Gary Butner

Ordered 3chili cheese burgers with tots. Paid for 3 chili cheese burgers with tots. Got home with chili cheese tots, no burgers. Check your order before you leave, can’t trust staff to get it right.

Marty

Pull up to the drive thru window no on e comes up but I see young girl sitting across on counter on the phone . I finally see the owner in the back which has ro walk over and tell young girl to take the order which she doesn't care so she takes her time to walk up by this time I am pissed and drive off . I took my business somewhere else but during these times if I were the owner I wouldn't be wanting to lose business for something stupid as this . Just remember Tommy's on university closed after 47yrs why because their employees were rude and they didn't care so get it together or yall will end up the same smh !

Joseline Devora

There was a hair in my food I am unable to use the phone number provided online to get ahold of anyone, my jalapeño poppers were fried so much to the point the cheese was gone, the French fries were undercooked and the bacon in my club sandwich was also undercooked as well the fried foods tasted as if the oil hadn’t been changed out. Very disappointed!

Chris Gonzales

You know this is been a staple of food here in Lubbock for as long as I can remember I remember going into a drive-through on Avenue Q across the street from Lubbock national banking eating grilled cheese with my grandparents but now it’s a disgrace every time you call, you always got attitude of somebody who sounds so unappreciative of having their job to have a job They don’t close till 10 called in at 9:08 and the little girl says oh we don’t take all in order anymore so they’re not gonna let people pull up and order food either. She says we close at 9:30 in plain states It’s laziness and hopefully they replace this person and the management does something about it not a lot of money just bought $50 for four people maybe a little more but I don’t know who allows this as service

Victoria R

I ordered a regular cheeseburger combo and a burger kids meal and it was almost 22$ wth for cold burgers!!! HORRIBLE THE BREAD WAS SOGGY THE MEAT PATTY WAS DRY AND HARD! The fries were cold and soggy and disgusting! DO NOT RECOMMEND

Teresea Armenta

Food was awful, the fries were stale and not seasoned, the tots were overcooked and not seasoned, the burgers were put together sloppy, the service was not good not friendly staff, never called our number waited over 25 minutes for cold fries and a nasty burger. Do not recommend.

Nicole Gomez

The food was not good. My partner’s burger and my burger were bland and tasted overcooked. We tasted more bread than anything. Everything was just warm and not fresh tasting. The fries had no flavor and tasted a bit old. I had used the bathroom to wash my hands and it was disgusting. It seems as if it hasn’t been cleaned in over a month with the trash overflowing and the toilet with mysterious brown splotches on the seat. This place used to always hit the spot but I don’t think we will be back and I don’t think anyone else should go unless something changes.

Marlyn Garcia

Never again. I went for A deluxe nachos and a burger. The "Deluxe Nachos" dis not have lettuce and tomatoes. I had to drive all the way back for them to correct it. The girl at the window did not say thank you or sorry for this. They literally just threw the veggies on top and the chips were stale and the meat was over seasoned and old. Came home and opened it up to find a Nat in my food.

Cassandra “Bird” Morris

This was the first time I've ever been here. My boyfriend and I ordered the burger specials. I will say I am not impressed at all it was horrible!! First we waited like 10 minutes for our food which is understandable I don't mind waiting for food! But when they finally brought our food it was horrible Burger's were nasty barely had anything on them the meat was nasty it wasn't even hot! The Fry's that came out with our plate look like they had been sitting there for hours they weren't even all the way cooked they were also cold! We just got up and threw our plates away and left!

Andrew Oyerbides

Three little burnt pieces. Very Disappointed because I came here a year ago and it was incredibly good not sure why they think that this is acceptable because its not. This burnt meal cost me 10.81. I am returning this to them. I am happy to at least update that they gave me my money back.

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