A five for food and value. Fed 4 people for $50. The 10” pizzas are perfect for a good size meal for 1 and very good pizza. Stromboli was huge. Appetizer were decent, but large portions. Would definitely recommend!

Ordered Fettuccini alfredo with broccoli and chicken. It was delicious Also the caesar salad and soup. Everything was tasty.

You guys always treat me right and the food is awesome

One word to describe this place "WOW"! This is the first time I have ever ordered from here and I live nearby. I ordered delivery and I called Harold to let him know that I like my crust nice and soft. He honored my request and assured me that I was going to love their pizza. Now, I can honestly say, that this is the "BEST PIZZA ON SOUTH BEACH". I have two spoiled pups and they dislike every pizza I have ordered. Tonight, I was in complete disbelief when they were sitting and literally devouring the crust. Lol. Harold, you have amazing customer service and your crew can totally cook a mean pizza. Thank you for making my first experience pleasant. I'll be back. 😃

A MUST TRY! We ate here on our Miami/Orlando trip in 2017. One of the most memorable services and food we had. Family owned and everyone was so sweet. Food was AMAZING. Totally over ate and still had left overs! Planning another vacation and this place is at the top of our list.

We celebrated our daughter's 10th birthday in the banquet room. The room was beautifully decorated. The entire staff was phenomenal and the food was amazing. Masters went out of there way to make this day memorable. Definitely the "Best Pizza" in South Beach.

Best thin crust pizza! The pizza Margarita and the White Pizza (made with ricotta cheese and without 🍅 ) are great. Prices are fantastic ~ about $ 7.99 for small and $10.99 for medium. Last but not least, the food arrived 🔥 hot. Thank you Master's Pizza.

Family run Italian restaurant with great pizza. We were visiting from out of town and got pizza from there twice in a week. The crust is thin like New York style but not soggy and floppy like NY. The toppings were top quality and generous and the cost of $15 for a large pizza is better than places back home which is cheap for South Beach pricing. The seating area could use a face-lift but the service was fast and friendly;as if we were family.

Best Pizza ever in South Beach! Flavored, tasty and crusty. Excellent service, nice attention. Very good price. Even during remodeling, they're on the business!

AWESOME! This pizza is DELICIOUS! After ordering once, I quickly became a regular. I now find myself ordering 3x a week lol. MUST try the stromboli and the deep dish pizza! I’ll be calling she in soon! -Will

Great pizza and great customer service 🙌🏾 I really enjoyed the NY style pizza. Just the right amount of cheese and sauce. I've gone a few times in the past and never disappointed. Currently they are renovating so order ahead of time to go.

Over ten years ago I relocated here from New York City. As a business owner, I realize the importance of on line reviews. I believe in both constructive and positive feedback. I am the first person to admit that I do not enjoy cooking but I do recognize great food. From the store front of Master's Pizza, one would not realize the spectacular food that Master's Pizza Paster & Grill is able to prepare. For over ten years, their food and service has been spectacular. For over ten years I continue to order my lunches and dinners from Masters' Pizza. For over ten years I continue to refer my friends and business associates to Master's Pizza Pasta & Grill. However, this review would not be complete without recognizing one of their managers Harold. For over ten years, he has continued to ensure that my meals and service remains superior. Master's Pizza Pasta & Grill ensures that I lead a superior lifestyle.

This is one of my favorite places to get pizza while in Miami. Coming from NY, I am incredibly particular about my pizza, and this comes as close to NY as you can get! And it's not just the pizza, it's everything. Their chicken parm is amazing, and the garlic knots are fantastic. The atmosphere and staff are all very welcoming, which makes the food taste even better.

What a great flavor on this pizza. Combining a great crust with high quality ingredients and I was super happy I found this place. The sauce is so good I’d get extra next time.

I LOVE THIS PLACE! Ran into this spot while my friend and I were walking and needed to get out the rain... Enrique from the very moment we walked in showed beyond exceptional service and has so much pride in their food and service. We live in Virginia and I could only wish for something this good and authentic up there. PLUS The price of the food for the quality is extremely cheap!!!!!!! For two entrees with salad and rolls, dessert and drink, it came to 43.00. The chicken fettuccini alfredo was amazing!!!! If you have not found this hidden jewel yet, go take a walk down Alton rd and it's somewhere over there. Thank me later!!!

