WaBa Grill

It is not bad. The food is tasty but it is somewhat of a generic teriyaki style of food. The food is pretty filling for what you pay for. But certainly not the most unique food choice.

Isaac Tsai

It is not bad. The food is tasty but it is somewhat of a generic teriyaki style of food. The food is pretty filling for what you pay for. But certainly not the most unique food choice.

Food portions are insane ordered a waba bowl with veggies instead of rice and literally filled to the top with veggies and barely any protein and charging higher prices

Randy Najera

Food portions are insane ordered a waba bowl with veggies instead of rice and literally filled to the top with veggies and barely any protein and charging higher prices

the food & service is always great , but why no AC!!! it’s really miserable having to wait in such a hot & sweaty place , especially the poor workers !

Great place but y’all changed your portions and it’s ridiculous. I came here two weeks ago and never complained all of a sudden 35% chicken by weight, and filled mostly with only rice. But the nurturing Lon value stayed the same???? That’s is impossible. Readjust your damn portions or adjust the nutritional value and your pricing. I am not here to pay for your cheap disgusting rice.

Customer service and food is great. My only complaint is there's no ac at all in this place. Super hot. Especially in this weather right now im one to choose where to eat if it has ac or not so I can enjoy my food. I feel bad for the employees as they have to work in this harsh environment because if im hot they're probably feeling worse. I probably wont return until their ac gets fixed.

I have always loved this place but it was way too hot today inside. Just waiting inside made me sweat more than being outside. Hope AC gets fixed soon.

Luis Valencia

I have always loved this place but it was way too hot today inside. Just waiting inside made me sweat more than being outside. Hope AC gets fixed soon.

Bryan C

the food & service is always great , but why no AC!!! it’s really miserable having to wait in such a hot & sweaty place , especially the poor workers !

Elizabeth Jaimes (Liz)

Customer service and food is great. My only complaint is there's no ac at all in this place. Super hot. Especially in this weather right now im one to choose where to eat if it has ac or not so I can enjoy my food. I feel bad for the employees as they have to work in this harsh environment because if im hot they're probably feeling worse. I probably wont return until their ac gets fixed.

G

Great place but y’all changed your portions and it’s ridiculous. I came here two weeks ago and never complained all of a sudden 35% chicken by weight, and filled mostly with only rice. But the nurturing Lon value stayed the same???? That’s is impossible. Readjust your damn portions or adjust the nutritional value and your pricing. I am not here to pay for your cheap disgusting rice.

I have visited this location about 3 times. On one occasion, fruit flies were swarming all over the sauce dispensers and condiment containers. The most egregious issue was the cook not wearing a mask despite the posted sign stating masks were required beyond the counter. I appreciate the safety measures being attempted but was very discouraged and disgusted that the person actually cooking my food was not following them. I observed this on 2 visits.

I had ordered steak, chicken & veggie bowl.. got more rice than anything.. very disappointed...

Kaitlin Regan

I have visited this location about 3 times. On one occasion, fruit flies were swarming all over the sauce dispensers and condiment containers. The most egregious issue was the cook not wearing a mask despite the posted sign stating masks were required beyond the counter. I appreciate the safety measures being attempted but was very discouraged and disgusted that the person actually cooking my food was not following them. I observed this on 2 visits.

Tony Giannotti

I had ordered steak, chicken & veggie bowl.. got more rice than anything.. very disappointed...

We ordered our food online. Was super excited to eat our food. When we checked our food we realized that they forgot a few food items so we reached out to them. They said there’s nothing else that they could do for us? Before all of this we checked with the door dasher and they said that that’s all they received. We ended up reaching out to the door dash customer service. Just so you know, this order was ordered through waba grills website so it wasn’t directly ordered from door dash really. They just used a dasher for the delivery process. Really messed up how they’re not taking accountability for this issue.

went in to grab some lunch, place was too hot to sit and eat. No working ac??? I guess the owner wants his customers to grab their food and leave.

By far the worst waba grill restaurant. Not only are their bowls way overpriced compared to other locations, but I paid $40 for mostly white stale rice. I had ordered the steak & chicken bowl but was given half veggies half meat. The meat was thin and dry and it tasted like beef jerky. I had about 4 bites of the meat then the rest was rice filled to the top of the bowl. I’m really upset on how this was suppose my family’s meal of the day and I paid $40 for 3 full bowl of stale rice. The veggies were given by mistake as well. Please save your money and go elsewhere. Expensive and cheap quality food and from the looks of the reviews they have been scamming people for months.

Spent over forty dollars. First I called to place order. I was forgotten. Then I placed mobile order as I am I'll w a cough. They were sending me off w A LOT of packets I didn't ask for or need. When I did ask they weren't there. Not the sauce for the dumplings nor green onions. To top it off no salad dressing and only two forks for three of us. I got home and called again to be told I could return another time to be put on a list for a side of dressing!? What the heck. The salad and fruit is all I can eat and I have no dressing. Make sure to get all sauces and go through your bag. IT'S ALL ABOUT THE SAUCES! Dinner ruined. I would not recommend the Magnolia and La Palma location as they don't really care about good customer service or have knowledge of the sauces for different items. I shouldn't have to train your front girl employee. And I was patronized. VERY DISAPOINTED.

