Laurie Lee

Ordered aloha burger combo has a trace of braum sauce on it. Fries are soggy, not crunchy. Our order was not during a busy time for this place. Cooked my fries in our air fryer.

Shari Bragdon

We went for a milk shake. There was a sign outside that said there was a special on shakes and malts. $2.49 for a small. The employee knew nothing about it and wanted to charge us $2.80 for a small. I ordered a child size instead. Employee should know what is happening at their store.

Steven Martinez

The food was great until I looked up and saw the return air vent ,it had sooooo much dirt caked on it kinda lost my appetite, other than that employees were very nice . Would I dine there again ? Probably not. Who's to say the rest of the kitchen we don't see is equally as filthy

Crafty Potions

Okay...just....WoW! I really don't know WHAT the heck I did tonight to upset this woman so much, but apparently just the mere sight of me really made this lady mad. " what do you want?" With a "go to you- know- where" cold, angry, Iresentful stare. Maybe it was my crop top sweater that showed a peek of tummy, or my blonde hair, but something about me made this woman very angry, which was crazy, considering that we are both middle-aged women who should be grown enough to professionally greet one another in a business setting, ESPECIALLY at your own place of work, and EVEN more certainly ought to be able to at the very LEAST force a fake smile, even if you are having a terrible day, bc hey, your the MANAGER!! ( or at least i think sure was, bc sure had on a different type uniform like management wears...

Rita Hedge

Usually never have issues at this location but today the person taking orders through the box was unfriendly. Then they got the order completely wrong. Then had me pull up to wait Then when they brought it out they were rude and unfriendly again. Not sure if they are having a bad day but this wasn’t a pleasant experience.

liz jester

I LOVE Braum’s, so much that I come to this location pretty frequently, but the last two or three times I’ve been, it’s been chaotic, unorganized and just not up to par of what is expected for a braums. To start off: I arrived in the late afternoon and the line was already long, and braums is pretty fast so I get in line and order my food. They then tell me they aren’t allowed to give out braums sauce anymore and you have to buy a $7.99 cup of sauce. I’ll say the cup is big but you can’t sell the small sauce cups for $0.75 or something? That’s never been the case. I waited in line for 20 minutes because cars aren’t moving. I get to the window and buy hands me my drink, wrong drink I tell him. He says okay, whatever goes back and gets the right one. He asked my order, I tell him. Another guy comes back and tries to hand me the drink again and I said he already gave me one. He shrugs says okay, starts to walk off and says I have no idea what’s going on, and walks off. I sit there for another 5 minutes without anyone coming back to the window and the other guy comes back to the window. He says I’m confused what did you order? He bags asked this TWICE already. So I tell him again. Then he says okay pull up and we will out in a minute. I do, another 7 minutes passes. He finally brings it out and goes. They are taking way too long to get food out, obviously have a new hire on the window during peak rush hours and have zero accountability for their customers. At least have the decency to say sorry for the wait or something. I expected so much more out of this braums.

Colton Goodbrand

Was pulled to the side at the drive-thru when I ordered a bag of burgers with 3x braum's sauce. They asked me to pull forward and wait, which I did no problem. They then forgot I was there and had to come out multiple times to confirm who I was and what my order was. When my food finally came out, the man (black dude with a moustache) just silently and unblinkingly handed me my food. No "thank you for your patience" or even "sorry it's busy". Just a psychotic stare. I finally get home and the food is literally raw. The cheese is like I I just pulled it out of the fridge. The burger tastes like it was cooked hours ago and forgotten about on the counter at room temperature. And they forgot my braum's sauce. I will NEVER come back to this location.

Rhaenyra

Employees were extremely rude to me and my mom over a miscommunication. They took our order wrong, we offered to pay the difference and they still rolled their eyes and were rude over fixing THEIR mistake. We were extremely nice about the mix up as well and just wanted to get our correct order… the guy at the window was looking at us like he hated our guts over an ice cream cone…. Maybe don’t work in customer service dude

Nun Lam

Ain’t no way 😭 🤢🤢 If y’all are coming here and getting food, I see families coming here please check y’all’s foods I am sure i probably ate raw chicken. Do y’all not temperature check before y’all give food out??? We got out food after 40 minutes and in 40 minutes y’all giving out raw chicken??? I don’t even wanna ask if the burgers are cooked well either 🔥

Alexis Ramirez

Today 3/10/2021 I ordered a #2 with bacon. I usually never have a bad experience here but today was my last straw. My burger had no bacon, and my patties were still pink. I would have gone back if my drive was shorter. I called and got no answer. Yall lost my business. And I dont say that alot.