KFC
Chicken · Carlsbad
Sobre KFC
At KFC Carlsbad, we're dedicated to serving up finger-lickin' good comfort food that's sure to satisfy your cravings. Our menu features a variety of mouth-watering options, including our signature fried chicken, combo meals, and sides. What sets us apart is the warm and welcoming ambiance of our res...
At KFC Carlsbad, we're dedicated to serving up finger-lickin' good comfort food that's sure to satisfy your cravings. Our menu features a variety of mouth-watering options, including our signature fried chicken, combo meals, and sides. What sets us apart is the warm and welcoming ambiance of our restaurant, where you can enjoy a delicious meal with family or friends in a clean and comfortable environment. We're proud to offer convenient services like no-contact delivery, dine-in, and takeout, making it easy for you to get your favorite food whenever you want. Our team strives to provide exceptional service, ensuring that every guest feels taken care of and valued.
Què diuen els clients de KFC
This KFC receives mixed reviews. Many customers praise the fresh, hot chicken, generous portions, and friendly staff, especially mentioning Jonathan and a courteous cashier. However, long wait times, order inaccuracies, and cleanliness issues are recurring complaints.
Plats populars
Ideal per a
Tip: If ordering fried chicken, be aware that sometimes you may have to wait for it to be freshly prepared.
Services
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KFC es troba a Carlsbad, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Parcs i Jardins
- Community Center Park (A 285m) — park in San Diego County, California, United States of America
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- Chase Field (A 702m) — park in San Diego County, California, United States
- Magee Park (A 758m) — park in San Diego County, California, United States of America
- Maxton Brown Park (A 787m) — park in San Diego County, California, United States of America
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Preguntes freqüents sobre KFC
Opinions de KFC Carlsbad
My chicken sandwich was hot and fresh ..and a big piece of chicken
We were very pleased with the quality of the chicken in our 8-piece meal. Very generous pieces too. The coleslaw, mashed potatoes, and biscuits were also very good. The chicken puts El Pollo Loco to shame. The staff was very friendly, and the restaurant was very clean.
Pre-Ordering from out of town. Website said "within 7 days of event". Ok. Time came. Tried to place extra large pick up order for a special memorial occasion. Stressful ordering process, but everything came out great in the end. The website was great for figuring out prices and ordering-- but then advance payment couldn't be processed. Phone ordering wasn't the same menu or prices as Website... but we worked it out. Extremely stressful when they insisted full or partial payment couldn't be made over the phone, and 1/2 had to be paid in person the day BEFORE the event. Not physically possible, so I recruited a local guest to go and pay in my place. When he got there, he was told it wasn't necessary to pay anything after all. I paid in full the next day, 2 hours before the event time--and confirmed the order with the Manager. Everything came out perfectly, and food was great as usual. Just wish it would have been easier to have everything prearranged and prepaid. It's too stressful to have food for 30+ people be unconfirmed until the last minute! Promotional Membership on the KFC corporate website turned out to be a useless waste of time. HOWEVER---ALL STAFF at this Carlsbad location, at 4 different times, were exceptionally friendly and accommodating... The food was packed and arranged well, extra-extras were included, and we were all Happy Campers at this event. Thank you, Carlsbad KFC... Roxanne.😁😋😊
Very amazing food; delicious always and nice employees ThankYou!!
I want to say thank you for the food you guys prepped for me & the kids tonight. I so felt taken care of & my kids are loving the food you all prepared. I love the cleanliness of your restaurant, I love you are all masked & gloved, I love you prepped everything because I was riding my bike. You are all so efficient & work well together. Thank you for making our Friday night special. Hayley
Just wanted to share that if you get fried chicken here, typically you don't have to wait to order it. However, some times you do and that's ok because then your fried chicken is fresh. Of course, if you're ordering from an App or your phone, this review may not apply to you. This is just for ordering at the counter. Anyway, that's the mindset I always have when getting fried chicken. I would prefer to wait rather than get any from their heatlamps. That said, these guys go above and beyond with customer service and always apologize when they tell you they have to fry more chicken. Some times, they'll even offer you free drinks because of the wait time. But recently, I waited 15 minutes (again, I have no problem waiting and actually prefer it) and not only did they offer me free drinks, but extra chicken and sides. Truly an ideal example for other fast food establishments to follow! YMMV!
Just wanted to share that if you get fried chicken here, typically you don't have to wait to order it. However, some times you do and that's ok because then your fried chicken is fresh. Of course, if you're ordering from an App or your phone, this review may not apply to you. This is just for ordering at the counter. Anyway, that's the mindset I always have when getting fried chicken. I would prefer to wait rather than get any from their heatlamps. That said, these guys go above and beyond with customer service and always apologize when they tell you they have to fry more chicken. Some times, they'll even offer you free drinks because of the wait time. But recently, I waited 15 minutes (again, I have no problem waiting and actually prefer it) and not only did they offer me free drinks, but extra chicken and sides. Truly an ideal example for other fast food establishments to follow! YMMV!
