Aristide Akem

BBQ Egg burger was great. Very good service.

Carlos Saiz

Ayman

Carla Herrero

Sara

Marta Arias Arriaza

MARLON

Akem Aristide Tanyi-Jong

Nice place to hang out in the evenings. I had a very nice hamburger 🍔 here. I recommend.

mairead mc guinness

Our waiter Daniel was great!

Frederico Alexandre

A little bit on the expensive side, but tasty

Kauan

Perfectoooooo

Lugar poco concurrido. Es bastante fácil encontrar sitio aunque no lleves reserva, pero depende también de la época que sea. El servicio es bueno pero bastante lento, tuvimos que reclamar la comida en varias ocasiones cuando vimos que comensales que habían llegado después de nosotros habían recibido antes su pedido. Tienen disponibilidad de llevarte a casa la comida que te sobre. La nueva pasta carbonara muy rica. Con la promoción fosterianos 2x1 se queda de lujo.

Maria Jose Curto Ponce

Excellent service and professionalism from Carlos. The food was good, but the dining room was a bit cold.

Fui a cenar con unas amigas a las 10:30 de la noche (creo que es una hora decente) y los camareros nos estuvieron metiendo prisa constantemente. Entiendo que se quieran ir a descansar, pero nos preguntaron si queríamos postre después de pedir las bebidas, nos trajeron los platos principales sin haber terminado los entrantes y estábamos empezando a cenar cuando ya nos trajeron la cuenta y nos hicieron pagar mientras cenábamos, quedándose ahí esperando el pago. Fue muy agobiante e incómodo. Si hay un horario se debe respetar.

Rafa Jiménez

The food was delicious, the facilities comfortable, and the service from Chesco (very friendly, attentive, and helpful) and Aaron (very attentive and quick) was excellent. However, the drinks were served at a very slow pace, and the dessert was equally slow. Overall, there was a lack of effective coordination; we didn't know who to ask for drinks, and when we did ask someone else, they wouldn't arrive, and then later, when more drinks arrived, they were often in poor condition.

Diego Mendez Caballero

Saturday, January 10th, the place was almost empty. We ordered nachos... ice cold, just like the Coca-Cola. We ordered quesadillas... They arrived without onions. One of them said, "It doesn't come with onions," and the other said, "My order never arrived." Who am I supposed to believe? Terrible experience.

Helena Q R

Despite not being very crowded, the service was incredibly slow. They brought a dish only after everyone had finished theirs, the appetizers arrived just as the main courses were starting to come out, the desserts were brought without spoons, and when they finally arrived, the ice cream was half-melted... And to top it all off, the cutlery was dirty and sticky. I will never go back there. We only went because parking is easier than at the one in Parquesur.

Paula Martín

We went a couple of weeks ago and, to be honest, I was a little disappointed with the service. They saw us come in and the waiter took more than 5 minutes to seat us, even though the place was half empty and he was looking at his phone. I understand why, since it was past 10 pm and he knew that if we got fed up and left, he'd save himself the trouble of serving us. Finally, we asked if they could serve us and they gave us a table. Ordering the same thing took a while and they seemed reluctant. I understand that if four people show up for dinner an hour and a half before closing time it's frustrating, but then they should put up a sign saying they don't accept reservations after a certain time. The food is from a chain restaurant, so it was very tasty and met expectations. The place is practically brand new, very clean and nicely decorated.

He borrado mi anterior reseña para contar lo acontecido en mi última visita. Llegamos al restaurante a las 21 aproximadamente y casi al momento de sentarnos pedimos bebida y un entrante, Bacon & Cheese Fries ya que al ser mi pareja celíaca teníamos claro lo que íbamos a pedir, tras analizar la carta con calma pedimos los platos principales, en el caso de mi pareja y dado lo reducido de la carta para celíacos pide para ella un BBQ & Ranch Chiken Flatbred, plato que en la carta aparece como entrante y que especificamos varias veces al camarero que lo queremos como principal, no como entrante, el otro plato es una hamburguesa de la carta normal, recalcar que la intención de pedir las patatas de entrante es para poder compartirlas sin tener en la mesa platos con gluten y evitar posibles contaminación es cruzadas. La sorpresa viene cuando comienzan a traer los platos, en primer lugar traen el BBQ & Ranch Chiken Flatbred, plato principal de mi pareja, prácticamente un minuto después aparecen con las Bacon & Cheese Fries, el entrante pedido nada más sentarnos en la mesa y sin que pasen 2 minutos aparece el camarero con mi hamburguesa, desconozco si es incompetencia, falta de atención o de interés pero es una práctica de este restaurante que cada día se vuelve más habitual, cabe resaltar que salvo las excusas del camarero que nos tomó nota de la comanda y el que nos sirvió casi todos los platos, las Bacon & Cheese Friesed las trajo el encargado en segundo lugar, no se digno nadie a pedir disculpas, el encargado ni se acercó a la mesa a dar la más mínima explicación de lo sucedido tras ir a preguntar a cocina. Lugar al que no volveremos bajo ningún concepto, si este es el servicio un miércoles con tres mesas ocupadas en todo el local no quiero ni pensar el poco cuidado que tendrán en esa cocina con la comida para los celíacos preparada con el local más lleno.

