My family and I have been eating here for over 30 years. Excellent food and service. Staff are very friendly.

It was nice. Food was good. We were seated right away... biscuits were awesome and so was the rest of the order..

Our waitress was sooo nice and attentive. The wait to sit down was pretty fast less then 5 minutes. The food was good and correct.

This is the best red lobster I’ve been to . The food is good . The service is wonderful . We had Vanessa as our server the other night and she was the best . 🌟

Excellent food and fantastic service with John, the bartender. Always smiling and helpful. Great recommendation, shrimp and lobster delicious. Lou, the manager came and check on us. HIGHLY RECOMMENDED!!!!

This was our first time at Red Lobster at this location. The last time we’ve been to Red Lobster was 7 years ago! We came in 40 mins before closing so we were expecting to be rushed but instead we had the complete opposite experience. The workers were so kind and reassured us the whole time that they were in no rush to close. My 5 year old was fascinated with the lobsters at the front of the store so one of the workers were nice enough to spend time showing her one of the lobsters and having her take a close up look.. which we really appreciated! Food and service was amazing which is a rare finding today.

One of the best middle price range restaurants we have ever been too.

+2

The food was very good and our server was excellent.

Great! The food was delicious, and the biscuits were, of course, amazing. The waiter was also nice to us. For anyone in the mood for a nice seafood dinner, try this restaurant.

I went to this Reb lobster with my father and our Waitress was Casey she was so kind to us and spoke softly and the food was absolutely amazing and came quickly and the biscuits was delicious I hope I can come back soon and have the same Waitress with the same Experience

Stopped for a quick lunch on our mother and daughter day out. It was awesome 👌

I know I go to a seafood place for a steak, but they knock it out of the park every time everything was perfect

My family and I went to the Middletown, NY location after our local Red Lobster closed since winter 2024. We have been coming back ever since, because our experience has been nothing short of exemplary. When we met our server Tanya, she made us feel welcome and well attended to, checking in constantly and always happy to make sure we have everything we need. We always feel it's well worth the nearly 40 minute drive, because the food is delicious and the service is superb. I cannot rate the location high enough. It is, without hyperbole, the best experience in a restaurant I have ever had. I would rate it above 5 stars if I could. If you go to Middletown, ask to eat with Tanya.

Jeanine our server was e cells T. Very attentive and goal was AIM to please!

Amazing food. Great service .....perfect for a date ❤️

+1

Excellent service and tasty food.

Had a quick, last-minute, and sporadic getaway from the kids. Decided to go to Red Lobster for dinner with my wife. Waitress was extremely attentive, food came out super fast, and it was very delish. Went home with our favorite red lobster signature buns. All around, a very well satisfying dinner. Kids must have tracked us down or had their spidey senses turned on and called us to ensure we bring them some food as well.

The food and drinks were so gooood We had a great time

It was a good time , I enjoyed the food. Good size plate just adjust the temperature was very cold to the point I had to bring my sweater

Great experience always. Great food. Lovely service. Thank you Adenis for taking care of my take out rewards and drinks tonight!! Didn’t get the manager’s name but he was super helpful and friendly. Thanks guys.

I ordered shrimp and scallop skewer. There were very fresh and grilled to perfection. I'm from the oriental and grew up eating sea food everyday. I'm familiar with the smell, taste and texture of sea food when there are fresh. I'm very satisfied with my food! The staffs are also very accommodating and friendly.

Besides the food being hot, delicious and on time , our waitress Casey made our visit. Casey was informative, friendly and accommodating. When we’re up in the area again, we’ll stop in to see Casey again.

The service was great and our waitress was very nice and sweet and quick

It's always great to spend time with my family and enjoy some good food.

Was there for dinner with my friends had Philip as our server. The food was amazing and his service was great. It was clean and he kept coming back to see how everything was tasting. Food was hot and the salad was fresh. Toward the end of the meal Jennifer come by to see if we enjoyed our experience that’s so great that managers come and check on the customers! We give them 5 stars we will be back because of them!

