Los mejores helados que podéis comer en Palma, la chica que nos atendió muy amable, los helados caseros y bien de precio. Para repetir siempre

Acudí expresamente a esta heladería por recomendación de personas que habían vivido en Palma y la verdad que fue un acierto total. No sólo se encuentra emplazada en un lugar increíble, sino que se nota que la calidad de los ingredientes utilizados para elaborar los helados son de primera calidad y eso se nota en su sabor y textura. Si te apetece un buena helado no lo dudes, este es tu sitio.

Anna Losk

A bit pricey, but tastes really good, the pistachio cheesecake was perfect

+1

Dalibor D

The Best gelato in the Palma. Taste and texture is amazing. Nice choose of flavours. Simple and nice menu display. Service was good and fast. Definatelly is worth it price for quality

Alperen Tekin

This is very good ice cream shop at Palma centre. I tried their tiramisu and fig flavours, and both were perfect. The textures were creamy and the flavors are rich. This is what real ice cream should taste like. Highly recommended…

Heather Francis

Great vegan ice cream!! Not just sorbet, they also have pistachio, hazelnut & vegan chocolate as well as lots of fruit flavours. Everything clearly labelled & you can have 2 flavours in a small cone/tub (for €4.50). Would definitely recommend!

Saime Demir

Amazing ice cream in Palma! My favorite flavors are pistachio and tiramisu — both are rich, creamy, and full of flavor.

Aleksandar Spasojevic

Delicious ice-cream, we tried several flavors, each one is creamy and full of flavor 🫠

Mohammed Shawli

Service and ambience: Gigi was out server and she was great , it was busy but they are quite quick. Food: The gelato was sublime I tried the pistachio, cheesecake , Rafaelo & the bonoffi pie flavors. All were great I got a cone with pistachio & cheesecake make sure to get the chocolate inside the cone.

Emre Öksüz

I usually avoid overly popular spots, but this ice cream experience was truly delightful. The milk-based flavors are extraordinary, especially for those who like it a bit sweeter. The fruit flavors taste so natural that it feels like eating real fruit. Service is quick, and what I loved most is that if you can’t decide between flavors, they offer half scoops so you can try both. Highly recommended!

+1

Studio 101

Rivareno Gelato in Mallorca is pure happiness. The flavors are rich and authentic, the texture silky smooth, and every spoonful feels like a little celebration. The staff are warm and friendly, letting us try incredible flavors like figs, salty caramel and watermelon. The location is perfect, right in La Lonja, with stunning views and a beautiful area for walking. Truly unforgettable and highly recommended.

+2

blackcat

Amazing ice creams!!! Lots of flavour, patient staff while you’re wondering what flavor you want to try

Sarita

One of the most delicious ice creams I have ever had! The lemon flavor is perfectly sour - pure joy for my taste buds. Creamy and full of flavor. Don’t think twice, just try it! 11/10

Wail Larry

Tried Rivereno ice cream in Palma downtown — really good quality. I had pistachio and almond, both were very tasty and creamy. Also tried lemon (nice but a bit sour), and the kids enjoyed the watermelon. Passion fruit was fresh

+1

Anna

The best pistaccio ice cream I have ever had. Super authentic flavour. The place is busy, we went there a couple of times, but the service was always fast and efficient.

Ho Zi Ming

Super fantastic gelato in Palma! Rich, creamy, same quality as gelato you'd get in Italy! Pistachio is a personal favourite.

Ffion Hughes

Incredible ice cream!!! A must visit in Palma 🍦 We went twice and wished we’d gone more! Every flavour we tried was great, particularly tiramisu, cremino rivareno (Nutella taste) and bacio (very chocolatey - so good!). Scoops are very generous. The price seems kind of high compared to others at first glance but it isn’t since it includes 2 scoops rather than 1. It’s €4.50 for 2 scoops in a cone and cash only if it’s under €10. 100% worth visiting!

D. I.

The ice cream tastes sooo good! The best that I ever eat. It all tastes like the real flavour really fruity and natural. I loved watermelon and fig flavour! You can find one store near the cathedral, it didn’t show up in maps. Also the cup size is how much ice cream you get not in scoops. I didn’t like that you can pay with card at 10€.

