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Loudonville

McDonald's

★★★★ 3.5 · 114 reseñas

At McDonald's, we're a classic fast-food chain that's been serving up burgers & fries for years, and we're proud to call Loudonville our home. We've built a loyal following by delivering quality food and warm service in a welcoming atmosphere. Our customers rave about the taste o...

McDonald's

Burger · Loudonville

3.5 · 1,399 ressenyes Google
www.mcdonalds.com
Yelp 2.0 (25) TripAdvisor 3.2 (27) DoorDash 4.1 (200)

Sobre McDonald's

At McDonald's, we're a classic fast-food chain that's been serving up burgers & fries for years, and we're proud to call Loudonville our home. We've built a loyal following by delivering quality food and warm service in a welcoming atmosphere. Our customers rave about the taste of our signature sand...

At McDonald's, we're a classic fast-food chain that's been serving up burgers & fries for years, and we're proud to call Loudonville our home. We've built a loyal following by delivering quality food and warm service in a welcoming atmosphere. Our customers rave about the taste of our signature sandwiches, like the iconic Big Mac, which is made with two all-beef patties, special sauce, lettuce, cheese, pickles, and onions on a sesame seed bun. On a quiet evening, you can enjoy your meal amidst cozy decor that makes you feel right at home.

Què diuen els clients de McDonald's

Reviews are mixed. Some customers praise the fast service and fresh food, especially the Big Mac and Double Quarter Pounder. However, many report long wait times (especially in drive-thru), incorrect orders, uncleanliness, and poor service.

Plats populars

Big Mac Double Quarter Pounder fries (8) nuggets sausage egg and cheese biscuit hash brown sausage McGriddles sausage McMuffin

Ideal per a

Ràpid Informal Turistes

Tip: If you go, dine in for potentially better service and check your order carefully before leaving.

Services

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

Preguntes freqüents sobre McDonald's

McDonald's es troba a 501 S Market St, Loudonville, OH 44842, Loudonville.
McDonald's ofereix cuina burger.
McDonald's té horari d'atenció. Consulta el perfil per horaris actualitzats.
McDonald's ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a McDonald's segons les opinions dels clients són: Big Mac, Double Quarter Pounder, fries, nuggets, sausage egg and cheese biscuit.
McDonald's és ideal per a menjar ràpid, informal, turistes.
Reviews are mixed. Some customers praise the fast service and fresh food, especially the Big Mac and Double Quarter Pounder. However, many report long wait times (especially in drive-thru), incorrect orders, uncleanliness, and poor service.
If you go, dine in for potentially better service and check your order carefully before leaving.
1,399
Ressenyes

Opinions de McDonald's Loudonville

3.5
1,399
5★
32%
4★
22%
3★
22%
2★
8%
1★
15%
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Jen Weidinger

Nice Local McDonalds. Friendly & Helpful Staff. We get a lot of tour-rons than come through and their reviews reflect their “me now” “impatient” attitudes. Please try to be more patient when waiting for your order. As you can see it’s the only drive through fast food restaurant on this side of town.

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Becca Sigler

Boy with long hair and nose piercing (didn’t get his name) in drive thru was very nice! Give him a raise! 12/14 5:30pm

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Jessica Dettorre

Fast service, friendly employees, & hot delicious food! One if the best McDonald's I've been too. So good in fact that I never write reviews but had to for this location 😁

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T “Cheshire 13” V

I dont know who but on September 22, 2020 at around 11:30a.m. I got an iced coffee French vanilla with extra French and a shot of espresso. Usually when I order this from this McDonald's its not that great but I was extremely tired from working both my jobs so I decided I need something to wake me up... I just want whoever was the one who made my coffee that day to know that I wish they could make my coffee every day thru there it was soooo good. THE BEST!!! Excellent work 👏 😊💖

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Ken Gibbons

Out in the country but as clean and well kept as I've ever seen!

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David Anthony (Matty87)

Very nice place. One of the nicest McDonald's around. Clean good parking. Nice clean Inside. Manager helped me with my order on my app. Somehow it messed up or I hit the wrong button. But she was nice and fixed it. Thank you again

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Randy Jarox

We stopped at the Loudonville, OH McDonald's on our way home from Mohican after doing a DJ gig. It was late, and we almost thought it was closed, but there were a couple other cars in the drive-through. The voice that greeted us was pleasant. We ordered a couple meal combos. When we got to the window, the employee provided a larger than ordered decaf that was freshly made. She said they were closing soon, and that they didn't want to throw the decaf away, so they gave it to me. The fries were some of the best I've ever had. They were hot & crispy. I always get a filet-o-fish because I don't eat meat. The filet was hot & fresh, as well. Awesome food at Loudonville McDonald's!! The only advice I would give this establishment is to fix any burned out signs so customers can tell you're open for business. We almost drove by, thinking it was closed. We don't live nearby, so I thought they might have early hours. Oh, and our server wore a fun Halloween shirt. Loved it!!

