Hawaiian Brothers Tropical Grill
Hawaiian · Kyle
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre Hawaiian Brothers Tropical Grill
Hawaiian Brothers Tropical Grill in Kyle offers a welcoming atmosphere brimming with Aloha spirit and bright, clean surroundings perfect for any meal. Guests consistently praise the exceptional service, noting staff members like Gabby, Merrik, and Carmen who greet visitors with enthusiasm and take t...
Hawaiian Brothers Tropical Grill in Kyle offers a welcoming atmosphere brimming with Aloha spirit and bright, clean surroundings perfect for any meal. Guests consistently praise the exceptional service, noting staff members like Gabby, Merrik, and Carmen who greet visitors with enthusiasm and take time to explain the extensive menu. Signature dishes such as pineapple dole and refreshing passion orange drinks complement the flavorful food that many describe as out of this world. Whether dining in for lunch or dinner, grabbing a quick bite at the drive-through, or picking up delicious macaroni salad for a gathering, the team ensures fast, friendly, and accommodating service for everyone.
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Hawaiian Bros in Kyle is highly rated for its delicious food, clean environment, and exceptional customer service, especially from staff like Carmen, Jaz, Averie, Evan and Merrik. Honolulu chicken and Pacific salad are popular. Some find the menu confusing or the mac salad too heavy on mayo.
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Tip: Ask the staff for recommendations if you're new to Hawaiian Bros, as they are very helpful and knowledgeable about the menu.
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Opinions de Hawaiian Brothers Tropical Grill Kyle
Absolutely love Hawaiian Bros! The food is always fresh, flavorful, and perfectly portioned. The chicken is juicy and tender, and the macaroni salad and rice are the perfect sides. The staff is consistently friendly, welcoming, and quick to serve. It’s one of my go-to spots for a satisfying and feel-good meal. Highly recommend!
really good food and clean restaurant!! delilah was very helpful and always seems happy and positive!! But there is a lady joan who plays favoritism and does have a tendency of talking about other employees behind thier back, she is a terrible manager and needs to be trained on how to talk to be a better leader and how to be more responsible and not blame others for her own mistakes, hopefully they get better leaders there soon!!
My wife and I ate lunch at Hawaiian Bros for the first time, the food was outstanding! I had the Luau Pig and my wife the combo plate with Huli Huli Chicken & Pulled Pork. Really good, we’ll definitely be back. Our server Carmen did a great job as well, checking on us throughout our meal. Mahalo Hawaiian Bros! 🤙
Left KFC in Kyle, Texas was waiting 10+ minutes just to place the order inside waiting at register. Came here got my food in less than five minutes. Fast and efficient very delicious. Will be coming here back again.
Super yummy! All of the food was nice and warm, came out on time! All the employees were super nice!
Esme is great! customer service is through the roof. very attentive to the guest and friendly. Thank you for your service today.
First time coming to this Hawaiian bros, it was Really delicious, i absolutely loved the flavor and the dole soft serve was perfect after that meal! The staff was very kind, Evan who helped us out went above and beyond with our food in getting us exactly what we needed while still training a new employee, who also was very kind to us! Definitely need to go again and i highly recommend if ur wanting a quick bite and yummy food!
I've been going to Hawaiian Bros probably about once every 1-2 months for at least 3 years. This restaurant is managed well and I consistently have a great experience. Brenda helped me yesterday to order as I had a complicated order with gift cards. She was extremely helpful making sure that my order was accurate and taking the time to process multiple gift cards and a credit card that I had. I had the meal at home and it was tasty, fresh, and delicious.
Always like going to Hawaiian bros after a vball tournament and Fatima was nice and welcoming. Great place to eat for a quick stop.