I just went there to get takeout after going to a convention. Their pasta is truly delicious! We all got a different plate and everyone loved it. You can tell they put a lot of care into their food to make it taste great.

I have been eating there since 2006, way back when they had a morning buffet drom 11:00 AM to 1:00 PM Monday through Friday. Their foods are delicious. The chicken alfredo pasta is my favorite. I like their veal pasta as well

Just ordered food for delivery. Ordered at 7:50 PM on a Friday night, received it by 8:40 PM. Hot, fresh and delicious! Great value for the money considering my $350 a night hotel won't do togo from thier pizza place?? Thank you for great pizza!

Harold is absolutely amazing. This experience wouldn’t have been twice as good without his amazing service. I am pretty picky when it comes to pizza because I feel like a lot of pizza places in Miami aren’t authentic or have their unique taste but Masters Pizza is by far the best pizza spot in Miami. Masters pizza is by far the best pizza I have ever tried. 10/10 recommend. I am not someone who usually takes time out of my day to write a review but Masters pizza deserves all the credit they can get.

The food tasted great. I was allowed to taste the ingredients beforehand to determinie, what i wanted my calzone to be filled with. Very friedly personnel. The ambient has flashing lights which change colors constantly, it is kind of irritating. Overall great experience.

I love this restaurant! GREAT pizza! You MUST try their Tiramisu....made in house and the best I've ever had! My new favorite spot when I'm in town!....they have some awesome Italian beers too!

Great pizza, go for the rose sauce, great service

Arriving late after a long day I enjoyed an incredible Stromboli here with a couple of beers. The conversation with the proprietor along with excellent fare was way beyond any expectation. If I could give this establishment even more stars, I would!

10/10. The best pizza and calzones in Miami Beach without a doubt. The vodka sauce option on the pizza is great. They’ve been here in Miami Beach for decades and theirs a reason for it!

Masters Pizza the ONLY pizza and food in the state of Florida that is homemade and incredible. HAROLD IS THE MOST Amazing Man in this World. HIS LEVEL OF CUSTOMER SERVICE IS 10 STARS 10 DIAMONDS. The Prices are incredible, the dough, the sauce, the cheese, the soups, the sandwiches everything is do fresh and literally homemade made from scratch.once you try masters pizza never again will you eat anywhere else. AND THE SICILIAN PIZZA MY GOD ITS SO INCREDIBLE NEVER EVER HAVE WE TASTED ANYTHING EVEN CLOSE TO THIS.HAROLD HAS THE SECRET SAUCE AND HAS THE PERFECT RECIPES. HE IS ALSO NOY LIKE ANYONE HERE ON SOUTH BEACH HE IS SO KIND, SO ACCOMIDATING, AND PROFESSIONAL. IF I COULD GIVE A 100 STARS I WOULD.

This was such a great stop for a quick bite to eat. We’re from out of town and staying around the corner so we stopped in. The customer service actually blew me away. Such a nice owner. Great prices and food was good too.

I love this restaurant. The staff are so welcoming and kind. The food is great! I’ve been getting their alfredo pasta weekly. The fettuccini alfredo is thick creamy and flavorful, it’s my favorite place for alfredo. They have a side dish of pasta which is perfect for if you can’t decide between pasta and another dish or if you’re looking for a small dish.

So our flight was delayed landed and needed dinner. It was midnight and stumbled upon this place. Great pizza!!! Had a bottle of wine super reasonable great pizza left full, fat and happy!!! Definitely worth checking out you won’t disappointed!!!

Good food. Made to order. Staff is friendly

The owner is so nice and the other staff were very welcoming and friendly.

I stayed in Miami for a few days and ate here everyday lol. The food is good , the hot wilds are definitely hot so be careful they were good , along with the pizza , cheesesteak, fries and chicken tenders. The guy in the front who might of been the owner or manager was training a new employee, he was very patient and kind to her which was nice to see . He also knew his customers very well ( when they called on the phone) . I'll definitely be back on my next trip!

