TBaar

Raised Concern about the Pizza “Seal” being broken. Was transferred to a manager at this location and was told that they break the seal to check on pizza. That doesn’t make sense. This is not CDC protocol nor Pizza Hut Policy. I had a contactless delivery and I was told I will not get a refund or anything unless I drove to the location. My pizza was cold and pizza looked questionable. I will not consume it. We are still in the pandemic and food is supposed to be sealed unbroken to insure safety for customers. Unsafe and unprofessional.

B Rob

Raised Concern about the Pizza “Seal” being broken. Was transferred to a manager at this location and was told that they break the seal to check on pizza. That doesn’t make sense. This is not CDC protocol nor Pizza Hut Policy. I had a contactless delivery and I was told I will not get a refund or anything unless I drove to the location. My pizza was cold and pizza looked questionable. I will not consume it. We are still in the pandemic and food is supposed to be sealed unbroken to insure safety for customers. Unsafe and unprofessional.

A terrible pizza hut. pic is a pizza they messed up in the same exact way the FOURTH time in a row. its infuriating that I can't even call them for a refund since the phone number here on google got disconnected. Don't come here unless you're able to go to the store directly and you're willing to wait an additional hour for them to fix your order.

Horrible experience cashier had a rude attitude against myself when I wanted to order a pizza she was not in the mood to take my order she had so much attitude it ruined my experiences plus they have a service fee for everything since just down the street the Domino's don't have the Ridiculous service fee charge I will never agaian go to pizza hut I do NOT RECOMMEND this location STAY AWAY also would like to not my suppose pizza was made fresh yea right it was Stale and medium hot not very good!

I don’t think so I have to say anything more I spend my money on this pizza and they staff is so rude and they are sowing me attitude it’s all nasty uncooked pizza I mentioned them clearly I need well cooked pizza and I get this cheese it’s not a first time one other day also I call them to place my Oder around 11:15 they said we are closed I ask them in google it’s says you guys close at 12 and she replied no I told you we are closed and she hang up on me

I got it from door dash. They have my dasher the wrong stuff. They gave me pepsi instead of diet. They didn’t give my dasher a plastic bag too put my food and my sauce spilled in my dashers car.

Would you please tell me what kind of meat is that?

Harsh Engineer

A terrible pizza hut. pic is a pizza they messed up in the same exact way the FOURTH time in a row. its infuriating that I can't even call them for a refund since the phone number here on google got disconnected. Don't come here unless you're able to go to the store directly and you're willing to wait an additional hour for them to fix your order.

Alberto Rodriguez

Horrible experience cashier had a rude attitude against myself when I wanted to order a pizza she was not in the mood to take my order she had so much attitude it ruined my experiences plus they have a service fee for everything since just down the street the Domino's don't have the Ridiculous service fee charge I will never agaian go to pizza hut I do NOT RECOMMEND this location STAY AWAY also would like to not my suppose pizza was made fresh yea right it was Stale and medium hot not very good!

Chiya Maccune

I don’t think so I have to say anything more I spend my money on this pizza and they staff is so rude and they are sowing me attitude it’s all nasty uncooked pizza I mentioned them clearly I need well cooked pizza and I get this cheese it’s not a first time one other day also I call them to place my Oder around 11:15 they said we are closed I ask them in google it’s says you guys close at 12 and she replied no I told you we are closed and she hang up on me

Dennis Montalvo

I got it from door dash. They have my dasher the wrong stuff. They gave me pepsi instead of diet. They didn’t give my dasher a plastic bag too put my food and my sauce spilled in my dashers car.

Malek A

Would you please tell me what kind of meat is that?

Advice to all delivery drivers: if I give you a tip, take it and don’t expect more than I can give! A tip is never required by law! When I tip, I tip as much as I can but there are times where people could be short on money! pizza hut need to train their drivers better so they know customer service is everything!

Second store in a row where they do no deliver what is ordered! What is wrong with them? I order 2 20oz pepsis, I get 2 2-liters of an orange colored soda and a root beer. Thinking it’s for someone else i refuse the drinks, and the driver tells me they will return with with the pepsis. Never happened (and no refund either). Needless to say, the food had a bad taste of disappointment!

