Chick-fil-A

Can't get enough of the cobb salad at chicken fil a... Always fresh and the portion is more than a enough... It's a great lunch or dinner option... If you are looking to get your protein in as …

Can't get enough of the cobb salad at chicken fil a... Always fresh and the portion is more than a enough... It's a great lunch or dinner option... If you are looking to get your protein in as we…

Can't get enough of the cobb salad at chicken fil a... Always fresh and the portion is more than a enough... It's a great lunch or dinner option... If you are looking to get your protein in as well…

I did ask for unsweet tea it seems that they will not understand the word unsweetened I told him like 3 times he said sure not sugar and they gave me sweet like I threw that s**t though my car window…

I did ask for unsweet tea it seems that they will not understand the word unsweetened I told him like 3 times he said sure not sugar and they gave me sweet like I threw that s**t though my car wi…

Im assuming they gave me 2 extra nuggets to make up for how poor and unorganized the drive through was. This is definitely the longest drive through wait at any Chick-fil-A I've gone to.\n\nThe cus…

The wait time in the drive through line is HORRIBLY LONG. The food was not packed very well. I had 2 kids meals and a strip meal with a salad and they were all stuffed inside a paper bag instead of…

I went to Chick-Fil-A, located at 5940 Gulf Freeway, Houston, Texas. I ordered a Southwest salad and 2 cookies. I told the young man at the register to give me 4 Balsamic dressings. He charged me …

I went to Chick-Fil-A, located at 5940 Gulf Freeway, Houston, Texas. I ordered a southwest salad and 2 cookies. I told the young man at the register to give me 4 Balsamic dressings. He charged…

Jenny H

I have been really happy with the market salad. However this week it has been bad. I have had it 2 times. Once on Monday and today. Mondays salad had a lot of black leaves and I shrugged it off. Today it happened again. Lettuce that is old gets soft and black! It's going to be awhile till I come back for salad which makes me sad because I come here for quality salads.

Guadalupe Ramire

Hi my name is Guadalupe i love chickfila and its employees but this employee changed my mind when he came to the counter he had an attitude and kept making faces and rolled his eyes at me mutiple times and when he was giving people their foods he keps making ugly faces just very bad customer service his name is reynaldo please get more respectful workers. he also has thrown a drink at a customer i mean what kind of worker and enviroment is this please step it up.

Shelbie Russell

A little irritated being met well before the menue to order. I understand theyre just trying to be efficiant but Id never had a chicken sandwich from there and made the assumption it woukd come how most restaurants serve them (mayo, lettuce, sometimes tomatoes) instead i get a plain and dry sandwich with 2 pickles all the way to the left of the sandwich. 😐 later I learn I should've ordered a deluxe to pay for the added veggies and sauce.....wish the lady getting my order wouldve asked for more specifics so I could've ordered the sandwich I wanted

This place used to be solid years ago. Now they serve old rotting tomato slices and lettuce in the sandwiches and over salt the chicken. What a disappointment to the Chick-fil-A brand.

Marin Seymour

I guess chik-fil-a in the hood doesn’t have to say “my pleasure”. People in the to go line are always rushing you and rude. Literally everyone and they never say thank you or my pleasure or show any decent gesture of their customers.

Kim Nicole

People make sure around lunch time to check your orders they are busy busy and try to get everyone out fast which i understand however, we need our sauces are we supposed to eat the chicken plain without some kind of sauce yeah no you guys are already expensive i expect all my sauces in my bag amd also yall left out my straw wth chickfila so now i gotta drink outta the cup

This location consistently feels very slow and inefficient compared to others I've visited. The pace of service is one of the slowest I've experienced. I genuinely hope that management takes this ser…

This location consistently feels very slow and inefficient compared to others I've visited. The pace of service is one of the slowest I've experienced. I genuinely hope that management takes this s…

Lost online order, wrong food, wrong drink, and didn't receive sauces asked for on app. Overall, testicle experience.

We ordered three simple combos and have waited in line over 20 min and no food yet , if you're in a hurry don't come by and get " fast food

We ordered three simple combos and have waited in line over 20 min and no food yet , if you're in a hurry don't come by and get " fast food

That new pimento Chick-Fil-A sandwich is awful. It's served with cheese pimento and a couple of jalapeños, BASURA!

Food was mid but the service was horrible ppl taking orders outside made it so difficult to pay for the order device was dead, charged us for someone else's order etc etc. Short little hispanic man…

The absolute worst Chick-Fil-A in Houston! I come here almost daily after work and order a cobb salad with a hot grilled filet instead of the crispy nuggets. This location gets my order wrong eve…

1-28-22 about 8:45 AM. Both mgrs were very rude. Lobby closed and making delivery drivers stand out in the cold weather while waiting for food due to Covid yet food bags were not even sealed. Where…

Waited 20 minutes for a curb side order.. I could've just went through the drive thru for faster service. They never cut my sandwich in half when asked. Bad service.

The ONLY reason I ordered a meal instead of just the sandwich is bc the lady said i would not be able to get 3 chick fil a sauces unless I order the meal. Which I get. So I changed my order to the …

This guy named don called me and my friend fat for ordering 4 12 piece chicken nuggets, 5 large fries and 2 large Dr Peppers

So most chik fil a locations can handle the rush times with coordinated lines and quick moving staff..don't expect that here. If I was not stuck in line, I would leave..they make fast food slow. Go…

The manager Adele was extremely rude. Felt like she didn’t want to help me because of my race. I will never go back to this chick fil an ever again. Please be aware of this location. Every chick fil a I ever been to has wonderful customer service this location was the worse experience I ever encountered in my life.