I just brought home teriyaki chicken dinner. A family meal which costed $28 nearly $30 with tax. They didn't even give us teriyaki sauce. What kind of teriyaki place give you no teriyaki sauce? They were giving my husband attitude for what? Ordering food? These entitled fast food workers need to get their act together! The place will close down and they will be out of jobs. I'm sick and tired of this nonsense. Dear owner please get rid of these entitled employees. They are hurting you and your $$$

I had came in here Monday night after a busy day trying to get a quick meal for my family I came in for two steak bowls and one chicken bowl. After waiting in line for over 15 minutes the cashier kept going back and forth about how they didn't have steak but they did have steak and couldn't make up his mind he gave the person in front of me his order of steak and then when it was my turn he looks at me and says there is no steak. I look behind him at the grill and they clearly have steak on the grill I asked him what about that and he said that the manager said that that meat is for online orders and that the manager would be there in 10 to 20 minutes with cooked steak from somewhere else. I said so in order to get my order I would need to place an order online and wait additional time for my food to be made and get charged more and he responded with a sarcastic "I guess maybe" I asked him since I had been standing there for 15 minutes prior to him helping me why there is no way for him to give me the order I was asking for without me placing it online and he started arguing with me about how everything was his fault and if he'd never told the other person they had steak he wouldn't be dealing with that. I had asked him again that since the manager was supposedly so close if I could just have my order he went back to the kitchen and started talking to the cooks which all turned and looked at me with dirty looks I paid $31 and received less than half a portion of steak on each bowl if these people take online orders more serious than in-store customers then they should just shut their doors because that is absolutely ridiculous.

Nice place & bad customer service. I bought a chicken and Veggie bawl at 4 pm today. They just put the bowl in a bag and gave it to me. When I going to eat , she (who was in a cash register) didn’t give me a Fork or spoon or paper napkin. Employees just talking each other’s they don’t know what they’re doing.

Lili Vmb

went in to grab some lunch, place was too hot to sit and eat. No working ac??? I guess the owner wants his customers to grab their food and leave.

Rachael Kang

We ordered our food online. Was super excited to eat our food. When we checked our food we realized that they forgot a few food items so we reached out to them. They said there’s nothing else that they could do for us? Before all of this we checked with the door dasher and they said that that’s all they received. We ended up reaching out to the door dash customer service. Just so you know, this order was ordered through waba grills website so it wasn’t directly ordered from door dash really. They just used a dasher for the delivery process. Really messed up how they’re not taking accountability for this issue.

Ana B

Spent over forty dollars. First I called to place order. I was forgotten. Then I placed mobile order as I am I'll w a cough. They were sending me off w A LOT of packets I didn't ask for or need. When I did ask they weren't there. Not the sauce for the dumplings nor green onions. To top it off no salad dressing and only two forks for three of us. I got home and called again to be told I could return another time to be put on a list for a side of dressing!? What the heck. The salad and fruit is all I can eat and I have no dressing. Make sure to get all sauces and go through your bag. IT'S ALL ABOUT THE SAUCES! Dinner ruined. I would not recommend the Magnolia and La Palma location as they don't really care about good customer service or have knowledge of the sauces for different items. I shouldn't have to train your front girl employee. And I was patronized. VERY DISAPOINTED.

J A

I just brought home teriyaki chicken dinner. A family meal which costed $28 nearly $30 with tax. They didn't even give us teriyaki sauce. What kind of teriyaki place give you no teriyaki sauce? They were giving my husband attitude for what? Ordering food? These entitled fast food workers need to get their act together! The place will close down and they will be out of jobs. I'm sick and tired of this nonsense. Dear owner please get rid of these entitled employees. They are hurting you and your $$$

Cinthia Ramirez

By far the worst waba grill restaurant. Not only are their bowls way overpriced compared to other locations, but I paid $40 for mostly white stale rice. I had ordered the steak & chicken bowl but was given half veggies half meat. The meat was thin and dry and it tasted like beef jerky. I had about 4 bites of the meat then the rest was rice filled to the top of the bowl. I’m really upset on how this was suppose my family’s meal of the day and I paid $40 for 3 full bowl of stale rice. The veggies were given by mistake as well. Please save your money and go elsewhere. Expensive and cheap quality food and from the looks of the reviews they have been scamming people for months.

Jacqueline Cruz

I had came in here Monday night after a busy day trying to get a quick meal for my family I came in for two steak bowls and one chicken bowl. After waiting in line for over 15 minutes the cashier kept going back and forth about how they didn't have steak but they did have steak and couldn't make up his mind he gave the person in front of me his order of steak and then when it was my turn he looks at me and says there is no steak. I look behind him at the grill and they clearly have steak on the grill I asked him what about that and he said that the manager said that that meat is for online orders and that the manager would be there in 10 to 20 minutes with cooked steak from somewhere else. I said so in order to get my order I would need to place an order online and wait additional time for my food to be made and get charged more and he responded with a sarcastic "I guess maybe" I asked him since I had been standing there for 15 minutes prior to him helping me why there is no way for him to give me the order I was asking for without me placing it online and he started arguing with me about how everything was his fault and if he'd never told the other person they had steak he wouldn't be dealing with that. I had asked him again that since the manager was supposedly so close if I could just have my order he went back to the kitchen and started talking to the cooks which all turned and looked at me with dirty looks I paid $31 and received less than half a portion of steak on each bowl if these people take online orders more serious than in-store customers then they should just shut their doors because that is absolutely ridiculous.

Gnanasiri Geeganage

Nice place & bad customer service. I bought a chicken and Veggie bawl at 4 pm today. They just put the bowl in a bag and gave it to me. When I going to eat , she (who was in a cash register) didn’t give me a Fork or spoon or paper napkin. Employees just talking each other’s they don’t know what they’re doing.