My 2 children, grandfather, and I had a laid back and relaxing dinner at Hawaiian Bros this evening. As i was chewing the mouth watering-savory teriyaki flavored chicken with the most perfectly moist rice, i admired the large "ALOHA" light up sign on the windows. The sunset (golden hour) along with the warm letters of the sign, made the vibe just so comforting. The staff that was on shift were sooooo sweet. Jaz was extremely welcoming from the second we walked in to the moment we rolled ourselves out, stuffed from the delicious food!!! She even asked to hold off until the kids were finished eating for the frozen yogurt we ordered at the beginning. From the service, atmosphere, food... its all around my favorite go-to happy place ❤️
The food is great. They take your order right at the table. Service is fast, and the place is clean.
This was our first time dining in. The girl at the counter was extremely polite and very helpful. She delivered our food and checked on us several times just like a waitress. We were very pleasantly surprised. The food is great as always and they serve fair sized portions. I highly recommend for service and food quality.
Went to Hawaiian Bros for an early lunch to start off my day right, fuel me for whatever adventure i will embark on. Went through the drive thru and ordered my usual, Honolulu and Molokai Combination Classic Plate with Veggies. They forgot my Veggies on this time round, all good, still very delicious and very quick out of the drive thru! Also they always serve up the freshest food with the best pineapple!
Loved lunch today! Jo Anna and Lincoln were super helpful and friendly.
Loved the food and prices. Atmosphere was bright and relaxing. Fatima was very helpful when placing our order.
Amazing service!!!!!!! We love coming to this Kyle Location. She helped me add points to my rewards account! The food is delicious and we love coming here
Tara was amazing and helpful with suggestions. Everything was so delicious that I ate it before I was able to take a picture.
Such an inviting staff! Scarlett was front center today for us and made our celebration for family achievement just lovely! Scarlett was so helpful and a delight to interact with! I appreciate the time and care that went into our service from Scarlett; thank you! I took this photo after we had devoured everything! So sorry but that is an attestment to how good it was!
First time here and it was great, great service especially from Esme. She was very helpful and kind. Food tasted even better bc of it.
Good fast food. Gluten free options by subbing veggies for Mac.
Incredible food and atmosphere! The food came out very fast and was super fresh, even though it was pretty busy. The dining room has a very open and friendly feel, combined with the friendliness of the staff it was a very pleasant dining experience. I look forward to coming back and trying the rest of the menu!
Overall very good! My chicken had a bit too much fat and the pineapple portion was very small but otherwise everything was very good and everyone was super nice! I ordered the combo Huli Huli Chicken and Molokai Chicken but I think I only ended up getting the Huli Huli. It was very good though and, while not cheap, it was a lot of food for the money! Definitely planning to return and sample more of the menu!
Island bros was nice and clean! We were greeted with a friendly worker who helped explain the ordering system. (It's done on a tablet, self serve tablet). The menu is super easy to understand and place orders with. Prices of the meals were also very reasonable. Portions were descent size as well. Of course not Hawaiian sized portions, but still pretty good. The flavors were pretty yummy. Probably as close as you can get to Hawaiian style (aside from L&L, when it comes to chain style resturaunts) I'd say the only thing that seemed a little different and slightly off was the Mac salad. The noodles were too firm and overly loaded with mayo, not too much flavor either, but if you add their Teriyaki sauce to it, it taste really good! (My personal opinion). Over all really great! Great for families too! Being born and from Hawaii, this place was a great place to enjoy and reminisce on the good old days and food we had growing up! Give them a try! We will definitely be back when we are in the area, as well as try their other locations! Great job Island bros! Order details: - Mixed plate combo with electric choice meat. One plate has huli holiday chicken and luau pork, the other plate was the Moloka'i chicken and luau pork. The chicken styles both look very similar but the taste is different. Both really good! - Musubi. Taste good. But I think the spam could be cooked just a little tiny bit more. But either way, our kids devoured them lol 😆 (one of our faves to make for our kids)
I went here with a colleague and Esme provides great customer service and should get a promotion with all of the hard work she puts in. She makes the company stand out in a competitive market. Establishment understands what the customer wants and needs at a decent price point. Hawaiian Bros. Is a staple for workers. We appreciate quality food and serviyes. And I highly recommend the establishment
🔥 Food Review: Hawaiian Bros – Honolulu Chicken (Kyle, TX) 🔥 Okay, let me just say it… Honolulu Chicken might be the most dangerous thing on the menu. Why? Because it’s so good it should come with a warning label: “May cause uncontrollable happiness and second trips through the drive-thru.” The chicken is tender, juicy, and glazed with that sweet-savory teriyaki sauce that hits you like a tropical slap in the face. One bite and you’re instantly transported from Kyle, TX straight to the beaches of Oahu—minus the airfare and sunscreen. 🌴🍍 The portions? Let’s just say they don’t play around. Hawaiian Bros doesn’t give you “just a meal”—they give you a mountain of chicken that could feed you, your cousin, and maybe even your fantasy football league. And paired with their macaroni salad? Bruh… that creamy, tangy side is the Robin to Honolulu Chicken’s Batman. 🦸♂️🍗 Final verdict: ⭐️⭐️⭐️⭐️⭐️ out of 5 stars. Kyle, TX didn’t know it needed island vibes this bad, but Hawaiian Bros delivered. If happiness had a flavor, it would taste like Honolulu Chicken.
