Pizza Vino Kitchen & Bar

Christopher Kehoe

I Wish I would have seen the 2.6 star reviews for this place before committing. The pizza is not good, the garlic knots were soggy and under cooked. The pizza is really doughy, It looks way better than it taste. Trust me when I say keep walking and find something else.

Kyree R

Pizza was good (it's NY) but the disgusting rotted mint in my drink with no acknowledgement by the server is WILD. $42+ for one drink and pizza 🤣

You’ll love paying $60 to vomit. Great diet plan! Not so great if you’re traveling. Everything is over priced as expected but at least hire someone to help the poor waitress working the place alone & make a decent slice.

Foodie4U

Pizza was ok definitely had much better elsewhere. Also, incredibly pricey (its at an airport so that's to be expected) and there was no sense of urgency to prepare orders to send customers on their way.

Kieran

Pizza was alright. Everything else pretty terrible though. The self service ordering is awful, hardly works. Takes forever to get your food, despite ordering slices of pizza I can literally see sitting there? Was told to move from the tables as they were for dine in only, despite the fact I just ordered from them and was dining in? Also can't order half the stuff on the menu. Wouldn't bother

Diana Ortiz

If I could rate this place with zero, I would definitely do it!!! This is the worst service I’ve had by far!!! I had a really unpleasant experience when, after I had ordered my pizza here and was sitting by the bench waiting for my order to be ready, me and my partner were kicked out from here (same place where we had ordered our food). We thought it was a misunderstanding and explained that we had just placed our order and were waiting for it to be ready and even so, the man said that we could not eat there. As for today I don’t get it. So you buy food from a place but you cannot eat it there???? How is that logical?? We didn’t want to argue with the old man as we were exhausted after a 12 hour flight, so we just left. To our surprise, a pizza order was delivered to a couple who was sitting next to us at the same moment we were gathering our stuff to leave. I was 🫥🫥. Of course the couple looked at us with surprise, without understanding anything of what had just happened. Please do yourselves a favour and never go to this place!!!!

Just purchased a pizza here and it was an absolutely horrible experience at JFK. Please save yourself from the horrible food and experience. We told the cashier we wanted it "to go" as it is an airport and planned to carry what we didnt eat on the airplane, however, upon receiving the food, we were told we had to leave their sitting area and could not eat there. Why were we not told this before instead of being embarrassed in front of everyone? Also to make things worse, the food was burnt (see photo) and taste burnt also - not a single flavour in this pizza. This is not the type of place you want at an international airport, I will never recommend this place, my only wish is I didnt spend my money there and that I could give them a rating of ZERO.

Service was slow and the pizza was about the worst I've ever had. The little totinos square pizzas from the store are better than this. I wish I'd read the Google reviews but I was in a hurry

Megan Curet

If you want the most ghetto experience before your flight then you have found the right spot! I arrived SIMPLY for ONE glass of wine. Encountered a rude server and more. If you sit down, it’s one of those pay apps where you have no human interaction until you have paid and you now have to hear no for everything you already PAID FOR. The name is literally called PIZZA VINO. No wine glasses, no wine opener. Had to settle for a wine I didn’t want because the wine bar has no wine opener in site. They did nothing to rectify this and they were so rude. Anyways. Horrible. I simply wanted a refund. Or the actual wine staring me right in the eye behind the bar. Nope, just a crappier version of wine in a highball. For 25$! Cheers!

Charmi Sanghvi

One of the worst customer service experiences I’ve ever had at an airport. Pizza Vino at JFK Terminal 4 is an absolute disgrace to hospitality. First, the setup is confusing — two sections right next to each other, one for take-out and one for dine-in. We unknowingly ordered at the takeaway counter and sat down at a table. Instead of handling this with basic courtesy, the bartender Tess rudely told us we had to leave or she’d involve the manager and even airport security. Threatening paying customers like that is unacceptable and completely uncalled for. To make matters worse, when we later raised the issue with the manager, she was equally dismissive and couldn’t care less. On top of it all, when I simply confirmed that my vegetarian pizza would not contain meat, the staff taking my order responded rudely again. This place is not just poorly managed, it’s actively hostile to its customers. Pizza Vino needs to remember that no brand should treat people this way — especially in a global transit hub like JFK where first impressions matter. Avoid this place at all costs.

Edward Chow

Just ate here recently and I have to say overall the food and drinks weren’t bad, although kind of pricey(it’s the airport so I expect that) but the service was HORRIBLE (no smiles, no engagement, almost like they are in prison) I waited minutes to see how long it would take them to greet me and it never happened. So I said hello to one of the staff and the interaction wasn’t great(as a guy who has worked in restaurants/hospitality for many years, I notice these things right away.) After I paid, the employee snatched the receipt and didn't say goodbye or thank you. Just didn't understand the lack of friendliness or professionalism.

+2

Louis Ruiz

I put one star for the service, but John R deserves five stars. John R is a rock star. He was taking orders, delivering food, never brushing off customers. A true hard working American. However. A negative one-star for everyone else. The manager is on top of list of atrocious service! This manager on the day we sat down had had long dreadlocks and wore blue shirt on the day we sat down. He looked at me when I sat down and walked away. Even the other patrons warned us that the service was horrible. The other staff/waiters were not any better than the manager. When we asked for help, they told us we had to “get with John”. The manager never once lifted a finger. Hey manager. Instead of rolling your eyes and shaking your head at John R, LEAD BY EXAMPLE. Use the four letter word that you have no idea it means. HELP. Give John R a raise.

Lauren Duncan

Ordered a slice of the "vegetarian pizza". I asked if it came with toppings. Cashier said yes. Spent $8. She then says "1 cheese slice" and I said "I had the vegetarian" she laughs and grabs a cheese slice. I repeat that I had the vegetarian. She says "vegetarian is cheese toppings are 1.50" . I asked for a refund. She said no. I ask for a supervisor. She says it will be at least 30 minutes. This was around 130pm at the JFK pizza vino on terminal 4 on August 30th. Stupidest conversation I've had all week. If she just told me it was a cheese slice and mentioned the 1.50 toppings tag when I asked if the vegetarian came with toppings, I would have probably bought it and grabbed a few toppings. Why lie?? Guess you got my $8, easy there Al Capone.

S L

It was just too busy to order a pizza and the poor staff were overwhelmed. They got my order wrong and subsequently got a few orders ahead of me wrong. Hopefully they swap this out for some Mediterranean food someday. It's so sad to not have a slice of real NY pizza at the airport.