Fernando Torres

An authentic gelateria was found in the city centre of Mallorca. We have tried 6 different flavours and all of them were unique. You will be queuing for no more than 10mins and minimum payment is by card is €10. The overall experience was fantastic. It is worth trying.

+16

Helados deliciosos y económicos, me gusta el plus del chocolate blanco o negro en el cono. El de cheese cake mi preferido.

Super ricos!! Nos ha sorprendido para bien!! Posiblemente de los mejores. Lo malo, La chica que nos atendió...cero simpatía y el precio bastante caro. 3,5€ una bola.

jake

I found the gelato too sweet and the staff a bit off-putting. The orange chocolate was good, as was the morena, but both were too sweet and the texture was not the best. The bacio was hard to eat it was so sweet... Perhaps they are trying to cater to the British and German tourists? Or compete with the place next door... I recommend Claudio for the best gelato in Palma.

Zaharia Bogdan

The ice cream is creamy and comes in a wide variety of flavors, which is very appealing at first. However, it is extremely sweet—so sweet that the natural taste of the flavors gets lost

El helado es realmente delicioso, se nota que usan ingredientes de calidad. Lamentablemente, la atención no estuvo a la altura: la empleada fue bastante maleducada y eso arruinó un poco la experiencia. Ojalá mejoren ese aspecto, porque el producto vale mucho la pena.

Pésima atención hoy domingo 22 de febrero por la tarde. Trabajadora con muy muy pocas ganas de trabajar, muy borde y malas manera. Seguramente sin ganas de trabajar y los que pagamos el pato somos los clientes. Hemos pedido 2 conos de helado y se nos ha puesto dos pésimas bolas de helado en los conos, y en uno de ellos no se nos ha puesto el sabor que le pedimos pero cualquiera volvía y le decía que se había equivocado. No es la primera vez que tenemos esta pésima atención con esta trabajadora. Y lo de la cantidad no es nuevo porque de cada vez se pone menos cantidad de helado y a esto le sumas la mala atención de esta trabajora y ya es para no volver.

Una pena que la mejor heladería de Palma tenga una empleada tan desagradable, atención pésima y con malas caras. Somos clientes habituales y no es la primera vez que topamos con esta chica. Ha sido hoy domingo 22 de febrero por la tarde, pedimos dos conos rellenos con dos sabores cada uno, los rellenó quejándose y encima uno de los sabores no fue el que pedimos, pero al ver las malas caras y quejas por lo bajini no dijimos nada más… increíble que le permitan atender así, encima echó una cantidad de vergüenza. Actos que dejan mucho que desear de esta heladería y sin ganas de volver!!!

Fui por primera vez a esta heladería con mucha ilusión y terminé llevándome una pésima experiencia. Al llegar me atendió una chica muy entusiasta y amable, lo cual me dio buena impresión. Sin embargo, cuando ya estaba listo para hacer mi pedido apareció otra trabajadora desde el fondo, con cara amargada y, si no me equivoco, con un piercing. Le di las buenas noches antes de hacer mi pedido, pero ella no tuvo la educación de responder, mostrando desde el inicio una actitud grosera y poco profesional. Esta trabajadora me preguntó directamente cuál sería el sabor de la primera bola de helado (pedí el cono grande de 6€), sin consultarme antes si quería la calda en el barquillo como había visto que hacía la otra dependienta. Tras decirle el sabor, colocó la primera bola directamente y, cuando le señalé que faltaba la calda, de mala gana echó un poco por encima de la bola ya servida, incluso virando el barquillo y haciendo que se derramara calda fuera, en lugar de hacerlo correctamente desde el inicio. Me incomodó tanto la situación que decidí cancelar el pedido y marcharme. Para mi sorpresa, la trabajadora me siguió fuera para reclamarme, y nuevamente con mala actitud. Al explicarle por qué no quise continuar, en lugar de disculparse volvió a mostrar un comportamiento ofensivo y totalmente inadecuado para alguien que atiende al público. La situación empeoró cuando, en vez de reconocer que no estaba haciendo bien su trabajo, reaccionó de forma ofensiva y me dijo de manera grosera que si no sabía hacer el pedido, entonces no fuera al local. Ese tipo de respuesta, viniendo de una trabajadora de cara al público, me pareció inaceptable. La otra trabajadora, la que sí atendía de manera profesional a los clientes, se acercó para preguntar sobre la situación y disculparse, pero el daño ya estaba hecho. Por funcionarias como esta se pierden clientes y también se pierde materia prima, ya que el pedido quedó a medias ocasionando gastos innecesarios al negocio. Es una lástima que un lugar que al parecer tiene buena reputación tenga empleadas que destruyen la experiencia y la confianza de los clientes. Jamás recomendaría el lugar después de lo sucedido.