Preordered food ahead of time pulled up to the drive thru and picked up order . Excellent rewards online . Everything always taste amazing. Spam Musubi is always piping hot !
Our first time trying their food, we both loved the Huli Huli teriyaki plates. Wish we would have said yes to the pineapple option when ordering cause it would have made it even better. They even gave our dog Oliver a treat for being such a handsome boy. Would recommend for anyone wanting something different but delicious. Will be returning to try other options.
The server was excellent. It was our first time and he was very accommodating and friendly! Great food and atmosphere!
Delicious! This was my first time at this location. My family loves the Hawaiian Bros in Waco, so I was happy to see this one in Kyle during a trip to pick up supplies. Huli Huli Chicken, rice & macaroni salad was perfect. Stop by for good food, friendly service, and a great atmosphere!
I go by this place often since it's so close to my work and it's convenient for me. The food is consistently great and the staff are very friendly too! Definitely a place to try if you haven't yet.
Carmen provided amazing customer service and was very pleasant. She helped me with an email coupon and went above and beyond to make sure I would be happy with my order! Thanks Carmen!!
I had such a great experience at Hawaiian Bros Island Grill in Kyle/Buda! The staff was incredibly helpful and took the time to explain the different styles of chicken so I could choose the right one. Ordering at the kiosk was simple and smooth, and my food was ready surprisingly fast. I ended up getting one of the spicy options, and it was absolutely worth it. It wasn’t overwhelmingly spicy — just enough kick to enhance the flavor without overpowering the dish. The rice was perfectly cooked and flavorful. I swapped one side for fresh pineapple, and it was sweet, juicy, and refreshing. I also got my daughter the Spam musubi. We lived in Hawaii for about 11 years, so we know authentic island flavors — and she said it was the best Spam musubi she’s had in a long time. That says a lot. 🌺 The restaurant was clean, the food was fresh, and the overall experience was excellent. I will definitely be going back! Mahalo to the team 🌈❤️🌈
Food is always great at this location. Today Joanne made our Sunday late lunch superb. Signed up for the rewards and got a treat :) I love H 🍍 BROS!!
This is the first time I went to a Hawaiian restaurant and the food was SOOOO good! We got the Kilauea and Honolulu chicken with macaroni salad. They were both really good, but If you’re a spicy lover you have to get thr Kilauea chicken, it has a nice kick to it. The service was amazing and people were so nice.
Upon arrival I was instantly greeted and the customer service was great, very nice and kind staff. Food gets to you very quick, and is still hot. I would love to come here again.
I would like to shout out the Kyle location for going above and beyond and helping me get my meal that I accidentally placed incorrectly on the app. They were very quick and efficient. Plus, the food was good so 10 out of 10 I’ll be here again!
If you're wanting Hawaiian BBQ, this is a great stop. The Mac salad was a little mayo heavy, but hey, it's texas. Was very happy they had hawaiian sun. Not the most authentic in the world, but definitely fit the bill.
