Sara Ellis

Was enjoying a mama daughter dinner and the food was forest and the cashier was awesome. Only downside side was why were they blaring Fox News entertainment? I am a reg drive through but we wanted to eat inside for once, i regret that decision I made. I don’t think I’ll be eating in there if that’s what they have playing loudly. The inside was great and clean along with the restroom.

MacKenzie Parish

Every time I have gone to this location they have managed to get my order wrong in some way. The employees clearly do not care and dont do their job correctly. This time I ordered a mixing bowl blizzard and there is practically no chocolate in the ice cream, and what little there was wasnt mixed well. All of my other visits have had similar problems. Ive never reviewed before now and Im truly angry and unimpressed that I have recieved such subpar service. I understand this is a minimum wage job, but you could at least make the food correctly.

Deborah Christian

The last time I do drive thru. They must have poured the ice cream as I ordered. I was 4 cars behind. All ice cream orders were melted. What a mess! Never again!

Agnes Giele

It took me 15 min to get through drive through although I was in line right away, so maybe there were like 6-7 cars total. Then my blizzard was mixed only on the top. Bottom half was just vanilla ice cream and none of the flavor. Disappointing. Service was nice.

Ordered from the drive thru, flamethrower burger and chicken fried steak finger basket. The burger had no cheese and no jalepeno bacon and was soggy. The steak fingers were overcooked and the gravy had the consistency of water. Definitely disappointing.

Ricardo Salegio

Went to get a blizzard and asked for Choco brownie extreme, it was not choco brownie extreme, it was some peanut butter blizzard. And I even asked the employee if they was the right one and they said yes…

Jamie Bell

I have driven from Cypress To Dairy Queen for blizzards and it doesn’t matter if you purchase extra toppings, it’s never going to be what it is it any other Dairy Queen but good news. Our Dairy Queen in Cypress will be opening in three weeks. We no longer have to deal with these people.

Kourtnee Finley

I went to Dairy Queen and Quinshawn took my order. I haven’t been in years, so I’m not very familiar with the menu and it took me a minute to figure things out. When it came to the kids menu, I wasn’t sure what the “treat” part was, and since my child doesn’t like ice cream, I was hoping for another option. The employee didn’t take the time to explain the choices, which was frustrating. I ended up choosing a Dilly Bar, but no one told me I had to grab it myself from the freezer until after the fact. On top of that, I felt rushed even though there were two registers open, so there was no real need to hurry me along. The whole interaction felt a little unorganized, as the employee kept moving back and forth and didn’t seem focused.

Jermaine Pearson

Too many young people who don't take there job seriously laughing & playing while preparing orders...I ordered 4 pcs chicken tenders combo in the drive thru but wanted ranch I went in & asked a young lady by the ice cream machine & she looked at me like I waste on my face & walked away..so rude to a customer. Not going to this location anymore. Food was fresh I admit.

John Flores

I ordered a hot fudge Sunday and they put 2 drops of hot fudge. I did not notice until I got home. They put it in a cup holder. Wow.

Warren Brown

I ordered the new spicy patty melt combo to go. When I got to work and started eating there was no meat on my burger. The patty on the patty melt was missing. I tried to call no answer.

Lupita Saucedo

Today's visit was by far the worst. So many things went wrong. I ordered 2 banana splits, 2 blizzards and a meal. First, the banana splits were very under served. Literally barely and icecream in there, I kindly asked if they could add more. Drive thru employee was polite and apologized and asked me to pull up to the from while out food was ready and they corrected our order. We finally get our order, my large meal had small fries, my burger did not have the toppings I paid extra for. My snickers blizzard barely had any toppings in it 95% icecream and 5% of whatever it was they mixed in there because there was no snickers for sure. I would avoid this location, I understand they were busy but as a paying customer paying full price I expect to receive my order as requested. As you can see in the picture, they used a rotten banana for the banana split. If I could have given them 0 stars, I would've. This place has become pricey for the low quality you receive in exchange.

Jennifer Jimenez

We went through the drive thru for our lunch today. Mr. Safae B. took our order, he is the manager at this location. We went home and served our kids the food we just bought and my son saw that the bun on his burger was moldy, at least the size of a half dollar. My husband immediately went back, took the burger and receipt with him and asked to speak to the manager (which turned out was Safae, the man that took our order). He proceeded to insult my husband by accusing him of bringing a moldy burger to him from days before, my husband reminded him he took our order 15 minutes before, and asked for a refund again. Then Safae brought out an unopened package of buns from the back saying thats what they use.... My husband eventually received his refund but at that point it wasnt even about that anymore. I have no words to express the irresponsibility shown to the public and our family by that manager and staff by them serving us a burger with mold that far gone on it. Not only was it irresponsible on their part, but he then had the cahones to accuse us of doing it on purpose.... He insulted us on top of their disregard.... How is that an acceptable part of the Dairy Queen franchise? DO NOT EAT HERE! I do have pictures.