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Jamie Young

I love the food I love the service I love the asthma fear As everything was amazing here I got a take out For just $9.66 about 1-1 dollars for each person

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Aaron Dearth (Jay5gen)

I admit, I'm biased, as decades ago I put in my years of teenage drive through work here... But despite the recent unfortunate modern remodel from the beautiful classic design this store remains the crown jewel of the local McDs. Clean, quick, accurate, easy to park in, just about every box ticked.

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Wesley Roberts

McDonald’s consistently delivers a fast, reliable, and satisfying dining experience, earning a well-deserved 5-star review. Whether you're stopping by for a quick bite or grabbing a meal on the go, McDonald’s provides convenience and quality that’s hard to beat. The food is classic and comforting. From the iconic Big Mac to the perfectly crispy fries, every item is prepared fresh and served hot. The Chicken McNuggets are always a hit, and their breakfast menu, especially the Egg McMuffin and hash browns, is a great way to start the day. They also cater to changing tastes with healthier options like salads, apple slices, and premium coffee beverages from McCafé. The service is quick and efficient, which is ideal when you’re in a hurry. The staff is friendly and works hard to keep the line moving, whether you’re at the counter or in the drive-thru. Mobile ordering and the McDonald’s app make the experience even smoother, allowing for easy customization and deals that save money. The restaurants are clean and welcoming, with a comfortable environment for dining in. Many locations also have play areas, making it a family-friendly option. What makes McDonald’s stand out is its consistency. No matter where you are, you can always count on them to deliver the same great taste and quality. It’s this reliability that keeps customers coming back again and again. For a quick, delicious, and affordable meal, McDonald’s is a top choice. Whether you’re craving a classic burger, breakfast on the go, or a sweet treat like a McFlurry, this iconic chain never disappoints.

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JameZ Coffman

This is a nice little mcdonald's tucked away in the valley of the mohican, which offers a good break for the river and campgrounds.

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Linda Wiland

Clean restrooms, clean restaurant area. Employee was mopping behind cash registers at 1p.m. when we were there. The food was typical McDonald's. Very good. The staff was friendly. They had self order & pay kiosks, but we went to the cashier. It was a good experience all around.

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Sarah Norman

Very good and quick in the drive through. Food is hot and visually appealing every time I have been so far. The employees are also very courteous and friendly as well.

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J L

Gotta give a big shout out to the honest people at McDonald's Loudonville! I left valuables after a visit, manager saved them for me and returned. Thank You very much!!!

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Robin M Costanzo

I was on my way home and had to use a restroom. I knew there was a McDonald's on the way, so I stopped there in Loudonville, Ohio. The restroom was immaculate, and the food was wonderful!

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Mike Lucas

This location is really on top of their game. Restaurant was clean, food was served hot and fresh and the people were friendly.

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Tommie Layne Pelfrey

Just want to shout out to the Loudonville crew on Tuesday, December 17th, 2024 at 1:24 PM.....fries were actually hot!!!! Crew was awesome and fast!!!!!

Paul Berick
Paul Berick

I was about to give them four stars because of the long wait in the Drive-Thru but when you compare their service and product to that of the Black Fork Bistro downtown oh my gosh is it great, this is an EASY five-star! You HAVE to try the Big Mac. (Also, in case you weren't aware The Black Fork Bistro no longer takes carry out orders by phone MEANWHILE McDonald's is over here putting thousand island dressing on a burger?!? Sorry Bistro,womp womp.)

Zander Oswald
Zander Oswald

After riding bicycle over 30 miles on the nearby Holmes County Bike Trail, beginning at Glenmont, a visit to McDonald’s was in order afterwards! Food and staff awesome! Dined in! Ordered the Double Quarter Pounder Valu Meal. Visited store 8/27/25 ca. 2:30 PM. Zander and David from South Euclid, Ohio

Tim L
Tim L

I'm used to my local McDonalds being super slow, but here the employees had our food out so quick it was really nice. Everything was great

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Karen Snyder

Mc Donald's is usually consistent in facilities, food, & service. I believe our small group stopped there in order to use the restroom. This was before going to the nursing home to visit my father on his 93rd birthday. The facilities were clean and adequate.

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GW Gardenwife

The employees were friendly and the fries were fresh and hot. It was clean except up at the beverage area. There were some spills and the trash bin in the counter was full. The mural in the side room was really neat, painted by someone in 2000.

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bill fresh

Young man running register young and probably newer hire. Obviously nervous. Doing his best. Customers need to chill. The crew was busting their butts to keep things moving. That's all one can ask. Do your best...keep things moving.

