Jessica Wayne

The only thing on the menu that's all right is the big fish and fries. The burgers are all bread barely any meat. The only way for me to eat the wopper was to remove the bottom bun and fold in in half like a taco.

Raina Barnes

Every time I go to this location it always has something broken and they can not serve their full menu. Either their grills are down, they have no more burgers (how do you not have burgers at a burger place) today their egg machine was down so they couldn't serve breakfast sandwiches. Absolutely ridiculous. Need new management or something to have back up plans. Can't believe and owner is ok with losing business and money all the time.

Nicolas Druda

I was food poisoned by the Burger King in Port Jervis, NY. I reported this Burger King to the Orange County Department of Health. Even if you're tired and don't feel like cooking, trust me, just go somewhere else. Avoid Burger King!

jerry harden

Ordered ice cream cup and they only fill it halfway! Service is shit.

Ms Potkat

The prices are great. The employees are nice. Sometimes the drive-thru can be backed up and take awhile. All in all a decent place to eat for your money. this is how it used to be but now it is horrible. They made people management that should not be management and then their heart and soul. They don’t care if they get wrong or not. Ask for something a certain way not “have it your way“ this is the worst Burger King ever, honestly it’s getting worse and worse here as long as Allen will be the franchise owner. I think it’s just gonna keep getting more because you have the older people that been there forever that don’t care about anything and then you have the young kids that are cooking they don’t care about anything. They don’t even know how to make a whopper with extra on it or inside there or down road or outside the parking lot or home and find out that’s not right they won’t even make it correctly. If you’ve asked her to be fresh you need to actually sit inside and watch them by all means watch them because they will not have it off the fryer or off the broiler, they will give you whatever they have. It’s really sad how this has went down the drain unfortunately they got rid of the best manager. They had there and now they have which I was told by the One sister sisters are management and they have another manager there, younger girl/young lady/woman care because the franchise owner doesn’t care then why is anyone else gonna care so it goes from the franchise not caring to the store not caring down to I guess it’s her sister who is another manager not caring and it just goes down from there. Nobody cares fast food but if you’re willing to wait to be fresh, not get the stuff that should be thrown out because there is there a certain time they’re supposed to throw it out there supposed to serve it to you but they do anyway you don’t have to go somewhere else somewhere else, but this is not the same I want to know so you’re better off going to McDonald’s or Wendy’s or even the pizza place for pizza is fresh is good but if you’re looking for a fast food, I recommend McDonald’s or Wendy’s definitely over this Burger King in Port Jervis, New York….

Christine Bennett

It’s a hang out no one eating. Just came in and sat down. Another person was doing paperwork.

Tiffany Barber

At 10:52am I pulled up to the drive through for breakfast as it is still morning and they told me they are now on lunch

Victoria Mercado

I am a door dasher, on deck 1st approximately 230 300pm. I went to this burger king to pick up an order for a customer. It was a fair order. The customer ordered a combo meal with a frozen drink and a bundle box.. I waited not long before the person who appeared to be their floor manager tossed the bag on the counter shouting the name for the order saying it was ready. I instantly knew the order was incomplete because of the way it was tossed on the counter. It couldn't possibly have a drink if she was tossing it. It didn't. But upon future investigating by grabbing the bag I also noticed how light the bag was knowing it couldn't possibly not only have a drink in the bag but almost the entire order. There's was only two sandwiches in a big bag. When I question this to two ladies at the front counter I was liberally attacked by the manager and fhe girl on the register with hood like attitude. The manager shouted stated she wasnt gonna argue with me and I could get out of her lobby instantly. Now mind you, I wasnt even upset just wanted to order corrected before leaving the store for my customer. She cursed shouted and verberally abused me in front of a lobby full of guest. I would like to make one thing clear. I dont need burger king to make money I can decline all the call that cone through for this establishment and be ok. Eventually if these workers continue to speak like this to people everyone will start declining calls from the establishment. The order was canceled through the customer and dash support was notified if the issue. No one should have to be spoken to that way. And I dont eat burger king as is. But I won't be going there to pick up for anyone either. Bad attitudes are bad for business.

Daryl Rodriguez

Manager was incredibly rude and called me out and embarrassed me in front of everybody. I was waiting for a doordash order and refilled my cup and it became a huge issue with her.I had thought refills were free. Anyway, I didn't appreciate the embarrassment..!!! I had such bad anxiety and today turned out to be an awful one..!!! Just plain rude. An issue that that should've never had to have happened. The manager's name is Pauline in the Port Jervis Burger King. Never going back. Thank you Pauline.

O Rosado

Normally it a good spot but just now I found long red hair in my chicken sand wick meal. I didnt make a big about it, I pulles the manager aside and mentioned that she should have a hair.Net on because there was hair in my meal and she pretty much just blew me off.So this is why i'm posting it.

night crew young counter woman was incredibly rude for no reason at all. totally unprofessional and i am unwilling to buy from here anymore because of it. ill give anyone else my business.

Steven Onorato

Food is horrible and the people there have attitudes..looks like the same people working there are all family