Quería destacar el trato excepcional que nos ha dado Maria José en la sección de bricolaje a mi y a mi hija. Me ha solucionado todas las dudas y ha sido muy atenta y profesional. Muchas gracias por la recomendación. Siempre que necesitemos algo preguntaremos por ella! Espero que la valoren mucho en la empresa u esté mucho tiempo porque con profesionales así da gusto.

Excelente atención de Laura Fernandez Asesor Proyecto Jardín, nos asesoró profesionalmente y gracias a ello, nos decidimos a comprar una pérgola Bioclimática, quedamos muy contentos.

Hemos encargado nuestra cocina con instalación en Leroy Merlín de Benidorm - Finestrat.Decir que desde el momento cero el trato del personal ha sido excelente.Nuestra gestora de venta fue Mónica ( sección Cocinas) y ha sido muy profesional, dedicada y con gran paciencia a nuestra peticiones y cambios durante el proceso.Los plazos que nos han dado se han cumplido al 100% y la empresa de instalación también ha sido muy profesional.Sin duda ha sido todo un acierto hacerlo con ellos.Gracias a todo el equipo!!!.

Tony Packer

Like B&Q in England but a lot more diy supplies.

loly2eat M

Excellent product. Excellent variety. System is smart .I definitely recommend

Inge de smalen

Very happy with the professionalism of Melanie. She went out of her way to help me, not just with the design but also how to benefit from the different offers that were available for me. She was very friendly and helped me through out the remodel of the bathroom.

Alex & Adam Bromwich

Marta The Windows lady , Was so kind and helpful, thank you very much

Yvonne Katja

We where looking for a custumiezed window madera of PVC. We where attended by Martha, very friendy and attentive,, Thank you for your help

Oliver Nulty

After looking at a number of new kitchen options we settled on a Leroy Merlin kitchen. We were supported through the whole process, design, selection and installation by the kitchen specialist Monica Bas She made sure we understood the available products and choose the ones that suited our needs and ensured we got the best offers available. She was always available through the process if issues cropped up and responded quickly to meet our needs. Her ability to speak English was a bonus. We have a lovely new kitchen and would highly recommend Monica and Leroy Merlin to any perspective buyers. Lesley and Oliver

+1

Victoria Wells

We wanted to buy an portable air con unit. We had alot of help from Eva, she explained everything to us and her English was very good. Thanks Eva

franki sal

They don’t sell car batteries

salimagic

Merci Daniel (Du rayon Herramientas/Tools) pour vos conseils, votre expertise et professionnalisme. Thanks a million for the world class service you're delivering to your customers. Big up to you.

Christine Turner

I am a great fan of Leroy Merlin, the availability of products at competitive prices is superb. I have recently purchased a kitchen and I am truly amazed at the quality of the units and the speed that it was delivered, such an excellent service. I was assigned to a very skilled assistant called Monica Bas. She interpreted my sketch into a perfect set of 3D drawings, it made it so easy to see how the layout could work. I had a face to face meeting with her to place the order and she knew exactly what was needed and even produced several plans with measurements for the installer. She is friendly and so efficient my whole experience has been remarkable. Her followup emails have been of great help and I can't thank her enough. Monica is a credit to Leroy and I cannot recommend her highly enough.

Adele Miller

Alba was the lady who started the process of a new bathroom for us,after her colleagues had measured the room. She went through the process and helped us pick tiles and fittings. The bathroom has just been completed and looks lovely,modern,clean and very well fitted,with approachable skilled workman,who kept in touch,during the fitting. Thank you very much for all your hard work!

jean bennett

We recently had our bathroom refurbished by leroy Merlin. I can honestly say the experience from start to finish was excellent. The guys who did the refurbishment did their best to accommodate us, dispite having some issues of their own. Would not hesitate to recommend them 👌.

Maarten Boom

We were looking for a new kitchen and we discovered Leroy Merlin has a dedicated team for kitchens. There are many options for affordable prices to make your kitchen beautiful and complete. We were lucky to meet with Victoria Navarro who has designed our kitchen according to our wishes. Also she did a great job in scheduling and supporting us from the initial stage until the end. We are really excited about the results and strongly recommend Leroy Merlin and Victoria for their excellent service and support.

