We had a wonderful crew before in my city. The morning. Now there are alot of new people and the morning manager is horrible. She is rude amd dosent know how to do her job.

Received a literal liquid frosty, it’s like they didn’t even have the machine turned on.

Taytum Willams

Pulled up and was the only person in the drive through was served cold fry's nuggets and burger for one of my meals , my 4 year olds kids meal was cold as well. Ordered 2 drinks as well and wasn’t given any straws and my son’s sweet tea was an unsweetened tea. Didn’t notice any of this until I got home so I called them and asked to speak with a manager I was told they were too busy when I was just there and no other customers where inside or in the drive through. I’m just confused why they didn’t make fresh food knowing it had been a while since they made fresh food and what they have been doing if not their job ..

Lisa Kelley

When I go in through the drive-thru tonight they're out of chili at 6:31 I'll pull up they're out of drink carriers I asked for one extra honey mustard I asked for one extra ranch they're going to have to charge me for that I get home I bought five meals did not get one dipping sauce at all whatsoever I called and talked to the manager and it's like oh well sorry about that bad service bad everything from this place We will never be back

Josh

Their hours are VERY inconsistent. Mornings, they are not open on time. Evenings, they close two hours early. Idk what’s the point of having the hours listed here if they are not even correct. DoorDash also states you can order from Wendy’s until 12AM but that’s incorrect. I really liked Wendy’s but this location shows that they don’t want customers.

Sabrina Grant

They are charging .50 cents for condiments. I’m already paying for the burger, fries and drink 1 condiment per burger should be free.

Lisa Williamson

Guy taking orders at drive-thru is rude and unhelpful. .54 cents for any sauce you order when did that become a thing and not even posted ? 15 dollars for a terrible burger and unsalted cold fries that they just chunked in the bag fries in bottom of bag with the box empty up right tho like really? Never again ! Wouldn’t give me receipt to prove purchase smh

Gary Jones

Wife went and ordered breakfast this morning. My order was the maple bacon croissant sandwich and the gave some biscuit sandwich... Its not even remotely close to the other.

Sonja Southard

We walked in - 9 people in the place - 2 cars in the drive thru - was told by the kid at the counter he couldn’t take our order for 10 minutes because they had to get caught up. We asked for a manager and the manager said it was her policy that they can only serve 2 customers at a time And then have to wait until that order is done before moving on to the next one. I have been in the industry for 40 years and never ever did we ever tell a person we couldn’t serve them yet. How can other fast food chains get it right. We left and went to the place across the street.

Claudia

Everything was cold, the burger, the nuggets and the fries and we ate in the parking lot so there’s no excuse! It’s ridiculous the level of service or lack there of that fast food has and wants to charge you these ridiculous prices. They don’t have to worry about me going back over there.

amy11512

When I went it the lobby was empty. I had been looking at the menu on my phone before I went in so I would know what I wanted , when I told the cashier what I wanted she looked at me & with an attitude & said "I don't have that" maybe she was having a bad day but she was very rude . I started to say to her then when why is it on yalls website to order at this location, but I didn't she told me what they "did" have & i ordered something else that they got wrong . Everyone that came in after me they added things to their order they said not too , they definitely don't pay attention.

Anthony Stanford

I don’t like leaving bad reviews but I had to share my experience just now. Walked in to get some food, employees rolled their eyes, we came in a little before 9:30pm on Sunday September 29th and they said they are closed. Then they asked us if we wanted food, after they had already told us they were closed and essentially kicking us out of their dining room. Their dining room hours say they are open until 10pm every day of the week. I occasionally get food here but a few bad apples have ruined my experience with this Wendy’s and I will not be returning until it’s under new management. I understand it’s not fun to have customers at the end of a night, but this is also a business and it has set hours. If those hours are not accurate then they need to be adjusted so your customers do not come in and get disappointed and go somewhere else instead. I would not recommend anyone to go here as I wouldn’t trust them to make my food after an experience like this.

Thomas L

Went by craving an awesome burger, so I decided to do Wendy's, but that was a mistake. It cost over $15, and the burger was cold and nasty. I got a big bacon classic, but it was a big mayo classic. The fries were cold as well. The only thing that was enjoyable was the frosty. Good job, Wendy's way to mess up the only thing yall are really know for. It seems like the only way to get a good burger is a mom and pop place.

Stephanie Sutti

I hate leaving bad reviews, but today the lady working drive through was not very nice. She was obviously having a bad day and did not mind showing it ! Kept rolling her eyes at me in frustration. And I bit into a raw piece of Bacon. So make sure you guys check to make sure your food is cooked thoroughly!!!