Sarah Kochanek

I wish I knew about this place a year ago. Perfect for kids. Similar to Abbott farms, but nice, clean and classy vibe. And good prices! Kids amenities: tractor playground with slide and tower, swing-set with 3 swings, 3 hammock cabanas each with 4 hammocks, basketball court, old time fire truck. Animals: goats, bunnies, turkey and rooster. We went Sunday at 2 for the live music and it didn’t disappoint. The outdoor cafe is a La carte and the indoor is full service sit down restaurant. Lots of space for birthday parties and a huge room you can rent out. Super chill and friendly staff. Won’t be going to Abbotts again unless for berry picking.

+8

Dark Seraphim

Outstanding country themed restaurant and ale house. There is often live music and the service was impeccable. Chris did a fantastic job with drink recommendations and the food was great. Recommended for families and adults during the day as they have animals and offer sleigh rides for patrons to enjoy at an additional cost. Highly recommend.

+10

Stephen Mitchell

Amazing dining with a gorgeous view of the rolling hills that includes a cafe, playground, stage for live entertainment, and animals! The fries are the best I've ever had. The menu isn't huge but the options are good for the whole family. Make sure to walk through the "brewseum" that takes you through CNY's brewing history, including a little gift shop.

+24

Jon Allen

SUNDAY BRUNCH! Our family greatly enjoyed a beautiful Sunday morning at Heritage Hill Brewhouse for brunch. The atmosphere was warm and inviting, the service was friendly (thank you Anthony) and the food was delicious. We all agreed we would be back for another brunch, but also to try a late lunch sometime. The beers were great, and we purchased some to take home. See pictures. Highly recommended.

+31

Charles lunderman

The food is def not anything special the burgers have to be frozen and definitely not “smash burgers” Super expensive but I don’t even care about price. Quality was bad me and my girlfriend both got burgers she said the best part of hers was the pierogi and mine was probably not even the burger but the macaroni on the side. Nice place though and she said the cocktails were good (I don’t drink)

John Elmer

I came with high expectations but left disappointed. First the view is beautiful! Lots of outside seat and a cool vibe inside area. But the food was just ok and it was overpriced! My burger was small and ok. ( not very tasteful). The Mac and cheese solid but up charge. My friend Paul loved his Ruben. The pickled fries were just fries with 2 pickles on top. Lots of beer choices. Not great service and if you order from your phone it’s an automatic 18% tip for doing nothing. We each had a beer and a sandwich and it came to over $60.

+4

View is still amazing, but atmosphere is the only reason why you come now. Menu has gotten smaller and less creative, while also getting more expensive to go with the plastic utensils, self seating, online only ordering, and slower service. Perfect night of summer and it was NOT crowded as it used to be any time.

Nicolas Ruggio

This is the 3rd time being here and it was the same experience. I tried to give them the benefit of the doubt the past two times; however, it progressively got longer. Let me start off with the beer selection - it's great. The food isn't too shabby either. We ordered the brisket skillet mac'n'cheese, absolutely fantastic. It's the service..... on several occasions people that were sat after us got their food before us. It took 25 minutes for our appetizer order to get in. That's not including how long it took for our actual dinner to arrive. I ordered a beer after my first drink, they forgot.... Finally got it 22 minutes later. With 23 people here, this place is DEAD. Total time we were here was over 2 hours! Do Better!

Lindsay Urbinelli

This is a plea! This place has an amazing view and atmosphere and is so great for families. I normally tolerate the mediocre at best food because of the above but the food keeps getting worse and is now inedible. Burgers so burnt they crumble into a charred mess in your mouth. Please please improve the food! You have everything else going for you! I look forward to being able to edit this review to 5 stars if a new menu/cook emerges!

Sydney

i LOVE the beer but the service was the worst ive ever recieved. we got to the host stand and asked if we needed to be seated they said “yah” n then went back to roling silverware?? then when we were sat we ordered wings and 40 minsutes later were told there are no wings left? then we tried to fo outside and a waitress said we cant because “theres kids” ok. but our waitress said it was fine? seems like theres alot of miscommunication and no customer service. we were looking forward to sitting outside and enjoying the view and it was ruined by another waitress saying we cant sit outside all of a sudden?

Sarah Baker

50 minute wait on food. $17 for 3 tenders and a few fries. I get that the economy sucks, but come on! Could get more at Mcdinalds for $10.

Peter Naughton

Heritage Hill is a place we used to enjoy visiting, but after today's experience and the recent changes they've made there, I am not sure we will be returning anytime soon, if ever. The kids love to be able to see the animals and run around while we wait for the food. The food and service used to be spectacular. I'd always tip well and sometimes even buy a 4-pack of their craft beer to take home, as I do like to support local businesses and local craft brewers. But again, today's experience was a complete 180 from our past visits. We arrived today just after noon - my family of 5 and friends visiting from out of state (family of 4). Having never visited on a Sunday before, I was eager to check out the Chicken & Waffles on the brunch menu. First problem: when we arrived, there is no longer anyone to greet you and a sign at the door said to seat yourself. Didn't think much of it at first, it was surprisingly empty/quiet. So we found a seat. Next problem: nobody comes to your table to take your order. You're expected to scan a QR code with your phone, which brings up a terrible online ordering system where you're expected to place your own order (see photo #1). There's nobody to ask questions (is "hot honey" spicy hot or temperature hot?) and there's nowhere to type in modifications (like "no hot honey," which I tried to put in the "who is this item for?" field since there was no other place to type things in -- but the kitchen ignored it). After the chore of entering the 5 food items and 5 drinks for my family, I got to the payment page and had trouble getting my browser to auto-fill my credit card info. At this point, the page refreshed for no apparent reason and said "something went wrong." I tried to click "back" and my "shopping cart" was empty. Had to do the entire order all over again & then manually type in my CC info. Third problem: when the server finally came out with the food, she brought everyone's food BUT mine. No explanation. I figured maybe it was too much to carry in one trip and she'd be right back. Nope. I had to go back inside, find her and ask. Only then, was I told that my food would be "a few more minutes" without any explanation. It was another ten minutes before my food came out -- the entire family was done with their food by this point. (My wife commented that some of hers and the kids' food were cold. However, the mac & cheese was excellent.) So how about my chicken and waffles? For $18, PLUS another $2 for syrup (seriously!!) they were garbage. The chicken was just a processed patty you could get in the freezer aisle at the supermarket (see photo #2). It was hard as a hockey puck and very difficult to cut with the PLASTIC utensils they provide. The waffles weren't impressive either. I've made better chicken & waffles at home with frozen chicken tenders in the deep fryer and frozen store brand waffles. These were not at all worth the $20 they charge. And to top it all off -- every online order comes with an automatic tip of 18%. We sat at dirty plastic picnic tables, we placed our own orders on our phones, we had to get our own waters from a dispenser, and the servers only showed up to deliver food -- never a check back to see how things were, so that's why I'm posting here. why are we being charged a tip for barely any service??? For the prices charged and the mandatory tip, I'd expect clean tables, metal utensils, a human being taking our order, a human delivering water to the table, and having ALL the food delivered to the table at the same time, not 15-20 minutes apart from each other. This whole approach is just terrible customer service. I really hate places where I'm expected to tip before I even know if the food is right or the service is good. A tip is supposed to be a reward AFTER the meal for excellent service, not a mandatory charge up front before you know if it's deserved. Seems like the owner is trying save a few bucks by running the place with fewer staff, but in my opinion, this is a horrible move. Will not be back unless it goes back.