Gabriela Cárdenas Rodríguez

Excellent costumer service ( definitely because this site has lots of kind Colombians/ latin people). I have been in other G&G and they aren’t better at all than here … plus costumer service in other sites is not the best at all…. I am not moving in the area anymore but I drive 30min just to come to this G&G coz is the best in Perth.. :) thank u

Pratik Ghogre

Guzman Y Gomez in Mount Lawley is a culinary treasure! The vibrant ambiance and friendly staff create a welcoming atmosphere. The food is simply outstanding—each dish bursts with authentic Mexican flavors, from the mouthwatering burritos to the zesty tacos. Locally sourced ingredients add to the freshness and quality. Don't miss their flavorful salsas and refreshing drinks! Plus, their commitment to sustainability is commendable. Whether you're a local or just passing through, Guzman Y Gomez is a must-visit spot for a delicious taste of Mexico. Highly recommend! 🌮🎉 #MexicanCuisine #MountLawleyGem

Amanda Fourie

GYG Mount Hawthorn is really fantastic. We often pop by here for a brekkie special over the weekend, especially when we are out and about early in the morning (like after an early morning SUP session). Their Tacos are also amazing! They've got wonderful combo meals, and such good prices. The food is always fresh and delicious, the quality is fantastic, the coffee is wonderful and the staff are absolutely amazing. Definitely a place worth visiting.

Si es bueno

Zackery Bridgham

-1 Star for parking situation. Small car park on the merger of two busy streets, only one way in and out. Narrow spaces and poor lighting, and the parking is on a slope. Expect delays due to the high volume of customers and delivery drivers. OTHERWISE, this is the best GYG in Perth. Fast and friendly service, warm, welcoming, and helpful staff, indoor and outdoor seating, and a cantina with imported beers and margaritas. I have even seen them hosting DJs playing dance tracks and reggaeton/latin music! Getting to the bathroom is a bit sketch, but it's clean!

Heidi Paterson

Burritos were delivered in a timely manner and wrapped well, however minus one star as there is usually inconsistency with portion sizes. Picture for example, both regular burritos, notable weight and size difference. Sometimes the burrito bowls are packed nicely, some aren’t. Tastes good though so will continue taking the risk. Guzmen please improve portion sizes.

Kit Teguh

Is it a 100% authentic Mexican food? I don't really know. Are you Mexican? No me neither. I wouldn't be able to tell you what's a good taco or burrito from something in Monterrey. But you know what? This thing was tasty and filled me up for days that I wouldn't even mind if the place was owned by a Vietnamese uncle instead of two Mexican brothers. It probably haunted me in my sleep cos I wouldn't have minded going for a second round the next day.

Chas S

We had 3$ tacos here. They were delicious. The place has booths and the service was with a smile. They were just the right amount of spicy and the flavor stayed with us for a bit.

Mitch

Serving sizes are getting very skimpy when it comes to meat as of late which appears to be a problem with bowls only (burritos are fine) See photo of bowl with "extra chicken" Doesn't even look to have a normal portion of chicken... If they get back to their previous standards I'll update the review.

laurence rowland

Asked for spicy, entirely bland. Not very warm. Waitress was very nice, told me she knew it was a problem and she'd raise it with the staff, again. There was a very little, not terribly spicy, red sauce over a couple of nachos. Otherwise sauce was like plain gravy.

Not sure what has happened over the last few months but the service and the quality of food has drastically decreased since the place has been renovated. On multiple occasions the food ordered came unacceptably cold and the burrito tasted disgusting. I haven't had this experience at other GYG franchises but Mount Lawley GYG is terrible not to mention the horrible customer service . Do not recommend. Edit: and the link to give feedback doesn't even work

Aaron Baker

Was excited to check out the new shop since it has been renovated and was absolutely let down. I ordered a beef nacho fries and there was basically no meat in there, I had to fish around just to find it under all the slop of guac and sourcream they smothered ontop to hide their small portion of beef. To add, the beef that was in there was watery and that water ruined the rest of the meal and made everything soggy (chips were soft and soggy too) even though i had just been given the meal fresh. Not happy at all and wouldn’t recommend people go to this store if they want guzman y gomez.

Bethany Warren

I was at this establishment September 2023 I enjoyed my food but unfortunately wasn’t delivered at the promised time of 5 mins. There was an altercation between a mouthy Irishman and a Middle Aged lady. The Irishman got bent over the pick up bench after yelling at the middle aged woman’s boyfriend. She was furious and grabbed him by the décolletage and made my meal not ready in a timely manner. In the end, watching him get folded like a deck chair while I enjoyed my burrito tasted like justice

Sharnee Baird

What happened to this place? It used to be awesome, quality good, good service, great condiments bar. Ever since Guzman Y Gomez was publicly listed on the ASX it looks like they are trying to keep share holders happy at the expense of customers. Small portions compared to 12 months ago, little to no meat, and where is the condiments bar?

M F

Food might be okay, but the service is extremely poor. Almost every time we order from this Guzman y Gomez, items are missing. Today when I picked up my family’s lunch, the staff member confidently assured us everything was in the bag. When we got home, we discovered half the order was missing yet again. What makes it worse is that there is no way to resolve the issue. The phone is never answered, no manager returned our call, and our online message has been ignored. This shows a complete lack of care for customers. After so many bad experiences, we’ve stopped trusting this store. If you do order here, make sure you open the bag and check everything before leaving, because chances are something will be missing. Very disappointing and unprofessional.

PJS PJS

Not sure what’s going on at GYG lately, this used to be a solid, reliable spot with good food and decent service. I had zero complaints for ages. But over the last six months? It’s honestly gone downhill fast. The last three times I’ve ordered, there’s been an issue. We ask for sauce on the side? It never shows up. The serving sizes are noticeably smaller than they used to be, and the food looks like it’s been rushed, half-thrown together, and slammed into the container like it’s an afterthought. And don’t get me started on the staff. No issue with the younger workers, they at least try. But whoever’s running the show (older staff or what looks like management) just makes things worse. Rude, dismissive, and totally unwilling to own up to mistakes. Instead of fixing a problem, they act like you’re the inconvenience. I get that things get busy, but that’s no excuse for consistently poor service and a drop in quality across the board. The franchise owner seriously needs to step in and pull the team back in line. Right now, it’s just not good enough, and that’s coming from someone who used to be a regular.

Sulochana Shrestha

Very less quantity of food. I have ordered regular nachos but they gave me very less amount of filling same as mini size, this my third time i am experiencing same situation.

Zion Williamson

As a loyal fan of GYG's flavorful offerings, I was eager to try their Nacho Fries with chicken. However, upon receiving my order, I was left utterly disappointed by the scant amount of chicken topping the fries. The promise of a hearty chicken topping was sadly unfulfilled, leaving me craving more protein and substance. While the fries themselves were tasty, the lack of chicken significantly detracted from the overall experience. GYG, please consider amping up the chicken portion to truly satisfy your customers' cravings.