Subway

Was just informed I was only allowed THREE PIECES of olive. You heard me right, three little pieces of sliced olive not even equating to one whole olive. Oh and cheese HAS to go on first, so do the sauces. Except vinegar that HAS to go on last. There are ridiculous signs posted all over this establishment to 'inform' customers of the new rules.... Including the constant need for new hires. Not surprising, the staff look miserable delivering these rules. I was mad but also felt bad for them despite their rudeness. Whoever owns this establishment is a penny pinching tyrant and it shows. It still cost $10 for a six inch tuna sub. Why do I even come here? Oh wait, I won't anymore. Because despite the employees saying it's corporate policy, it's not. The other subway location by Walmart is lovely and will give you olives if asked, and without counting them, and the staff is always joking and friendly there. Side note, the cooler here that holds all the veggies is iced over so all the veggies are soggy and frozen. Do yourself a favor, Toms Deli is directly across the street. For $12 there you get a foot long specialty meat sub on house made bread, plus they are local and carry a lot of other locally made affordable food, drinks, alcohol and sides.

3 olives!! 3. That's all I was allowed on my 6 inch sandwich. Now tell me, how can the person in front of me get olives, pickles, lettuce, tomatoes, and practically every topping there is to where their sandwich won't even close, yet the only topping I get is olives and when I ask for a few more I get told "no, it's store policy because it cuts into our prodictivity". It makes absolutely no sense. Trash subway location. I'm not doubting the worker, but if it truly is policy that's absolutely ridiculous. I feel like that should've been discretion, olives is all you're getting? Yeah we can load it up, if you're getting 18 different toppings, yeah 3 is fair. 3 olives. Wow.

The service was unprofessional and rude. The customer is always right, especially when they are paying and eating what they ordered, not just settling for what you tell them you can do.

The Siamerican

Review edited: my original review was very detailed about a recent confrontation I had with the duty manager when ordering my sandwich. Bottom line, Yes, the staff should be better trained about how to deal with customers, and how to humbly accept paying customers' feedback, even if policies that have been set by upper management are beyond their control.but I guess the main issue is the business's increasingly rigid policies and rules and expectation for customers to study notices hard before even ordering their sandwich. For example, in my case, they wanted to charge me for two six inch sandwiches, if I I didn't want olives on half of my 12" sandwich, obviously, this would cost no extra effort or expense on the business to just put half of the product on my 12 inch because my son didn't like olives... When one goes out to pay someone else to make them a sandwich, t shouldn't be expected to study new rules like it's the bar exam and feel like a culprit for expecting the 'service' provider to do something so simple and that doesn't cost the business anything, and without getting nickeled and dimed. Such rigid policy coupled with a lack of standard service etiquette (read the many comments by others below) makes it not worth my time to continue to give business to businesses who operate like this. So rather than pick my battle with one employee who's probably just trying to make ends meet and doesn't have time or real authority to think about these kind of things I target my constructive review towards upper management of this branch -- that they should seriously reconsider how they view the customer if they want to remain relevant as a food service business operator in the tough economic times ahead , in which their customer base will be increasingly frugal...the key word bing service.

sushruth r

Worst subway ive ever had. Plus the attitude.

Kayla Homenyk

Place was very loud hard to hear. And they dont show you when they put meat on the sandwich. Also . They like to argue with you when they get your sandwich wrong. And are rude when you decide not to tip. I dont recommend this place.

Tina Carol Hayes

We were getting a sub for our train ride yesterday. The employee wasn't personable or welcoming. We were the only customers there. When we ordered, we mentioned mayo and brown spicy mustard . She said, 'we will get to that down there'. We wanted the condiments on the bread, not on top. She then starts rushing the order, again, we are the only customers there. She puts mayo and yellow mustard on the bread. We try to stop her and she said they didn't have that mustard. Then why not ASK if we still want mustard? Or if we want the honey mustard? We asked for chopped tomatoes(our subway does this) and she said 'we only have sliced', I guess a knife doesn't exist. We then asked for a plastic bag (our location only has this) and she said, 'we only have paper', Just give me a bag. Then the register didn't want to work, offline. She told us to just go. We offered to come back later in the day- we had to get to the train. We waited and she ended up getting it to work and we were able to pay. I know I said our subway does/has certain things. I guess we expected the same type of service and with a pleasant attitude when one works with the public. We felt like we were bothering her. I told her I hope her day gets better. We will not go back in the future.