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Mason

Great food and speedy delivery. Was a 10 car line, gone through in 5 minutes. Fresh hot food, but had to wait for an iced coffee that ended up being warm.

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Amy F

They keep giving us unsweetened tea...we ask for sweet tea! Other than that great!!

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Kristen “Kasher” Asher

It was McDonalds. One burger had been smashed so hard it split, yet still edible. Just didn't look right with part of the burger hanging out the bread.

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Robert Petry

About average for most McDonald's cool mural of the area in the dinning room.

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Tara F.

This is a really good McDonald's . Food is always super fresh and hot. A little slow, but worth the wait.

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Jonathan T

I put in a mobile order and came to get it they pulled us around and they told other cars too and they took over 10 minutes too get my food

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Jonathan T

I put in a mobile order and came to get it they pulled us around and they told other cars too and they took over 10 minutes too get my food

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John Rogers

Usual menu, they open the inside later in the morning but don't have inside seating right now. My bagel was burned, but as this is the only fast food restaurant in the area, you are stuck. I would recommend going to one of the many mom and pop restaurants in the area.

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Shone Brooks

Good location, located conveniently near the state park. On our second visit, their kiosks were not processing credit cards. They mentioned often having problems with their network connections.

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Tammy Norman

My sandwich had a sticker advising it was special order no onions or pickles but it had onions and pickles. French fries were limp and flavorless and McDonald's use to have the best french fries. Chicken nuggets have changed too, it's scary when the cats sniff and walk away when they love chicken!

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Sue Ajian

Could have had more gravy and biscuits were hard. Service at drive through was good and got food in a timely manner.

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Jim Meyer

The food was decent.. So, they added another drive thru line... but still only one pick up window ??? They added three more " do it yourself ordering stations... plus the two they already had.. They added more parking spots for those who have to wait to get their food, because the drive thru couldn't keep up... They keep adding places to order your food.. BUT DIDN'T ADD ANY MORE PLACES TO MAKE YOUR FOOD. So maybe, They Need To Add Another Kitchen.. ??? McDonald's struggled to keep up with ONE drive thru lane.. What the hell were they thinking when they added a second ??? So they add more places to order... Then add more places to park so you can WAIT. And inside now, they give you a number, so you can go sit down and WAIT. Then act like you got special service, because they brought it out to you.. (after you had to get your own drink, straw, napkins, ketchup and salt, and bus your own table when your done) What's Next, you have to bag your own "to go" orders, and bring your own bags and cup.... Jesus Christ

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Peter Snyder

While the service and food is good, I'm not sure why when I eat there I have to be subjected to the lies of Fox news at 100% volume the entire time, especially after this week, when fox settled with dominion for almost $800 million for lying about the results of the 2020 election. Why you would want to promote that in your establishment? Children come to this restaurant! They are the future of our country, and they should not be subjected to the network that is seeking to destroy it with its propaganda. That being said, my quarter pounder with cheese was very tasty. (Fyi you should also look into the coke zero tap bc it always tastes like root beer.)

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edward komito

I went in just to get a medium coffee. That took about 10 minutes or so even though there was nobody at the counter. When I asked for some milk for the coffee I was told I could either have half and half or if I wanted real milk they would have to sell me the milk. Considering the cost of the coffee which was $3.19 I thought it was pretty outrageous that they couldn't even provide me milk.

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Brody Bishop

This one is expensive as all get out because of it's proximity to cedar point avoid at all costs. The young African American female makes it seem as if ever order is a burden.

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Mike Parsittie

Pretty much got my food in and out good time the girl at the window had a nice smile but just waiting a little bit it just seemed like they needed better management for the people to be trained to move and work together

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Richard Henderson

It's McDonald's. What more can you really say about it? Service was friendly and fast but you know it's just McDonald's you get what you pay for

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Nichole Shultz

Waiting for your food takes a while and recipients are very rude and have disgusting behavior most staff handle it very well even though they are very short-staffed and do the best they can so kudos to them! however the price for a lot of these items are outrageous and would hope that at least the fries would not be cold every single time my husband and I go!

benjamin stinemetz
benjamin stinemetz

Food was good, except the fries which were definitely not golden brown even after asking for some that were fully cooked...

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Logan Mellert

Tough for this place. High traffic McDonald's, lots of customers to please. Bathrooms weren't spotless but acceptable given the number of people on a weekend afternoon. Service was quick given the number of people. Food was sub par compared to other McDonald's, 🍟 undercooked, bread stale, sloppy sandwich construction. Ok place if you're in a pinch, I guess...

