The food is really good, meat wasn't dry, and the sides were fresh. It's nice to have good bbq in this area. Owners were there and helping out, and very nice.

The food is really good, meat wasn't dry, and the sides were fresh. It's nice to have good bbq in this area. Owners were there and helping out, and very nice.

Lily and Hayden were awesome. Food is tasty. Service was great. Nice and quiet ambiance.

Abel Alvarado

The food was great at the time I went which was closing time... not alot of food obviously. Need to go earlier for that--but overall awesome time... place is clean. If you go closing time its not at all busy and feels like you have the place to yourself.

Maria

I hadn’t been here in years and it wasn’t as bad as I thought it was going to be after reading all of the bad reviews, however there were two main things that I didn’t like. First, sadly they don’t hold cakes anymore and second, the pizzas and desserts are not full. They only had 3 types of pizzas to choose from and the dessert section was a little empty as well. Other than that it’s a great place to go specially if you have kids.

Andrea Pinto

Fun can be had by all no matter the ages. The Arcade area has a great selection of fun filled activities & games that adult groups of people can enjoy. The food selection are also on par & the various themed dining areas make it quite entertaining. I enjoyed the delectable desserts & the beverage selections. All in all a day well spent eating & then burning off the calories

UltimateMikeDavis

Buffet foods were well stock and quickly refilled. Pizza selection was varied as usual and staff accepted requests well for the pizzas that weren’t currently stocked. Would like pizzas to be cut more evenly. Coke Zero dispenser was defective, coming out clear and unmixed. Manager was on the floor and was attentive of dining area needs. Overall experience was good for dinner service.

Alan 83

I mean its pricey but kids will have an awesome time. Food is actually pretty good , an place was kept rather clean.

+2

I experienced the Best Customer Service\nToday,(1) day prior to Memorial Day by a \nYoung lady working Around 6:00-7:00 pm this Sunday,There was (2) Employees \nAt front Counter,she and a nice black …

I experienced the Best Customer service\nToday,(1) day prior to Memorial Day by a \nYoung lady working Around 6:00-7:00 pm this Sunday,There was (2) Employees \nAt front Counter,she and a nice blac…

Ordered through grub hub which had great service but whoever made this order packed it wrong. I ordered a $26 crispy chicken plate but got a soggy chicken sandwich instead?? Also paid extra for ranch…

Ordered through grub hub which had great service but whoever made this order packed it wrong. I ordered a $26 crispy chicken plate but got a soggy chicken sandwich instead?? Also paid extra for ran…

Ordered through grub hub which had great service but whoever made this order packed it wrong. I ordered a $26 crispy chicken plate but got a soggy chicken sandwich instead?? Also paid extra…

Wow. $42 for 2 lukewarm, dry, sliders size pulled pork on stale buns. Even though it was 1 hr before closing, 1/2 the lights were off, and all the stools were up.\nThey obviously didn't want our …

I used to love Dickey's bbq because of the fresh and warm bbq I used to receive, but this once popular chain is about to go out of business with the way they are operating. The bbq meats were s…

Booked a Birthday party, staff was great. Manager was very helpful and the party host was amazing! We booked a late party, maybe thats why the food was limited. But overall thats why im giving a 3. Plenty of pizza and pasta. No fried chicken, chicken nuggets, potatoes circles. Everything cold. drink options were good.

Irvin

Place is good. All you can eat buffet and they have a decent selection of pizzas. Definitely get your money's worth as opposed to Chuck e cheese.

James

Went with my son's school as a end of the school year outing. Nice game options, food was subpar. However, the kids were just happy to be there and didn't seem to mind the food much. They ate plenty.

Antonio Gaeta

Letter grade unknown restaurant. plenty of parking but be aware it is a mall. The pizza🍕 was good. The salad🥗 was too watery. basically it was too wet💦. Salad toppings a lot of options. the meat sauce for spaghetti it was a lot of sauce and oily not a lot of meat in it. Wasn't that good. And the Fried Chicken🍗 was to fried and greasy. Not like the Pioneer Chicken🍗. it was more like beef jerky. it was super oily when I bite it . Now desserts not very desirable. So the buffet give it a ⭐⭐. It's best to eat before you get here or eat after you leave here. Now the games in the arcades. I gave it ⭐⭐⭐⭐ my kid have fun and I had fun. They're kept well maintained clean and working. they were at least 4 games we're not working. And for the rides just hit the little button and about 2 to 4 minutes they'll come by to operate the machine so you can ride it.