Janine O. Amazing service. Knowledgeable, friendly and fast. We’ve been coming for years and she never disappoints.

We had the absolute best waitress EVER! Jeanine made our experience so pleasant. She took such great care of us. Haven’t had such outstanding service like this in a really long time. She is definitely a keeper.

It had been many years since I had visited a Red Lobster. Glad I found this one. Reminiscent of good food. Paired the lobster tail with steak, eat like a rich man for less. Plus the staff there is amazing. I'm Def coming back! 10/10 Long live Red Lobster!

Excellent service! Food was cold and rubbery ! Bathroom needed serious attention. This particular red lobster has gone down hill.

Michelle was our server, and she really made the meal excellent. Whoever was in the alley made some errors but Michelle took care of all the issues for us and it saved the day. She even packed us up some of our favorite sauce in a little cup to take home. I would ask for her next time just to assure we have the same dining experience.

This was the FIRST red lobster that I have ever been to where the food actually looked like the commercials and pictures. The taste was just as good and not the dry over cooked food as it can be sometimes. The server Tanya P. was awesome as well, very attentive and courteous. She definitely is the reason why people come back. There was a couple that spoke with her about always being pleasant when they come in and it showed. It's unfortunate we don't love close.

Great place for seafood, appetizers or a full dinner. The bread was fresh and delicious!!!

We've been coming here for years, and service has always been consistently great no matter who we get. The food has always been great, too, and portions are perfect. Yesterday, we got two ultimate feasts, and everything was delicious. We had lobster, crab legs, coconut shrimp (my favorite!), shrimp Alfredo, shrimp scampi & all of it was perfect.

Server, Jeanine, was the absolute best!!! She made our experience great. She's a keeper!!

We always have a nice dinner at this red lobster. The food is always good. The waitresses are friendly and it’s a nice atmosphere for a good dinner.

Anytime we come to Red Lobster we wait for a table in Jeanine’s section. She is the best waitress who provides personalized service and makes us feel special! And the food is good too, lol.

Good was fantastic. I got Steak and shrimp. Wait time was so fast, maybe 10 minutes

Went to Red Lobster to try the new Lobster Feast menu and it did not disappoint!! Such a fantastic meal. The service was also exceptional. Such an awesome time!

+4

If anyone needs good service and a friendly face Tanya is the one at Red Lobster in Middletown NY. I will be going back due to Tanya's excellent service. She is wonderful.

John is the best. What a warm and attentive person. Seriously had a great experience all the way through.

Professional, and attentive staff. Don't come here often because I love trying other places and foods, but I love Lobster Fest. The Lobster Baked Patotoe is amazing. Please keep that as a part of the menu. Ultimate Feast is always a must when I do stop by.

+3

My family and I went to this Red Lobster location this past Sunday, the food was delicious! We had Tanya as our waitress, she was so accommodating, answered any of our questions, updated us on our food, brought us refills of drinks and biscuits. She even loved my son, called him my his name, asked him what he was ordering, complimented him. All around great, wonderful, amazing waitress, definitely going to ask for her when we go back! I’ve never had anybody be so attentive and kind when at any of the other locations! This one is also super clean, organized and well stocked with supplies. 💜

Great food cooked the right way. Drinks were excellent. In all it was very good.

veronica artis

A great experience! The food was delicious! Our server, Jeanine, was phenomenal, very attentive! Will be back soon for Happy hour.

Kristine Iannella

Jeanine was amazing !! I look forward to her serving us again . She was so attentive and so sweet . What a great experience . Thank you so much Jeanine !