Every time I order here, the food is AMAZING. It has never been bad, it is always hot, fresh and delicious. This place consistently shows up with excellent food. Hawaiian Bros has become a staple in my diet lol
Jaz helped me place my order at the Kiosk. We had no idea what to get but she gave us great recommendations. The food was amazing and very flavorful. Can’t wait to return again!
What a surprising dine-in experience! I wish I would have gotten the lady’s name, she greeted us with a warm smile, helped us place and order and get us into the reward program. She was so nice to everyone and brought us out our food and was very accommodating
Great drive through experience, friendly staff!! The manager was very nice and professional. She was accommodating because the reward system was down. She honored my birthday reward. I've dined inside and always very clean, great food and nice vibe🌴🍍🌴 Keep up the great work!! Bring one to South Austin Soutpark Meadows!!
We had the good fortunate to have Carmen wait on. She was so patient with us explaining the entire menu and great service. Carmen made our visit very memorable and satisfying. The food was great but the names are hard to pronounce. It was our first time eating at a Hawaiian Bros but it won’t be our last time, real enjoyed it.
We went through the drive-thru to pick up some macaroni salad to take to a gathering. We were greeted by the friendliest and kindest lady. She accommodated my request- they only sell macaroni salad as a side, but I ordered several and she put them in a catering dish and provided a serving spoon. She explained their rewards with no pushiness at all. It was just a very pleasant experience. When she advised about leaving a review, I didn't hesitate. Oh yeah, and the macaroni salad is just incredible. So tasty and delicious. I'm glad for the leftovers!!
Absolutely loved my experience at Hawaiian Bros! 🌺✨ From the moment I walked in, the vibes were welcoming, upbeat, and full of Aloha spirit. The atmosphere was clean, bright. The food was out of this world delicious — so fresh, flavorful, and perfectly cooked. I tried a few different dishes and every single bite was better than the last! 🍍🍚 A huge shoutout to Averie, the amazing associate who helped me! ⭐️ She was so kind, patient, and knowledgeable about the menu, and really made sure I found the perfect dish to try.
First time customer. The atmosphere was very mellow. The food was AHHHMAZING. Tried a little of everything. But, the best part was the customer service. JAZ was extremely helpful. She answered all my questions. And offered my friend and I samples since we were new. Definitely a new spot for me to come once a month, maybe twice.
Exceptional! From the moment we walked in, Merrik was welcoming and took the time to explain the menu to us in detail, which was very helpful. He checked in on us twice during our meal, ensuring everything was to our liking and even took the time to explain the rewards program on the way out, which added great value to our experience. We ordered the Huli Huli Chicken and the Molokai, both of which were flavorful and cooked to perfection. The Mac was also a standout, incredibly creamy and comforting. I highly recommend visiting Hawaiian Bros for not only their delicious food but also for the top-notch service. Prices and portions were very reasonable. My 4 year old loved it. I’ll definitely be returning soon!
Gabby was the young lady that took care of me this evening. She greeted me with enthusiasm and asked if I’d been here before which I had not. She asked me what kind of flavor I was looking to get and she really knew the menu. I absolutely loved the fact I could make substitutions and I chose fresh pineapple and rice to go with my meal. Originally it was served with green onions and I’m allergic so she sent it back to the kitchen and she offered me a sample of the dole serve. I told her to just surprise me on the flavor and she brought me the pineapple one. I live down In San Antonio and although it is roughly a 2-3hr drive, this place is well worth it. The atmosphere is bright and welcoming, the staff are kind and friendly as well as knowledgeable, and it is very clean! Thanks for bringing a bit of the island to the main land guys!!!
Very clean, Heavenly provided fast friendly service and was was happy to recommend her favorite Hawaiian sun drink (passion orange 🍊) which was refreshing. Definitely grab a pineapple dole at the very least if you're in the area. My daughter is a fan of the spam wasubi and they make a nice snack.
Food great as always!!! Came out, hot and quick and everybody was very friendly. I love the cream soda.