+35

I went there last week for my kids birthday, 2 adults, 9 kids. The service was not good, they seemed to be new servers and they didn't do anything. Only brought extra plates and 2 drinks and then stood around. And I though birthday kid supposed to get some extra points to exchange with gifts, but no one mentioned anything about that nor told me which card had the points. Food was boring, it supposed to be buffet but for $20 dollars buffet, couldn't find much food. Nothing much to pick from and weird looking pastas which kids went ewww. Pizzas were ok. I believe no one ate more than like 3 pieces of pizza which was complete waste of money. SAD! Games were too quick, less than 20 mins for everyone. Only one kind of ride was operated and we had to wait for staff for 5-10 mins. Not fun, boring food, boring staffs, boring games, not a good place to have birthday party.

Southeast Los Angeles Notary

The food was better than expected. However, a lot of the pizzas were not available. In addition, the "clean" plates and utensils were disguising; they looked like they hadn't even been washed. The tables were also left filthy long after people were done.

L. R.

The overall idea is fun with themes eating rooms, food and games. When we went there was an issue with getting cups for drinks as there were none. The the food area was dirty and a lot of empty trays. The eating areas were also dirty with dishes and spilled items still waiting to be cleaned. We actually cleaned a table so we could sit and eat. The game are was fun and it was enjoyable but not sure if I’d visit again.

I recently placed an online order last Saturday at 6:00 in the evening paid for it all $70 with the gift card went to pick it up after 30 minutes only to be told my order was canceled by corporate.…

Not real food. Processed frozen food isle and heat lamp establishment. Definitely feels like a front for something. Chicken sandwich was a processed meat product from the freezer isle w a drop of s…

This is an update for my review on the horrible food we got at Dickeys bbq for our New Year's dinner. I was asked to correspond with the manager of the restaurant which I did. That was 2 weeks ago.…

Why do you no longer carry pulled pork? It was the best meat on the menu. The last several times I've checked your menu for the Buena Park location there is no pulled pork. Highly disappointi…

Why do you no longer carry pulled pork? It was the best meat on the menu. The last several times I've checked your menu for the Buena Park location there is no pulled pork. Highly disappointing. Al…

Thought I would try something new from Doordash. Dickie's got me lol. $55 for this after $10 discount. I included some of their Company stock photos for comparison. SMH

This place is nasty. My husband and I drove from Fullerton to use a gift card and this place was the closest to us. It was a Friday evening when we walked into the restaurant. The floors were stick…

If I could give this place a negative score. I would. The food was deplorable. I’m the desserts were horrible. Food options- horrible. The soups separated immediately . spaghetti noodles were dry and sticking together . (See photos) Leaving one star because that’s the only option. Service was horrible. Glad I didn’t purchase the 3 prepaid visit bundle No one welcomed us.

To Whom It May Concern, I am writing to file a complaint regarding an incident that occurred at one of your John’s Incredible Pizza locations involving a manager named Aaron. During our visit, my son attempted to get on one of the rides. However, he was denied access even though he had previously been allowed to ride the same attraction when he was younger during a prior visit. When I tried to explain this to the staff, the manager Aaron responded by completely denying the situation and was very unprofessional in the way he handled the conversation. As a parent and a paying customer, I expected a respectful explanation or clarification of the rules. Instead, the interaction felt dismissive and lacked the level of professionalism that customers should receive. My son was very disappointed and the situation could have been handled much better. I would appreciate it if this matter could be reviewed and if your team could address the way the situation was handled. Families visit your establishment to have a positive experience, and unfortunately this interaction did not reflect that. Thank you for your time, and I look forward to hearing back regarding this matter. Sincerely, Marco Garcia

For the price you're paying you would think they would have CLEAN plates and cups stocked! The food is a joke. Pizza barely has any toppings. They have two ice cream machine and only one gives vanilla. This was the first and LAST time I come here! Completely ridiculous.

I am writing this review to express my sincere disappointment regarding the birthday party we hosted here for my son's 2nd birthday on Saturday, January 10, 2026. While we were hoping for a fun celebration, the experience was let down by poor management, facility failures, and rigid policies. Our experience started poorly upon arrival. I was informed that I should have requested online to come in early for setup—a policy that was not clearly communicated to me beforehand. As a result, we were taken to our private room late and had absolutely no time to set up our decorations. The entire event felt incredibly rushed; rather than a relaxed and enjoyable occasion, it was a chaotic scramble. celebration, it felt like we were being pushed through a strict "schedule" planned by the venue, which left no room to actually enjoy the moment. To make matters worse, the facility was not accessible. My mother is handicapped, and because the elevator was not working, she was forced to navigate two large flights of stairs up and down. For a family establishment, this is a major safety and accessibility oversight. The food was also a letdown. The buffet quality was poor, and the majority of the food trays were empty when we went to eat. It was frustrating that we were required to pre-pay for the event in full before entering, only to receive such a lack of service and food availability. Finally, there was a significant issue with the FunCards. I had upgraded my package to receive an additional Fun Card, yet I was told by a customer service representative that I would not receive it until "later in the evening." It was not handed to me until a few minutes before our scheduled time ended, rendering it useless for the party. Between the broken elevator, the rushed timeline, the empty buffet, and the illogical handling of the Fun Cards, we felt very undervalued as customers. This establishment is in serious need of new management. We will not be returning.

