McDonald's
Burger · Oneonta
Sobre McDonald's
Located in Oneonta, McDonald's offers convenient 24/7 service. Many customers appreciate the fast and friendly service, noting the politeness of the staff and the speed of order fulfillment. While experiences can vary, some have enjoyed hot, freshly prepared food delivered quickly, even to their tab...
Located in Oneonta, McDonald's offers convenient 24/7 service. Many customers appreciate the fast and friendly service, noting the politeness of the staff and the speed of order fulfillment. While experiences can vary, some have enjoyed hot, freshly prepared food delivered quickly, even to their tables. Consistency in food preparation appears to be an area for potential improvement, as some customers have noted occasional dryness or smaller portions. It's worth noting that the restaurant does not have a dedicated kids' play area and some of the seating may show signs of wear.
Què diuen els clients de McDonald's
McDonald's in Oneonta receives mixed reviews. Many praise the fast and friendly service, especially in the drive-through. However, issues with order accuracy, cold food, burnt items, and inconsistent quality are recurring complaints. Cleanliness and facility upkeep are also concerns.
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Ideal per a
Tip: Double-check your order before leaving, especially for mobile orders and drive-throughs, to ensure accuracy and that all items are included.
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Opinions de McDonald's Oneonta
Took my order quick, very nice, took payment fast, food at window was fast. Very polite. Food was good, hot, perfect.
Very fast service, brought to table and was very hot. Very pleasant way to start the morning
Excellent service great employees food was great prepared just as ordered and served very quickly .
Service was quick and efficient at the drive through. The biscuit was a little drier and sausage a little more cooked than other experiences, not burnt, maybe sitting for a few minutes? Still, it hit the spot on my long drive. The coffee was good and exactly the way I ordered it.
Hey it's McDonald's. The Oneonta McD's deserve 4++ on a McD's scale, but compared to a nutritional, healthy meal, I think my stars are more than generous! But hey, we all know when we stop, its a processed fast food, carbs, fat, and sugar drink restaurant. The McD's near Cooperstown is gets a generous 1 rating on my chart. The service there has always been pathetic, they didn't even have ice cream in July! McD's is also always a 40% higher bill bill the BK.
The staff was okay but we get home after ordering the food and ordered a large fry and it was the size of the medium half the fries weren't in there for the price of the food they should definitely be making it correctly and how can you mess up on fries? really ! Ordered 2 big Mac's and they were a mess completely drenched in mac sauce and lettuce.
No kids area. Most booths collapsed or broken. Do not recommend for parents. Service was a bit slow, not terrible. Fries were good, nuggets pretty dry
We ordered ahead to eat in store. Took about 20 minutes for our order to be done. Everything was going well until I found multiple hairs in my bag of fries. When I brought it up to the counter and asked the employee why they don't wear hair nets she informed me that they wear hats and hair nets by the grill. Well, what about hair nets next to the fries?! There were multiple people with long hair near the fries with their hair in buns and even one with long blonde hair with a headset on standing next to the fries. I took a picture of the fries. If you zoom in you can see the multiple hair strands. 🤢
Been waiting at the cash register with no one on it for 10 minutes and this place is empty
Terrible and argumentative customer service from Missy, the manager. She refused to provide my cup while I was waiting for my food order, citing company policy. Across the country I have never received this response when making that request. Apparently it's not company policy to make sure the kiosk is stocked with paper for receipts as the one I ordered from was out. Missy witnessed this and was not concerned. Additionally she had a very poor attitude. I will not visit this location in the future.
Sorry not sorry. I get people are busy, long line. I was willing to wait n I did. I went in and said hey I placed a mobile order is it wrong to just get it at counter cus drive through was packed. Said hasn’t even came up yet. Went to drivethru my app logged out I said a code that “I think” was the code n I told the people that. They gave me atitude and also said that they didn’t have my order. I placed my order at 6:19 I have proof in screenshots and didn’t get to pick up till 7:20!!!! That wasn’t even the issue really. I said I have proof it came out of my credit card n then all sudden my food turns up instantly. Over n hr wait absolutely a mcterrible time I got no ketchup onions or mustard and all my food was cold.wasted all my evening playing games with lack of intelligence. i go to McDonald’s maybe twice a month n i deal with issues but this was terrible. Alsoo the first number I said was the correct one stamped on the damn drink.the girl gave me atitude when it was the correct number, uncalled for. They can’t even read in there n that’s sad. Too sketchy do not go to oneonta McDonald’s they’re terrible. Unhooking my credit csrd because had I not used my credit card I could have left quickly n gone to Burger King. I stayed cus I didn’t want to do the refund hassle.
Where to start? They shut it down when they want to! 20 minutes for a simple order! Apparently now quarter pounders get the same patties that a big mac gets! If you plan on going there when it's after hours DON'T!! Save your money and go to subway, they at least give you what you pay for and the staff isn't sitting outside smoking while your waiting for your food!
Always forgets food, workers are extremely rude. Doordash food from them and you will get nothing. Horrible Mcdonalds. Needs actual management.
Next time remember to add the sauce that we paid for !! really shows the lack of work effort but i don’t blame u since u get paid minimum wages in this economy 😒.
i understand that everyone can be in a stressful environment especially with orders back to back, but an employee drops the fries in-front of you, fills it half full and gives it to you (mind you; you ordered large fries) and then states “i’m too busy to fill them” like one order at a time.. it’s not that serious bro. just put the fries in the bag. if you hated your job so much just quit ??
Food was ok. Employees laying down across booths sleeping. Filthy and run down needing update and remodeling. Seats torn and dirty. The floor was slippery like the are mopping with the same water they mop with in front of the fryer slip Hazard.
Coming off a 3 hour drive looking for something quick before bed. Ordered my food at 12:20 and didnt get it until 12:50. All I got was one double cheese burger and a 6 price nugget. Food was cold and hard. Crew inside was more like a social club than a company. Better to just advoid it all together and go somewhere with proper management
This McDonald's has a sign on the highway for one mile off the highway. And instead this is over. A 5 mile drive from the highway. I would not have come here. Had I not already placed an order in advance? Added 30 mins to trip. To top it they served 3 cars on one side before helping me. Cold food. Gave unsweetened tea instead of sweet
Yall need to change your hours. You advertise 24/7 but you're actually closed from 2-4am? Put that online. I wouldn't have planned to eat here after a 14 hour shift if your online information was correct.
I ordered a double cheeseburger and it ended up being patties that weren’t fresh let alone even a warm burger. So I went in and said the batch you’re using from must not be fresh because it taste old and it’s damn near cold. She sarcastically told her worker “he wants a freeeesh burger” as if I asked for some crazy request. Ended up getting a burger from the same batch and even colder and more poorly made than the first one. Literally pathetic
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4958 NY-23, Oneonta, NY 13820
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4958 NY-23, Oneonta, NY 13820
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park in Otsego County, New York, United States of America
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