Los camareros buenísimos y profesionales, el responsable no tanto, más ocupado de que se sepa que ahí manda el que de atender a la gente, no es resolutivo, se ha ido una pareja porque han atendido antes a los que han llegado después y no ha sido capaz ni de articular palabra. Mención especial la comida que me han puesto la salsa cortada que se veía a simple vista en el tarrito, el entrecot era el corte del nervio y grasa de despiece por lo que no hemos podido comer ni un cuarto del plato, hemos pedido patata asada y ha venido con fritas ( no pasaría nada si no hubiéramos comida unas bacón cheese fries de entrante que por cierto han pasado por tiempos mejores, el bacón estaba negro) al decírselo al encargado su respuesta ha sido "Muy bien esa es su opinión" aún enseñándole el plato donde se podía comprobar que estaba el entrecot entero entre el nervio mazacote del plato y los trozos cortados en el plato. Se ha dado media vuelta y se ha ido. Si no le hubiera visto actuar y comentar sobre las quejas de otras mesas diría que le ha sucedido por primera vez y no ha sabido reaccionar, pero la realidad es que le he oído hacer comentarios despectivos cada vez que se le ha quejado alguien ( que no han sido pocas las veces en una hora) a si que lo que realmente ocurre es que no tiene profesionalidad ninguna y le da absolutamente igual.

Elisabeth Aragon

A terrible experience. After waiting an hour for our starters, they brought us a salad we'd ordered as a starter, even though the burgers were already on the table. It was a completely different salad, and they didn't add the chicken, instead using walnuts—probably to cover up the fact they hadn't included the chicken. The burgers arrived ice-cold after an hour. I ordered cavatappi, and they brought me macaroni, which isn't the pasta for cavatappi. Without even mentioning that they didn't have the usual pasta, they brought the macaroni, which was completely overcooked—it was like eating Play-Doh. It was definitely a very unpleasant experience. At least the service from the waiters was good.

azucena Azucena

We love coming to this foster restaurant, but today was horrible. The wait for food was over half an hour, and it wasn't even two o'clock. The children's menu was incomplete. Normally, they come with three pieces of chicken and cheese, but they came with less. We waited over 10 minutes for drink refills... A burger that's almost €18 and this small is crazy... I ordered dippers after a long wait, and they brought me normal ones... A major disaster, you can tell the usual manager wasn't there...

fei fei lv (ISABEL)

Very bad dining experience, we waited at the door for about 10 minutes and no one greeted us. In addition, the speed of serving food was a disaster. There was only one waiter at lunch time. The ribs were sour. It was a disappointing dining experience.

Return Client Yes / No

NO. Won't be back. My own mistake for not having just left sooner given the way we were treated from the start. On entering the restaurant the manager definitely saw us but decided not to acknowledge our presence and left us waiting at the entrance while they stood between the kitchen and diners. Great start to our customer journey! When finally being attended by a really friendly waiter we requested a seat by the window but were told that the area was unavailable untill the restaurant was fuller. Does that make any sense? Customers that arrive later get the choice of window seats? ...again, it felt like an invitation to leave. The food was ok but some dishes were just tasteless and definitely not worth the money they charge for them. After we'd finished eating the manager then walked past the table and saw that we'd finished. Did they ask if everything was ok, take away our plates or offer us the dessert menu? No. I guess they think that would be below their pay category. Basically a bad experience from the start to end. They even asked us to follow a QR code to leave our opinion with the option to leave our email so they could contact us with a response. One week later and nothing which is why I'm making my opinion more public. Fosters Hollywood, you seem to have it all wrong. Let your waiters teach your managers a thing or two about customer service. Google obliges us to give a minimum of 1 star which I guess goes to the poor waiter that has to put up with a boss like that. Sorry no photos to share but if I were to have taken one it would have been of the exit which you should aim for as soon as possible.