not even inexpensive. I regularly spend $10+ dollars less at better establishments.

Morgan Collins

This particular Pizza Hut is horrible they make mistakes have no desire to fix them. There box meal is popular by there admission but they never have it available. They feel justified in offering credits less then the value of what you spend. They will make offer you a credit or remake to not refund even if you’re willing to return. The manager said if you don’t like it go on the website and make a complaint.

orquidia hernandez

I had ordered my pizza and it’s been 2 hours and I haven’t received it I called 3 times And they said they were on their way but it turns out they still had it in the store After I asked if they could make a fresh one, because it’s obviously going to be cold for waiting 2 hours, “She answered and said it’s in a hot bag it will just be warm “ and hung up Very unprofessional! UPDATE: Never received my pizza so I had to cancel to get my money back.

Chris Mann

First, the delivery fee and the new "service charge" are ridiculous. Paying $7 or $8 in "fees", plus tip, is too much. Second, our order took over an hour to be delivered, and it arrived 29 minutes after I received the "order is out for delivery" message. Not surprisingly, the pasta and breadsticks were completely cold. The pizza had a barely detectable warmth to it, but was way too cold. I paid almost $50 for a pizza and pasta (crazy expensive), and then everything was cold.

Kathleen Caldwell

Ordered 2 pizzas this evening online and had to redo it 4 times. It kept showing things i didn't order on my pizza. Once i placed my order it said it would be ready.in 15 to 20 minutes. I started timing it then i get a message on my phone saying my order couldn't be started there was a problem to contact the store. I called the store and the lady told me everything was fine and she didn't know why i received the message. Finally my daughter picked up the pizzas and asked for red pepper and cheese like we always get there. The lady said they now charge $1 for red pepper and cheese. She told her to forget it and left. Not happy with Pizza Hut.

Rachel Stevens

Ordered a pretty large order half an hour before close. Made sure they could deliver even with it being so late, was ensured it would be delivered. Two hours later still no order, card was charged, and no way to contact anyone on where our order is. Pretty disappointed with this branch, especially considering we had to order from a different store, and now we're left with an extra $75 shelled out for an order we will never see. I've always been a fan of Pizza Hut, but this is definitely turning me off.