Pre-Ordering from out of town. Website said "within 7 days of event". Ok. Time came. Tried to place extra large pick up order for a special memorial occasion. Stressful ordering process, but everything came out great in the end. The website was great for figuring out prices and ordering-- but then advance payment couldn't be processed. Phone ordering wasn't the same menu or prices as Website... but we worked it out. Extremely stressful when they insisted full or partial payment couldn't be made over the phone, and 1/2 had to be paid in person the day BEFORE the event. Not physically possible, so I recruited a local guest to go and pay in my place. When he got there, he was told it wasn't necessary to pay anything after all. I paid in full the next day, 2 hours before the event time--and confirmed the order with the Manager. Everything came out perfectly, and food was great as usual. Just wish it would have been easier to have everything prearranged and prepaid. It's too stressful to have food for 30+ people be unconfirmed until the last minute! Promotional Membership on the KFC corporate website turned out to be a useless waste of time. HOWEVER---ALL STAFF at this Carlsbad location, at 4 different times, were exceptionally friendly and accommodating... The food was packed and arranged well, extra-extras were included, and we were all Happy Campers at this event. Thank you, Carlsbad KFC... Roxanne.😁😋😊
Very amazing food; delicious always and nice employees ThankYou!!
I want to say thank you for the food you guys prepped for me & the kids tonight. I so felt taken care of & my kids are loving the food you all prepared. I love the cleanliness of your restaurant, I love you are all masked & gloved, I love you prepped everything because I was riding my bike. You are all so efficient & work well together. Thank you for making our Friday night special. Hayley
The server was very nice and had a great attitude. Just visiting from out of town and glad to see the customer service in a prime importance. 8 piece meal done right!
Customer service was great Jonathan at the window very polite prompt with your order thorough and the rest of the staff got the food done even with the long line
The young lady cashier on Wed 05-22-24 in the drive-thru later at night actually seemed to enjoy being courteous, helpful, and patient. This is our first stop off frwy at this KFC with frequent trips to/from MX. I would go back there just because of that cashier. Also, they took a car in drive through right at the last minute before closing! Kudos to them, because most similar establishments want to stop serving 10 minutes prior to closing these days.
Customer service was great Jonathan at the window very polite prompt with your order thorough and the rest of the staff got the food done even with the long line
The young lady cashier on Wed 05-22-24 in the drive-thru later at night actually seemed to enjoy being courteous, helpful, and patient. This is our first stop off frwy at this KFC with frequent trips to/from MX. I would go back there just because of that cashier. Also, they took a car in drive through right at the last minute before closing! Kudos to them, because most similar establishments want to stop serving 10 minutes prior to closing these days.
Long wait, didn't have dark meat chicken, the bowl I ended up ordering only had 5 small pieces of chicken in it.
I ordered a 2 piece meal, white meat, original recipe, with mashed potatoes and coleslaw as my sides. You can never go wrong with the original recipe. The chicken was tender and flavorful, cooked right. The slaw was crunchy and flavorful. The mash was creamy with that nice, savory gravy. The drive-through and service was a bit slow, however, cashier was kind and attentive and was pleasant, which made up for it.
I have been getting chicken from a different chain for a while now, but I was walking by KFC and craved a biscuit and gravy. It was good but smaller and less fluffy than the other place. Too many of the chicken items had bones and skin which don't suit my fancy.
Long wait, didn't have dark meat chicken, the bowl I ended up ordering only had 5 small pieces of chicken in it.
I have been getting chicken from a different chain for a while now, but I was walking by KFC and craved a biscuit and gravy. It was good but smaller and less fluffy than the other place. Too many of the chicken items had bones and skin which don't suit my fancy.
I ordered a 2 piece meal, white meat, original recipe, with mashed potatoes and coleslaw as my sides. You can never go wrong with the original recipe. The chicken was tender and flavorful, cooked right. The slaw was crunchy and flavorful. The mash was creamy with that nice, savory gravy. The drive-through and service was a bit slow, however, cashier was kind and attentive and was pleasant, which made up for it.
The only reason I gave this place two stars is because the food is pretty decent. Besides that and they are horrible at customer service and I wish I could say I enjoy all of my food but something always seems to be missing. So now I have to check everything where there's a cookie or a chicken little. Also they have bad customer service, one girl in particular her name is Marlene is not very courteous at all she doesn't even greet you. She gives you the total snatches your money and then shove your food to you. Had a bad experience with her inside as well always seems to have an attitude. Work on your customer service and cleaning the place up and you'll be a five-star place
The wait times I regularly experience in this drive-through are insane. It truly boggles the mind that sometimes you just sit for 15 damn minutes... not moving, no-one ordering... don't know if all the employees head in to the walk in fridge to smoke a joint or what. But it's crazy.
The wait times I regularly experience in this drive-through are insane. It truly boggles the mind that sometimes you just sit for 15 damn minutes... not moving, no-one ordering... don't know if all the employees head in to the walk in fridge to smoke a joint or what. But it's crazy.
