Wendy's
Burger · Lucas
Sobre Wendy's
En Wendy's Lucas, te damos la bienvenida a un lugar donde la calidad y el sabor se unen en cada bocado. Nuestra pasión por las hamburguesas recién hechas y nuestros acompañamientos, como el chili y las patatas asadas, nos distinguen. ¡Ven a disfrutar de una experiencia rápida y deliciosa con el auté...
En Wendy's Lucas, te damos la bienvenida a un lugar donde la calidad y el sabor se unen en cada bocado. Nuestra pasión por las hamburguesas recién hechas y nuestros acompañamientos, como el chili y las patatas asadas, nos distinguen. ¡Ven a disfrutar de una experiencia rápida y deliciosa con el auténtico sabor de Wendy's!
Què diuen els clients de Wendy's
This Wendy's receives mixed reviews. While some customers praise the friendly and helpful staff and hot food, many report issues with cleanliness, broken equipment (ketchup dispensers, frosty machine), and poor food quality, especially the fries. Some report long wait times and rude service.
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Tip: Consider visiting another Wendy's location if you are on the road, as the food quality and cleanliness can be inconsistent here.
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Opinions de Wendy's Lucas
A very nice Wendy's. My food was hot and the staff was very nice.
As we tend to eat vegan, we only recommend a plain baked potato. We like to add ketchup, however the ketchup dispensers were not working or they were empty. That didn't matter because we sat down at a table with our baked potato and brought in our own salad and balsamic vinegar to use as salad dressing. I worked fairly hard to be as friendly as possible to try to get the person who was taking our order to smile. About the end of ordering process I got a little bit of a smile out of that person. I85
Food was good. Service was pleasant. Place is clean
Food was ok. When I walked up to the door (at 8:45am) it was locked. Walked around to the door on the other side and employee was standing out there just talking to someone. I asked if the inside was closed. She rolled her eyes and said “go ahead”. Went straight to the restroom and found it the be nasty. Trash on floor, toilet was filthy, sink was dirty as well. Walked up to the counter and it looked like soda had spilled and dried Since I travel a lot, it’s a guarantee that I’ll never stop at this establishment again.
The staff here is great. They are very welcoming and nice and interacted with my kids. They were also very helpful, we went today at 12:10 and enjoyed out interactions with them. The building is old and the bathroom was dirty, though. The fries were also old, or the oil was old, maybe both. The chicken and frosties were great, though.
Stopped at the drive thru and gave our order and also asked for a hamburger pattie for our pups. We had been traveling for 6 hours. The fries were not hot which we could tolerate but there was no burger pattie for our two dogs. I do suggest that more training be given to employees to double check bags before giving them to customers. When you are in a long line of people waiting behind you, it is not polite to keep them waiting while you check your bag for missing items!
I used to get the 1/2 apple, pecan, chicken salad, but you can only get a whole one these days. Good news, bad news only 1/2 my salad was edible. The lettuce was rotten, the chicken dried out and jerky-like. If you’re on the road - drive to the next Wendy’s! Skip this one.
This place got a 2 from me because the French fries tasted like fish and seemed like they were soaked in oil rather than fried in oil. My Dave's double was good, but the fries ruined the meal. I'll stop further down the road next time.
Terrible. I order a number 3 off the new menu, was asked what did I want to drink. Then was informed they only have sweet tea and lemonade at the moment. 😑 Then I asked for a frosty, was informed the machine was working but there was no frosty mix. At the window I asked for my receipt, which they were out receipt paper as well. I contacted corporate so they could check into why this location was so low on supplies. This was terrible to say the least. Was told the manager from that location would be in contact with me, let's just say I'm glad I didn't hold my breath.
We did a drive-thru order as we were passing through town. The frosties were good. However, The burger was undercooked, and the fries were old and cold. And there were no napkins in the bag (minor problem). I don't typically do reviews, however, I was very disappointed.
