De lo mejor para esperar tu vuelo con comodidad.

Lugar muy ameno para esperar tu vuelo, acceso super rápido y personal muy amable tanto en recepción combo el servicio dentro de l salón

Excelente atención como tarjetahabiente para esperar mientras sale tu vuelo. Los alimentos son buenos y la porción es suficiente. Hay wifi, alimentos, bebidas y pantallas donde te informan el estatus del vuelo. Frente a puerta 18 🚾 con cambiador para bebés ♿️fácil acceso

Si tuviese 10 estrellas la comida , se las agregaría sin problema. El servicio en gral de esta sala banamex (beyond) en CDMX me dejó bastante satisfecho. Debería de aprender y tener la misma atención la ciudad de MTY donde es todo lo contrario.

El ingreso fue muy rápido y sin complicaciones. La sala está muy cómoda y limpia. La comida estuvo deliciosa, con variedad de bebidas y postres. El servicio del staff excelente, en especial a Edgar, muchas gracias por la atención de 1er nivel. Sin duda hace que la espera sea muy agradable.

Excelente experiencia en el Salón Beyond. El personal es muy atento y amable desde la entrada. El ambiente es tranquilo, ideal para relajarse antes del vuelo. La comida es muy buena, las bebidas pueden mejorar pero no son malas.

Julio Cifuentes

I have been many times in here and the experience is pretty comfortable.

Jose Carlos Alarcon Lopez

Very nice kind and top notch service. A worthy benefit of that specific card tier.

Ulises

This service is very convenient to relax just before the flights. Congrats Citi Banamex for this great customer service

Adriano

Highly recomend this place inside the airport, specially if you got a delay in your flight. The service is incredible and everything is tasty!! I was with a terrible throat ache, and the waiters sugested a cup of tea with a touch of honey... they make bare the 6 hours delay on my flight👌🏼

ANA MARIA HARTLEY

Excellent service made our trip enjoyable and restful.

Yves Mancera

Excellent service, good hot food and snacks, and variety of drinks including alcoholic and teas, they now include a free 15 minutes massage session which is great. Highly recommend coming here if you qualify for more than one VIP room and choose this room over the others.

Benjamin Beltran

Comfortable, good service, crowded though. food comes in very small servings, but was quite good.

Es un espacio agradable en donde esperar el vuelo. La comida es en general buena al igual que el servicio, aunque de repente se saturan y el servicio se vuelve lento.

Bastante cómodo, solo te dejan entrar 2 horas antes de tu vuelo.

Asistí por la mañana antes de un vuelo nacional. Aunque el salón no es muy grande y había bastante gente, las instalaciones son cómodas, nos dieron fruta, café, chilaquiles y huevo para desayunar. Todo muy rico y podías pedir las veces que quisieras. No doy 5 estrellas únicamente porque el trato con la mesera no fue muy bueno, queríamos pedir más café, pero se desapareció casi 1 hora y nos tuvimos que ir, incluso los demás meseros la estaban buscando. En general buena experiencia, definitivamente prefiero entrar a esta sala que a la de Mastercard

Javier Luis Castillo

Similar as other VIP rooms in airports but food less than average.

Elena Oros

Had to wait for several hours before my flight. It's a clean dim lighted space with A/C ON all time on the cold side, so you don't stay too long I guess. The only nice perk annual fee pays for with a credit card. Won't talk about food, as it is lounge food, but the staff is really nice within the standards of the place.

Alex de Leon

Its not a luxury, but it is good to take a break between flights. Much better than waiting the flight in the crowded gate.

Juan Pablo Martín

It's OK, comfortable lot of charging points and decent internet connection. Rush hour is super busy at the point you may not be able to get in

Victor Plata

I usually crash here in the meantime I board my plain, you can work, use the Internet and get food and beverages. The staff is very kind. The only drawback with this one in particular is that is a bit far from the international gates at terminal 1

Fran L

Great Service, Lack of Help Luis is an increíble waiter and Tere in the Frontdesk. What I never understood it was why they couldn’t help me with my parking special rate. I read in my benefits that I have 50% discount in parking services and they don’t know anything about it. I hope they can solve this in their web site. Otherwise Service is great!

Michael Lester

Terrible wifi, flickering or failed LED light strips everywhere. At least the food is tasty, although a limited range.

Generalidades: - Tienen wifi con muy buena señal. - Si vas en silla de ruedas, te comento que cuentan con rampa para el acceso. - La sala es cómoda. - Es una buena opción para esperar tu vuelo. - No había menú. Había: té, café, jugos procesados, chilaquiles verdes, rojos y huevito. - Por supuesto, hay un cajero Banamex en la entrada. - Frecuentemente sanitizan las mesas. - El lugar luce visiblemente limpio. - La atención es buena.

Franz Gosch

They claimed to be full, asked to wait 30 min, we sat outside and then they let pass a group of 8, and when asked they said it was a "reservation"... Waited 15 min more... And right after sitting in the general area to wait, they let another couple in. The only answer we would get was that they were sorry but kept on wrongdoing. Food was good and drinks as well. Sad of this situation after the good service on all other beyond in mty, gdl and T2

Paco Jimenez

The service is ok, nothing above and beyond. The one at T2 is slightly better. The biggest issue is that they don't have bar service until after 10am for so.e reason. Every other bar/restaurant in every other airport I've ever flown out of has bar service 24/7. You can get a beer at every other bar restaurant at this very airport before 10am, but for some reason, Banamex refuses to partake. I fail to see the benefit of being a cardholder and being allowed to stay at this so-called premium waiting lounge.

Lupe Silva

What happened?!!?! They used to have couches and now they have these temu chairs!??! It’s basic business 101 - avoid at all possible costs. I knew the food was lousy but at least it was comfortable before.

Diego Galvan

I have the most exclusive bank cards with Banamex and this is by far the worst treatment possible. The receptionist greet you like they own the place (very rude). I was told I Would receive three alcoholic beverages, but their bar isn’t open until 3 PM. You have access to the lounge for three hours, but they take into account the hour of your boarding on the plane Which doesn’t make sense. I was there for about 35 to 45 minutes and the waiter only came to ask Me if I wanted a coffee and never came back again. I wasn’t told about the food menu. Displeasing experience..

Margarita Tedesco Arias

Lousy food and bad service. Restrooms out ot order!!! They only offer one “bocadillo” and a pair of “molletes” . Molletes are generally super tasty in Mexico. These were a lousy version , cold and tasteless, which is very very difficult to achieve in such a simple and delicious appetizer. Waiters were more interested in chatting between them rather than looking for the customers’ needs. Shame on Citibanamex for offering such a poor service to their platinum

Daniel Qin

They’re not delivering the same quality food and service as before. Cold coffee, and inattentive service is what they’re offering now.