Place was very clean. Employees were clean, courteous, and very polite.

The Wisconsin 6-cheese pizza with extra cheese....thank me later!

Quick service, great food friendly employees!

Me and my wife order from here consistently and always get excellent and fast service! Ivan specifically has helped us a few times and is always on the ball!

This Domino's location is nice I always order from here and the food and customer service is always on point.

Ivan is an amazing guy and kept me sane while my girlfriend and I attended college with the 5 star chef pizzas that he created for us

Haven't had Domino's in over 30 years since they moved out of Fairport. Glad they are back. Staff was great, food on time and good tasting.

Every time we enjoy a pizza party it always has a thin crust at Dominos. Awesome staff very courteous.

Always fast and polite

Dominoes is a great place to eat pizza! It’s always warm fresh and they are always on time! Keep up the good work :)!

Great respect to the men and women slaving over a hot high paced workplace if only I was wealthy id give them all a substantial thank you for being a prime example of a fantastic pizza place thank you every single one of you

This is my local Domino's I get pizza here once a week the crew here is very good and the pizza is hot and fresh every time

Great service and pizza!

I order from this location fairly regularly, and they've never let me down. The order is always right and fast.

Always happy with my food here. The crew is pretty friendly and helpful too

My friend and I had a wonderful pizza the other night. It was yummy with my champagne! Thank you

Best pizza ever!! Thank you guys for your hard work.

Super friendly staff; amazing pizza. And the twist were perfect.

Pizza was ready on time and tasted great! So glad I found this location since I work until midnight and they're still open, not to mention I can order from the app. Makes it super convenient for those nights I'm craving a delicious hot pizza I can grab on the way home at 12:30 AM. Their pizza is very competitive (price and tasted) to local pizza shops that close much earlier in my area.

They always discount my pizza AND they have the best attitude towards their customers! They treat me like a king! 😊

Polite and friendly staff, very efficient, pizzas are always ready on time.

Went for a pickup, good was hot ready to go!

We love that we can affordably order custom pizzas for everyone. Kudos to Samantha who keeps our peculiar orders (one no cheese pizza, cheese on all the others) straight whenever she is working!

Every employee is very friendly and professional. I highly recommend this Domino's. They made sure my pizza was fresh, and ready right when I asked for it. I ordered online and picked it up as a carryout order.

Great food, friendly waitress, decently priced.

Ordered pizza, wings and brownies for pick up on Sunday at noon. Ready by 12:15. Was busy. Employee was there alone and doing a great job! Pizza he made was perfect. GO BILLS!

Very affordable. Great customer service even delivery service is Great! Met the manager and let him know that I enjoyed my last purchase and he was very pleasant and appreciative. This Domino's is under Rated... I will continue to Support

My order is always right. They truly pay attention to the details of my 3 pizza order every Sunday without fail. Pick up is always a pleasant experience. Friendly faces 👍🏼👍🏼 ⭐️⭐️⭐️⭐️⭐️

The absolute best pizza, as well as the Mac and cheese!!! Use Uber, and the delivery is always hot and delicious. Best pizza in Penfield!

Haven't had the pleasure of getting Domino's Pizza in a while, got a coupon that had to be done online so I went for it. It was delicious 😋 brought back great memories! Domino's is #1 in my book again!

This was my second visit, I ordered Spinach feta personal pizza, the young college girl at tore is Super, the Pizza was Salty, other than that, it was warm crunchy outside, soft lava of feta inside. Yum.

Honestly first time i had them. Came way faster than i expected. Order was correct and Kyle was super nice! Thank you guys. Food was great!! Cheesy bread was super good !

You have been our go to pizza place for over 2 years. Your pizza is consistent, your delivery people are awesome! My daughter loves your gluten free pizza above all others (spices on the crust). We don’t personally love your bone wings so we get the boneless and chicken options. Kinda loving the “free” surprises we are getting too!

I've never really had a bad experience with them other than my parmesan balls being overcooked a few times. It was disappointing, but not something I would consider a big deal. Other than that, their food is great and almost always made consistently and I have received excellent customer service from the delivery drivers! Great food! I order from them at least once a week if not more :) Keep up the great work Domino's team!

Make sure you order directly from the store and not the call center. The in-store customer service was great and the pizza was delicious!

