Pollo Feliz
Restaurant · Laredo
Sobre Pollo Feliz
Pollo Feliz is a Laredo favorite known for its delicious food and attentive service. We offer a wide range of options including delivery, drive-through, takeout, and dine-in. Our menu features local specialties perfect for lunch or dinner, with some customers particularly enjoying our chicken dishes...
Pollo Feliz is a Laredo favorite known for its delicious food and attentive service. We offer a wide range of options including delivery, drive-through, takeout, and dine-in. Our menu features local specialties perfect for lunch or dinner, with some customers particularly enjoying our chicken dishes and Tuesday specials. We pride ourselves on providing a welcoming atmosphere for everyone, including solo diners, with wheelchair accessibility throughout the restaurant. We are committed to serving great food at reasonable prices and accommodating large groups. We strive to provide consistently excellent service, although we are always looking for ways to improve, including staffing levels and maintaining a spotless dining environment.
Què diuen els clients de Pollo Feliz
Pollo Feliz in Laredo is known for its great chicken at a great price. Customers rave about the food quality and attentive service. Some common issues include inconsistent salsa quality, parking difficulties, and occasional staffing shortages during peak hours.
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Ideal per a
Tip: Try the Tuesday special for a chicken and a half with rice, beans, tortillas, and salsa. Be aware that the salsa quality can be inconsistent.
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Opinions de Pollo Feliz Laredo
Can't never go wrong with their 20 piece combo, a good deal.
The food is good, we got the Tuesday special which is a chicken and a half with rice, beans , tortillas and salsa. Not bad for $22+ dollars. I just wish the sides were a little bigger .
Recently celebrating a retirement party for my supervisor. We placed an order for 190 pcs. the food was very well served and delicious. Excellent service !
Amazing food quality with great customer service, the workers here are very attentive and kind, definitely must try whenever you get the chance, you will not regret!!
Every time I have to drive a load to Laredo, I order takeout from here. IT IS SO, SO GOOD. EVERYTHING. I'M NOT KIDDING. You'll love it, your kids will love it, your picky mother-in-law will love it unless she hates it just to spite you. The tacos sinaloa and tacos de sirloin are my favorites. I always order too much and then I can't eat it all. I want to take this entire place back home to Tennessee with me.
Being the first time going there it was awesome the specials are great employees were helpful. Only bad thing was the drive thru line was all the way till 1 block after saunders easily someone could crash if not paying attention but overall it great.
Drive thru, dinning room needs more attention
Place is good overall... only setback is finding a parking spot at times... but everything else is pretty good 👍🏽
The food and the service are always really great. My only issue is that the drive thru is so small that I feel like someone is going to hit me from behind if they're not paying attention.
First i want to mention that the prices are very reasonable. I usually get 2-3 piece chicken dinner that includes rice and beans with three tortillas, chips and salsa which is enough for a grown person to get full on, but if you’re really hungry you might have to order more. I ordered a coke, full fajita quesadilla, chips and salsa and the lady told me that it comes with chips and salsa and asked if I wanted extra, I replied no that would be plenty but when I received my order it was brought to me by a male and he didn’t bring chips and salsa so I let him know that he had forgotten them and his reply with a not so pleasant look on his face was that the quesadilla doesn’t come with it, I informed him that the lady that took my order said it did, he walked away with attitude and brought me the rest of my food which at this point I’m already full so I take the rest of the quesadilla and chips and salsa with me, when I got home I was hoping to enjoy my chips and salsa but the salsa was rotten. And as for the quesadilla I wasn’t impressed with it because it was bland, the only flavor was the tortilla with burnt spots(which I like) and had to add lots of guacamole and pico to make it taste decent. P.S.- The full quesadilla is more than enough food for one person.
Great Chicken and prices!!!!Although they can use more staff because three workers especially during lunch hour is not working out. The restroom is ok and cleanliness of eating area needs a little work. Overall 👍👍
Reasonable good service quick that's why I go on my lunch hour
The Quesadilla is good but there's a 50% chance you'll get it great or just okayish. You have to remind them to put the salsa because they sometimes forget to include it inside the box. This is only a recent issue as before this wasn't an issue.
Salsas are no good. Taste really old or expired. Been coming since it opened prices have gone up and quality down. No longer going to be honest. Have gone twice in past 10 days but probably not going anymore cuz salsas are funny tasting or expired. Used to be my favorite place 😔
There was a fly that was literally attached to the beans. Called to ask for a refund and was told they could not do that. Instead they offered another meal which i obviously didn’t have an appetite for anymore. Was told that its bc they leave the back door open by the lady that answered.
Real bad service very rude will not go back. They take down to you and she said if I didn’t like it to go somewhere else
I went inside to order to go. I had ask for small paper bag to put my salsas and the lady said they don't provide that. I told her I don't mind if I have to pay for it, she said no that I can 'throw' them in the bag with the food. I just bought $90 worth of food and they can provide a PAPER bag. Also, while I was waiting for my food, the same lady was making fun of the customer at the drive thru. I have had minor incidents through the drive thru and didn't complain. Now that I heard how they talk about customers and my experience today, will I go there again ? No.
I always buy pollo feliz but today I had to canceled order ! I was waiting inside for the order when I saw a thin ball headed man touching the thrash then scratching his beard, head and last his nose ! He went into the kitchen and started serving the orders never once did he wash his hands ! There was also a young girl with long hair re doing her ponytail and then went and handled the food ! It should be all recorded in their cámara ! It was so 🤮 disgusting to see this ! They need to use gloves ! Just go and observe they need to improve on their hygiene !
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3619 San Dario Ave, Laredo, TX 78041
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3619 San Dario Ave, Laredo, TX 78041
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building at Rail, Zacate Creek, E. Saunders, N. Arkansas sts Laredo, Texas
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