AreaSurveyorK

Typical Starbucks but much better outdoor seating than average.

John Atti

The staff here is very nice. They also have a small outdoor seating area, so if the weather is good you can relax outside. The indoor seating is sufficient, although I wish there were more of it, I've never had an issue getting a seat (I also don't go there during busy hours). Parking, on the other hand, isn't always the best, but that's to be expected in this area. This is your good, run of the mill Starbucks.

Sue C.

Decent Starbucks. Interesting how many tweens and teens came in the 90min I was sitting there working, all with their Buxs app on their phone. Times have indeed changed... I can't ever remember hanging out at a Starbucks until I started working at the college. I couldn't help but wonder too... are they tied into moms account so she earns stars?! 😁 I hope so... those stars are like gold!! 👍

Sara T

Cozy starbucks that was recently renovated. Usually well staffed so not a crazy wait. Outdoor seating during warmer months. 4 instead of 5 because they need more seating inside and no free parking unless you come on a Sunday or before 10a since all of ridgewood is metered. Friendly staff.

Alex

Overall good place took 20 min for my order. Food is decent and yummy. Tables need to be cleaned a bit more.

Mark Arcuri

The guy with curly hair doesn't read instructions! He makes the drinks in base form only. I went in person to order a vanilla bean frappe with extra caramel and he misread it as vanilla so the drink was overpowering with all the extra vanilla!!! So they remade it and he was doing the same thing so I told him put the caramel inside the drink and he again put multiple vanilla pumps!!! So i just took the drink as is and it was inedible 🙃 On top of all that he tried to give me a random mobile order so I put it back for the actual customer.

val

The people in this Starbucks are extremely rude. I go up to the server at the counter asking for water, in which they let out a loud sigh and rolled their eyes. After that, they proceeded to make me wait 10 minutes for my water (mind you, the servers were chatting with the customers, and there were no other people being served). This transaction could have easily taken these people 20 seconds at most but they decided to waste my time and be rude about it as well. Extremely unprofessional.

Mary O'Sullivan

Went to this Starbucks location when we were walking around in Downtown Ridgewood. Ordered two drinks that I often order. I wanted my husband to taste the new caramel ribbon crunch Frappuccino because it is typically delicious. My husband had a few sips before stating that he was not a fan. I was quite surprised at this because he usually likes caramel and sweet drinks. I decided to try the Frappuccino and that's when I realized that it was not made correctly. It didn't have the crunchy pieces and tasted quite different than usual. The barista making the frappes had seemed a bit frazzled because she had just knocked over another Frappuccino so I figured she probably just accidentally confused some of the ingredients and brought it back to the counter to inquire about the drink being remade. I was very surprised when the manager gave me a hard time and then began explaining repeatedly that there was dark caramel in the bottom despite the fact that I had indicated to her that I had had the drinks several times and was familiar with the taste. With a poor attitude and behaving as if she was doing me a huge favor she said she could sprinkle some crunch on top. I said it wasn't about that, the drink was not made correctly. Finally and reluctantly she said she would remake the drink but at that point, frustrated and surprised, I said to keep it and left. She made me feel like I was trying to con her out of the five dollars, like some sort of con artist as opposed to an unhappy customer. What terrible customer service at what used to be such a great Starbucks location. Hopefully things improve.

Tony T

I came a long way to get there to enjoy a cup of coffee made with their Clover machine.Then I am told that the Clover machine has been turned off for the evening.This was at 5:30 in the afternoon on a Saturday. The counter person could not give me a rational explanation for why the machine was turned off.

Dylan B

Rude customer service, the woman working the window was incredibly disrespectful. I’m a daily customer with Starbucks and I’m new to this area. Would have came back here a million times but this initial first encounter with this Starbucks completely made me give up Starbucks. I’ll never spend my money with your corporation again because of the lack of respect your employee shows. I work in the customer service environment and if one of my workers talked to a customer like this she would be fired.