Very great experience very great pizza I also had wings and their loaded Philly cheese steak tater tots

I order from here all the time. Always friendly, always prepared excellent and when they don't, they rectify it. Customers are getting harder to handle, but these guys still deliver customer service. Thank you so much! Stay safe

We are fortunate to have many fantastic pizza shops around Rochester. Sometimes you just want chain pizza, in this case Dominoes. This location is always on time, clean, friendly staff, and accurate orders. The pizza is always Dominoes good. The team at this location is what shines!

I've never had a problem with this location and the food is always good. I ordered a couple nights ago and there were two employees behind the counter doing all the work. One of them was handling my pizza coming out of the oven and it tipped. She attempted to save it and burnt herself in the process. She went out of her way to apologize that I had to wait for a new one. I felt so bad that she burned herself trying to save my pizza. They through in a free dessert cause of it. Both of them were awesome in every way and deserve raises!

The pizza we got was damn good! We got a large with bacon and a medium cheese pizza and we all loved the flavor of it. Very pleased!

I really like the staff at this location. Everyone says hi, makes sure you’ve got what you need, and gets you in and out quickly. They built a great team at this location. Pizza is always consistent. Dominos isn’t my favorite but my kids love it and I’m outnumbered.

Historically I’ve never been a domino’s fan, the food was consistently marginal at best. They’ve gotten their act together. This location is great. Service is friendly and fast and they get your order right. Highly recommend their app, their food and this location. In western ny, it’s tough for a national chain to compete with all the local pizzerias, but dominoes is doing it well. Competition is good!

Every time I go in there to order food, they’re nice kind and my food is always hot fresh and ready. This is the best Domino’s in Rochester, New York.

Fast, delicious, and they often have great deals. Some day we may even try something other than the pizza and salad. I don't recall seeing any seating at this location.

Nikki C

The pizza we got was damn good! We got a large with bacon and a medium cheese pizza and we all loved the flavor of it. Very pleased!

Dustin Newman

Make sure you order directly from the store and not the call center. The in-store customer service was great and the pizza was delicious!

Michael Shon

Fast, delicious, and they often have great deals. Some day we may even try something other than the pizza and salad. I don't recall seeing any seating at this location.

Jason Swarts

Very great experience very great pizza I also had wings and their loaded Philly cheese steak tater tots

fair281

Historically I’ve never been a domino’s fan, the food was consistently marginal at best. They’ve gotten their act together. This location is great. Service is friendly and fast and they get your order right. Highly recommend their app, their food and this location. In western ny, it’s tough for a national chain to compete with all the local pizzerias, but dominoes is doing it well. Competition is good!

hohomonkey1

Polite and friendly staff, very efficient, pizzas are always ready on time.

Louis Brugnoni

They always discount my pizza AND they have the best attitude towards their customers! They treat me like a king! 😊

William J Swan

I order from here all the time. Always friendly, always prepared excellent and when they don't, they rectify it. Customers are getting harder to handle, but these guys still deliver customer service. Thank you so much! Stay safe

Renata L

Honestly first time i had them. Came way faster than i expected. Order was correct and Kyle was super nice! Thank you guys. Food was great!! Cheesy bread was super good !

John Morris

We are fortunate to have many fantastic pizza shops around Rochester. Sometimes you just want chain pizza, in this case Dominoes. This location is always on time, clean, friendly staff, and accurate orders. The pizza is always Dominoes good. The team at this location is what shines!

Nicholas Smith

I really like the staff at this location. Everyone says hi, makes sure you’ve got what you need, and gets you in and out quickly. They built a great team at this location. Pizza is always consistent. Dominos isn’t my favorite but my kids love it and I’m outnumbered.

Josh B.

I've never had a problem with this location and the food is always good. I ordered a couple nights ago and there were two employees behind the counter doing all the work. One of them was handling my pizza coming out of the oven and it tipped. She attempted to save it and burnt herself in the process. She went out of her way to apologize that I had to wait for a new one. I felt so bad that she burned herself trying to save my pizza. They through in a free dessert cause of it. Both of them were awesome in every way and deserve raises!

mary petti

You have been our go to pizza place for over 2 years. Your pizza is consistent, your delivery people are awesome! My daughter loves your gluten free pizza above all others (spices on the crust). We don’t personally love your bone wings so we get the boneless and chicken options. Kinda loving the “free” surprises we are getting too!