Everything is always great at this location! Food, cleanliness and customer service. When I had communicated I was a little confused about the kiosk the worker was very nice to help me order and ex…
Honolulu chicken is good. The Pacific salad is also a nice change. Very good dressing.
Honolulu chicken is good. The Pacific salad is also a nice change. Very good dressing.
I really like the food and I like how there customer service was especially Carmen she helped me on food that seemed great she was amazing
Delicious food, friendly staff. Relaxed atmosphere, very clean and the prices were good.
Safe for a celiac, delicious Asian Clem dishes, fast friendly service. We love to grab a quick bite here when we are passing through
Safe for a celiac, delicious Asian Clem dishes, fast friendly service. We love to grab a quick bite here when we are passing through
I had a great experience. The wait staff was very helpful and friendly. Food was overall good. I had a couple of burnt pieces of chicken, but the flavor was good.
Great customer service. It can be compared to Chick-fil-A customer service. Menu is simple but too limited. Great flavor for a fast food restaurant. The chicken was very welled seasoned and the steamed veggies were very fresh. The salad was very large as well as the chicken served with it, definitely for Texas I hope they would make the menu bigger. This restaurant would be better if they added alcohol drinks as well. Can soft drinks are from Hawaii. Very clean environment however too modern that it loses the Hawaiian feel. The chairs were metal and made the place feel a bit cold. However I will return to taste other menu items.
The chicken was good, the rice ok, the macaroni is so weird and bad. It was ice cold and mixed with white geavy, other than that, everything was fine
We got the spam sushi, luau pig plate and molokai chicken. Both plates were very yummy and plenty of food. I would tho not have the meat over the rice I'm the type of person that wants it separate and not touching. The pork had a lot fat juices that soaked the rice and just made the rice rather fat tasting. The molokai chicken was where it was at very tasty and had a nice smokey flavor to it.
Finally leaving a review after ordering from the Kyle location a few times. Overall, the food is great! The Honolulu Chicken is my favorite. That being said, the Spam Musubi isn’t what I’m used to (I’m from Hawaii). I’ve ordered it 5 times now, and it’s just not prepared properly. The one I received tonight was the worst. I won’t order it again but will continue to order some of the main entrees.
This place is located right off of I-35 North. First off, very friendly and efficient service. You have the option to dine in or order from the drive tru. The place inside is clean and spacious. They have many kiosks, so you can order there or with a cashier. The food is good and the service is speedy. I wish they had chicken Katsu California style. Overall great experience and I would recommend this restaurant. There are also other restaurants in the same shopping center.
My son and I have passed by this place multiple times and finally decided to try it. We were on our way home so we went thru the drive thru. We informed the young lady who was taking our order that it was our first time trying this spot and she was very sweet and very patient with us. The food was very tasty. I think we had more than enough rice as we had a big scoop on the side and rice under the chicken. We will definitely be back to try other things on the menu. You should absolutely try it if you're in the area.
i had high hopes coming to try hawaiian bros and for the most part i really enjoyed it! the food was fresh and tasty, but the main complaint we had was the meat felt overly salty. i would certainly give it another go because it was still good and hopefully it wouldn’t be an issue next time.
Huli huli chicken is good. White rice is tasty along with the macaroni salad. Recommend the pineapple! 🍍
Food was delicious as always, service amazing but low score was due to the restaurant being extremely cold on a cold winter day; made our experience less than comfy. Please turn up your heat.
Live Oak location has a better vibe. Had to clean our table before we sat down. There was no one in the place when we arrived. I would have expected tables to be clean.
Place looks very new. Inside dining area was clean, crisp, and well lit. Theme was Hawaiian. They have screens to self order. Tried the traditional chicken, rice and macaroni. Order was delivered to my table in short time. The boxed chicken comes with teriyaki sauce and this was very good. Rice was also good but the macaroni salad I did not like and only ate half. Over was a good experience.
