Well we went back to find a clean restaurant, good food, no flies, and apparently new owners. Thanks

The chips were good ps.no poop stains\nI had diarrhea but I don't care. This was such a good place. Yes yes yes yes yes yes yes yes yes yes yes yes yes no poop stains.

I have not been to a on the boarder in over 20 years and the tortilla soup and tacos and queso are great! service was amazing and I plan on coming back soon

I have not been to a on the boarder in over 20 years and the tortilla soup and tacos and queso are great! Service was amazing and I plan on coming back soon

Had lunch today great food are drinks never empty \nChris was excellent \nWe had enchilada and taco and fajitas \nCheese dip

Lunch was great. Guacamole was the best. Christopher took great care of us. Margaritas were very tasty. We sat in the bar area it was clean. Our server was very attentive.

After seeing all the negative reviews, we were hesitant but decided to see for ourselves at lunch. The service and atmosphere was excellent. The menu had limited options for a full service restaurant but offered the basic options. The quantity and quality of food was very good. We will definitely go back.

Seems alot better lately, we've been twice last couple weeks, Pappas purchased them correct? Anyway food is tastier to us, fajitas very good and I liked the southwet chicken tacos, nice chili sauce with it.

Been going to OTB for a long time and since Pappa Brothers purchased the brand everything has gone downhill. The salsa is now warm with no taste. They have changed the menu and taken a lot of food of…

We used to LOVE OTB - but apparently they've changed their recipes. We got the queso, southwest chicken tacos, and border bowl. The salsa is now really thin and has a strange chipotle flavor an…

We used to LOVE OTB - but apparently they've changed their recipes. We got the queso, southwest chicken tacos, and border bowl. The salsa is now really thin and has a strange chipotle flavor and …

We used to LOVE OTB - but apparently they've changed their recipes. We got the queso, southwest chicken tacos, and border bowl. The salsa is now really thin and has a strange chipotle flavor and th…

Was told to seat ourselves in the bar which was fine. We waited a while to be seen but the waitress was alone with a full bar seating area. waited 10 minutes to order drinks and another 20 to rec…

The service was great and our food came out quickly, although the restaurant wasn’t very busy at the time. I noticed they recently made some changes to the menu. Things seemed to be more salty. I personally didn’t love the new salsa, as it was one of the main reasons I chose this location in the past. It seems like they changed the queso too. I ordered the beef enchiladas with queso — the enchiladas were good, but the rice was undercooked. Overall, it was an okay experience, but not one that would make me rush back.

Susie Dattilo

Javier was our server and I'd like to start out by saying he was an excellent server. He was attentive without being annoying. The hostess was very nice and greeted us with a smile. The chips and salsa was good but the guacamole had very little flavor and was turning gray. My chicken fajitas were lacking in flavor and spice also. It was a chicken breast that had been grilled whole and then sliced and laid over some grilled onions. I was disappointed with the chicken but the rice and beans were good. Husband said his margarita was really good for 6$. We love Pappasito's but this is not a Bolder, better On the Border.

Brendonian Bibbalicious

Overall not the best experience The food took 45 minutes My daughter's nachos came out burnt with no queso, and had to be sent back Our server was clueless on how to properly provide service and wait on a table. Granted she may have been new, but has a lot to learn. The highlight of the night was the other friendly waiter going out of his way to take care of us when our waitress disappeared for 30 minutes Overall most likely won't be back, as On The Border is not the same as it used to be

Duke Nduka

We visited this restaurant on Christmas Eve, and while the food was decent, it didn’t stand out. The menu offers typical Americanized Mexican dishes, lacking the authenticity of traditional Mexican cuisine. If you’re searching for genuine flavors, this might not be the place for you. However, if you’re simply hungry and need a quick meal, it could suffice. That said, the prices felt high for food that was just average in taste. Overall, it’s not a bad option, but it’s not one I’d go out of my way to recommend.

Service was slow breakdown of bill was totally wrong. Food was ok just slow service. Restaurant was clean

Got my orders wrong! I sent back 1 of the overpriced appetizers but my entree, I didn't mention. I asked 4 chicken, not the higher priced steak. My server was friendly and attentive considering the…

Frances

I liked the food overall, but unfortunately it came out cold. If it had been served hot, it would have been delicious. I ordered the chicken burrito plate, and the flavors were good, but the temperature really took away from the experience. Hopefully this was just a one-time issue.

