Craig Gibson

Ordered delivery. This add-on is supposed to be a standard "broccoli beef". This is beef, but it seems boiled. Never expected super chewy pork looking beef.

T J

Ordered a plate and a bow.l the bowl had the string bean chicken it was dry and overcooked. I go there quite often through the drive through to pick up food for my elderly mother. Some days it's great some days it's average.

Mickel “Hymnkels” Matthews

Staff member didn’t hesitate to turn me around and send me along my way didn’t check in with manger for approval this restaurant doesn’t help people in need and adds to the 40% of food waste annual in the food and beverage industry globally to the manager of this location you just failed an audit by not training your staff to have compassion and reasoning it’s not all about profits sacrificing one meal could have bought more revenue to your business and be endorsed as a company with morals and humane practice.

Jake From State Farm

Hello, my name is Jake Vela and I just recently placed an order on the mobile app on Friday November 22, 2024 in Corpus Christi Tx. 6153 Saratoga Blvd. I proceeded to pay and the app said my order will be ready at 4:10 p.m. I then pull up at the drive thru at approximately 4:08 p.m and was instructed to pull forward as it was not ready. There were 3 vehicles ahead of me waiting as well. As I continued to wait 4 other vehicles were lined up behind me. As time passed the 3 vehicles ahead of me and the 4 vehicles behind me all received their food. I then go inside and spoke to the 1st person I saw which was an assistant manager named Emmy Williams and asked her if my order was ready. She had a very straight face as she seemed very bothered and not friendly or polite at all. She went to check and my food was not prepared. She then prepared my food not saying anything to me at all. I asked how come she was barely preparing it and she stayed quiet. I asked again and she very rudely says they are short handed and asked if I would like a refund. I said no and proceeded to say that 4 people that ordered behind me all got their food. She then walked away not saying a word. She was very unprofessional and lacks basic customer service skills and I strongly recommend to reevaluate her position as an assistant manager.

Joseph LyBarger

Disappointed with the Quality and Accuracy I usually enjoy Panda Express, but this recent experience left me frustrated and disappointed. I ordered a plate with half chow mein, half white rice, honey walnut shrimp, and string bean chicken breast. However, there was no white rice on my plate, even though the receipt clearly indicated it. This isn’t an abbreviation or something unclear—it’s explicitly written “White Rice.” It’s baffling that a simple order couldn’t be put together correctly. This level of oversight shows a lack of attention to detail, and honestly, a third-grader could have easily followed the ticket. The quality of the food itself was subpar, and the whole experience felt rushed and careless. As a frequent customer, I expected better, but this time, Panda Express really missed the mark.

Michelle & Ross Findlay

The picture of the honey walnut shrimp is deceptive. It looks like way more volume than it actually is! It comes in a tiny box with 7 very small shrimp loosely packed not even all the way to the top of the box & they are covered in a lot of breading.

Ashley

I was served raw chicken showed two of the employees, had to wait for the manager to get out the restroom since I just wanted a refund i was already disgusted at this point , she took forever by then I tossed the plate , the manager Vanessa tried to say it was dark meat like she didn’t believe me , then said I needed my recept so she can process it , I go to find it THEN she goes and dug the plate out the trash and gave me a partial refund extremely unperfessional and was rude acted like she didn’t wanna help me at all or be there in general the whole place is trash for the food and the bad service !

Dylan Tully

Waited 20 minutes today for my food just for them to get my order wrong and they didn’t give me an silverware either, used to really like this location but it’s gone down hill.

eddie gonzalez

I have given this location many chances to improve without luck. The service is apathetic and prioritizes online orders over those folks in the restaurant, not to mention the dining room is always filthy. Someone from corporate needs to retrain the cooks on making Teryaki Chicken. Every single time we go it is burnt. This is the only location I have been to that always burns the Chicken!!

Gloria Garza

Ordered 3 plates (fried rice-beef Broccoli-string bean chicken, fried rice-double orange chicken, chow mein- string bean chicken- kung pao chicken) through the drive thru. When I got to the window they asked what I ordered and I repeated my order. Only 1 order was correct. The other 2 were a mess. I called to ask what can be done he said I had to drive back there (22mins) and return the plates so they can give me my correct order. I stated I should keep the plates since they were making me drive back and he said as per store policy they could only give me 2 eggs rolls. I said okay we'll figure something out when I get there and he hung up on me. (Drive thru had a long line and I just wanted to get out of there and for everyone else to get their orders fast.) BTW the questions or concerns (pandaexpress.comconnect) at the bottom of receipt seems to be invalid