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Sadistic G

Hard pressed to find a worse McDonald's i now know why I've been told yo go to the one off the highway. Just missed there breakfast menu so I thought well the food will be hot and fresh boy was i wrong fries where cold and soggy (I've found McDonald's fries in the back of my car the kids have dropped and I had them back in May that where crisper than today's fries). The 2 cheese burgers where cold and the bottom of the buns had been sitting in pickle juice. Normally they just get my order wrong but today was worse than that.

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Colleen Farewell

They argued that iced coffee without cream, doesn't have an unflavored liquid sweetener, they're telling me the cream is what sweetens it. He learned from another employee who over heard him. He then put 1 pump of it in and handed it to me and rudely said "I didn't know and shut the window in my face so I couldn't ask for a straw. Iced coffee comes with can and unflavored liquid sugar, without cream it still gets sugar, coffee and ice.

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Deni Marie

This place is always so slow. Once there are 5 or 6 cars in the druve thru it seems like they can't handle it and they stop taking orders completely for several minutes. I ordered 2 drinks, sat in line for 12 minutes, seriously, and when I finally get to the pick up window the person handing out the food and drinks picks up an empty cup and walks away to make an iced coffee!? My drinks are sitting right there and that's all I'm getting! I gave a "what's up" gesture to the manager and when she comes to the window I tell her I just need my drinks and she looked at me like I'm crazy. I told her she might want to have the person at the window check the next order before walking away in case it's just drinks like mine. Of course she didn't even acknowledge me.

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Dennis Newcomer

I have traveled to over 35 states and this store is the worse I have seen. Take a good book or movie as the average wait time is around 20-30 minutes. Feb 7 2022 Update:. Food quality has improved quite a bit. However, wait times are about the same. If you use the mobile app or go inside to order your waiting will be even longer. This store seem to favor drive through customers over all else. Sep 22 2022 update. Waiting times are still insanely long. Drive in, pick up, or dine in....you will be waiting for your order to be completed. Plan accordingly

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Susan Moorhead

No one comes to the front when you are waiting. Ordered on the app and waited over 10 minutes, there was no one else in the restaurant. Not stopping here again.

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Beth Murray

Food is usually cold and always have to wait. The women there aren’t to friendly. Food is supposed to be hot and fresh do better McDonalds!!

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Timothy Good

Very slow and didn't get order correct it was a lg coffee with 5 sweeteners got lg coffee no sweeteners. Waited 7 minutes and 3 was at the pickup window watching them fill soft drinks and when she pored the coffee pot was half empty so the wasn't waiting on it to brew.

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Mindy Gerich

Fries were cold, and the sandwich tasted like it had been sitting a while. For the long wait in line, nothing was fresh. Also, I had to ask for my sandwiches as they only handed out a bag with fries in it.

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Gregory Hartz

They don't have any donuts or HC orange and are slow

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HonestReviewsSince94’

They say they close at 11 but I go after work around 9:30-10 and they tell me they’re closed almost every night. When they are open they charge extra for every little thing you get. No other McDonald’s does that. For example when you sub bacon for sausage at breakfast they charge you per bacon strip. Most ludicrous thing I ever heard of. It’s worth the drive to go to a different McDonald’s truly.

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Kenneth Hoover

Same lousy service as last year. I love the charges for condiments and water. Won't miss them when they are gone

Bob Tuel
Bob Tuel

The Service Was Slow Waited 20 Minutes For My Order At The Counter Other People Waited Also Didn't Seem To Be Anyone In Charge Kids Didn't Seem To Have Any Hustle Fries Were Cold I Had To Ask For A Cup For My Drink So Did Many Other Customers Tables An Lobby Was Messy No Lids For Drinks Drink Area Was A Mess Not A Good Day For Many At This McDonalds

Kasey Rogers
Kasey Rogers

Used to be one of the best in Aahland County - now they're horrible. I waited for 10 minutes, entered a $30 order just for them to tell me they don't accept hundreds.. I left - came back with change, and apparently took too long so I had to order again. Took another 20 minutes making my food, and left me to pace in the dirtiest fast food joint I've ever seen. I almost offered to clean it for them. The fingerprints were all over every window, there was a Milkshake spilled in a line all the way out the door, the rugs hadn't been touched all day, the wrappers and lids everywhere were insane. I noticed all of this, and how absolutely filthy everything was - so I went to grab some hand sanitizer. Wouldn't ya know - every SINGLE DISPENSAR I tried (5 total) including the ones beside the kiosks were bone dry. 2 of them were broken. I'm going to be surprised of we didn't catch some sort of disease in there - that was unacceptable. I've worked fast-food for years, and never would that have been even remotely tolerated anywhere else. McDonald's in Millersburg to be exact. Do better. Manager on duty was Melissa, I believe was her name. Our fried were also pulled from the fryer way too early. Floppy, and not completely cooked. Billy - the kid at the front counter was sweet as pie. Best part of the visit.