This food is amazing! The price range is extremely reasonable (almost cheap for as good as the food is). I tried several things around the table, including the tortellini, pesto pizza (my personal favorite) and Italian sausage. Exceptional service as well! If there were anything negative (which is a far stretch), it would be the atmosphere, which could use some better decor or renovation. Overall, super great experience!

Pretty awesome pizza and the best wings I have had in a very long time. I waited at the bar while they cooked my order and I enjoyed chatting with the manager and had a beer. Great service and atmosphere! I will dine in next time.

We went late at night. Ordered a plain cheese ant the tomato basil pesto. The pesto pizza was delicious, the best. It was cooked to perfection. The staff was super friendly and courteous. A+ for this joint. The prices were more than reasonable, especially compared to some other ones that were a rip off. One was asking for $24 for a pain pizza. Order here, you will not be disappointed.

Chicken and Shrimp Alfredo with bacon was fire!! 🔥 The sauce was so tasty 🤤 I usually skip the bread, but their garlic bread was amazing! (Ate a half!) I don't usually write reviews, but I had to because I always check the reviews. From LA, here for the weekend. Ate here at 11pm, everything was fresh. Loved their homemade dressing too 🤗 staff was friendly! Restaurant is under construction, but glad that didn't discourage me. Highly recommend it 👌

I’m from Illinois, and this Chicago-style deep dish is up there with the very best I’ve had. On top of that the service was fantastic!

Super cool vibe , staff and pizza was great !!

Let me say this place was tucked away, and not busy. But this place shined for the quality of its food. Everything we ordered was awesome. The cheese garlic bread, medium pizza, the ranch etc. Would highly recommend this place. Very Italian atmosphere.

Great food. Great location and the food was honestly to die for. Had the pizza and it's homemade. The pizza rolls are huge, the size of my hand made into a fist. The pasta is a big portion and comes with two garlic rolls and a salad. The salad dressing was yummy and the croutons were homemade as well.

Excellent NY style Pizza. Pizza man hand shapes dough and with old style Pizza oven brings out the quality perfect texture and taste. Quality ingredients. Looking forward to trying the Calzones on the menu.

This was the best pasta and service I've ever had! So glad we stopped in here super friendly people! And extremely polite it doesn't look like much on the outside but the food was worth it

Oh Goodness, unexpectedly excellent Pizza! Didn't expect the amazing quality from Masters being I was in Miami but it has that NYC quality definitely topping all the Pizzerias in the area especially Coming from all I tried from Collins Ave and Ocean dr

Harold is very nice and has great recommendations!! Took my food to go but his place is very clean.

New York style pizza in Miami! Definitely make delicious pizzas! Over 300 items on their menus too! I have been going here since before the pandemic and I have never been disappointed.

The food is excellent, the prices are great! It's a calm quiet environment. Quality and quantity , the plates are huge! Kid friendly , the staff is great very quick , and love to see the customers happy. I will deff continue to come!!

Only had delivery and I’ve never been disappointed. Everything always comes so yummy

Their deep dish is crazy good (spinach, mushroom & sausage)… wow. Super friendly people working there. Absolutely my favorite pizza place in MB!

Been enjoying their pizza since the early 80. No fads, just great pizza as well as other menu items

What a nice place. Great food, decent prices and a fantastic crew. Go there and enjoy

I came in here expecting to get a slice of pizza, but I ended up having an amazing night here, the food is AMAZING, I was drooling like a maniac. Natalie and Harold are so wonderful, I definitely recommend coming here.

This is the oldest pizzeria in South Beach. They were established in 1979 and are still going strong. Everything is made fresh to order. The best hand tossed pizza in beach. They have a huge menu with many choice and they deliver.

Why are you reading this instead of going straight there to order food. The Alfredo tastes like Grandma herself made it. The food was perfect. The service was amazing, and the owner is one of the sweetest people I've met in the industry. After tonight, customer for life! Do yourself a favor and enjoy an evening here!