Lance A

They closed like 20 minutes early, on my wife's birthday... Just wanted the footlong cookie, dude said no ... Promise that cookie wouldn't have interfered with their duties... Change the closing time if you close earlier... This was not that kind of situation... Doors locked early...

Trevor Dixon

It says they close at 10 but doors are locked and there’s just people smoking in their cars idk if the time on here is wrong or they’re just being bums idk

Nathania Horn

Came in for 1 sandwich that I ordered online. Thought there was only 1 sandwich maker. That's fine, I was waiting while he was also doing other orders. Then, 2 more workers appeared out the back. 1 just started stocking the chips while the other just went back to the back somewhere. The other 2 completely ignored that there were SEVERAL online orders to make, a couple doordashers waiting, and a couple customers in line waiting. Shame that the other 2 were too lazy to help their co-worker. Colin did an outstanding job making all the orders himself and being nice to the customers. It's sad that the shift manager Ronald didn't even help his team!! Not surprised the management at this subway STILL sucks! 🙄

Sean M

Worst Subway I have ever been to. Staff frequently looks haggard. Tried to get a refund for the completely different sandwiches than what I ordered and was told by the manager “Either we can remake your sandwiches or you can leave. That’s it.” This is the 4th time this location has completely messed up my order, and when I communicated that- instead of owning up to it, the manager said “Then why do you keep coming in here?” Good question. I won’t be patronizing this or any other Subway again.

T J

Walked in, Five people behind the counter. Two customers waiting, Waiting, Waiting, waiting, No one behind the counter even acknowledges the customers and I clearly all too busy to help us. Just walked out after about seven minutes. This place clearly doesn’t care about customers or making money.

Tony Kaplen

Bread was dry and found lint in my sandwich. The short old guy with glasses who looks like he is homeless, was extremely rude and disrespectful. I believe his name tag said Justin. Had an attitude while making my sandwich, and then proceeds to give me dirty looks while eating so i packed up and left. Will not be going back as long as he is there. Sorry you had a bad day. That does not give you the right to take it out on customers. Even chatted with some other customers about his rude demeanor. They said they also will not be coming back

fallon perez

I am not one to write reviews but we had an exceptionally bad experience We ordered ahead on the app 3 foot longs and 1 6” sub. Luckily we checked our bag before leaving because they had forgot to give us our 6” sub. When told about the mistake the promptly made it for us. So be sure to check your orders before leaving. When we went to eat our sandwiches each one was made in correctly. The Italian sub was supposed to have extra mayo, extra vinegar and oil and banana peppers other. They had forgot the banana peppers, there wasn’t any mayo or oil and vinegar. Unfortunately we did not have any of those items on hand because we are from out of town. So we ended up not eating that sandwich at all. We also ordered an oven roasted chicken with 2x pepper jack extra mayo and extra Baja sauce. This sandwich did not have any cheese nor did it have any Baja sauce Our third footlong did come out correct. However I think it should also be noted that all of our bread was hard and stale and so was the footlong pretzel we ordered. Morale of the story, find somewhere else to spend your money.

John Cooper

I have eaten over 100 subs from Subway. This one, a Spicy Italian, but it was horribly over salted, not edible. I I did not discover this until I got home so I fed it to the dog. She liked it. As I was ordering TWO previous customer asked for a "remake" because of too much salt. I should have skipped the salt/pepper but I always order the same thing. This was unfortunate, not worth my time to drive back. Sad.

Kimberly Libick

I decided to try the steak & cheese that looks so yummy in commercials. I couldn't stop laughing in the line because of how little meat was in it, compared to the commercial & pictures. I basically had a lettuce sandwich. The staff was very friendly, though. The place was clean.