Dex Ellis

I've never really had a bad experience with them other than my parmesan balls being overcooked a few times. It was disappointing, but not something I would consider a big deal. Other than that, their food is great and almost always made consistently and I have received excellent customer service from the delivery drivers! Great food! I order from them at least once a week if not more :) Keep up the great work Domino's team!

It's pizza. The Lava cake is always good and you can't beat the cheesy bread either.

It's fast and friendly. I like there macaroni with different sauces

should’ve gave me two icings, does not compensate for the amount of cinnamon twists

Got 2 large cheese pepperoni and saucage.

Pizza was very good. Employees friendly

The staff was confused when we came in to pick up our online order. The order ended up not being ready on time. The pizza was good though.

Pizza was just okay. Haven't had Domino's in years, used to like it, but it was just fair. Customer service was good.

They had greats deals, the food was delicious and hot even though I was late for pick up. The staff was attentive and polite, I would definitely recommend.

Very impressed! Service and food truly made my night. Thank you! Dominos has definetly made a come back!

Food is amazing. The workers there work their hardest. Inside is all cramped up though even then, really nice place! 4 stars.

It was okay. There's a lot of local pizza shop s nearby that are very good

Good pizza. Just frustrating finding the deals.....

I placed an online order and what I received was good, however part of the order was missing. They were going to send someone out with the missing items but they never did.

It's ok pizza, certainly nothing fantastic. The main issue I have with them is that if you order for delivery using their coupons, you get charged a higher price for the pizzas and then you get charged a $5 fee on top of that, so basically you pay twice for delivery. I can't think of any other pizza place near me that even charges for delivery so I won't recommend this as a delivery service. In addition, when you order online the website often states the pizza's are being made immediately on order, but then the next update that they're coming out of the oven and being checked doesn't come for 25-30 minutes which indicates the order didn't go into the oven until 15-20 minutes after it was placed. Nothing like starting out by lying to the customer instead of giving them a realistic timeline. My wife always orders the chicken alfredo and she's noticed that the portion size on it is about half of what it was two years ago. Overall, it's not a business that's going to remain much longer at this rate.

Good place to go for a quick pizza for dinner or any other time of the day. I love their deep dish pizza but sometimes it's hit or miss. Sometimes it can be doughy in the middle. Seems like they throw most of the toppings in the middle of the pizza instead of it being consistently spread across the pizza. The reason I give three stars instead of four is because there's been three different times where I've done the car side delivery and the time has gone over the 2 minutes once by 15 minutes and they stopped the clock right at a minute and 47 seconds. Not sure if corporate knows that this goes on but it seems like it's happened quite a bit through the Domino's chains since they started offering this. Doesn't seem like there's a way to contact the main office.

Love domino’s jalapeños on the pizza. They are not timid. I normally get a half and half jalapeno and onions and have them one on top of the other with the jalapeno heat balancing out the sweetness of the onions. I do miss the Brooklyn style. The ny style is more doughy. And in this case wasn’t even cut properly.

Sanjiv Talwar

Love domino’s jalapeños on the pizza. They are not timid. I normally get a half and half jalapeno and onions and have them one on top of the other with the jalapeno heat balancing out the sweetness of the onions. I do miss the Brooklyn style. The ny style is more doughy. And in this case wasn’t even cut properly.

Scott Rogers

Good place to go for a quick pizza for dinner or any other time of the day. I love their deep dish pizza but sometimes it's hit or miss. Sometimes it can be doughy in the middle. Seems like they throw most of the toppings in the middle of the pizza instead of it being consistently spread across the pizza. The reason I give three stars instead of four is because there's been three different times where I've done the car side delivery and the time has gone over the 2 minutes once by 15 minutes and they stopped the clock right at a minute and 47 seconds. Not sure if corporate knows that this goes on but it seems like it's happened quite a bit through the Domino's chains since they started offering this. Doesn't seem like there's a way to contact the main office.

nobody special

It's ok pizza, certainly nothing fantastic. The main issue I have with them is that if you order for delivery using their coupons, you get charged a higher price for the pizzas and then you get charged a $5 fee on top of that, so basically you pay twice for delivery. I can't think of any other pizza place near me that even charges for delivery so I won't recommend this as a delivery service. In addition, when you order online the website often states the pizza's are being made immediately on order, but then the next update that they're coming out of the oven and being checked doesn't come for 25-30 minutes which indicates the order didn't go into the oven until 15-20 minutes after it was placed. Nothing like starting out by lying to the customer instead of giving them a realistic timeline. My wife always orders the chicken alfredo and she's noticed that the portion size on it is about half of what it was two years ago. Overall, it's not a business that's going to remain much longer at this rate.