I've been ordering from Master's since I was a little kid growing up in Miami Beach. I no longer live there but visit there often to see my sister and I still can't resist picking up a NY style pizza on a Sunday or weekday. The sauce is still sweet and the bread is thin and crispy. The pizza always taste delicious. Glad to see things haven't changed.

Delicious shrimp pizza with vodka sauce and NY style crust. Decent wine by the glass. Delectable cannoli. 🤤 Unpretentious and friendly atmosphere. Attentive management and staff. In business since '79 tells you something.

I've been ordering from this place for many years. Food is always good and consistent. Really nice people on the other end of the phone. Definitely recommend.

I got fettuccine Alfredo with Parmesan chicken and it was so good! I loved the to go plate (I ordered door dash) and it came with bread!

Absolutely amazing food! Me and my family were so glad we spent our last meal of our vacation at this restaurant. The service was also impeccable. FOOD IS AN ABSOLUTE 10/10 HUGE Portions. My new favorite spot in Miami, way better than tourist trap restaurants on ocean drive. I’m told it’s a locals spot!. Deffo recommended.

I wish I could have tried more of the menu. Everything sounded so good. I really loved the vibe it had going - dim lights, but the bar top was changing colors. Music playing it was great. I got the stomboli, and my only issue was the marinara sauce they gave with it. There just wasn't enough of it - it was so delicious 😋 and I needed a quart of it. I watched them make a pizza while I was waiting, and it wad just packed with ingredients. It looked amazing when it came out of the oven.

Had a small pizza and wings. Everything was great. Staff was very nice as well. I will be back.

Amazed by how good the burgers (& sweet potato fries) were and how welcoming the owner is. Would 100% recommend!

So, my husband and I found ourselves in the Miami South Beach area a day earlier than planned. We stayed at a very nearby hotel and walked to find a restaurant. Masters is not extremely well marked by signage on the outside, but Google can get you there. And it is So. Worth. It. - everything we ordered was delicious, including the Vodka sauce Spaghetti and the pizza pie was PERFECT! Huge menu, over 300 items, and everything used in the restaurant is house-made! The restaurant has been at this location since 1978 (I think) and they have perfected their craft. What a beautiful atmosphere! Very personable staff. Oh My God the house-made focaccia bread is still on my mind! It tasted like the family’s Nona spent the entire day baking just for me. This restaurant was our very first experience in South Beach, Miami, after driving more than 12 hours and they took us in, made us feel welcome to this lovely little area, and fed us With Love ❤️ Yum-O in so many ways ! 5-Stars, A+++, Highly Recommend! I can’t wait to visit again.

Tamara Cortés

Entramos porque nos quedaba de paso y nos sorprendió, la pizza es EXQUISITA, la atención es lo que más se valora fueron muy muy amables. Volveremos si o si a probar lo demás 🤍

Trini Mercedes

Excelente servicio, deliciosa comida y precios competitivos! Sus platos son siempre preparados cuidando detalles y sin alterar su presentación y sabor. Amabilidad de sus staf, lo recomiendo por completo! Un lugar para regresar una y otra vez!!😊

Excellent all meats pizza. The Buffalo chicken pizza was OK but almost no chicken that they said was top seller.

I mean nothing like ny, but you're not gonna find that here. For Miami pizza this is the best I've found on the beach. Nice sauce, a little spice to it. Not that sweet sugary stuff everyone else in Miami seems to use. Great service. Polite, quick, reasonable price. Doughs a little softer than I care for, but still good.

This place is good, my comment is just particular: I wish they had a -just steak&veggie -pizza option (without chicken) I dont like the idea of the bacteria in ground meat but still wanna eat meat in the form of steak& also on my pizza. Haha.

Servings are huge. Place is not fancy but food is delicious and owner was really nice.

I ordered the spicy chicken Stromboli for delivery. The Stromboli was good and could be shared with another person. The marinara was tasty. The order receiver as well as the delivery driver were great.

If you’re a New Yorker and you’re looking for something that resembles NY style pizza, look no further. This tastes exactly like 99cent on 53rd and Lexington. And if you know what that is you know that’s a huge compliment. Thin, crispy, tasty. Great crust, solid sauce and cheese. It is no frills but the best 16” cheese pizza you’re going to find in south beach for $15.99. My only complaints are even if you call and they say yes they won’t put red pepper and Parmesan in the box. Ever. And they’ll say no to your delivery driver but not to you. And they always seem to be running behind. That being said I will take a good pizza over condiments and speed any day. I have not dined in, only ordered delivery.

