David

A great restaurant if you like empty, overpriced places that serve mediocre cold food. Would not recommend.

Ordered food and waited 30 min. Finally had to ask and was told they never made it. They got confused and didn't know if the order was drive-thru or dining room. The kitchen staff laughed at the mistake. We had to request a refund. The service is very poor at the Cleburne location

Nancy Stephens

Two phone numbers listed on Google. Neither were answered. Immediately dropped into a voice mailbox that’s not set up. I was attempting to place a large catering order.

Cole BH

Bought a bowl of broccoli cheese soup $5.59 was cold when it was sat down. We bought $88.97 worth of food. Food is half ass don't bother with this location.

Jordyn

First time ordering through the app (only like the 3-4th time ever eating there) and my order was so unbelievably wrong that it felt intentional. I didn’t notice it until after I drove all the way back to work, so I didn’t have time to fix it. I’ve never been the kind of person to leave reviews, but it made me really upset. Extremely disappointed.

Veanka Hooten

Customer service does not exist at this location. Guess that is why no one was there, it was ghosted. It took 20min to get 1/2 sandwich and 1/2 salad. Ordered food at 7:26pm received at 7:46pm. Small portions but they charge you like you are getting alot. The quality of the food is poor no taste. Just not worth your time & money to come here. You work hard for your money... take you & your money to a establishment that appreciates you as a customer with professional service, quality food & fair portions.

Brafalgar Law

Forgot my cinnamon roll and messed up my sandwich told me to drive up there for a replacement and the manager riley was extremely rude and refused to remake the sandwich after I got there and showed him the messed up sandwich

B Shamlin

This store is ridiculous... I ordered through the drive thru, rolled to the window and was not acknowledge for about 10-15 minutes. (I wonder why). My drink was poured, and just sat there, money not taken...hmmmm. The Manager's were there eating chocolate chip cookies and never turned to address that I should be serviced...hmmm (I wonder why). You got to do better, it's 2025, brown ppl. will stop by and want to eat if at all possible. Ridiculous.. it was very intentional because this is not the first time at this same location.

AndresNAngel Alejo

At first, they charged us extra for not putting our sandwich in a combo; they refunded us for that. They didn't put pickles with my wife's sandwich, and we ordered jalapeños on the side and didn't get them. Once they brought the jalapeños and pickles, we noticed only 5 slices of jalapeños, and they looked old. The manager, Riley, brought them and said they also put jalapeños on my wife's sandwich. We never said we wanted them on the sandwich. He had an attitude and then went to snatch my wife's food tray with our soup on it, and I told him that the soup didn't need to be remade. We told him thank you in the beginning when he brought our food, but he didn't say anything back. He was very disrespectful and very unprofessional; I don't see how he has a manager position. We come to this location 2 to 4 times a month and have never seen him. They refunded the money back on the card, but it hasn't gone through yet. But now my wife and I have to go find something else to eat. User's recommendation: Don’t come here if Riley the manger is working here very unprofessional. Our order was made and placed in front of us and instead of a refund Riley voided the order . He wasted 44 dollars worth of food threw it all in the trash .

Cheyenne Connally

This was my first time to ever eat schlotzskys. They got my order right on the receipt, but couldn’t make the order correctly. The only part correct is no tomatoes. I live ~20 minutes from the store so once I got home I realized my sandwich was completely wrong. I will not be returning.

E Melchior

I am very disappointed. I had to wait over 15 minutes to get my food which I am not upset with. My salad came with no utensils and my sandwich was not even completely wrapped. Took a picture so you can see the reason for the disappointment. (How it was in the bag. The wrapper didn’t even keep the sandwich together.) Please do better next time😞

Devan Fort

Not the place to stop if you want food in a reasonable amount of time. Men's room hasn't been cleaned in a long while. After waiting 20 minutes I checked on our order. The girls were hanging out and said that they didn't hear the printer. No lemons, no fruit, no condiment bar, very limited soda choices. Plenty of time for the staff to chat, but not to clean. No music, no TV, dead silence. No apology, asked for a refund and only received a partial refund.

+4