Clairessa Armbruster
Clairessa Armbruster

I came in here to eat for lunch today and the girl working the register looked like she just got yelled at or just genuinely hated being here. She walked around the dining room and picked up trash while I was eating but didn’t wipe down any tables they were all filthy.(I cleaned my own table to eat) I know it’s a McDonald’s but it was very sad.

Dan Baughman
Dan Baughman

Cashier had trouble hearing, didn't repeat the order back to me. On the receipt was a extra 4 piece nugget that was not put on the tray. The were out of ketchup at the counter. The fries were of course cold.

Andrew Jones
Andrew Jones

The two star rating is pretty generous I feel like. I went through the drive thru and although it was busy, waited 20 minutes to get my food from when I was at the speaker. Unbelievably slow. Almost embarrassing. Then when I finally got up to pay they were running a promotion where if you gave them a rating on service they would give you a free sandwich. I’m sorry, but I can find better ways to kill a half hour.

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Dorene L.

They never get your order right they really need to hire people that are there to do a good job not to just collect a paycheck better yet just close that McDonald's down and open a burger King

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Chad B.

None of the tables were cleaned. Fries, spilled drinks and lettuce on all tables. You couldn't take 3 steps without walking on trash. The pop machine has zero ice. I would be embarrassed if this was …

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Chad B.

None of the tables were cleaned. fries, spilled drinks and lettuce on all tables. You couldn't take 3 steps without walking on trash. The pop machine has zero ice. I would be embarrassed if this wa…

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Chad B.

None of the tables were cleaned. Fries, spilled drinks and lettuce on all tables. You couldn't take 3 steps without walking on trash. The pop machine has zero ice. I would be embarrassed if this wa…

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Thomas G.

These clowns never get my order right.... Are often serving dead food... take 20+ minutes to complete an order... and love to ask me to pull up to wait even longer so they can fake their drive thru n…

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Thomas G.

These clowns never get my order right.... Are often serving dead food... take 20+ minutes to complete an order... and love to ask me to pull up to wait even longer so they can fake their drive thru…

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Thomas G.

These clowns never get my order right.... Are often serving dead food... take 20+ minutes to complete an order... and love to ask me to pull up to wait even longer so they can fake their drive thru…

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Liam H.

Service was atrocious, waited for 25 minutes for some nuggets and fries, and still waiting...

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Liam H.

Service was atrocious, waited for 25 minutes for some nuggets and fries, and still waiting...

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Liam H.

service was atrocious, waited for 25 minutes for some nuggets and fries, and still waiting...

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Brian C.

The management at this McDonalds is a HUGE problem. They bully the staff and are rude. When called out on their behavior, by a customer they are even worse. McDonalds cannot expect their staff to…

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Brad Rickett

Treated my 80 year old father to a quick lunch. Average McDonald's food but way too many flies, I expect some this time of year and he grew up on and has been around farming most of his life and he complained about how disgusting that was. Makes you wonder how many were back by the food line and how many people going through the drive thru had no idea. We'll be finding a different place when around Loudonville

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Troy Taylor

The outside tables were dirty. The sandwiches were just thrown in the box. The cheap iceberg lettuce is nasty. No salt on the fries. I know it's just fast food, but I'm paying for a hot well made sandwich. Not a sandwich thrown in a box.

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Fred Luhring

If you want your order screwed up come to Loudonville McDonald's they will more the happy to take your money and mess up your order. I will not recommend this McDonald's to anyone and I will take the time and go to a McDonald's farther away instead of supporting the local mistake.

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Lauren Morehouse

They didn't fill up my smoothie all the way and I know its supposed to be not completely full but it was like 3/4 of the way full. I went in to talk to them and figure out why they did that and the lady was super rude and acted like she was clueless. Not planning on going back to that location.

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Devon Smith

The customer service is horrible. Went through the drive through messed up our order. Didn’t give me some items. Then get our drinks there was no ice. I asked for ice and the guy said “ oh yeah we don’t have any “ well thanks for the heads up when I ordered my food. Will never go back there again.

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Amy CLE

The worst McDonald's I've ever been to. Always a problem. The only reason they're still in business is because they're the only fast food for a few miles. In serious need of corporate assistance. Always dirty. Always slow. Poorly trained employees.

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Jim Bonine

We used there new ordering system. What a joke, after I put my order in and paid for it there where six people ordered at the counter they ALL got there food and was eating as we waited for our food . I went to the counter and asked for my food. A very nice young person said that my food was over on the counter and said that it had been there for over 5 minutes. I asked what good it the number tag is if they don't bring the food out? You will love the answer I got...that's not my job. You got to love it.