Had sub was dry not much flavor. Not impressed

I was the only person in the store at the time, they didnt give me the salad. I had to ask for it, never got sauces or a dressing for the salad. Might just be the location but I'll never go to this domino's again.

Very poor customer service. Got wrong pizza and wings. Never had problems like this from this site would of called back but it was the first preseason for Buffalo

This is my steak sub from Domino's how ridiculous

I haven't had Domino's in 20 years. I decided to try it again. Mistake. Their large looked like a medium, but it didn't matter as it was not good. The dough was soft but funky tasting, the pepperoni was ultra thin and what's with that sauce? Btw, if I order extra cheese that first bite string should be three feet long!

It's pizza, but not particularly good pizza. You have limited crust choices of pan, regular and thin. I like thick crust pizza not cooked in an oil bath, so pan is out meaning they have nothing close to what I like. I also don't like that they double charge on delivery by charging a fee in addition to charging more for the pizzas when you select delivery. Portion sizes have also gone down on their side items like pasta. The only redeeming feature is that with the right coupons, you can get cheap pizzas, but you get what you pay for. I would rather pay double and get the pizza I want instead of cheaping out and settling for one that isn't what I prefer.

The pizza, cheese bread, and wings were all mediocre. We got two out of the five or six sauce cups we ordered and no marinara. Does anyone want cheese bread without marinara? Nope. Also, one of the sauce cups we did get had been opened. It had been opened. An open, possibly used cup of ranch dressing made it into our order and God only knows what it touched. Don't do this to us, Domino's. Not after what came before you.

We ordered a veggie stuffed crust pizza and 16 wings got to say pizza was horrible and the wings where tiny and the breading was so bad . I haven’t had dominos in A long time and decided to get it today and wished I ordered some where else sorry for the bad review but it the truth

Food is okay, charges extra for pepperoni

Timothy Gresens

We ordered a veggie stuffed crust pizza and 16 wings got to say pizza was horrible and the wings where tiny and the breading was so bad . I haven’t had dominos in A long time and decided to get it today and wished I ordered some where else sorry for the bad review but it the truth

Ordered well done…& pizza delivered extremely doughy…disgusting!!

First time ordering from Dominos. Probably the worst pizza I've eaten

I order a chicken sandwich an the put 2 small pieces of chicken called the manager an she said she couldn’t do nothing about.

Update your hours on your GMB, really frustrating when I see you're open online, however your app says you're closed.

Worst customer service rob people for creating cheese then don’t give it to them

Your the number one when I pull up delivery near me and of course Domino's is first I call and you send me to some random person probably in a call center half way around the world who has to ask me my zip code my address and my full name before she can tell me you don't deliver to this address you guys have gone past the AI doing orders and made it even worse. Your SEO's need to fix your Google ads because your gonna loose customers like this.

driver left two pizzas on the whole other side of the apartment complex on top of community mailboxes vs calling me from the app to find my building. i didn’t ask for contactless delivery. i wanted my pizza HANDED to me so i could HAND you a $20 tip.

If I could give zero I would spend 15 minutes struggling with their website trying to order then I hit place order finally and flashes technical difficulties so I called the store to find out if the order went through and they're like nah nothing we can do about it so I have no idea if it even ordered or not ridiculous will never do that again

Worst papa John's pizza I've ever had. Usually papa John's is okay. But this one was terrible quality

The pizza delivery driver went to the wrong address. I got a call saying he was at my house but he was not. I then received a call from the manager Sam who told me I was wasting her time. When she found out her driver went to the wrong address all she said was "okay he found it " and just hung up. In all my years of ordering pizza I have never had a more disrespectful and incompetent manager talk to me the way she did. If that's the way Dominos runs their business I truly hope they go out of business or at least drop the dead weight. If I could give this place no stars, I would.

One of the slowest domino's I've ever interacted with. Ordered a few times now and it takes over an hour for them to even get the order in the oven. The pizza comes out fine, but when it takes over two hours before a dominoes order to show up at your door, order from somewhere else.