Alex

Food portion was good it was always packed but the arcade portion suck almost all of the arcades games dont work or are missing components. The place is busy with alot of families and teens for it to be functioning better. My friends and family 10 that went today were disapointed its like you spend money to have fun.

Natalia Grande

I don’t know if the good reviews are because of fond memories, but this place is in desperate need of video game maintenance, deep cleaning and hygiene care. I got sick from this place. My family and I had an okay time. The mini bowling alley was fun. However, the fact that some of the games (including the bowling alley, because it crashed out on us) are broken or are starting to break, it’s not a very attractive place especially for the price. And to add insult to injury, the food is NOT good. It’s gross.

John D

Feel scammed. I payed $80 and didn't get to eat anything, drink anything, play any games, or do any rides. The pizza was all bread and was deformed, the ice cream machines were both broken, the soda machines were all out of soda, and the icee machines weren't working either. The arcade card wasn't working, I asked an employee and was told that a new update made it so you have to scan one specific barcode when their cards have three on them next to each other. So I'm hungry, thirsty, and frustrated as hell wiggling this card under a scanner trying to play a game for 15 seconds before it finally registers a scan and says error. I guess that was the wrong barcode. I was getting too upset so I went to sit down and the furniture is all messed up but whatever, I sit down anyways and the table is all sticky. I go wash the mystery sticky stuff off and go home. If this was my first time at any John's Incredible Pizza I would never go to any of them for the rest of my life. I know the one in Montclair and Riverside are both good so it's just this location that needs to be avoided.

+1

H Smith

Please please don't go to this John's It's nasty, nasty, nasty. They don't have chicken, they don't have ice cream and the ice cream machine is broken again, they don't have donuts, they didn't have pizza only pictures of pizza, they didn't have pasta, they didn't have vegetables, the salad was old and soggy. The staff was not friendly and a lady took over 40 minutes to clear a table in which she didn't clean the seats. I had to get paper towels from the bathroom and clean the booth seats. There was no food to speak of and when we talked to the manager about it she just focused on a 2 hour limit. It was filthy and there was no food for over 2 hours the food that was there belonged in the garbage, old and stale. I wanted a partial refund and she kept going with her 2 hour limit. If there was good hot food ready for me to eat I wouldn't have said anything but seriously. People look at the reviews the food made my sister sick 🤢 she told the manager that. The manger said it was too soon to know if the food makes you sick are you serious? My sister was pale and sweaty she had diarrhea all day after we ate here. We had only eaten here, biggest mistake. People started cooking and cleaning only after they saw me taking pictures. The staff never cleared our plates, my mom kept taking them to the cleaning room. It was my brother's birthday it was one of the worst experiences way too pricey for maybe 2 or 3 good pieces of pizza. We will never be coming back. In these pictures can you see any food other than the pictures of pizza yes in the back they had a couple of pizzas but they weren't in the front where people could take a slice. God awful place, hopefully this will help someone not make the same mistake we did.

+8

Candy ponce

Absolutely terrible experience. Never in my life have I been this disappointed at John’s INCREDIBLE Pizza. I’m here for my cousin’s birthday and I already know she had the worst day ever. 1. The buffet food is dry and cold, which could probably be expected but still disappointing. 2. Almost half of the games here didn’t work. They were either on standby, closed, or needed assistance. 3. Some games that WERE working wouldn’t would for us, then a new family would try it and it would work for THEM. We spent about an hour in here and for probably more than half of that we walked around looking for SOMETHING to play. It’s genuinely saddening how little tickets we got because of how little games were working. I hate it here is all I’m trying to say.

+16

Dominic Kennedy

Place is disgusting. Trash and dirty dishes left all over tables and the floor. Half the "clean" plates and silverware had food left on them. Soda fountain was dispensing water, the syrup was obviously low and the staff didn't care to add more. The food quality and taste is horrid. The entry price is way too high. Not worth it. To add insult to injury, over half of the arcade games weren't functioning. There seemed to be only one manager for the entire building and they clearly weren't managing anything, as people kept complaining about the games and machines and nobody did anything to attempt to fix them. Came here for my sons birthday and it was a terrible experience. Would not come again. Save your money and time and go somewhere else. Idk how this place is still open.

+10

Christna Kim

Just don't go. We went August 3rd 2021 after not being able to go for 2 years and almost everything was broken or not working properly. It was disappointing. Game after game has problems. The cleanliness of the place wasn't great but it wasn't too bad for a Tuesday morning. The food isn't bad if you're not expecting amazing food. I feel like they're losing to their rival rat. We won't be going back unfortunately.

+2