Jerry D

My waitress Tanya was absolutely wonderful and delightful. She was so sweet,kind, just Beautiful Human Being in general. Tanya, is most definitely a true asset to your restaurant establishment. Please let her know personally how much I appreciated her service and hospitality. Thank You so much for such a marvelous restaurant experience.

oYesenia Galarza

Our server Jeanine was welcoming, professional, sweet & made us feel at home. We haven't been to red lobsters in years & we will now be regulars customers. And the food was Delicious!!!! THANK YOU FOR YOUR SERVICE Jeanine

Brooke Allspach

I have been going to this Red Lobster in Middletown, NY for 15 years. The food is always amazing and I have to say that Tanya the server there is truly the best server. She is kind, friendly and caring. She is the best server I have ever had. I have been to 4 star, high end restaurants and nobody has ever come close to her. She genuinely makes you feel like your family. She wants to get to know all her guests and she gives exceptional service! I always request her and noticed all her other tables feel the same. Last week's visit at lunch 4 other tables in our area all shared the same appreciation and praises I just shared. Tanya you deserve this post and keep up the great work and thank you for being you!

G M

So we came in for the first time after all the rumors of closing, we got to sit at the bar with Leo, and he was amazing! Attentive, sweet, and informative! My partner and I plan to come back specifically because of his amazing customer service! Great job who ever trained him!

Angelique Rodriguez

Love Red Lobster. My son got the seafood boil and it was good. I got the Ultimate Feast and that was good as well. But the service! Impeccable, amazing, attentive, lovely. Tanya was our server and she was so kind. So attentive and sweet. She was the best server I have ever had. Even though it was busy she treated all her tables so well. I really enjoyed her service and would come back just for her. Thank you again Tanya! I appreciate the love and care you put into your job.

Soydan Ersoy

Great level of service, good food.

+3

veeraphong jiraphanphong

Good seafood plate restaurant in which serving with side dishes. I love the bread and Shrimp Scampi.

Cherry Robinson

I’ve never had a more perfect experience than at this restaurant. I dined here with my family and I think we will make this a regular occasion. Our waitress was so wonderful, I believe her name was something with a B. She was a lovely black woman who was so attentive to us. It was my Great Aunt’s birthday and she made her feel so special I just wish I remembered her name. The food was phenomenal. I previously dined at the Poughkeepsie location back when it was still open and the food was very much lack luster. At this location I had the Parmesan Baked Chicken with broccoli and mashed potatoes as a side. Immaculate is an understatement. My only complaint is that it was too good to stop eating. My stomach was full but my heart wanted more. Every restaurant goer was so happy and in a great mood that I couldn’t help but smile the whole time. If you have never been to Red Lobster at this location you are definitely missing out.

Meli H

Tara the server was delightful. Very welcoming and warm attitude. My first time at this establishment. I ordered the shrimp scampi. With a lobster tail the food was great. I will be back. I also ordered the seafood mushroom with no cheese

H&R Event Planning

Jenine (waitress) was absolutely amazing. She catered to our family. She gave us ideas on how to make our children busy while we eat and order. We had lobster dip. It was good. Bread is always good. We enjoyed our time at Red Lobster.

Food was excellent service was excellent and ambiance was great. Always a great meal here and Happy Hour cocktails are potent and tasty. Definitely recommend this Red Lobster when you're in Middletow…

With a party of 8,they were quick to accommodate us with a table but yet way in the back of the restaurant. It wasn't too much of a problem as I noticed there wasn't a lot of long tables that would a…

This red lobster has amazing service. They're a courteous and very, very, very nice to us. Every time we come in here I highly recommend red lobster anybody looking for a good meal.

This red lobster has amazing service. They're a courteous and very, very, very nice to us. Every time we come in here I highly recommend red lobster anybody looking for a good meal.

I wasn't sure how good RedLobster Togo was going to be but I was in the mood for seafood and didn't feel like dining in. So I ordered the Ultimate Feast, it was amazing! The lobster was juicy and d…

We had endless shrimp plates. I had a Frozen piña colada. My all time favorite restaurant. Very clean and comfortable. Our sever was Tanya and she is Awsome!!! We do recommend this restaurant.

Christmas Eve we decided to go out to dinner last minute. There was only about a 10 minute wait which wasn't bad at all. I expected it to be way more crowded than it was. I don't frequent red lobst…

It's been years since I been here. I had the endless shrimp. Well the price is now 28 bucks lol but the shrimps are a lot bigger than they had years ago. My food was great. I had 2 extra plates of …

I ate at the bar, and the bartender was polite and attentive. The food was hot and fast. It was empty, so there's little to be said about the atmosphere. The decor was dated, I haven't seen tv's that small in over 10 yrs.