I order food from Wendy’s off DoorDash and when the food got to me the fries was cold and the chicken sandwich was not cooked fresh and the chicken patty was hard
I have never been to a more slack Wendy’s restaurant, in my 55 years of life! My Sister was in the hospital so I decided to stop by on my way to see her. I got to the drive-thru and when I got there to order, they stated the system was down and I could not order because I was using a card to pay! Then, I tried stopping by the next day to order 3 of the Dave’s Doubles combos and was told that they did not have any cheese. I was so mad that I really wanted to just drive off but I got the burgers anyway! I will just. Never ever Will I stop there for anything else. You might as well shut this one down or fire the employees and start all over! So disappointed!
All other Wendy's I have been to have all been pretty good we went to this Wendy's on our way home from Florence we were going to go in & place our order someone stuck there head out the door saying use drive Thur dint say anything else so we used the drive Thur after we placed our order we see a black gentleman walk out with an order the gentleman didn't work there.it took us from the time we placed our ordered about 40ins to get our order looked like they were using old lettuce & tomatoes i asked for 2 of the burgers to have no cheese the other no picked 2 had cheese on there the other had pickel so I would tell you if you want your order messed up & get really poor service go there other wise stau far far away from there the fries were cool & had no salt on them
Terrible restaurant. No ice, No ketchup, Front door was broken, Floor & tables were dirty. Employees just standing around. Overall bad experience. Owner needs to fire everyone and start over. It’s that bad!
Fries was extra cold and greasy. Young lady at drive through was manager but very unprofessional taking my order . No napkins in the bag and when I asked for fresh fries, they redipped the ones I sent back.
Absolutely awful experience! The rude ppl that work here is Absolutely astonishing! They shouldn't represent a company like this! We pay for our food why should we feel like we are burden to ppl. This can't be good for business 😕 The other problem is they aren't cleaning their lobby or bathrooms. Its absolutely disgusting. The lady with tissue under her head set is the worst. VERY RUDE! I HOPE SHE ISN'T THE GM......
We had to wait for staff to finish a personal conversation before we could order. Trash cans were overflowing. Floors were sticky. The area that should have had straws ans similar items was not stocked. The dining area was a mess. Our order took quite a while. Fries were old. Our order was not correct. And all of this while there were only 2 other customers in the restaurant. Do NOT recommend this location!
We were traveling on 95 from Florida and decided to stop to get my three girls food and have a bathroom break. Dining room was closed and they wouldn’t let my 5 year old use their rest room. This was at 6pm. She messed herself in the car. Was told they were understaffed. After that they gave my girls moldy apples
THIS was the WORST fast food experience I have ever had! There were several issues with this restaurant. I wish I had checked reviews before I went here. To start 1. The floors weren't clean. They were slippery and greasy. 2. It took 20minutes to make x5 4 for $4s. 3. The manager was yelling and cursing at all of the rest of the cooks and drive through workers. I had my three children with me so that was very unprofessional! 4. The chicken nuggets were both under and OVER-cooked in four of the five to go bags. They were either stuck together, outside burnt inside under cooked, and the ones that weren't stuck together tasted like cardboard! 5. The drink machine didn't have the correct beverages to go with the assigned buttons. 6. The French fries were COVERED in salt and they were could not be eaten! I have a picture attached. This branch needs to be cleared out with new management and standards because this was not acceptable!
This Wendy's is a disappointment to the chain. I have told them to clean their window sill the ants are always swarming that area and it is unsightly to a paying customer when buying food! There is this chunky light skin girl with red braids "this week" that often has a very nasty and antagonizing attitude. I will say the food is usually hot and fresh but the customer service at this establishment is unacceptable. Just the other day I was there and after getting her attitude at the ordering area in DT, I asked for a receipt after recieving my order. It wasnt her saying " we ain't got no receipt paper" that had me vexed enough to write this review in addition to contacting corporate...It was the mere fact that as she said it, she slammed the DT window and walked away! How Rude! I thought and said out loud and my children were appalled as well. What happened to customer service standards in America? The way these teenagers are changing the face of the fast food industry is disgusting! I find this problem amongst a lot of the fast food places here on 52 in Florence. And this is a tourist area. These owners and customer and quality control regulators need to better and return the smiling " Thank You Have a Nice Day" type if service back to these paying customers, we dont deserve attitudes from people who dont like or appreciate their job and these employers need to do a better job at regulating these establishments.
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1727 W Lucas St, Florence, SC 29501
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1727 W Lucas St, Florence, SC 29501
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