The only reason I gave this place two stars is because the food is pretty decent. Besides that and they are horrible at customer service and I wish I could say I enjoy all of my food but something always seems to be missing. So now I have to check everything where there's a cookie or a chicken little. Also they have bad customer service, one girl in particular her name is Marlene is not very courteous at all she doesn't even greet you. She gives you the total snatches your money and then shove your food to you. Had a bad experience with her inside as well always seems to have an attitude. Work on your customer service and cleaning the place up and you'll be a five-star place
Today I went to order 12 pieces of original chicken, everything was normal, when I was almost finishing dinner we noticed something strange on the plate, it was a worm, this was the most disgusting thing you can find at your dinner. I went back to the store to ask for my money back and the general manager was rude when I told her to be careful with her food, I hope I don't have health problems and have to go to the hospital.
Tell me how I managed to get 1 sauce cup on this order. In the past 2 months, I've literally never had my order correct from this location. I come here on my way home from work, but might have to reconsider as I definitely can't see how accuracy wouldn't be a priority for you guys
Today I went to order 12 pieces of original chicken, everything was normal, when I was almost finishing dinner we noticed something strange on the plate, it was a worm, this was the most disgusting thing you can find at your dinner. I went back to the store to ask for my money back and the general manager was rude when I told her to be careful with her food, I hope I don't have health problems and have to go to the hospital.
This is the first time I had a bad experience at a KFC branch. The place was messy and disorderly. All the tables were dirty and some of the chairs were dirty with food crumbs. The restroom was really unkempt. The trash was overflowing with garbage with some of them already on the floor. The customer service was terrible too. We bought a bucket meal and was only given 4 small sachets of ketchup. And when we asked for some more we were only given 4 more. We asked for water cups for water and was commented rudely by a staff that it was only for water. That's basically why we asked for water cups in the first place.
I ordered a meal with a drink and as soon as I paid she said oh sorry only tea is available. I said why didn’t you tell me prior to paying and she replies oh sorry…. I said ok no problem can I get a refund on the drink portion. And she said sorry no there is no discount on that. She then proceeded to say next guest and that was the end of it. The other employees in the back were just looking up front at me with a blank stare, no initiative to assist. Unacceptable service.
We love KFC, its always busy so other people obviously love it too. I’m glad it has survived staying open through the pandemic since many other local restaurants did not. Unfortunately its service and food are struggling, not sure if the employees hate working there but they are mean and rude, and the food you can tell is poor quality and just not the same. Colonel Sanders would be embarrassed of the rock hard biscuit I got today, and the watery mash potatoes. 😖 I hope someone in corporate reads this and fixes the issue, so we can get back to delicious food and happy service like before.
This was the worst KFC I ever had! To start, the service was extremely slow. I walked in. Apparently I should have gone through the drive through because they had no problem getting their orders quickly. My main gripe here is the quality of the chicken. I ordered the family meal which isn't cheap. When I eat KFC, I expect the KFC special recipe flavor that I've been accustomed to since I was a little boy, 40 + years ago. This chicken had almost nonflavor. It was Like they forgot the special seasoning. I'm so disappointed. It will be a long time before I think about trying KFC again. The saying that comes to mind is, all good things come to an end. Something I see all too often. Sad.
I ordered a meal with a drink and as soon as I paid she said oh sorry only tea is available. I said why didn’t you tell me prior to paying and she replies oh sorry…. I said ok no problem can I get a refund on the drink portion. And she said sorry no there is no discount on that. She then proceeded to say next guest and that was the end of it. The other employees in the back were just looking up front at me with a blank stare, no initiative to assist. Unacceptable service.
We love KFC, its always busy so other people obviously love it too. I’m glad it has survived staying open through the pandemic since many other local restaurants did not. Unfortunately its service and food are struggling, not sure if the employees hate working there but they are mean and rude, and the food you can tell is poor quality and just not the same. Colonel Sanders would be embarrassed of the rock hard biscuit I got today, and the watery mash potatoes. 😖 I hope someone in corporate reads this and fixes the issue, so we can get back to delicious food and happy service like before.
Long wait bad service. Saturday pulled up to the drive up line at in 5:50 ordered at 6:05 got food at 6:35 ..pay window was closed ...waited a total of 45 minutes..they forgot the gravy for the mashed potatoes...been a regular customer... called manager ...very disappointed...they lost a good customer today....I would avoid this location if I were you! I counted 3 people visible working on a Saturday night! I live and work here this should never happen.
This is the first time I had a bad experience at a KFC branch. The place was messy and disorderly. All the tables were dirty and some of the chairs were dirty with food crumbs. The restroom was really unkempt. The trash was overflowing with garbage with some of them already on the floor. The customer service was terrible too. We bought a bucket meal and was only given 4 small sachets of ketchup. And when we asked for some more we were only given 4 more. We asked for water cups for water and was commented rudely by a staff that it was only for water. That's basically why we asked for water cups in the first place.
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745 Carlsbad Village Dr, Carlsbad, CA 92008
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745 Carlsbad Village Dr, Carlsbad, CA 92008
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park in San Diego County, California, United States of America
park in San Diego County, California, United States of America; geonames ID = 5388973
park in San Diego County, California, United States of America
park in San Diego County, California, United States
park in San Diego County, California, United States of America
park in San Diego County, California, United States of America
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