Im the easiest person you can find. I always tip, never complain. I love pizza hut and this store is closest so i have been going. I would say more than 50% visit is not satisfying. many times they get order incorrectly, many times they rarely put any pizza sauce. 1 2 times is understandable but for a person goinf weekly. This store needs to step it up or change ownership. I will not risk my pizza with this store anymore

We havent had Pizza Hut in a long time, so we decided to have it after seeing it on an AD. Its funny, the PIZZA on the AD looked appetizing! But when they hand you your order and expect it to be the same as the AD, well its sad you dont get what you ordered. Just nasty tasting pizza! Save your time and $$ Go somewhere else for better pizza!

No stars if I could. My husband and I ordered a pizza after a long day of both of us working (plus him traveling). The “tamper proof” seal was already torn, the pizza looked like it had been sitting out for at least an hour, the slices were already torn apart and sliding around the box, and was already cold. We have never had an issue with Pizza Hut before. This was our first time ordering from this location, and we will not be going back.

Gave us the wrong order when we came to pick it up. Told them thru phone they have us the wrong order and they than told us they ran out of mushrooms for our order even though the order was marked ready for pickup. Had to substitute a replacement and wait 30 minutes in the parking lot for them to make our pizza which was already marked ready to pickup

I came in Monday night around 10 PM and was denied service because the manager said she was already cleaning.. I thought you close at 12AM??? I had just got off a 12 hour shift and picked up my daughter, I’m a single mother and just wanted a quick meal to feed myself and my child. The manager, pardon my French, was a hefty set blonde lady very rude and with soulless eyes told me to leave. I want restitution !!!!

I heard the previous manager was getting drunk on the job and was fired. Could be why things went downhill for so many customers

I have no idea what kind of game they play with me. The guy told me to wait 10 mins for the order & so i did. After all that wait he ask me to wait another extra 10 mins. Did they lost my order? Or gave it to someone else? this is ridiculous.

Joe Meza

We havent had Pizza Hut in a long time, so we decided to have it after seeing it on an AD. Its funny, the PIZZA on the AD looked appetizing! But when they hand you your order and expect it to be the same as the AD, well its sad you dont get what you ordered. Just nasty tasting pizza! Save your time and $$ Go somewhere else for better pizza!

Richelle Coberly

No stars if I could. My husband and I ordered a pizza after a long day of both of us working (plus him traveling). The “tamper proof” seal was already torn, the pizza looked like it had been sitting out for at least an hour, the slices were already torn apart and sliding around the box, and was already cold. We have never had an issue with Pizza Hut before. This was our first time ordering from this location, and we will not be going back.

Jason Yoo

Gave us the wrong order when we came to pick it up. Told them thru phone they have us the wrong order and they than told us they ran out of mushrooms for our order even though the order was marked ready for pickup. Had to substitute a replacement and wait 30 minutes in the parking lot for them to make our pizza which was already marked ready to pickup

Tim Seo

Im the easiest person you can find. I always tip, never complain. I love pizza hut and this store is closest so i have been going. I would say more than 50% visit is not satisfying. many times they get order incorrectly, many times they rarely put any pizza sauce. 1 2 times is understandable but for a person goinf weekly. This store needs to step it up or change ownership. I will not risk my pizza with this store anymore

Daniela

I came in Monday night around 10 PM and was denied service because the manager said she was already cleaning.. I thought you close at 12AM??? I had just got off a 12 hour shift and picked up my daughter, I’m a single mother and just wanted a quick meal to feed myself and my child. The manager, pardon my French, was a hefty set blonde lady very rude and with soulless eyes told me to leave. I want restitution !!!!

Selvar Nguyen

I have no idea what kind of game they play with me. The guy told me to wait 10 mins for the order & so i did. After all that wait he ask me to wait another extra 10 mins. Did they lost my order? Or gave it to someone else? this is ridiculous.

John Lance

Advice to all delivery drivers: if I give you a tip, take it and don’t expect more than I can give! A tip is never required by law! When I tip, I tip as much as I can but there are times where people could be short on money! pizza hut need to train their drivers better so they know customer service is everything!

Raymond Venzor

Would do no stars if possible. Horrible experience with an incorrect online order I didn’t place. The rude person I talked to on the phone to try to make it correct basically said right or wrong you get your order and that’s it😡. I got a large cheese pizza in place of a pepperoni pizza I ordered. I’m over the pizza at this point the rude employee has me furious 🤦

Marc Poli

Second store in a row where they do no deliver what is ordered! What is wrong with them? I order 2 20oz pepsis, I get 2 2-liters of an orange colored soda and a root beer. Thinking it’s for someone else i refuse the drinks, and the driver tells me they will return with with the pepsis. Never happened (and no refund either). Needless to say, the food had a bad taste of disappointment!