The chicken was good, the rice ok, the macaroni is so weird and bad. It was ice cold and mixed with white geavy, other than that, everything was fine
The chicken was good, the rice ok, the macaroni is so weird and bad. It was ice cold and mixed with white geavy, other than that, everything was fine
I'm not familiar on authentic Hawaiian food, but the food here was great regardless. Flavorful and huge portions. I'm typically not a fan of macaroni salad either, but this was pretty good! Portion…
I'm not familiar on authentic Hawaiian food, but the food here was great regardless. Flavorful and huge portions. I'm typically not a fan of macaroni salad either, but this was pretty good! Por…
First off the menu wasn't very easy to navigate. The Mac salad was too much mayo and didn't have the Hawaiin flavors. The musubi was a bit dry and the rice in it was a bit soggy. The tables were no…
Great food BUT if I'm ordering an extra portion of chicken, don't sit the chicken on a layer of rice. Especially for paying extra.
My family and I love this restaurant and highly enjoy the pineapple whipped beverage! It's such a nice treat on a hot day! I have found that the drive-through staff is usually very friendly! I woul…
Pros * they nailed they chicken, service is amazing, they offer nice condiments (rice seasoning, teriyaki sauce, shoyu etc.) they also carry Aloha Maid juice, and Dole whip which are staples in Haw…
First, the manager Ben was very nice and accommodating. Bought the Honolulu Chicken and it was GREAT! Ordered the single serving. First time in over two years I returned. Would like to visibly see mo…
First, the manager Ben was very nice and accommodating. Bought the Honolulu chicken and it was GREAT! Ordered the single serving. First time in over two years I returned. Would like to visibly see …
Overall very good! My chicken had a bit too much fat and the pineapple portion was very small but otherwise everything was very good and everyone was super nice! I ordered the combo Huli Huli Chicken…
Overall very good! My chicken had a bit too much fat and the pineapple portion was very small but otherwise everything was very good and everyone was super nice! I ordered the combo Huli Huli chic…
TLDR Dont get the add meat option not worth it, eat inside for a better experience. My biggest issue is consistency here the food is usually very good and the service is mostly good I've had one experience that left a sour taste with service but I understand usually use the app to place my order ahead of time to pick for work they are really fast on getting food out which is great when I'm running late and need something fast the very first time I visited the store I sat inside the building which is beautiful I love the atmosphere and thier soda fountain has most of my favorite sodas the issues come from pick up perhaps due to the fast production time quality is sacrificed the meat quality seems to be a bit more skimpy it feels like most of the time you'll get the tiny left over shreds I've started ordering the add meat option to help with the issue but then the add meat option ends up being only the bits 😅 perhaps food cost may be too high. The spam musubi is really good with their teriyaki sauce cups you can order a whole bunch of them and they come out piping hot 😋 all in all eat inside if you want to have a better experience I feel like the to go option meat portion gets skimped on which sucks because that's where most of the flavor
Fast service, convenient self-order kiosks, food tasted fresh although the portion sizes were smaller than expected based on the pictures shown on the ordering screen. I'd recommend getting the "Regular" size if you are really hungry, the small is like a nice snack. I'd still return for another visit if/when I'm in the area.
Top Restaurant in Kyle? Um 'no'. Food was good. Not great, but good. With a 4.7 rating from 2900+ people, I expected something stellar. Chicken Express, across the hwy is better. Taco Cabana is better. Lupe, up the hwy 1/2 mile is waaaay better. Its just another average chain restaurant. Good food, formulaic. Inside is spartan. Tile, wooden tables, not much to look at. Hawaiian music. yay. Kiosk ordering - really? The girl there said she could take our order, but that the kiosks had more options. Perhaps, but not easy to figure it out. Ended up with 3 waters, even though purchase summary said 2. She refunded one for us, which as nice. I get that some people really like this place, but it was just average.