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Robert Hobbs

Incredibly slow and always slammed. Tourist area where it tends to get more business than it can handle. It's been so bad that I've had to sit outside, even the parking lot gets overly clustered. Orders are frequently wrong, which tends to be parr for the course with McDonald's, but heavy traffic tends to make this worse. I am growing more intolerable of McDonald's as a company in general, and this particular one does nothing to rectify the thoughts. I always recommend people avoid and find elsewhere in an area with much better options.

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GM Kraus

Drive thru, ordered a quarter pounder with ketchup only. Received the order and it had cheese on it, no ketchup. Took it inside and the clerk wanted to argue over the order as well as the manager. Stated cheese "ALWAYS comes on a quarter pounder no matter what". Well, no where does it state that and if I ordered it as a quarter pounder with ketchup only, how does that include cheese automatically?? Also wasn't very friendly about the remake and treatment of customers.

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Clifford Davidson

This place is terrible. Takes 15 mins to get food and when they forget something instead of bringing it out they want u to go back thru the line and take another 10 mins to fix their mistake instead of just walking it out to you. They also like to lie about the ice cream machine when they get busy like we don’t know that trick by now. Shut this place down already and give us something better

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Lillie Warner

Hubby stopped on the way back home to get us something to eat and needless to say I'm in the bed been up sick all night after eating there food I had the double quarter pounder with cheese fries and coke he had the big Mac meal he is fine today I'm not and 2 other times we went there at night the burgers were raw inside and we just ate the double cheeseburger then and we both were sick they just need make sure they cook there food all the way me I'm done eating McDonald's

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Michael Wellman

Make a mobile for breakfast, get there at 10:25 wait in line for 10 mins get to the window to give them my code. They cant do breakfast now because its 10:36 i guess that's my problem. So then i cancel the order to place a lunch order and it won't let me because i already have an order waiting for pickup at the location. What a joke of a McDonald's

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Cassandra Smith

Ridiculous amount of bbq sauce on the McRib. Looks like someone was just mad that they had to do their job. Excessive amount of bbq sauce is all over the sandwich and the box..

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Brooke Giebel

This is the slowest McDonalds I have ever been to. We went around lunch time yesterday, so we anticipated a wait, but the two line system is being incredibly poorly run. We got trapped into the inside lane by a bunch of rude customers, so initially not the McDonalds people's fault. However, we then waited FORTY MINUTES IN LINE because we were trapped and the cashier's were only talking to the "lane 2" customers. So we sat trapped, completely unable to get out of the line, and then we get up there and they didn't even have all day breakfast, so my husband couldn't get a hashbrown. An unimportant thing, but after everything, I was so upset.

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M “Haumer”

Placed a mobile order, they said my payment didn't go through so my mom paid. 5 days later, the transaction went through on my account and my mom still paid. I'm not sure how to go about getting a refund back since it didn't come out of my account until 5 days later. Don't place a mobile order from this mcdonalds, they're quite literally just going to scam you.

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Michael Brown

My family and I stopped to have a soda after adventuring in the area. The manager was super snarky when letting them know the ice machine was empty. Keeping in mind that we were just asking for ice for our drinks which was a MAJOR inconvenience for this manager . She was rude and has Zero customer service skills.

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Jeffrey Niesen

Extremely slow service, and when it finally was done, all the cheeseburgers were so burnt they were black. An attempt to cover the burnt areas with cheese was made, making the food even worse. Dining room was dirty along with the drink station.

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Josh The Mediocre

I'm going to start doing it this way, everytime i get a stale cheeseburger i'm going to write it on here. It happens too often at too many locations. 4/7/2023 ordered plain cheeseburger, not busy at all, the bun was so hard i didn't even eat it, like it had been sitting for 2 hours and put in microwave. unacceptable.

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Michelle Bellomy

Our family went 3 times during our vacation. I had to wipe the tables off every time none were clean. The cashier was pretty rude to my child for asking for ranch. The food was ok just very filthy everywhere.

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T M

If there was such a 0 star that's what it would be. This is the worst McDonald's ever. It's takes 15-20 mins to get through the drive thru on any given day. They always mess up our coffee. In the summer there are a lot of campers and they are never prepared.

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Cassandra Briggs

My sandwiches were so “well put together” that the meat and eggs weren’t even on the muffin. Ordered a large orange juice, and they gave me a small… sloppy, and clearly don’t pay any attention to the orders. **I’ve worked fast food in the past, I know it is not this difficult to get an order correct! Nor is it difficult to put the food together without having the main part of the sandwich falling off of the bun!** Absolutely ridiculous and uncalled for. Awful service!

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Dana Price

Gross tables and lobby no restock on ketchup and straws plus very slow service.