Kevin Truong

we waited 10 minutes for a table even though there were multiple empty tables available... food took forever to come even though it was two entrees. they didn't even bother to give us napkins and silverware until we asked?? birria tacos were salty and they didn't even give me my consome until i realized it was missing.... server was really sweet but everything else soured the experience.

Megan Ingle

Third time in 2 months ordering take out from here. Will more than likely be the last. Every time they have given me Mexican rice instead of the cilantro lime rice (vegetarian) that is supposed to come with the meals. This last time I checked and pickup and they reassured me it was. But opening it in the car it wasn’t. I ordered fajitas - a dozen extra flour tortillas and was given 10 tortillas instead of the 16 it should have been. Never given utensils or napkins/straws.

First visit since they were bought out. Disappointed is an understatement! Selection of items is minimal, 'new' salsa was disgusting, rice recipe nope, and chicken tinga dry! My daughter's first …

HORRIBLE service. Zero communication while waiting on to go orders. Several people walking back and not addressing the very long line. Finally someone addresses people. I asked how much longer so I…

HORRIBLE service. Zero communication while waiting on to go orders. Several people walking back and not addressing the very long line. Finally someone addresses people. I asked how much longer so I…

They got bought out and changed the food. The Salsa is not great in my opinion. We ordered the same things we always do and it was $15 more! A cup of queso is $6.50..... it's not worth it in my opi…

My wife and I were at OTB in Mansfield, Texas, this evening (June 20, 2024) at approximately 8:00 pm. We ordered chips, queso, and two margaritas. The waiter brings our chips and water. Then we o…

Our last visit. Satff sat us down and then disappeared. waited a long time for water, chips & salsa. There was only one person sitting at the bar eating so they were not busy. I had to go to the ba…

Our last visit. Satff sat us down and then disappeared. Waited a long time for water, chips & salsa. There was only one person sitting at the bar eating so they were not busy. I had to go to the ba…

I always loved there southwest chicken tacos, but the last time I went there they were completely changed. The change they did made the tacos taste gross, the Mexican rice tasted gross as well.i wish they had kept there old food, even the chips and salsa tasted wrong. The chips were stale and the salsa looked like poop, along with not having any heat to it. They should put back in their old menu.

Complete waste of money. Called in a phone order for SW chicken tacos and double mexican rice. Pick up the food and the lady doing to go orders was amazing. Reason for the 1 star is the salsa, tacos and the rice were all COMPLETELY DIFFERENT than what I have had from On The Border. Salsa was dark brown and disgusting, Tacos had cooked slimy onions and pico (which I don't eat either) and the mexican rice had tomatoes in it. I call back to talk about my order lady tells me "well if you haven't eaten here in the last few months, we changed our menu." then I was placed on hold for 10+ minutes so I hung up. I have ordered the exact same thing for 30 years, how would I know that then menu has changed unless someone told me prior to ordering. Complete waste of $22. Will NEVER eat at ON THE BORDER again!!!!

Daniel Richardson

When did OTB change their salsa? The new “salsa” is horrible! You think that if they were gonna make such a drastic change that they would at least still serve the “original” salsa also for the people that don’t like the new stuff. ALSO, They need to fire the entire kitchen staff and hire people that can read! Ask for NO rice they give you double, want medium rare steak, they overcook it, get cheese enchiladas when you order beef. This location has slowly been going down hill for a while now which is sad because we used to frequent this location once a week….Not anymore! I will never take my family back here again So sad Just close the doors! The food is horrible since new ownership has taken over which is sad. Why would you change or remove staple items from a menu? **UPDATE** They took the “Ranchiladas” off the menu also….bad enough they stopped putting the red sauce on the steak a long time ago, NOW they have just completely removed it from the menu, Just like the guacamole live is gone! Bring back the original salsa and all of the original items from the menu that y’all have removed…lower your prices back to what they were and serve good food! Is that too much to ask?

