Georges Burthey

Excellent service, good buffet fresh juice delicious coffee and chocolate with subtile spices although a bit too sweet. Fresh fruits and quality egg station abordable price...

Alexander Barahona

Very exquisite food and the service excelet.

Elodie Veyron

The staff is very nice and welcoming and the food is very great

Gabriela Hernandez Ornelas

Ok

Erick Gabriel

It so useful if you wanna eat

Sin duda si quieres probar una rica variedad de comida poblana/mexicana este es el lugar indicado. El buffet es muy bueno y la atención del personal también. Es un lugar ameno y bonito en el centro de Puebla que en definitiva te quita el antojo y el hambre por un precio muy razonable.

Les recomiendo pedir a la carta, ya que las porciones son bastas y el sabor es muy bueno. El buffet está a buen precio, aunque no sabe tan bien la comida. La atención es muy buena.

Este lugar está en el zócalo, donde están los arcos y demás restaurantes del centro. El servicio normal, más no excepcional. El mole pipián verde está muy bueno, me trajeron una muestra ya cuando había pedido mis enmoladas caray, !pero también estaban muy deli! Eso sí, ya no llegué al postre porque están leñadoras. Nada caro. Mi agüita de jamaica muy rica, no era de jarabe sino natural. Eso sí, cada dos minutos hay gente que se acerca a pedir dinero o venderte algo; realmente es exagerado y molesto. Be warned!

Simon Heath

My sopa poblano was lovely but service was a little odd. The bill was presented before I'd finished and despite the restaurant being mostly empty the waiting staff seemed eager to get ride of me. Once I paid, no change was presented and I had to chase it. Good food, odd service.

Abraham Castillo

Great atmosphere and excellent service, everyone was very attentive. A clean and quiet place where you can eat good regional food.

+9

Daniel Toxtle

The place is very nice and has a great family atmosphere. It's on the ground floor of the hotel (which is beautiful). The tables are comfortable, and the staff is incredibly friendly and polite. I went with my mom, and we received excellent service. The buffet food is delicious; they have many hot dishes, a fruit bar, salads, cereal, gelatin, and best of all, they can make eggs cooked to order and various Mexican snacks. The flavor could be a little better, but it's not bad at all, and I'll definitely return. The music was Christmas-themed and got a bit repetitive, but it didn't detract from the overall experience.

Katy Vazquez

Good service, food varies.

Marco Isaak Montes de Oca Zamudio

Very tasty Chile en Nogada.

Laura “CO Rockies Gal” Lopez

Wonderful buffet. Great service by our hostess Veronica and Capitan Cesar.

El buffet es caro con relación a los guisados que ofrecen, hay poca variedad, la parrillada y el pipián verde con carne muy corriosa, la sopa de tres quesos sin sabor, el mole de primera, las quesadillas al comal lo mas recomendable, ensaladas y frutas buenas con sus aderezos, solo ofrecen agua de jamaica que es bastante mala. La decoración y el servicio son excelentes, por eso le doy tres estrellas.

Renato Rios

Kind of expensive but their chiles in nogada are awesome.

nos mandaron las cosas incompletas, puede verse en la foto la arrachera con platos separados la atencion fue forzada,sopa azteca lo mismo sin aguacate sin crema y las llevaron despues :/ para finalizar el tortillero estaba asqueroso y en covid, no pongo una estrella por respeto a los demás que hacen bien su trabajo. no recomendable

Empezamos a comer y en la sopa había una cucaracha ya cocinada pensamos que era algo dorado de la comida y el verlo era una cabeza de cucaracha le avisamos al mesero jhonathan y el gerente hizo caso omiso y ni disculpa pidieron

Maricela Hernández Ocampo

The service is good, but the food is disappointing. I ordered a chile en nogada, and it was nothing like it. The filling was incredibly dry, tasteless, and the fruit was chopped into huge chunks. It's nothing like the renowned cuisine of Puebla. They should be ashamed to serve this and call it chiles en nogada.

Israel Arias

Deplorable attitude and ZERO crisis management! Unacceptable and disgraceful service. We had a serious incident at our table that required immediate and professional management by the staff or manager. The response we received was absolutely deplorable. Instead of apologizing, listening, or attempting to resolve the situation, the manager displayed total disinterest and an alarming lack of professionalism. The "solution" they gave us was to cancel the bill and order us to leave the premises. This attitude demonstrates a total disregard for the customer and an inability to handle any type of problem. Not only did they fail in service, but they made us feel uncomfortable and mistreated. Warning: If anything goes wrong at this establishment, do not expect them to take responsibility or treat you with respect. Avoid this place at all costs if you are looking for decent treatment.

la diosa Wiky

I watched as diners at the table next to me complained about cockroaches in their soup and tried to remove the evidence. They only took a photo and couldn't deny it. Bad service 😡

Carl

Extremely rude waiters, trying to kick me out while I was still drinking my coffee.