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Karen Robinson

After waiting for 20 minutes with only 2 cars ahead of me and then being given cold, rubbery fries it was a total waste of my time and money. Does the management or food handlers realize the food being sold and given to customers is subpar? My days for McDonalds is over.

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Paul Edwards

Waited 10 minutes for food to come out, usually that's acceptable because this location is so busy. But there were only 3 cars in the drive thru and they had been gone 5 minutes b4 I got my food. I told the worker, I also had drinks, she said I'll send someone else out. Next person brings me the wrong drinks, I show her my receipt with correct drinks, then she brings them wrong again. Mind you, I'm now at 20 minutes. I went in to get my order remade, you would think that a manager would have at least talked to me. Nope. I'm sure they remade the burgers and fries. But the nuggets and big Mac were cold.

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Mark Sabo

Won't be going to McDonald's anywhere anymore. Lines of card waiting to get food. Ain't nothing fast with this modern made fresh bs.

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Nicole Feurer

I never rate when it’s bad but I’ve tried to give this place a chance more than a handful of times. 45 min wait for 4 plain cheeseburgers, another time messed up 3 different peoples orders and when I told them it was messed up the attendant asked what he was to do about it… now today I place an order for $20 worth of food… try to pay with a $100. They said they can’t take it..I asked if the manager could and she said she couldnt (I didn’t have anything smaller) even though food was ready they turned me away. Taco Bell down the street had no problem taking the money.

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Rev JR (Joshua Randolph)

I decided after some time to go back. I've been here multiple times in the past year. The service is still not improved. Today I ordered for curbside, waited about 20 minutes after the email confirmation and picking the number of the spot I parked in. After then walking inside, to inquire as to whether perhaps my order had been lost in the system or something, and being asked if my order was any number of different orders (after even providing the name on the order and the order number itself), the order had apparently been sitting on the back counter for the previous 20 minutes, as they picked it up (completed and sitting there), and it did indeed have the curbside spot and the grill tickets were indeed printed within the same minute as I had the order confirmed in the app, meaning that someone looked at the slip on the side of the bag (also had the same time for order completion), saw that it was for curbside, and just decided "nah." As one can expect, when food has been sitting for 20 minutes, it's no longer hot. No offer to remake it. Just a simple "sorry about that" which is at least something I guess. Here's my review from 3 years ago. I ordered a mcchicken, mcdouble, crispy chicken and 10pc. They forgot the crispy chicken. I don't even care to go back for it. Service is always pitiful here. Don't order from here unless you literally hasn't no other option. This place asked me three times what my order was at the window because they couldn't keep it straight from the order kiosk and they still couldn't get it right. Just go elsewhere because this place is unable to do anything. You've been warned.

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M Coffey

What an absolutely abomination of an establishment... My handicap fiance tripped over the carpets by the doors, and could not get the bathroom door to open because it was so heavy. While I was waiting for her to get out of the bathroom I heard one of the employees yell four different times at the top of his lungs I really don't need this job because I have another job off for somewhere else and then when the manager was within your shot he said what are you going to do fire me? So, this definitely is not the place that I would ever want someone preparing my food. Never returning to this place and I advise anyone else who is in the loudonville area to do the same.

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kari roberts

Back drive thru young lady wanted to over charge me for 2 sausage McMuffin by charging me for 2 sausage McMuffin with egg and then removing the egg instead of switching it to the correct sandwich. Then when I pulled up to the drive thru window she wanted to argue with me about it instead of changing it to what I actually wanted and not over charging me. You need to teach your employees how to use the pos system and look for the correct picture to push and to stop over charging people! Plus her arguing back was really cute in a public place!

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Misty Miray

My husband and I stopped in. No one was at the front for a long while, while waiting a manager getting Drive thru orders together looked straight at us, no greeting, nothing just continued what she was doing. Figured since we were going to wait may as well go to the sit down restaurant down the street with much friendlier and welcoming folks. Won't be back! If you're waiting and happen to read this head on over to Trails End less than a mile down the road.

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Heather Ours

This place is absolutely horrible! Just about every time I come here, something is wrong. This time, I asked for cheese and onions on my mcchickens, and extra onions on my son's cheeseburger and I asked for double fries instead of apples. Got apples, absolutely no onions on the burger, and no nothing on the mcchickens. All 4 sandwiches had the right ticket, and I paid 80 cents a sandwich for cheese. It's not that hard to read a screen and follow directions. I personally worked at McDonald's for a long time, I know first hand it's not that hard. I would be embarrassed if I was the one running this restaurant. You need some serious retraining or new management. Do better!!

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Desteni Peters

People are so rude here , very slow. I waited 20 minutes for a fry & they said they would “try” to make it a priority . Worst McDonald’s yet. DO NOT GO !!!