Ordered pizza some cheesy bread and some boneless wings went and picked it up at the store. Came home only to find a absolutely disgusting 10 inch long black hair baked into the cheese of my pizza. This isn't the first time I have found a hair in my food from this place. I find this absolutely disgusting and unprofessional that these people are not wearing hair nets as they prepare their food. Called them up and demanded my money back and a free pizza hopefully there's no spit or hair in my free pizza. I posted a photo so everybody can see the hair. I won't be ordering from here again

Subpar at best. We ordered a Brooklyn style pizza and paid for extra cheese and pepperoni but there was nothing extra about it, it was actually skimpy on toppings. It looked like the pizza you buy in the frozen section at the grocery store and the crust tasted like it too. We are pretty sure it was made with the dough you buy in the Crescent tube, the generic pizza crust type you crack open....hugely disappointing. It would've been "passable" as a $5 special but for $25, it's just not acceptable. The customer service was also subpar; loud music, banging pans and the order went to a call center outside of the country, not the store...too many other options in the area to waste time and $$ here.

ordered my normal order, just a regular pepperoni pizza, youd think which would be impossible to mess up. Got the pizza home to find it had zero cheese on it, and was undercooked. Showed back up with pizza and was refused a remake. When I asked for a refund after that, I was refused and cursed out by employees. I'd rather throw my money down the toilet then do business with people with that little respect, and honor in doing their job the right way. Go to any pizza place but here, cams in penfield has a great slice!

We called to order last night 5 minutes to close.. we didn’t realize that the hours changed. The man on the phone was nice and didn’t tell us they closed in a couple minutes, spend his time taking our order, and then put us on “hold” and when he did that there was an automated message that came up saying “we’re sorry, we are closed. Goodbye” and then it hung up! I tried calling to speak to the manager.. Ashley was her name and she said in the RUDEST tone “i wasn’t here so how am i supposed to know who you spoke to?”. Save your time and go somewhere else!

One of the worst Domino's locations i've ever been to. I last ordered a pepperoni pizza for my son, when i got it home, it was obviously a plain stale pizza with pepperonis just thrown on top, cause they simply just fell off of the tops of the slices.

Ordered a chicken bacon ranch sandwich and wings. Which I didn't even get through half of either one because I almost immediately starting feeling sick! And guess what? Now 48 hours and counting of food poisoning! Has anyone ordered anything containing chicken recently and is going through the same? This is just awful!

Horrible experience, will never waste time ordering from a Domino's again. Placed an order last Monday using the app, as I had several times before. On the app it stated it was being made and then in the oven, expected delivery time 20-30 minutes. An hour later, still no pizza. Tried calling the store at 12:40 am, which the phone system says was open until 1 am, no answer. Tried calling back again, no answer. I open the app, it states my order was cancelled by the store. No call. No e-mail. And at this point, after working a 15 hour day, had zero options for ordering something for dinner. I contacted Domino's customer service, was informed it was locally owned and someone would reach out. It has now been a week and zero contact from anyone. Which shows how little this company cares about its customers. I will find other places to do business with that care about their customers.

Literally wish i could give 0 stars, i’ve ordered here so so many times 15 plus minutes before close and NEVER had a issue, all of a sudden tonight i ordered 17 minutes before close they cancel my order for pickup….. you are open til midnight not 11:43 …

Ordered loaded Buffalo Chicken and there was so little Buffalo that I didn’t taste it at all. Also, very dry. So, I called and had it remade and redelivered. Please tell me why it was the exact same thing. No desire to make it right. Also ordered a pizza. Both were cold and lacking life. Usually the delivery person brings the food in a bag to keep it warm to the door. Delivery guy handed me the boxes of food. No wonder it was cold. Never ordering from here again. And it was my first time!

Can't take a $100 bill for a $50 order is absolutely stupid. Anywhere else would be happy to take a $100 bill. All the money I've spent at this place crazy you can't just make a deal. Pathetic

Alyssa Sweet

Literally wish i could give 0 stars, i’ve ordered here so so many times 15 plus minutes before close and NEVER had a issue, all of a sudden tonight i ordered 17 minutes before close they cancel my order for pickup….. you are open til midnight not 11:43 …

Austin Dasson

Can't take a $100 bill for a $50 order is absolutely stupid. Anywhere else would be happy to take a $100 bill. All the money I've spent at this place crazy you can't just make a deal. Pathetic