I ordered delivery tonight and I was impressed by how yummy the pesto pizza appetizer was! The homemade dough is incredible and the fresh tomatoes 🍅 UPDATE: 3 months later I ordered this same dish and it looks NOTHING like the first time. Size has significantly decreased, hardly any tomatoes on it, dried up shriveled basil. I don’t know if they switched the cooks working there but they downgraded in quality. Really disappointing for the price I paid. Look at the difference in photos. DoorDash refused to refund me. I will never order from here again. They really went downhill. At least the chicken 🍗 wings are still good and fresh.

Was a busy night for them they stated. Received our pizza cold, and the garlic bread bites had barely any garlic butter on them and were also cold. The help line was very courteous, friendly and helped us out and kept us informed and spoke with the restaurant manager. We were refunded without any problems. Everyone has a bad time once in awhile. This could of been one of them.

Tried to order on a Saturday late afternoon for a party. Had a few questions about size. No one answered the telephone. Called 3 times. If a restaurant can not have a staff member answer the telephone, what other corners is that restaurant cutting?

Pretty good heavy pizza. I called a requested "thin crust" and I'm hoping they just missed that because I wouldn't want to see their normal if this was thin crust. The pizza overall was good, lots of cheese, lots of topping but just very heavy and if that's your style, good on you. Just not my favourite. There are many pizza places near by for the same price that taste much much better.

Master’s Pizza Pasta & Grill has clearly stood the test of time, but based on delivery it’s pretty average. Food arrives on time, portions are decent, flavors are safe and familiar. Nothing bad, nothing exciting—reliable, but not memorable. Solid “meh” if you’re hungry and want easy 🍕😐

Ordered at midnight great option for late night pizza! It was decent, I would definitely suggest getting the pizza the pasta was just okay, it’s not homemade and the sauce is pretty fake also skip the Garlic Foccacia sticks. Not a fan. Just stick to the pizza and you’ll be alright

Old, old chicken wings, iceberg lettuce for Caesar salad and only brought one and two were ordered and paid for. Caesar salads are made with romaine lettuce, I don’t do iceberg that’s why a Caesar salad was ordered! Tried calling to report several times and no answer. Vinaigrette was “VINEGAR” ETTE!! Not a very good first time impression at all! Nice customer service and pizza was decent. You never know who you’re servicing. There are a group of almost 40 of us here!! Could have made a good deal of money but I can’t in good conscious even suggest this place. NOT GOOD.

This pizza store has been around for ever over 20 years. The pizza unfortunately in my opinion / just ok. Nothing special. I picked up. Looks like the place is In renovations. So many other amazing pizza parlors in Miami Beach and surrounding areas. Masters you need to step up your pizza game.

Ordered deluxe pizza. Made fresh while I waited. Dough had a funny, stale taste. Not very good.

I ordered a large pizza for my wife and i.When I got home my pie had not 8 regular slices,But 16 strips of slices. It blow our minds.A pie should have 8 regular slices,Not 16 strips of slices. Ruined our whole experience. When the Father was running the place when u walked in they greeted u warmly. And I'm a friendly person. Now the son is running the place with this nonsense. The place is not the same any longer. Less cheese.And the taste and how in the world you ruin a pizza by making strips,Not slices any longer. U all lost me as a customer.

Been a long time customer here but haven’t visited in a while. Today was my first time back in a couple years. shrinkflation on steroids in this establishment. I ordered a veggie Stromboli $10.99 plus Italian sausage and pepperoni. Attendant who’s worked here since at least 5 years Now lied about the cost of extra toppings telling me it was $1 extra per additional yet after my meal when it was time to pay he charged me $2.75 per additional. It’s that’s bad now SCAMMASTERS! I don’t mind paying for what I want but I should be told the correct price and also able to see what I paid for and taste it. There was barely any veggies and meat in this Stromboli. I won’t be back again. Quality and quantity are not same as before. The Marina that used to be finger licking delicious was screaming for herbs. I can’t believe it. You did wrong today scrupulous Mr cashier.

