McDonald's
Burger · Carlsbad
Sobre McDonald's
En McDonald's Carlsbad, te damos la bienvenida a un clásico de siempre, donde podrás disfrutar de nuestras icónicas hamburguesas y patatas fritas. Un lugar para compartir momentos deliciosos con amigos y familia. ¡Te esperamos para saborear la experiencia McDonald's!
Què diuen els clients de McDonald's
This McDonald's receives mixed reviews. Some customers praise the fast service via kiosk, friendly staff (especially Ross and Manager Roberto), and the remodeled interior. However, many complain about slow service, understaffing, unclean restrooms, and issues with app deals and order accuracy.
Plats populars
Ideal per a
Tip: Be prepared for potential delays due to understaffing, especially during peak hours. Consider using the kiosk for faster ordering, but be aware of potential card reader issues.
Services
Què veure a prop
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Explora els voltants de McDonald's
McDonald's es troba a Carlsbad, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Museus
- Museum of Making Music (A 844m) — music museum in Carlsbad, California
Parcs i Jardins
- Car Country Park (A 976m) — park in San Diego County, California, United States of America
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Preguntes freqüents sobre McDonald's
Opinions de McDonald's Carlsbad
On July 28, 2025, around 9 pm, this McDonalds was inundated by two busloads of Italian National Teenagers on tour. They proceeded to slam all staff with dozens of simultaneous individual orders. This created a huge logjam, and any ensuing order was delayed by an hour. The staff had to endure being crowded, chastised, and disrespected by these teenagers. The staff did the best they could to fulfill their orders, and every other customers orders, the best they could. Any normal person would have snapped under this kind of pressure, but this staff remained as calm as they could and remained professional despite the rude and aggressive treatment they received from these Italians. Although my order took about an hour to receive, I was not angry or upset with the staff. This was just the circumstances of the evening, and I was grateful to the staff for treating me with the best hospitality they could offer. I was glad to have born witness to such grace under fire and proud to have been served by these fast food heroes. 10/10. Thank you for your courage.
Give Ross a raise please!! She deserves to be in the corporate HQ! Went above and beyond, multi-tasking on a very busy evening, made my order perfect and was super pleasant. She’s the one to be very proud of, dear McDonald’s people! Dedicated and a true professional. Wonderful management and staff at this location. I’m amazed!
I have been coming to this McDonald’s location since I was 13 years old and moved to the area. The staff is always so friendly and I really love the new layout of the restaurant everything is really inviting this visit. I had a quarter pounder and it was absolutely amazing (See photo)!
We ordered on the kiosk and it came out in like 1 minute the food was hot and the orange juice was peak. The workers were nice. The only thing that bugged me was that they gave us paper straws. B…
Manager Roberto was so helpful. I love the service. No cashier only kiosk though but then the card reader was broken, it would be helpful if they put sign on it. I was so frustrated after you put all the order your about to pay and card reader was not working. The location itself was clean.
The actual conversation....\nMcD's employee " what's your order?"\nMe " I'll have a quarter pounder with cheese and a small diet coke, just cheese and the meat"\nHe repeats back and I happily say…
The restroom was a disgusting. Floor was dirty. Toilet paper all wet around the toilet like it had overflowed and a customer just put it there to soak the mess up instead of notifying an employee.
Ordered 2 Sausage McMuffin with Egg. On 1, half the muffin was hard and chewy. Poor quality. Tried again. Wait time in the drive thru 3-5 minutes. Cashier wearing what looked like pajama bottoms. Food warm at best.
This is probably the grossest McDonald's I've been to in a while. The restaurant is littered with trash at every table. Trash cans over flowing. It smells like BO in the entire place. The person who brought our food was the opposite of friendly. Lastly, my happy meal was contaminated with some sauce? all over the wrapper of my burger and apples. I will never come here again. And these people will $25 an hour?
It was pretty disappointing they took my money and the rewards points I have acquired over time. I told the window clerk I wanted to pay for the sandwich with the reward points and she kept insisti…
I ordered a sundae and it came already melted and with little to no chocolate on top. I also tried to be friendly with both staff windows and were completely ignored.
