The Habit Burger Grill
Burger · Fontana
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The Habit Burger Grill in Fontana receives mixed reviews. Many customers praise the fresh food, quick service, and friendly staff, especially mentioning manager Jacky. However, some report issues with food quality, cleanliness, and slow drive-thru service.
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Tip: If ordering the chicken teriyaki sandwich, try it with grilled onions. Some reviewers have experienced long wait times in the drive-thru.
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Opinions de The Habit Burger Grill Fontana
When I walked the atmosphere was great. The staff were really nice to me and attended me pretty quickly. The burger I got there had to have been one of the best ones I’ve had in a while. Highly Recommend this spot
Food : delish. Ordered online n it was ready right when they said it would be. Service: quick n easy Atmosphere: clean 😃 I ordered the family meal. 4 burgers n fries with the Chicken nuggets. 4 shakes n 2 ice creams. A little under 80 bucks.
Jacky the manager was so amazing! My co-worker and I stopped in there after a long day of working outside in the heat. Jacky greeted us upon arrival and was super helpful when I ordered my meal. She was even transparent with anything that may have an up charge. My co-worker didn’t order but she offered him a cup of water and reminded us to stay hydrated in the sun! Jacky was a bright light and happy energy and I was thoroughly impressed! I have not met such a wonderful food service employee/manager in recent memory which is why I felt compelled to leave this review! ⭐️⭐️⭐️⭐️⭐️ My food was delicious per usual! The restaurant was clean and organized and the bathrooms were spotless! Great experience! Thank you Jacky at The Habit in Sierra Ave and San Bernardino Ave in Fontana!
When I walked the atmosphere was great. The staff were really nice to me and attended me pretty quickly. The burger I got there had to have been one of the best ones I’ve had in a while. Highly Recommend this spot
Food : delish. Ordered online n it was ready right when they said it would be. Service: quick n easy Atmosphere: clean 😃 I ordered the family meal. 4 burgers n fries with the Chicken nuggets. 4 shakes n 2 ice creams. A little under 80 bucks.
Jacky the manager was so amazing! My co-worker and I stopped in there after a long day of working outside in the heat. Jacky greeted us upon arrival and was super helpful when I ordered my meal. She was even transparent with anything that may have an up charge. My co-worker didn’t order but she offered him a cup of water and reminded us to stay hydrated in the sun! Jacky was a bright light and happy energy and I was thoroughly impressed! I have not met such a wonderful food service employee/manager in recent memory which is why I felt compelled to leave this review! ⭐️⭐️⭐️⭐️⭐️ My food was delicious per usual! The restaurant was clean and organized and the bathrooms were spotless! Great experience! Thank you Jacky at The Habit in Sierra Ave and San Bernardino Ave in Fontana!
The double cheeseburger char was delicious and sweet potato fries 😋🍟
This is one of the best habits around. I go here on my lunch break once a week and they are quick! The food is very fresh… and there is usually no wait at all. The ladies working are always nice and polite. I highly recommend 10/10. Try the chicken teriyaki sandwich with grilled I onions. You won’t be disappointed!
amazing I went once with my friend and we ordered 2 kid meals and a employee there payed for us and told us we did a great job going there by ourselves. The food was awesome and the drinks were nice and fresh. And the Atmosphere was also great 👏. The habit Is doing their job. They are amazing.
Wonderful Hamburg and sides,especially for the green bean fries
Although the server was alone on her shift she let us know if was going to take a. While til she was able to take our order due to not having help and she managed to help us in under the time she stated she was going to take she was very sweet and kind shout out to you server on 6/8 at 4:45
This is one of the best habits around. I go here on my lunch break once a week and they are quick! The food is very fresh… and there is usually no wait at all. The ladies working are always nice and polite. I highly recommend 10/10. Try the chicken teriyaki sandwich with grilled I onions. You won’t be disappointed!
amazing I went once with my friend and we ordered 2 kid meals and a employee there payed for us and told us we did a great job going there by ourselves. The food was awesome and the drinks were nice and fresh. And the Atmosphere was also great 👏. The habit Is doing their job. They are amazing.