Mi experiencia ha sido agridulce Ya que los cafés y los helados estaban deliciosos Pero con lo que realmente te quedas es con el trato recibido y en este caso ha sido nefasto. La chica que estaba en la barra el día 16 de noviembre por la tarde ( pelo claro con coleta y trenza) ha sido muy desagradable y mal educada. Ya que yo también trabajo cara al público, y no cuesta nada una sonrisa o un trato en condiciones. Así que suerte con el negocio, porque lo que realmente cuenta es una actitud y una venta positiva.

Soy cliente habitual de este local y hoy me ha pasado la siguiente situación: me han cobrado 4’5€ por ponerme esta cantidad de helado. Nada más reclamarlo a la dependienta, nos contesta “se os habrá derretido” de forma despectiva. Muy decepcionado.

daun jeong

Not even worth one star — a gelato shop I’d never return to. Visited on May 5th with my sister because we heard this place was popular. When we arrived, the menu boards were not fully up yet, and staff were still arranging them on the wall. We had no idea what flavors were available, yet we were asked multiple times what we wanted to order. It was frustrating to be rushed when the shop wasn’t even ready. Still, we ordered: my sister had pistachio and vanilla, and I chose pistachio and crème brûlée. The staff were not friendly, but we tried to enjoy our gelato anyway. Unfortunately, things got worse. While eating outside, my sister found a tough, paper-like foreign object in her pistachio gelato. We told the staff immediately. They brought someone from the kitchen, but no one apologized. They just handed us one scoop of gelato and said, “Is this okay?” — as if that made up for it. If you look at the photo, the pistachio was underneath the vanilla, so she had already eaten most of it when the object appeared. Still, the response was dismissive and careless. No apology. No explanation. Just one scoop and “too bad you already ate it.” We’ve traveled to many countries, and this is the first time I’ve ever written a review like this. The whole trip was great — except this. Truly disappointing. I’m writing again because the response we received was extremely disappointing, and I believe it’s necessary to clarify the facts precisely. We arrived at the store between 11:26 and 11:27 AM on May 5th, and there were barely any menus displayed for the Specialità RivaReno items — not two, almost none. If there is CCTV footage available in the store, please review it. We were waiting specifically for all the menu boards to be displayed, and we placed our order between 11:30 and 11:31 AM. As shown in the photo of the ice cream attached in the comments, the menu boards are fully visible — naturally, that’s because we waited until they were all up before ordering. Around 11:36 to 11:37 AM, we noticed there was a foreign object in the ice cream and returned to the store. One staff member was at the counter (with a nose piercing, wearing an Apple Watch on the left wrist, silver rings on the second and third fingers, and bracelets on the right arm with a bandage on the second finger). She called two people from the kitchen — one man and one woman. No one apologized. They spoke to each other in Spanish, and then gave us a scoop of ice cream in a cup. We have no way of knowing whether it was freshly made or not, as we had been sitting on the bench in front of the store eating. Again, no apology was offered. They just handed over the scoop abruptly, and when I asked what this was, they responded in a manner that suggested, “Just eat this.” I was extremely upset and asked for a refund. The female staff member I mentioned earlier said, “You’ve already eaten it, so we can’t give you a refund.” At no point did anyone apologize. No one asked what kind of foreign object was found. In fact, it was an elderly customer at the store who kindly took a look and confirmed it. We ourselves disposed of the object in the trash.