Upon entering, there was no greeting from the staff. When I approached the counter, the customer service rep just looked at me, still no hello. The restaurant itself was messy, with trash on the floor, and I even had to clean my own seat before sitting down. The food is what drew me in. The name Hawaiian Bros made me hope for authentic Hawaiian flavors, especially since I was in the mood for true Hawaiian food. However, if you’ve been to Hawaii or had traditional Hawaiian dishes, you’d know this is definitely inspired by Hawaiian cuisine not close to the real thing. I was pretty disappointed. The macaroni salad (pictured) told me immediately it wasn’t authentic. The Spam in the musubi another Hawaiian staple was also not great.
The order taker was annoying. It's like she wanted to order my food for me. When I stated what I wanted she would suggest something different. Every thing was a ln upsell. I ordered the wrap and it w…
The order taker was annoying. It's like she wanted to order my food for me. When I stated what I wanted she would suggest something different. Every thing was a ln upsell. I ordered the wrap and it…
Got the small combo. For ten dollars I could have went to a bunch of other places. Not worth the price. Self serving kiosk is busted as well. I didn't eat any of the meat those pictures are exactly…
What an absolutely awful experience! Smaller portions, prices have gone up, and service was awful! The lady working refused to give us ONE extra to go container, but she would give us 2 extra styro…
What an absolutely awful experience! Smaller portions, prices have gone up, and service was awful! The lady working refused to give us ONE extra to go container, but she would give us 2 extra styro…
Coming back from the Austin airport to home on 2/26/23 and around 22:30 drove up to the Kyle Hawaiian Bros restaurant and we see 2 staff members half way out the drive through windows,; both window…
Most of the time this place is solid choice, so I didn’t think I had to check my bag. My home is 2 hours from this location and they didn’t put my $3.50 side of pineapple in the bag and literally gave me 2 slivers of pineapple in my meal that costs an extra $1 as a substitute. How hard is it to put 5 items in a bag?!?
I stepped here for the pacific island salad on my way to work. When I got to work I couldn’t eat it because the lettuce was all brown, the mushrooms were bruised and dry, and the orange slices were dry as well. I called and they did refund me for the salad. They also told me I need to bring them the salad back and they would replace it. 8 hours later I brought them the salad, assuming they needed proof that I wasn’t lying about receiving a 4 day old salad. My replacement salad has mushrooms covered in dirt and more old lettuce. I used to love coming here for the salad because they were always so fresh. Don’t think I will be able to visit again going forward.
2 employees (1 was a manager) came up to my table a few mins ago as I was eating with my friend and started berating me about paying $2 because I tried a sip of their stale (& watered down) soda & didn't want any. It was so uncomfortable & I immediately regretted spending my money here at all. They said "if you're too broke to eat out then don't eat out," and "its just $2, you don't have that??," lack of professionalism goes crazyyy. I'm grateful to not have to work a customer service job anymore, but WOW was I shocked with how bad service has gotten. Maybe don't work fast food if you're that miserable? Idk man, if I could rate zero stars just for this, I would. P.S. the serving sizes for the actual plates were super small (think 1/3 of what panda gives you), rice was bland, pasta was WAY overcooked (& also bland), & the vegetables that were mixed in with the meat were hard & cold. Wouldn't had cared or taken the time to write a review about it, had the service been good.
Service was very disappointing. I asked for 10 sriracha packets and was told I could only have 6, with no clear reason. When I asked why, the employee simply said he wasn’t going to give me 10. I even offered to pay for the remaining packets, and he still refused. I enjoy my food spicy, and the interaction felt unnecessary and unhelpful. Overall, the customer service was poor.
HORRIBLE SERVICE! Ordered online ahead of time to be quick. Waited 10 minutes to talk to someone in drive thru. Was told that my order would be up next but to go ahead and park by the walk way and someone would bring me my order… After over 10 minutes AND the 6th car that ordered at the window when they got there, got their food and left… NO ONE EVER CAME OUT TO GIVE ME MY FOOD. I had to get out my self and get my food. WHATS THE POINT IN ORDERING A HEAD OF TIME??
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20471 I-35, Kyle, TX 78640
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20471 I-35, Kyle, TX 78640
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structure in Kyle (vicinity), Hays County, Texas
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