Newer location that just opened. Stopped by. No wait. Cashier immediately ready to take order. I asked for a minute while I decided. Looking at the menu they had a seasonal burger called the ‘Santa Barbara’. So I went with that one. It did take awhile for the burger to come out but it was fresh. The atmosphere. There are like three dining areas so it doesn’t feel like a huge cafeteria. Very nice and clean.
Food was ok till I found a piece of plastic in my salad 🥗
Newer location that just opened. Stopped by. No wait. Cashier immediately ready to take order. I asked for a minute while I decided. Looking at the menu they had a seasonal burger called the ‘Santa Barbara’. So I went with that one. It did take awhile for the burger to come out but it was fresh. The atmosphere. There are like three dining areas so it doesn’t feel like a huge cafeteria. Very nice and clean.
Food was ok till I found a piece of plastic in my salad 🥗
Good food. I wish the food preparation was done with gloves on.
Good food. I wish the food preparation was done with gloves on.
I loved the habit until I didn’t! If I’m getting charged $20 a meal I expect better quality. My chicken was paper thin and avocado was brown and gross
Burgers were great kids meal was great! Chicken sandwich had absolutely no flavor coleslaw was flavorless! And when I got my half green beans and half sweet potato fries total disappointment!! That’s all I ordered for myself and didn’t even eat it! Ordered in drive thru for fast service ended up waiting about 15 minutes. I’ll stick to the chino hills location!!
I loved the habit until I didn’t! If I’m getting charged $20 a meal I expect better quality. My chicken was paper thin and avocado was brown and gross
Burgers were great kids meal was great! Chicken sandwich had absolutely no flavor coleslaw was flavorless! And when I got my half green beans and half sweet potato fries total disappointment!! That’s all I ordered for myself and didn’t even eat it! Ordered in drive thru for fast service ended up waiting about 15 minutes. I’ll stick to the chino hills location!!
After a long day in the hospital the day after Christmas all we wanted was a good Habit meal. Used to other Habits greeting you when you walk in and setting a good atmosphere, then you get to this location and nothing. Employees acting like they are doing you a favor because I have a special order because of allergies and do not want to use the touch screen. It was 715 when we got there and the girl is just mean faced helping, checking her phone while finally attending us. It was not busy (I can see why) and we were the only people sitting in inside on a rainy day. For what is paid for food all you want is the service and atmosphere that the Habit usually provides.
After a long day in the hospital the day after Christmas all we wanted was a good Habit meal. Used to other Habits greeting you when you walk in and setting a good atmosphere, then you get to this location and nothing. Employees acting like they are doing you a favor because I have a special order because of allergies and do not want to use the touch screen. It was 715 when we got there and the girl is just mean faced helping, checking her phone while finally attending us. It was not busy (I can see why) and we were the only people sitting in inside on a rainy day. For what is paid for food all you want is the service and atmosphere that the Habit usually provides.
Teriyaki burger is a scam, they don't put pineapple around the meat, just a small piece, it didn't have teriyaki sauce and what they did was give me extra sauce. The place is dirty. I do not recommend it
So I'm the only one on Drive thru.. finally after a few minutes someone takes my order.. real simple a Santa fe Char burguer.. I want a shake but there are no shakes.. no problem . ( only reason I didn't go to in n out is because I wanted avocado in my sandwich)... pull up to the window to wait a total of 20 minutes from entering to leaving.... I finally get home to enjoy my Santa Barbara sandwich... no freaking avocado!!!! I threw most of it away
Teriyaki burger is a scam, they don't put pineapple around the meat, just a small piece, it didn't have teriyaki sauce and what they did was give me extra sauce. The place is dirty. I do not recommend it
Went on 2/13/26 and was served raw chicken in my sandwich.
$20 for a fast food chicken sandwich, fries and drink. Outrageously expensive. Food does not justify the pricing. Also, I’m sure the 25% pay raise doesn’t mean customers get a 25% increase in service or quality of service. Better off going to a small sit down restaurant (like Leo’s)where price increases are minimal at best and you’ll spend 20% less with actual service.
