El Pollo Loco
Mexican · Cypress
Authentic flavors in Cypress, where every bite is a fiesta!
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre El Pollo Loco
At El Pollo Loco in Cypress, 5959 W Cerritos Ave, we're proud to serve authentic Mexican cuisine that has earned us a well-deserved 4.0/5 rating based on 612 reviews. Our menu offers a delightful array of classic dishes, from sizzling fajitas and hearty tacos to refreshing margaritas, all crafted wi...
At El Pollo Loco in Cypress, 5959 W Cerritos Ave, we're proud to serve authentic Mexican cuisine that has earned us a well-deserved 4.0/5 rating based on 612 reviews. Our menu offers a delightful array of classic dishes, from sizzling fajitas and hearty tacos to refreshing margaritas, all crafted with the freshest ingredients and traditional flavors. We pride ourselves on providing various dining options, ensuring that every visit is both convenient and enjoyable—whether you're stopping by for a quick lunch or settling in for a leisurely dinner. Come experience our warm atmosphere and taste why El Pollo Loco continues to be a favorite among locals and visitors alike.
Què diuen els clients de El Pollo Loco
El Pollo Loco in Cypress receives generally positive reviews, with many customers praising the flavorful chicken, especially in the classic chicken burrito. Some customers have reported issues with order accuracy, cleanliness, and occasional rude service, but many highlight efficient and kind staff.
Plats populars
Ideal per a
Tip: This location is known for its flavorful chicken. Some reviewers recommend it over other locations. If there is an issue, the assistant manager is helpful.
Services
Què veure a prop
Dades de Wikidata
Preguntes freqüents sobre El Pollo Loco
Opinions de El Pollo Loco Cypress
This particular Pollo Locco location sure nails it on the flavor especially with the chicken. we pass up several other Pollo locco's just to come to this one. Management please let your team know that they do a great job! Great job everyone!
First time customer! Food and service was very good!! I highly recommend this restaurant!!
Clean place and great customer service, Olivia helped me out to get my rewards which no other Pollo loco help or advice before, great service. Christian very attentive and helpful. Both experienced and helpful getting my order right and not a long wait. Thank you
The food was good as always! I do enjoy El Pollo Loco because it's on a fire grill, and it's a lot more healthy than other alternatives. Staff was very kind and quick and had me in and out in just 5 minutes. I definitely recommend this El Pollo Loco because of how efficient and great they are at this location.
Pollo Loco isn't available in my area, so I hadn't experienced Mexican chicken until recently. It was undeniably delicious. Despite a slight inconvenience due to crowding and an initial order mix-up, a helpful lady, possibly the assistant manager, promptly corrected the issue. Overall, the chicken was fantastic, and the staff treated me kindly. 👍
We don't have pollo loco where I live, never tried Mexican chicken until now , it was delicious no doubt . I had a little inconvenience at first because it was a too crowded and my order was wrong , but a nice lady helped me a corrected my order right away , I believe she was assistant manager , dont remember . But great chicken and staff was nice to me 👍.
If you want fresh chicken and not that "it's still fresh leftover chicken from yesterday" This is the place to go to. The meat still looks white not like at other places where it looks yellowish or over burnt all you taste is chard or hard jerky... The chicken is so good here it taste like it's really healthy. Other than that this place is great the workers are always nice to men even tho they are wearing their mask I know there always smiling... Thanks to the big boss man there for explaining to me how they cook their chicken I just never ever had freshly cooked chicken so soft and so moist
El Pollo loco's is a nice classic restaurant to go to. I really enjoy eating their classic chicken burrito. The marinade they use is delicious and the meat is always soft and well-cooked. It's my favorite thing to get when I come here. Their other chicken is very flavorful and worth getting. The pricing here isn't bad either.
Ate inside for a change. Cashier and team were very nice and helpful. Flavor for the chicken avocado burrito just wasn’t there, and not for the keto burrito either, both were further handicapped by the undercooked, powdery tortillas. Chicken tortilla soup was pretty good, although hot. Probably more like 3.5 stars but I just couldn’t get past the lack of taste for the burritos, so no rounding up.
This is the 3rd time I have to deal with bad customer service at this location. The manager with the tattoos is extremely rude and gives me attitude every time I go. This time specifically I made an online order that I picked up and she was visibly aggravated and proceeded to tell me that there was no order under my name but her coworker reminded her there was. She asked me what drink I wanted like she doesn’t work at a fast food restaurant and actually had to do her job. This is my third run in with her and I won’t be going back to this location. I’ve also been charged wrong in the past. This lady shouldn’t be working there she cant even work the POS system the right way. Awful service top to bottom. Do better.
I ordered a guacamole queso burrito order 8341 on 5/30/2025 @12:51pm Burrito was nasty with old chicken. I got it to go and I almost threw up eating it. Old shredded chicken not even the taco meat it usually comes with. Worst pollo loco and first time horrible food experience at this cerritos location.
I had a coupon for a 5 piece family meal. My order seemed to be ready too fast. I didn't even have to wait more than a minute. I have had severe diarrhea for two days. My wife had an upset stomach as well after eating a small amount. I tried to work this weekend.....( I work at a grocery store and 4th of July week is probably one of our two busiest times) I had had to go home sick which to say upset my boss and co workers. They have to work harder since I'm not there . Not fair to them.
I have been here a couple times with me and my wife always have some sort of attitude and also they don't follow directions when you ask him well done browned the chicken. Today some Mexican girl or Hispanic girl at the drive-thru I asked her that the legs were not well done but she came back with some old wings which I didn't see until we got home bad service and bad food 🤮
Not happy, from the pictures on the menu, my mom ordered one salad, I ordered the other next to it....double chicken salad(note the picture has it in the shell) second picture is what I ended up with and was told that was what I ordered....some shell less salad with corn???? Not in the picture. For shame on us for not checking the order before we left the window. For shame on them for naming other salads after the pictures on the drive thru menu!
Inicia sessió per deixar una ressenya
Inicia sessióElimina anuncis i gestiona el menú
Explora la teva zona
9 Fotos
Explora les fotos de El Pollo Loco
Informació sobre El Pollo Loco
Com arribar
5959 W Cerritos Ave, Cypress, CA 90630
Destacats
Serveis
Opcions de Menjador
Informació del Restaurant
Comoditats
El Barri
Ubicació
5959 W Cerritos Ave, Cypress, CA 90630
📍 Explorar el Barri
park in the United States of America
Jocs
🎮 Guanya Punts Mentre Explores!
Juga a Find Me i canvia punts per descomptes a El Pollo Loco i altres restaurants
Guanya Punts a El Pollo Loco!
Juga a Find Me i canvia recompenses aquí
Guanya punts extra i canvia'ls per recompenses de El Pollo Loco
🏆 Recompenses de El Pollo Loco
Descompte 10%
A El Pollo Loco
Aperitiu Gratis
A la teva propera visita
Taula VIP
Experiència premium
per canviar recompenses i guanyar punts
📋 Com funcionen les recompenses?
Juga a Find Me
Cada 100 punts de score = 1 punt de recompensa
Acumula Punts
Els workers obtenen 2x punts per partida
Canvia Recompenses
Descomptes, menjar gratis i experiències VIP
És teu? Reclama'l GRATIS!
Elimina anuncis i gestiona el menú