Starbucks

I just went there for green tea. I went through the drive-thru. It didn't take long. The person that waited on me was very nice..

Service is a little slow. Coffee is good, but way overpriced.

Polo Bear

This Starbucks was a few feet down by Moe Mexican Grill. This is a breath of fresh air. The drive thru is very long, like a capital U. And there is so much more space for customers to park and walk in. So, they have ample parking! There's an outside patio for dining or sipping coffee , Tea, or latte's. I guess smokers would find a paradise at this location. The food and drinks are standard at all Starbucks so don't expect a new location to outshine any other Starbucks. I have a thing with customer service. I handed the cashier my money to add to my gold card. I held my hand out to receive my change but she laid it on the counter. I asked for a receipt and she was actually trying to put the receipt in my hand. I know people have superstitions about putting money in people's hands. The superstition is, if they put money in your hand, you're taking money from them so money will be taken away from them for some period of time. But you can look it up! The ambiance was relaxing , nice furniture and of course it was immaculate. I got the grande pumpkin spice latte, taste like coffee with pumpkin spice syrup. I'll go back to my chai latte. This location is excellent on entrance and exits. There's two ways to enter and exit. So It's convenient to stop in.

Fredy Noesi

I'm at the counter ready to order, just waiting, guy behind the counter wants to take my order from like the other side of the counter while he's on an ipad and not even looking at me, then the other guy taking the orders (basically hiding) is behind the cake pop glass (which I can't even see) and says what do you want to order, at this point I dont know whos taking my order or asking, confused. And with an a bad attitude. Finally the guy hiding behind the counter pops up and say 's what do you want to order again. I get they are pretty busy and rushing. But there wasn't even a line behind me, and got my 1 of my 2 drinks wrong. 1st World problems I guess.

Nicole algarin

I’ve usually had a good experience at this location, but tonight was a bit disappointing. I stopped by around 8:30 PM to grab a quick drink after a long day. When I walked in, there was no line, but both Kris and another employee were engaged in a conversation. While they were restocking, for what I am guessing, tomorrows day, they didn’t acknowledge me or even offer a simple "hello" or let me know they’d be with me shortly. I stood there for a while, feeling completely ignored. I had to be the one to initiate with a "hi," and the response was pretty minimal. When Kris finally asked what I wanted to order, I had trouble scanning my rewards through the app. Despite struggling with it, Kris didn’t offer any help. I had to ask for assistance before receiving any support. It felt like I was putting in more effort as a customer than I should have had to.

ILIKETOPREPINNY 23

Listen, I went there the other day, and they had this young man with eye shadow on, and had some sort of black ink coming off his eyebrows that looked like horns. He was acting bizarre and standoffish. Didn't take my name for the drink, but everyone else's drink had their name. Very odd, probably won't be going back. And lastly, the coffee drink I ordered was terrible. And he didn't make it.

Ever since this starbucks has opened up i been getting coffee from here and every single time i have gotten it, it wasn’t good. Today i got two drinks a brown sugar shaken espresso and they forgot to add my oat milk in the drink. The other drink i got was a mocha frap and the frap isn’t even brown it’s white….. I don’t know what the workers are doing but they need to fix whatever it is they are doing. I am not paying 6 or 7 dollars for a drink to be bad.

Rupak Nicholas

Without a doubt worse Starbucks you can ever have!! The breakfast sandwich and burritos are horrible, never try it. The coffee is average, but dont even try the gingerbread latte. Its bad!! I'm officially quiting from Starbucks. Dunkin is much better.

Bhupinder Singh

They never put a straw for ur drink its so annoying. This is the 3rd time they forgot.

C S

Terrible customer service, and drinks are not made well consistently . If you ask the evening crew workers to remake a drink because it wasn’t made right they give an attitude or list a number of excuses as to why it looks/tasted a certain way. Not sure where they got the evening staff from , but they need more training on how to make drinks and how to treat customers. Very upsetting as a long time customer in this area. I will be going elsewhere.

jacinto alvarez

They have terrible service. I was there this morning, and I waited for my coffee for too long. In the end, I didn't even get my coffee. The server didn't do anything; she just gave me my money back and said it was fine. I hope they fix this problem.

N KN

New location looks nicer but customer service is horrible, the male staff member needs to learn how to interact with customers more and not be cold and rude as observed and interacted with. Didn’t even bother to take my name and was super dismissive

Grace Kim

This place is not in business but Google and Starbucks App indicate that they are open. App even let me place an order today morning but when I got there to pickup my drink, they're doing some kind of construction. It made me waste my precious commuting time and money for nothing.

Janice Camarillo

I gave the cashier $20 for a coffee that cost less than $5 and only got back 60cents in change. When I asked them for the rest of my change, no one could help me and they made me feel that it was my fault. No one asked for my contact info. Eventually I got my full change back but it was not a pleasant experience. A giant like Starbucks needs to remember customers come first, I will not be going there again!

cynthia cummings

This morning, I purchased a venti hot matcha. The barista didn't completely froth or blend the mixture. Once I got on the highway, I sipped clumps of matcha powder... in every sip! Ughhhh!!! I called and was told they don't refund. Totally wasted time and money.

J

Had to change my original review after this place "remodeled" They now are trash as my star rating indicates. They have 3 espresso machines but only 2 people working them 99% of time even when extremely busy. Workers barely seem to know what's going on, understaffed and unrestrained. I waited over half an hour for a mobile order recently while staff made drinks for people who never show up. Really unprofessional, should have kept old building and saved money, big failure.