My heart was broken today. 🥺 It has been a few years since I visited my favorite South Florida pizza joint, Master's Pizza. Went today for a takeout of my usual large cheese pizza with a bit of a thicker crust, like they did it back in the 80's. Anthony made my pizza. Friendly guy did the best he could with the ingredients he had available to him. There lies the problem. 🤔 Took the box to my car to have a nice, hot & fresh slice with taste I remembered. Well, took a bite from the tip. Immediately I knew something wasn't right. There wasn't that flavor of the rich sauce and stretchy mozzarella, and the crust? I noticed when Anthony made my pizza, he sprinkled on some diced cheese, not the shredded mozzarella Master's has used for years. I had to Google this. Seems they may be using a blended cheese, and it may also be part skim? 😱😭. Real New York style uses the shredded, dry low-moisture whole milk mozzarella. The sauce lacked that nice spiced right tomato sauce. Finally, the crust/dough issue. I bit into the crust end which is always my favorite. Shockingly, it was crispy like a cracker! Master's always had a flavorful, chewy crust, and I mean flavor like a good sourdough bread. This cracker was completely bland of flavor. Today proved to me indeed, good things come to an end. 😥 Sadly, the 3 strikes on the pizza is not where this tragedy ends. Before, around, and after Covid, Master's interior seemed to fall apart. From messy toilets, broken seats, leaky ceiling, etc. They have been in a constant "renovation" for years with no sight of real progress. Just today with cracked, peeling ceiling, to missing lights, and a musty warm air feel & smell. Seems ever since Master's moved years ago from the corner block a few spaces in, things have spiraled downward. I am sorry guys, but this needed to be posted. I hope you bounce back and make the pizza and the interior of your restaurant up to standards if what we expect. I'll see ya in a couple years. 🤞🏻😏

Esther ACh

No me gustó en lo absoluto su comida no se que estaba peor si la pizza o la pasta. Realmente solo disfruté los panes con ajo que ponen como acompañante🤧lo demás no tenía ningún sabor realmente no compraría más aquí

Ordered on UberEats. Tasted like trash. Won’t ever order again. Also never seen a carbonara pasta w so many onions. It was so gross. “The works” app plate nasty and a rip off as well Def avoid

I wouldn’t even give one star. I just wasted $45 for nothing. Mozzarella sticks were literally with no cheese. I also ordered pasta with grilled chicken and they delivered it with slices of steak. Steak was disgusting and smelled so badly. Totally gross. Worst place ever

Ordered a pizza and cheese sticks on uber eats, pizza wasn’t cooked through cheese was thick and hard to chew. Had the same problem with the cheese stick. Guess we ordered before they closed and it was rushed. Waste of money…

I dont usually give bad reviews to restaurants but the food truly sucked. I ordered fried calamari. Some pieces were super hard couldn't really shew them down. Pasta figioli had only white beans and no salt at allll. Minestrone soup tasted a “diet” soup no flavor whatsoever. Im sorry but this place should close its doors for good. Worst $22 Ever spent :(

Ordered delivery and literally half the order was missing. When I called to let them know the guy who answered the phones response was "I don't know what to tell you". That's all. Not we will send it right away. Not let me check on that and see what we can do. Just nothing. Wild. Don't bother ordering here, you won't get your order and they don't care.

Ordered from Uber eats. You have the option to buy a pizza and it tells you the price. Any size selection is an extra and required. Any sauce selection is extra and required. The pizza was just okay. Ordered the minestrone soup and the picture depicted showed exactly what minestrone is and looks like. It's a vegetarian soup with beans and vegetables. The description said vegetables and beans. As a vegetarian and minestrone lover, I got it. It came as just squash, macaroni noodles, and carrots in CHICKEN BROTH. I immediately had a reaction to the animal product. In addition to this, the special requests I asked for were not met. I asked for a Alfredo pasta side and requested half Alfredo half marinara. This was not honored. Not the biggest deal, but very disappointing to not make an attempt for your customers without literally the restaurant getting put out in anyway. And lastly, I put in the order notes to PLEASE PLEASE PLEASE provide utensils as me and my small child are in a hotel with no utensils. We got one whole spoon. Impossible for my 5 year old to eat it. All of the food was underwhelming.