Slow as slow could possibly be. Going digital is not working here as it gives them the right to SLOW DOWN. Waiting 14 min so far for an Ice Coffee - counter pickup. I’m going to Che k the drive through lane now. Even the drive through is slow This has taken 25 minutes to get one thing
Maybe short-staffed? I don't know. Customers lined up at the kiosk with just one kiosk working. No one accepts order at the check stand. Went to drive thru instead, got my order and paid. One item not available that I paid for, was offered something else, attendant was fast the he didn't put the meals I ordered in the paper bag, just the fries and expected me to take off. Good I inspected it. Meal placed in another bag. Ordered iced coffee but placed in a soda cup. Come on!
Drive thru line was long which isn’t uncommon for the location. Ordered two ranch snack wraps, no cheese. Simple enough, right? Well there was cheese on both and no ranch so I had two really sad and dry wraps. I’ll give ‘em 2 stars with how fast they were, but that’s about it.
Fries are soggy, coco milk tastes like poo poo burgers taste like cardboard, I have NEVER had this experience. the workers are rude and it took 10 minutes for an ice cream cone. way to slow!!
fries are soggy, coco milk tastes like poo poo burgers taste like cardboard, I have NEVER had this experience. the workers are rude and it took 10 minutes for an ice cream cone. way to slow!!
fries are soggy, coco milk tastes like poo poo burgers taste like cardboard, I have NEVER had this experience. the workers are rude and it took 10 minutes for an ice cream cone. way to slow!!
Fries are soggy, coco milk tastes like poo poo burgers taste like cardboard, I have NEVER had this experience. the workers are rude and it took 10 minutes for an ice cream cone. way to slow!!
This is the absolute worst McDonald's I've ever been to in my life. There's no reason it should take more than 15 minutes to make one damn McMuffin when the store is empty. All the employees sit on t…
This review isn't a reflection of this location. Ordered some "free" fries for the wife's birthday with a purchase of something. It was fine and satisfied that papas fritas craving. Right next to thi…
This review isn't a reflection of this location. Ordered some "free" fries for the wife's birthday with a purchase of something. It was fine and satisfied that papas fritas craving. Right next to…
This review isn't a reflection of this location. Ordered some "free" fries for the wife's birthday with a purchase of something. It was fine and satisfied that papas fritas craving. Right next to t…
Very disappointed with my recent visit to McDonald's. The customer service was not good the staff didn't seem friendly or attentive. My order was missing utensils, and when I asked for them, I ha…
I don't expect much from McDonald's. Sometimes you stumble on one that gets it right; fries golden, salt just enough, a simple burger done with care. And then there are places like this. Where si…
I don't expect much from McDonald's. Sometimes you stumble on one that gets it right; fries golden, salt just enough, a simple burger done with care. And then there are places like this. Where six …
I don't expect much from McDonald's. Sometimes you stumble on one that gets it right; fries golden, salt just enough, a simple burger done with care. And then there are places like this. Where six …
I had to wait almost 5 minutes for somebody to take my order at the counter. Why the counter? Because the kiosk doesn't permit ordering a senior coffee. Finally, a young lady came, who spoke little…
I had to wait almost 5 minutes for somebody to take my order at the counter. Why the counter? Because the kiosk doesn't permit ordering a senior coffee. Finally, a young lady came, who spoke little…
Always super slow service. Food tastes terrible and cold, old. Recently got very sick from eating a McChicken. Eat at the In-N Out nextdoor instead!
Slow slow slow. This location always seems understaffed. service is ridiculously slow. One can only assume the franchisee is cheap as hell, not willing to properly staff their location.
Slow slow slow. This location always seems understaffed. Service is ridiculously slow. One can only assume the franchisee is cheap as hell, not willing to properly staff their location.