Great seafood, lots of options. I hope they bring back the create your own meal menu though.

Fine Red Lobster as far as Red Lobsters go. It can get busy, every so often the food takes a very long time to come out, but the price is good, food is tasty, and service passable.

I went about a month ago and forgot to write my review but the only issue I had was they got rid of the tartar sauce and said it has been discontinued. The whole point in going to red lobster is for the legendary tartar sauce. I wonder if it just this restaurant or all of them have changed the tartar sauce. I will try another one and if this is universal Red Lobster will lose me as a customer.

Came in for dinner. Parking is more than adequate. Did not have to wait, was seated right away (4 people). New menu so, some items are no longer available. Service was excellent and our food came out in a timely fashion. The atmosphere is just your regular chain restaurant setup. Highly recommend.

Fast , clean and safe service. Stuff mushrooms were really good.

The atmosphere and Ambience of the restaurant is great. The server was very courteous and the restaurant itself was clean. The salmon and shrimp were fantastic but the lobster and crab just average for the price. Of course the delicious biscuits make everybody happy.

Been going here for 30years..traditional for our anniversary! I always get Shrimo and am never disappointed!

+6

Orrin P

Tonya did the thing! We really ate well. The recipes have definitely improved as have the menu offerings.

Adam Linton

Had a wonderful belated Valentine's Day with my wife. We ordered everything, lol. Great food, their Raspberry Boston Iced Tea hits the spot, but even better is their bourbon glaze that goes great with the lobster and even scallops, rice, bread literally everything. Def check it out!

Sandy Sunshine

The time before this experience, my mother and I said, "Never again!" Well, we went back 2 nights ago, because I had the hangries. And what pleasurable dining! Our attentive server Elizabeth was so professional and patient, even while working on a large party not far from us as well! I personally changed items on my order a few times (bc I was hangry), but they took it in stride. Thank you! As for the food: the bacon wrapping the scallops was a tad salty, but we merely unwrapped them midway. The calamari was delicious! The lobster tail was wonderfully plump (a delightfully HUGE improvement from our abysmal prior trip). The lemon vinaigrette on the salads was a welcomed flavor! The rice looked delicious! My only complaint about the food would be that the crab legs were bland--the water needed more salt to enhance the crab flavor. Overall, we truly enjoyed dining here this time. Please keep it up so I can happily toss my money at you!😂

I went to this red lobster one night with a friend for dinner. I was excited as this is the only red lobster around here to the best of my knowledge. Unfortunately, it reminded me of the reas…

Good food! !Enjoy the lobster for many years..... good for family and friends. Will love it when used to the lobster

First time at a red lobster- \nCame on a Friday night around 6:30pm, was very pleased in not having a wait at all! \nVictoria, was a wonderful waitress, very friendly! \nFood was great but portions…

Just ok trout. Service was not that good. Broccoli was nice. Fries were ok. Not worth price.

We had a gift card so we decided to go tonight. The prices have certainly risen but that is everywhere. The place looked dated, it was clean but tired looking if you know what I mean. I ordered the…

Service has been good the few times I've been here. We were greeted and seated quickly, tables were clean, and our waitress was friendly and helpful. Our drinks were also served quickly and everyth…

Standard Red Lobster experience. Services was as expected. The waitress was very nice. The space was clean and roomy. The food and drinks were the standard quality. Great place for a quick bite.

Standard red lobster experience. Services was as expected. The waitress was very nice. The space was clean and roomy. The food and drinks were the standard quality. Great place for a quick bite.

Standard red lobster experience. Services was as expected. The waitress was very nice. The space was clean and roomy. The food and drinks were the standard quality. Great place for a quick bite.

Standard Red Lobster experience. Services was as expected. The waitress was very nice. The space was clean and roomy. The food and drinks were the standard quality. Great place for a quick bite.