I would 100% not recommend this location in Fontana. The drive thru had 3 cars only and it took 10 minutes to serve each one so I was waiting for a good 30 minutes. Second, I get to the window and they refused to accept my $100 bill. It was CASH CASH and they claimed it’s “old.” Then I leave and get home and I ASKED FOR damn utensils and sauce and both were missing. What a horrible experience! They make people lose their appetite due to frustration.
Went through the driveway. Lady that took our order hated her job had no manners. Go home take a bite of my hamburger its raw nothing worse than an undercooked hamburger definitely a waste of my money hopefully I dont get sick.
Dirty tables . Food was bad , I go to different locations and the food is way different. One family member got upset stomach , chicken was overcooked or something- like a chewing gum. Salad caused upset stomach . Tomatoes were old. Horrible
Horrible service kt took them 30 min to take my order and 30 minutes to receive it!!!!! 0 out of 10!!!!! HORRIBLE HORRIBLE!!!!!! Also not to mention they people working there dont even come out and tell you to wait or nothing!!!! I dont know why they have people workimg in there of they dont loke their job!!!!!!!!!!!
Went in to order a Sunday for my son. When I got to the counter I ordered the Sunday the girl said hold on and left the counter and came back and told me the Sunday machine was working and she took my order. We waited for 15 minutes she came back and told me the machine wasn't working what else did I want. Told her I didn't want anything else I would just like my money back. I told her I will come back another time. She told me she could not give me a refund I had to order something else I would not give me my money back. I literally stood there arguing with her for over 30 minutes over a $5 order. Finally I told her I was calling the police. She got on the phone with another manager the other manager on the phone said to offer me a gift card which I also declined and said I paid with cash I want my cash returned. At this point I did not plan on returning to this store. Finally the girl went in the register took the $5 out slapped it on the corner and pushed it at me with a disgusting attitude. I called on another day left a complaint they told me a manager would contact me no one has contacted me yet.
Went in to order a Sunday for my son. When I got to the counter I ordered the Sunday the girl said hold on and left the counter and came back and told me the Sunday machine was working and she took my order. We waited for 15 minutes she came back and told me the machine wasn't working what else did I want. Told her I didn't want anything else I would just like my money back. I told her I will come back another time. She told me she could not give me a refund I had to order something else I would not give me my money back. I literally stood there arguing with her for over 30 minutes over a $5 order. Finally I told her I was calling the police. She got on the phone with another manager the other manager on the phone said to offer me a gift card which I also declined and said I paid with cash I want my cash returned. At this point I did not plan on returning to this store. Finally the girl went in the register took the $5 out slapped it on the corner and pushed it at me with a disgusting attitude. I called on another day left a complaint they told me a manager would contact me no one has contacted me yet.
Dirty tables . Food was bad , I go to different locations and the food is way different. One family member got upset stomach , chicken was overcooked or something- like a chewing gum. Salad caused upset stomach . Tomatoes were old. Horrible
$20 for a fast food chicken sandwich, fries and drink. Outrageously expensive. Food does not justify the pricing. Also, I’m sure the 25% pay raise doesn’t mean customers get a 25% increase in service or quality of service. Better off going to a small sit down restaurant (like Leo’s)where price increases are minimal at best and you’ll spend 20% less with actual service.
I would 100% not recommend this location in Fontana. The drive thru had 3 cars only and it took 10 minutes to serve each one so I was waiting for a good 30 minutes. Second, I get to the window and they refused to accept my $100 bill. It was CASH CASH and they claimed it’s “old.” Then I leave and get home and I ASKED FOR damn utensils and sauce and both were missing. What a horrible experience! They make people lose their appetite due to frustration.
Customer service is really bad . It all stems from Felipe the store manager. Employees can't get orders correct. No accountability. Felipe shouldn't be in charge of the fry section much less the store. Save the pain and go to in and out. Prices are better and u know you'll get what u ordered and the store will guarantee that. Habit not so much.
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9750 Sierra Ave., Fontana, CA 92335
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9750 Sierra Ave., Fontana, CA 92335
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park in San Bernardino County, California, United States of America
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