Absolutely horrible. I ordered the classic lasagne. I got something that was watery and looked like slop with a faint of old. See attached photo.

The worst customer service I have experienced. The man at the front was extremely impatient and made a snarky remark at me for asking to get my food to go and a bag. The food was very mid tier, and extremely underrate rated for the price. Would not recommend, there’s 3 other pizza stores down the block which are much better.

I’ve ordered several times from this establishment through uber eats and today’s meal will be my last meal ordered from this place. I ordered a beef lasagna with vodka sauce and there was literally no sauce inside and barely on top of it. It seems like they mushed the beef and pasta with no layers, literally no real flavor cohesion at all and I was incredible expecting more from this restaurant since I’ve ordered their vodka sauce penne pasta and the first couple of times were good but now they’ve lowered their quality big time. I’m very disappointed and dissatisfied with the service provided.

*NUMEROUS EMAILS AND MESSAGES WERE LEFT FOR THE OWNER/MANAGER BUT WERE NEVER RETURED* As a South Beach resident since 1993 I have been a customer of Masters for numerous years. This was my first order (Saturday 9/19) from them in a few years but I wanted to give them a try again as well as support a local business during Covid. This place is terrible. To start off with, I generally do not write negative reviews unless there is something VERY wrong. I am in the restaurant/hospitality industry. Well this past Saturday, things were VERY wrong. I ordered the Pasta Pasta Puttanesca, Fettucine with meat sauce and a side of Meatballs. Also in my order was a side of Sauteed Brocolli. We also asked for parmesan cheese and crushed red pepper and utensils (never delivered). What was delivered was an absolute disappointment. I'll start with the worst part of the meal first. The frozen meatballs. The meatballs (3) were identical in shape and texture. By texture I mean the freezer burn that is on the outside of 'Ready-to-Eat Meatballs' that you can find in the freezer section of any supermarket, Costco, or I'll even say it, Sysco. Besides the meatballs having the taste of freezer burn, one meatball was actually still defrosting on the inside. Totally unacceptable and quite disgusting. We have all ate pre-cooked meatballs at one time or another so I trust my tastebuds and my experience within restaurants in the front and back of house. The side order of Sauteed Brocolli that was ordered was another disaster. What was received was a side of steamed frozen broccoli (see picture). And last but not least, the bread that comes with the pasta. Stale and cold. It was a total waste of $45 that I will never see again. I know that restaurants are struggling right now but for Masters to take the financial burden out on the local community is not only upsetting but quite distasteful, literally. Frozen ready-to-eat meatballs and stale cold bread does not represent an Italian restaurant by any means. Horrible customer service and the inability for management/ownership to respond to a customers' complaint is par for the course in Sobe unfortunately. I really did not want to give this review. I gave you guys EVERY opportunity to respond to me in private via phone, email, text, etc and you have refused EVERY opportunity to make amends or even apologize. $42 is not the end of the world, but an Italian restaurant serving frozen store bought meatballs is getting close to it.

Came in thought it was a friendly establishment the cashier customer service sucked he rushed me to hurry up and order because he had people calling! He gave me my order and forgot my wings no sympathy waited an hour for the first order and another 30 for my missing wings we were nervous To ask for anything else due to his attitude and we are visiting! However pizza was delicious

Amado Torres

Una verguenza este Lugar se ordenw una comida hace 2 horas y luego contacto al muchacho y le pregunto que estaba pasando? Y el me contesto diciendo que el señor que estaba cocinando estana borracho y que se le habia quemado la pasta.. encima de eso el todo grocero. Es una pena que tipo de lugares sigan abiertos.. jamas volver a ordenar algo aqui..

Iveliz Grillo

Es prácticamente más barato pedir por Uber eats me menadon una Targeta con un regalo de $10 al pedir directamente con ellos y resultas que gastas lo mismo