Standard Red Lobster experience. Services was as expected. The waitress was very nice. The space was clean and roomy. The food and drinks were the standard quality. Great place for a quick bite.

Standard Red Lobster experience. Services was as expected. The waitress was very nice. The space was clean and roomy. The food and drinks were the standard quality. Great place for a quick bite.

Not as much to choose from for lunch anymore due to the reduced menu size since all the covid changes, but the food, service, and complimentary cheddar bisquits are still very good! Prices seem a bit…

Red Lobster… I once thought this to be the pinnacle of fine dining. Now… it’s kinda depressing! This location feels old and dark and dingy. We got the crab legs and the kung pow shrimp. Both were good, not mind blowing, but definitely not bad. Our server was very friendly and super attentive. We were put in a small room filled with other tables, and while I appreciate that they’re still clearly trying to put some distance between parties when possible, it was a lot of people to be put in the same enclosed space when the rest of the restaurant was much more open and had practically no customers. This restaurant feels like it would have been the place to be in 1996 and hasn’t really been updated since.

The food is ok the vibe is good but the Sangria's are to die for... perfect pairing of Brandy soaked fruits and wine.

Came here a few hours ago. Our waiter was amazing and super attentive to detail. Tipped him 30% because the service was so awesome and the food tasted good. However within 30 minutes (after we left) I developed severe food poisoning and have been miserable since. I got the ultimate feast with Lobster, Crab, Shrimp Alfredo, and coconut shrimp with a side of Mashed potatoes and broccoli. My Mom got endless shrimp and she is ok. I have came here a few times and this was the first time I got food poisoning. Will I go back, probably not because I can’t risk getting sick with my health issues.

We usually head to Red lobster for our anniversary. However I don't think we will after this. 1. The prices were much higher. 2. The restaurant was freezing. 3. The food was okay, not great. not worth the higher prices. 4. Waitress was great. No complaints about service.

It's okay. The zucchini tasted weird. The shrimp and biscuit were good. The lobster was only so so.

+1

Cheddar biscuits were awesome, you just can't stop eating them, bacon Mac and cheese was another great hit

The server/service was outstanding. The food was a bit underwhelming. I ordered the Mariner boil and the lobster was shrunken down to almost nothing... Perhaps it was a little overcooked. And the meal as a whole was lukewarm in temperature. I wanted a boil to be steaming hot and inviting and it just wasn't. 😐

April L Chastain

Three of us entered this Middletown Red lobster We were sat immediately by an unfriendly hostess We waited 16 minutes before I got up and went to the hostess who is now cleaning a table and asked her if she bothered to tell anybody we were seated 10 minutes later a trainee showed up to get our drink order another 10 to 15 minutes later a waitress showed up to get our food order. I was not impressed with the very small so-called Walt shrimp which used to be huge I was not impressed with the fish the lobster was like rubber We never got our salad the waitress and the trainee both forgot to bring our request of ketchup and tartar sauce It was just not worth the price or our time

Tialisa Whipple

I received a $25 gift card and my Husband hates seafood so while I was out alone I decided to stop for lunch. I was greeted warmly and seated promptly. My waitress was friendly and efficient. I ordered Walts favorite shrimp with 2 sides and my salad was almost immediate. I ordered a light dressing, which I should have asked for on the side. My salad was so heavily dressed it was soupy. My food came out rather quickly, but my shrimp was cold and flavorless. My broccoli had decent flavor, but it was overcooked and mushy. There was no finess to the plate. The flavors didn't shine.The whole meal sat like lead and I wished I hadn't stopped. I used the table kiosk to pay and it asked how much of a tip I wanted to leave and I decided to max out the gift card with the tip. It came out to around $24.97. When I was finished it said I still had $12 left on the card. Again it was a gift card so I thought maybe I was mistaken by the amount of the card. The waitress explained I only partially paid the bill. She took the gift card and disappeared in the back leaving me standing in the dining area next to a bus box waiting for her. She came out and explained her manager was going to try the card and she kept working. I stood there like an idiot not knowing who I was actually waiting for. The waitress eventually came out and announced the card wouldn't go through. I gave her my debit card and paid for the remainder of the check and a tip. It was kind of embarrassing standing there while someone announced my gift card wasn't working. It was an uncomfortable enough experience and the food was mediocre so I doubt I would ever go back.