Roy Birkinshaw

Recien, tuvimos que comprar todos los elementos de un baño: Taza, cisterna, lavabo y encimera, plato de ducha y mampara con deflector. Visitamos a Gema Contreras en la sección de baños en Leroy Merlin Finestrat-Benidorm. Entramos con una lista pero ningun idea, y en menos de una hora todo estaba arreglado y pedido. Más detalles en los párrafos abajo en ingles. Pero sin la sabiduria y eficacia de Gema, esto no habria sido posible! Gracias Gema!! We recently needed to purchase all the elements that make up a bathroom: Toilet, Washbasin & unit, Shower Tray & Screen. So went to Leroy Merlin. the Finestrat-Benidorm branch & particularly the bathroom section. Within the space of around an hour, we were all sorted. Gema Contreras, the Leroy M Rep there was invaluable and helped us through the choice on the options for each item. She knew her stock inside out, was able to advise on delivery times, stock availability, etc. This excellent level of service continued across the next 2 days (once we were back at home 60 kms away) where for stock reasons we had to alter one item in the order, managed with her help, to order another item (from another department) to arrive with our order, and cancel a third item. Some of this done via email and some over the phone. Should say that we did all this in Spanish but I cannot recall this level of service in any other retail environment. All the goods (that we weren't taking at the time) arrived yesterday bar one that is due on Tuesday next week - all as planned. SUPERB, GEMA - THANK YOU VERY MUCH!

Del Domino

Good DIY superstore with every thing for your house and garden,from kitchen to bathroom,bedroom to patio etc,DiY boilers carpentry tools ,wood,plastic ,bricks,showers you name it they have it, also with a great big car park,fast and normal checkouts, must be seen to be believed,it also has its own cafe/bar in the building,

+1

Gary Green

In my opinion this is as good as it gets regarding d.i.y super stores. Basically you can completely furnish your home from within this one store. From paint, lighting through to a new bathroom or kitchen, you will find everything under one roof. The staff are very helpful and all speak good English. Most things are priced very competively. You could spend half a day in this place. There is no comparison between this store and other d.i.y stores I have shopped at, this store is head and shoulders above the rest. Our last visit was on its two year anniversary and to commemorate the occasion every customer was given a canvas bag. Don't forget to get your members card as you get a discount on your first purchase and also it is future proof of what you have purchased if you need to take it back. Keep up the good work 👍👍👍👍👍

+3

Ivan Konchakov

This place is good. A big parking space, discounts and friendly stuff. Always they try to help you. Delivery is not expensive. My favourite place is the garden center.

Scott Bennett

Generly find it a good store. But had a delivery and was short on materials. I wrote this on the delivery note. When I went back to the store I told them. They pulled up the delivery note and see what I had wrote. But because it was over a couple of m9nths they wouldn't give me a rebate or supply items missing. It shouldn't really matter how long after if you don't receive your items your due the difference.

El persona me parece wuel va un poco a su bola es muy complicado encontrar a alguien que te atienda, sin hablar de que todo está más caro ahí, en Obramat está todo mucho más barato y económico aunque sí es verdad que en Leroy hay más variedad. Luego como suceso yo estaba dentro y antes de salir le pedí amablemente al chico de seguridad qué me dejará pasar al baño que me estaba meando mucho, pues me dijo que me fuera al baño de McDonald's que faltaban pocos minutos y ya iban a cerrar, no le costaba nada dejarme ir rápido a hacer pipí porque yo estaba en la salida donde el chico de seguridad a 5 pasos del baño. Me ha sorprendido ver que Es el primer trabajo en el mundo en el que veo que a falta de 3 minutos para la hora del cierre ya están todos los empleados juntos y apiñados listos y preparados en la puerta de salida / entrada para salir a su hora exacta👌🏼 como si de una carrera con pistoletazo de salida se tratara. Bravo por ellos 👏🏼👏🏼👏🏼 más trabajos deberían copiar eso.

Tenga cuidado y compre siempre solo productos en paquetes intactos, sellados y completos. No se deje engañar por vendedores sonrientes y sus palabras: "Tranquilo y Nopasanada". No es la primera vez. Compré un mueble de baño y un lavabo en Leroy Marlin. La vendedora del almacén me trajo dos paquetes dañados que contenían los muebles y el lavabo, diciendo que no había de qué preocuparse y "Tranquilo y Nopasanada". Me los dio con una sonrisa. Al llegar a casa, abrí los paquetes y descubrí que los estantes y el travesaño del mueble estaban rotos, y el lavabo tenía una astilla. Como no hablo bien español, me confundieron con un nativo y me entregaron los productos dañados.