Yall need to fix the line issue, it honestly ruins my entire experience, when people don’t know how to drive because the line wraps around the whole building and people are leaving while people are trying to get in the drive through. The cones do not help, figure out a new route I swear, because trying to get in the line should not be this frustrating.

The shift leader Iselea needs to fired she has a very very bad attitude to much to even write with how she acted today if she don’t get fired she definitely don’t need to have no type of manager are shift leader role at all

Melany Aguilar

Horrible service, not treating customers the right way, doesn’t know how to prepare the food, rude managers, the only people doing it right and actually being nice are the drive through workers.

Nancy Luna

At this location, no one says "My Pleasure" or even "You're welcome" when I thanked them. No one checked if I needed anything else. No one taking orders is smiling. The condiments are no where to be found when you dine in. The chicken on my salad was cold. It was never warmed up at all. My sister's burger was also cold. I dined inside, no excuse for my food to be cold. The cashier seemed very confused when I was ordering. She didn't know about the "doodles cup". Very bad customer service and I wouldn't come here again. It seems like other people think the same thing since it's pretty empty.

Josh Gross

Refuses to turn on curbside for those of us who actually know what we want to eat and pay ahead of time. They force you to wait in the drive thru for 20+minutes behind all of the people who don't even know what they're ordering. This is by far the worst Chick-fil-A I've been to in the country. Maybe take care of the customers who want to use your services that make the restaurant more efficient.

Mia Zermeno

They were so rude and acted like they didn’t want to even be working!! I asked for a pup cup for my puppy and they were like no we can’t do that here even though I searched it up and it said they can. Regardless it’s the way they were rude ab it!

R Bueno

Shayla was the manager. I spoke with and I told her that I’m missing my song she said the sauce is free. We cannot do anything about it. Some people can eat their nuggets without sauce. Some cannot and I know I’m one that cannot so she couldn’t fix the issue and said I can’t do anything about it because the sauce is free, I know not to go there again.& I’m a red member and when you call, they don’t even say who they are. They just answered the phone like if you’re calling them at home. I had to literally ask what her name was.

Mehjabin Mostofa

Bro I kid you not I’m so disappointed at this location. Last time I went to redeem my award for a free sandwich I put no bacon and what do they do they put bacon, like okay mistakes happen but I called back regarding this anyway to see if it would possible for them to give me back the award and I swear I’m not making this up I had to call back 3 times and by the 4th time I just gave up telling myself that’s fine it’s only an award. Today I ordered a salad and made myself repeat to them 3 times, 3 times to make sure they do not forgot to put the dressing with the salad and guess what even after repeating they still did not put my dressing. As a student I wanted to stop by to get lunch because I have a very busy day and wont have time to eat and I was looking forward to eating my salad as i struggle to enjoy food in general and the only thing that was appetizing to me was the salad and now because of that o can’t even leave campus to address this problem. This is so disappointing and respectfully I’m not coming back to this BS location.

Cheryl Bradford

This location is the only location I've had problems with. It will be my last visit at this location. The fries were burnt and hard so I asked for another. The manager handed me another batch of fries which were nothing but crumbs and pieces of waffle fries. I told the manager that this is nothing but crumbs and showed her. She replied they just came up. I was so upset that I drove away. I should have gotten my money back. 12 dollars for tiny chicken strips and crumbs. In addition the very berry lemonade was very berry tart. I don't know if it should taste like that but I asked for sweetner to be able to drink it. It took 2

Daniel Stephan Cortes

Does it matter if you’re a paying customer or a delivery driver? At this restaurant, it does—and that’s the problem. I came inside the restaurant at 9 AM for an Uber order, and gave the name the order information to a woman that looked like a manager who had asked me if I had been help. She said it was not ready yet. I then asked for a water to go, twice. I make sure to said TO GO so ai can drink it while I drive to the customer’s location. She looked at me and rolled her eyes. She finally handed me one that was dirty on the outside, with no care for basic cleanliness or respect. I waited and I waited. After a well I was tired of waiting, she probably has forgotten I was there. I decided to asked another employee—a Black man with long hair—was the only one who actually treated me with professionalism and got me the order. The message from management was clear: delivery drivers don’t matter. But we do. We help bring in business, and without us, customers don’t get their food. Ignoring us, looking down on us, and treating us as “less than” is not only disrespectful—it’s bad business. Until corporate fixes this atmosphere, I won’t be back as a customer, and I recommend others think twice about supporting a place that treats workers this way.

XO Beaute

I never leave reviews, but after my experience today at this Chick-fil-A (45 & Wayside), I had to. I came at 6 a.m. for the free chicken biscuit promotion for my kids. I asked for four biscuits and was also planning to buy additional items, but was told I could only get one. When I explained that my kids were at home getting ready for school, the manager, Carlos, told me “I’m pretty sure that didn’t happen” when I mentioned receiving more than one on my previous visit. His response implied that I was lying, which was rude and unprofessional. I went ahead and got my one biscuit, paid for my other items, went home, got my kids ready for school, and then drove them to another location on Kirby. At that location, they happily assisted me without issue. I even asked if they needed to count how many kids were in the car, and they said that wasn’t necessary. The Kirby location showed me the kind of customer service I’ve always expected from Chick-fil-A. Unfortunately, the 45 & Wayside location was the exact opposite. The manager was dismissive instead of helpful, and it left me extremely disappointed. Based on other reviews, it looks like poor customer service is a consistent issue at this location. I will never return to this Chick-fil-A.

Chelsea Jackson

The older black lady working the drive thru today was incredibly rude. Any other time I have come here my experience has been pleasant. She was beyond rude and over dramatic. I didn’t even end up ordering because of her.