This was our first time at Red Lobster after their bankruptcy. Prior to that \nwe found Red Lobster totally unsatisfactory. \n\nI ordered the twin Maine Lobster tail dinner with the upcharge sides of…

The food is not as good as expected compared previously.

Our family of seven went to red lobster for our grandsons eighteenth birthday dinner. We went at twelve noon so it wouldn't be to crowded. There were only three other couples there. Our waitress was very nice and cheerful but that's as far as it got. We ended up being there for two and a half hours. Everything took way to long and on top of that she forgot a lot of our order. People who came in after us were seated and had their meal before us. Granted she was the only waitress on that side of the dining area but there wasn't hardly anyone there. Other customers were also looking around for her. This place needs to shape up and run this red lobster like it should be. Unfortunately we won't be back to this place.

I called this place on Aug 5, 2025 after already being on the way to store at 45 mins before closing..I told the two females who answered the phone that I’m on the way with my kids and would be there 10-15 minutes before closing and just wanted to place a pick up order…not once not twice but three times they answered the phone and hang the phone up….finally I got someone again on the phone and after explaining the situation again… she told me we’re not allowed to take pick orders 45 mins before closing…I can’t see how you run a business and shut down orders almost a hour before closing…driving from New Windsor and having 8 minutes left to store I had to turn around and drive back to go get food at AppleBee’s which was not what myself or my kids wanted….the service or workers need to be fixed at this location

Andrew “Riles” Reilly

Hey Campers! Always extremely disappointed as this has always been one of my favorite restaurants to have dinner I had this pasta bowl with lobster for $35. It was horrible I've never tasted such a bad dish from Red lobster the asparagus world hard as a rock I couldn't find a lobster pieces within the dish so sad I actually wanted the shrimp tacos but they don't have those anymore or maybe they don't have them for dinner or maybe they only do them for lunch but I was disappointed so sad I have to think twice now before I go back to Red lobster

Lisa Frisino

The food is overly priced. My shrimp and lobster linguine was dry and tasteless. I had to ask for more sauce. The shrimp tasted rubbery, like the cheap shrimp, not the good meaty shrimp. The rest of the food was not up to par with the prices they have now. You get biscuits, but you don't even have a choice of soup or salad anymore. What a rip off!! I won't step into this Red Lobster again. We've been going to this restaurant for 24 years, and it is at it's worst.

I went to red lobster and my wife said why and my answer was why not. When I tried red lobster maybe 20+ years ago I loved the unlimited shrimp and lobster tails. Of course, since then I'…

I went to red lobster and my wife said why and my answer was why not. When I tried red lobster maybe 20+ years ago I loved the unlimited shrimp and lobster tails. Of course, since then I've…

I went to red lobster and my wife said why and my answer was why not. When I tried red lobster maybe 20+ years ago I loved the unlimited shrimp and lobster tails. Of course, since then I've been to…

I went to red lobster yesterday with my dad. I decided to get the surf and turf. Special for $28. The waitress was great food came out at a timely manner. The food was not much. The lobster was 6 o…

They're out of business now \nAll you can eat shrimp put them under. I loved the Cheddar Bay Biscuits but that wasn't enough to keep going

Went to grab a quick bite and not happy I spent my money. The meals no longer come with salad the portions were small, the lobster tails taste like cardboard, the steak was tough . I would not reco…

Went to this facility this week found food would have been ok if the service was better very long wait for a server and after ordering long wait on meals appetizers never showed up and food w…

Im not the one to complain or write reviews but last nights experience was absolutely horrible. I brought my wife there for our anniversary because she loves red lobster and let me tell you never…

5 stars for parking. The food is disgusting. After all these years nothing has gotten better. Disgusting!!! Don’t waste time or money