Hice una compra online en la tienda ONLINE DE LEROY MERLÍN. 210,75€. Llevo 8 días intentando que me hagan una factura de ese importe y compra que realice el día 10 de febrero. pues no hay manera!!! Aunque los productos vengan de fuera yo la compra online donde la hice? En LEROY MERLÍN NO? Deberían hacerme una factura del total de mi compra! Y no de los productos sueltos! SURREALISTA!

No me gusta nada este comercio como trabaja en su venta online hice un pedido hace poco y te ponen sin haberlo revisado o actualizado antes en su página que el artículo está disponible . Entonces tú lo compras y al día siguiente te piden disculpas por qué en realidad no lo tienen en stock aunque la página diga lo contrario. Vamos un puñetero descontrol, poca profesionalidad, etc . Y aviso a navegantes el reembolso no viene enseguida osea no solo te perjudican sino que además no puedes disponer de ese dinero que te gastaste porque las cosas de los bancos y esa empresa funciona así ni mucho menos es como otras empresas que si te llega el reembolso inmediato. Paso de su venta online no volveré a picar.

Cuidado! algunos artículos estan por el doble o el triple de su precio. El ejemplo unos ganchos para lo rieles de unas cortinas comprados por la amplitud de horario a 5€ 10 uds. En la ferretería del centro las 10 uds. Por 1,30 €. Gasté 15€ cuando me habria costado 4€. No siempre merece la pena ir a L&M.

Acabo de estar en la zona de corte, y no había nadie para atender, al cabo de unos 15 minutos sin aparecer nadie, una chica rubia muy simpática a lo lejos vemos que le comenta en el pasillo a otra morena con gafas que tiene clientes esperando.La rubia pasa a nuestro lado y nos dice que ya viene su compañera la cual se mete por otro pasillo y se pone a hablar con otra compañera y nos deja sin atendernos viéndo que estábamos esperando. Es lamentable tener personal de esta índole que no saben atender al público ni tienen ganas de trabajar por mi parte no vuelvo a ir más al Leroy merlin salvo una necesidad extrema.

Pagamos por la instalación de un suelo nuevo y una cocina completamente renovada con un presupuesto “cerrado” que supuestamente incluía todos los materiales y el montaje completo. Sin embargo, durante la obra fueron añadiendo costes extra por cosas que deberían haber estado incluidas desde el principio, como el montaje del filtro de agua o retirar el lavabo para colocar el suelo. Siempre añadían algo más. Además, el diseñador cometió errores en el diseño de la cocina y, al pedir que se corrigieran, nos querían cobrar miles de euros adicionales, así que no tuvimos más opción que quedarnos con un resultado que no era el acordado. El fontanero dejó una tubería abierta y eso provocó una gotera que ha dañado una de las maderas de la cocina. Lo notificamos, pero aún no han venido a arreglarlo. También hicieron un corte de mármol demasiado grande y, al instalar los enchufes, queda un hueco de aproximadamente un centímetro por encima. Nuestra experiencia ha sido muy negativa. No podemos recomendar comprar ni instalar una cocina con ellos porque, en nuestro caso, no han cumplido con lo que prometieron.

Irina Malashchenko

We ordered glass shower doors previos week, while ordering was great, the process of shipment is awful. We had the delivery on Tuesday (22 July) in the morning everything started well but we told the deliver that we wanted to check if the screen was fine in the box before signing. ( the box was a little bathed) But the man began to shout from the very first minute, that he did not have time for this and then said that in this case it meant that we do not want to pick up our doors, took everything, loaded back into the car and left. On that day we came to Leroy Merlin to solve the situation and it happened that the store had no contacts from the delivery company and could not help us. The store literally has no responsibility in delivering process! On Wednesday (23 July) we got the e-mail from the delivering company, that we could choose another delivery date. We chose 24 July, but now it is 25 and meanwhile I have not had any calls or messages. This is ridiculous and terrible that such a large company does not accept any responsibility for the delivery of its products! We have to postpone the installation every day because we do not know when we will have the doors. And you know how difficult it is to use the shower without shower doors?!

ilse dumont

Ordered doors and floors with installation. All should have been done and finished in 2 weeks and yet 1 month later we are still waiting since the installers damaged 2 doors and had to redo a lot of the work. See the pictures. The kitchen we ordered was installed properly but the worktop is not smooth as it should. The worse part is that nobody from the installation team can give us precise info about the delivery of the newly ordered doors, finishing/repairs of the installation. Not an experience to recommend and hopefully is this a way to get the answers and assistance we need. After all, we pay 100% but don't get anything back for this

+5