Frank Moreno

Wait time to get a waitress take our order was ridiculous. Then we waited an extremely long time to get our food. People who there way after we did were getting their food while we just sat and waited. Then our order was screwed up. Waitress asked if I wanted it redone I said no cause of the wait time and we had things to do and obviously we were late. Definitely not going back to this place

Clover Ownby

LONG TIME CUSTOMERS, READ THIS BEFORE GOING!! The service was incredible, this isn't about that. This is about the food under the new Pappa's acquisition being REVOLTING. Every one of my 3 family members gagged more than once while eating or thinking about their food here, and so did I. The first disappointment was the Guacamole Live. THEY TOOK IT OFF THE MENU! It was not only the best part of going to OTB, but the best guacamole in the restaraunt game. We still bought the new guac, which was NINE DOLLARS for HALF the portion. Worse, it had absolutely no fixins, not even onions, and was too salty with the new oversalted chips. The new salsa is completely unremarkable and not worth leaving the house for. It's not inedible, but it's not what I want salsa to be. Whatever, I thought, it's just the appetizer; surely the food will make up for it. The chicken was instantly a concern. They used to have the best chicken fajitas I'd had at any restaraunt, incredible seasoning and texture. Now, it looks completely white and unseasoned like boiled chicken. How could sizzling grilled fajitas end up looking like they'd never touched a grill? The taste was even blander than I'd expected. The texture was even worse. It came apart like gelatin, and had rubbery fatty bits and a generally gelatinous consistency that felt nothing like meat. It was unbearable, and there was no flavor to make up for it. You can see the bland color and the odd way the chicken moves and pulls apart in the video and picture attached. I promise it's not tender - it does not have the consistency that tender meat should have at all, nor the taste. I did not try the steak, but my mom gagged when she bit into the steak nachos. 3/4 of us are a clean plate family, and I usually eat everything I have, appetizers, and get leftovers off of other people's plates. I have NEVER, in sickness or in health, eaten only half of my meal, nor have I ever seen my mother or partner turn down an ENTIRE plate of food. All of us ended up sad that our family's favorite restaraunt, that we'd been going to together for what is nearly a DECADE now, has been ruined. And we didn't even get a decent meal from it. Again, service and management was phenomenal and everybody was very kind to us and listened to our feedback, this is not a criticism of them at all - but even so, I cannot reccomend anybody ever eat here again, especially not if they have been a customer in the past.

Dionne

New management has genuinely ruined the food, first they got rid of guacamole live which i was mildly disappointed about, then the guacamole we got was barely seasoned, no cilantro, no tomatoes, no onions, and was overly salty. Next all of us got chicken meals, I got fajitas and they were completely unseasoned and their texture was jelly like, my fajitas tasted like boiled chicken and had the texture of jello... Completely unseasoned disgusting chicken i genuinely gagged while eating it, and I remember the chicken fajitas used to be great! And what sucks is I'm allergic to beef so my only option is chicken. I'm extremely disappointed how can you mess up fajitas... The worst part is it wasn't just my food it was every single meal that had this gelatinous chicken. This restaurant used to be my family's go to place to go for celebrations and just to spend time together. Now we legit will not come back i don't understand how you can mess up such a good restaurant. Just so you know the service is great though! The workers are amazing it's just the food that was not enjoyable.

Michelle LS

Wish I could rate the food but we didn't get to taste it. We were greeted and seated promptly at 7. For a Friday evening it wasn't busy. Ordered quickly, D'Angelo was awesome! However we waited 45 minutes and still did not get our food, just enchiladas. We Paid for drinks and queso then left. It shouldn't take over an hour to get enchiladas. We were very disappointed as we had high hopes for this place.

Rebecca Moore

I have never been so disgusted by the food served to me and my family. Everything they brought out was swimming in grease. The hot sauce was disgusting. Do not waste your time.

Angela Lynn

Went to OTB today and was unaware of changes to menu. Can only order bowl of queso .. The chicken enchiladas were not edible. The sauce tasted like flour. The chicken in chicken tacos was unseasoned and seemed boiled but the cooks really seemed to like the "garlic aoli" that was overly used and just led to dish leaving lasting disgusting flavor. We will never come back with all the other options out there for far better food. Wait staff never asked if food was even edible or ok after seeing plates full and pushed aside out of disgust.