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Lucas

One of the worst and slowest around. They constantly take 15 minutes or longer and always forget something. The amount of money that has been stolen from me is ridiculous. Great thing there's only two fast food options in this town. Someone please bring in a Wendy's or Burger King

Yung G
Yung G

Everything was great but the food wasn’t fresh looked and tasted like it was sitting for a while

Brandon Boyd
Brandon Boyd

Drive thru worker was very rude to not only us but the other people she talked to while we were at the window paying. Cussing under her breath and you can tell she was annoyed. If she doesn't like her job she should find another. This was McDonald's in loudonville Ohio

Timothy Meyhoefer
Timothy Meyhoefer

Bathrooms were dirty someone got sick all over the toilet 🚻 and the lobby had a flood going on so it was slippery. 9 out of 10

justin Wilson
justin Wilson

not happy with the experience a large food chain like this and i can't use a 100 bill is ridiculous and made feel shamed for trying to pay with it

MadDrift
MadDrift

I came by approximately an hour before closing time. I placed a mobile order for the drive-thru, and when I went to pull around and pick it up, they had superficially “closed”, presumably to get a head start on closing tasks, likely on the account of minimal business at that time. The store took my 15 dollars, and I did not receive my food.

Brad Haudenschild
Brad Haudenschild

Sadly, typical McDonalds anymore. They only care about how fast they get the drive-thru line done (yes we all know about your stupid drive-thru timer shit). They don’t care at all about the dine-in customers. And good luck trying to pay cash and getting someone to help you. Staff was absolutely miserable and again, like every other McDonalds anymore were screaming and yelling. Absolutely ridiculous as a corporate company, and even worse look for a local franchise. AND they can’t even get an order right. Put our order at 8:11, finally got the order, made wrong at 8:32. Absolutely do not come here. Or any other McDonald’s for that matter. Guess I should’ve taken time to read the reviews before going, but didn’t have time since the kids were hungry and it was the only option that quick on our way through town. 👎🏼

Angela Stone
Angela Stone

I ordered a sausage egg and cheese biscuit and a hash brown, My son ordered 2 sausage McGriddles and a hash brown. What was given to us was a sausage egg and cheese biscuit, 2 hash browns, and a sausage McMuffin. When we brought it to the attention of the person working the drive-thru she took the bag back, which is 1 not allowed, She then stated she would change out the McMuffin for a McGriddle and charge us for an additional McGriddle since we only paid for 1. I asked how that was possible when we were not the ones who messed up the order. She was rude! My son and I took the bag back and he only got the 1 McGriddle.

Kay Jackson
Kay Jackson

Passing through, don't live anywhere near there. Just got a coke, pulled up to pay and handed girl $10 bill. She handed change out-of the window so quick, pushed it down into my hand and all the coins fell onto the ground. She slammed the window quick, then was gone. Pissed me off, like damn...talk to your staff. The place was dead so I'm not sure what the rush was.

Chris Jones
Chris Jones

I ordered 2 coffees, one person uses sugar and the other person uses equal. Cups were not marked and both coffees taste the same. I really wish they would NOT add the sugar and sugar substitutes. One person wants 2 creams the other person wants 4 creams. What a royal MESS and they want me to drive back and have them remake the coffee? It would cost me as more in gas throwing the coffee away. They have been dumped down the drain. 😡

Ryan Rensing
Ryan Rensing

It took them 15 minutes to get my small order ready when I used the app to order ahead of time. What's the point of even using the app? I also didn't receive sausage on my breakfast sandwiches as ordered. The orange juice tasted like water.

Morgan d113
Morgan d113

I had went to McDonald’s for some food last night and this is what had been served to me. The bugs were absolutely disgusting. When I called the worker said there was nothing they could don for the bugs when they could’ve. And it got into drink for the happy meal I had ordered. I’m just so disgusted.

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Informació sobre McDonald's

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501 S Market St, Loudonville, OH 44842

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McDonald's
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Destacats

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Moltes Ressenyes
1399 ressenyes
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Econòmic
Nivell de preus
👨‍🍳
burger
Tipus de cuina

Serveis

🥞 Esmorzar
🍽️ Dinar
🍾 Sopar
Cafè
🍰 Postres
🥡 Per Emportar
🚚 Lliurament a Domicili
🍴 Menjar al Local
🚗 Recollida a la Vorera

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Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
5AM-11PM
Valoració
3.5/5
💬 Ressenyes
1,399
💰 Nivell de Preus
$
⏱️ Visita típica
People typically spend 5 min here
📞 Telèfon
+1 419-994-4794
🌐 Lloc Web
www.mcdonalds.com
📋 Menú
Veure Menú

Comoditats

📶 WiFi Gratuït
🅿️ Aparcament
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
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501 S Market St, Loudonville, OH 44842

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