Horrible horrible took my wife for our anniversary the food was burnt and over cooked when we told them about our stuff we was told we can order something else but will be charged for it the customer service it awful for 2 people over 200 for the quality of food we got never ever again I wouldn't recommend this place to anyone

Today, I decided to go out to red lobster with my friends. I thought I’d have great experience, but boy was I wrong. Our server, janeen I believe, was just out of control. She started out as a normal server would at first, cordial and whatnot, but there must have been something in the air. As soon as she seated us, she went enthusiastically to other tables and offered them specials and whatnot. The treatment was not the same with us, and at this point it goes beyond disappointment. She could’ve at least pretended to show that she cared, but she didn’t even bother to bring out biscuits when we asked. We got nine biscuits total, despite them being free. When asked for more, we were just handed the check after we received just four at a table of five. Terrible experience, -10/10, would not recommend jameem as our server. Steer clear and happy eating.

Red Lobster has always been our go-to restaurant in every city we visit. However, the Red Lobster in Middletown left much to be desired with its exceptionally poor service. When we arrived, there was no hostess to greet us. I ventured inside and found a woman behind the bar filling her mug with water. Assuming she was the bartender, I asked her to locate the hostess. A few minutes later, she slowly approached us, picked up two menus, and seated us without any sense of urgency or acknowledgment of our wait. By this point, we had already been waiting for about five minutes. After being seated, it took quite a while for a waitress to take our drink order. The wait for our drinks and then our food order was equally lengthy. The service was exceedingly slow. On the positive note, once the food started flowing, the server was attentive and helpful.

Usually I have a wonderful time coming here, but today was a different vibe. I don’t know if Janine was just having a bad day, but this was the most uncomfortable I’ve ever felt. Ignoring us, giving us attitude, and generally just bring extremely rude to me and my peers. I don’t see us coming back here again, especially if she’s still there. Please be better Janine and I hope love finds you one day. We soon went to McDonald’s afterwards and had amazing customer service. She can learn a thing or two from them. Thank you ❤️

Been sitting at the bar for 15 minutes now and when I first got here the bar tender said they were putting my food in the bag, still not out here... 4 mins after I posted this the food finally came out. After telling me it was getting put into the bag 2 different occasions. Got home and the food was okay at best.

The service is horrible, they re-seated us three times because of the child seat. They can't swap the rice for pasta and said that this was a company policy even though we do it on every red lobster we've been to. The food tasted great actually.

I had a terrible experience at the Middletown Red Lobster. Our server, Jannine, was extremely rude and unprofessional throughout the visit. She falsely accused me of drinking an entire glass from my partner’s drink, even though I had only taken a sip. She insisted she “saw” it on my side of the table, which was completely untrue. I even showed her the glass I was using, which clearly wasn’t the same as my partner’s, but she continued to argue. Her attitude was dismissive and unwelcoming the entire time. She ignored us repeatedly and showed no interest in providing decent service. When I asked for a Red Lobster bib (something I had received at the Albany location, where the service was fantastic), she curtly said, “We don’t have it—it’s over,” without even attempting to check or offer alternatives. The experience was unsettling to the point that I worried she might tamper with my food after our interaction. The situation escalated when she walked away in the middle of me explaining my concerns, showing no respect or care for her customers. This was by far the worst dining experience I’ve ever had at Red Lobster, which is disappointing because I’ve always enjoyed the food and service at other locations. I strongly recommend better staff training to ensure this kind of behavior doesn’t happen to others.

Prices are ridiculous for the portions. Nobody eats seafood anymore let alone a surf and turf. Chain is nearing bankruptcy any day now. Will never be 40 years ago. Say goodbye......

Anyi Beras

Today my experience was not good, I do not know what happened, but everything was bad, 😢 the order of my daughter forgot to bring her, even though they only brought the mozzarella and forgot the potatoes, my old husband salmon and brought him chicken, The piña colada was whole ice, oh God, all wrong before had a better service now I cannot wish for the same thing. very bad experience today