waited over 40 mins to get ignored and mistreated by employees here said my order was canceled. But I got changed and not refunded. While my kids wait in the car starving they shorted us food as …
It should've been a red flag when it was my turn to order. About 3 or 4 customers came in to complain about missing items etc on their orders. We waited almost half an hour for breakfast that they …
Over price and terrible service. I went here on my way to work and ordered a meal with large fry. I get what other McDonalds would call a medium or even small fry for the crazy cost of $4.30. I ask…
If I could give it a zero, I would! We ordered through the drive-through a double cheeseburger meal. They had a sweet at number one. The lady came to our door after two other people opened our ba…
App special on window but when you go to app says no deals available at restaurant Eggs not fully cooked muffin burnt on edges Meat on sandwich so much thinner than had been for breakfast sandwiches
App special on window but when you go to app says no deals available at restaurant Eggs not fully cooked muffin burnt on edges meat on sandwich so much thinner than had been for breakfast sand…
App special on window but when you go to app says no deals available at restaurant Eggs not fully cooked muffin burnt on edges Meat on sandwich so much thinner than had been for breakfast sandwich…
Im not happy with being scammed by you guys. Quarter pounders are supposed to be cooked fresh to order every time and I was given a burger that was very dry and definitely not fresh and had been sitting out in a warmer tray. This is ridiculous. Step it up! I know when they are fresh because they are juicy, hot and have grease dripping off them. Thats how its supposed to be! This burger had none of those qualities! Im paying $7+ for a burger I want it done right!
This McDonald’s gives size small instead of size medium for coffee drinks. The staff said it is just the size this store gives… which makes absolutely no sense!
Ordered from this McDonald's and they got nothing right. Didn't give us multiple menu items, staff was rushing us as we were trying to confirm they packed the order properly and we got our 3 drinks with 0 straws. Awful service
20 minute wait for 2 cheeseburgers and fries is ridiculous at 11am. Franchise owners like this are a blight on society. The place is poorly run, far below expectations, yet employs minimal people to do maximum work. Do better. After the long wait they asked us what we ordered. Please consider turning the franchise over to someone who will run it properly. I didn't even get a receipt printed out from the kioskto call and complain.
Very long line at drive through had up pull to space number one to bring out our order and never came after 20 minutes, I went inside. Clueless. Finally gave me my order. No apology or anything. Never ever such bad service at mcdonald's and the food was cold. I even asked, do you see what time I ordered? She says yeah, 630. It's seven now when I got my order.
It never fails when I come to this McDonald’s. I live close, which is the only reason I’ve been here multiple times, but today was my last. They always miss something in the order. In the past, my sausage and egg McMuffin came without the egg. Other times they forget syrup or spoons with pancakes, or leave out items like sausage when it’s part of the meal. You basically have to open every item and double-check your order before leaving the drive thru. Ordering is just as frustrating. You’ll say your order, they repeat it correctly, it shows up right on the screen, but when you get to the payment window, suddenly the order is wrong and you have to explain it all over again. It feels like they’re not actually listening. I don’t come to McDonald’s often, but when I do, I expect basic consistency. Unfortunately, this location consistently misses the mark. I wouldn’t recommend coming here, your time is probably better spent going to a different location or somewhere else entirely.
I've gone to maybe 10 different McDonald's in the last 3 months and this is the slowest one. There were six cars in line when we arrived to pick up an order. Someone else in the car wanted In-N-Out in nearby. In-N-Out was faster with 20 cars than McDonald's was with six. Horrible service, was not friendly either, and was licking her fingers when she finally came around the corner with our order
It's too bad. I stood there for half an hour. I thought they were too busy to prepare the food. Until I asked them how long it would take, they took the food out directly. It had already been prepared.The waiters there are very rude.
Was in the drive thru for 7 minutes, stand still, decided to head inside, another 7 minutes!!!! Slowest drive thru I've had the misfortune of going thru ever!!! There is no sense of urgency!!! Anywhere!!! Not even in the kitchen!!! I was kind of surprised as to how slow they worked, not exaggerating!!!
Our third time here. Absolutely awful service. You can't find anyone to help you at all and they are super rude when you finally do. The dining room is filthy and they keep everything behind the counter. Getting a receipt, napkins, or even a refill is impossible. One of the worst McDonald's out there. Don't waste your money.
Went through the drive-thru and ordered a diet coke and a water cup. I don't know what's wrong with their drink dispenser, but the water was like half carbonated and tasted like sewage, and the diet coke also tasted like actual sewage with weird little chunks that were not ice floating around in it. Gross.
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5990 Avenida Encinas, Carlsbad, CA 92008
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5990 Avenida Encinas, Carlsbad, CA 92008
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