Buffalo Wild Wings

Attention management or corporation!!!! Bad service and dirty place. My family and I get there and no one there to great us or seat us but the bartender waves at us and points us to the tables. After that Brook our server comes and takes our drinks order, she brings sodas for my kids and wife and says they're still working on pouring my beer. After 10 minutes I get up and go up to the bar and order a beer, the bartender says my beer is been sitting there and I grab it but then she asks me if I want her to bring it to my table, in my head I'm thinking "I wanted someone to bring it to my table a long time ago that's why I had to get up and order one from the bar since my server couldn't get me the beer I ordered. Then they bring our food and our server says they're still working on my wife's chicken sandwich so it took her another 5-8 minutes to bring her chicken sandwich. The onion rings looked more like onion rings scraps. My kids ordered lemonade wich was so watered down and had to wait for our server to bring us different lemonades (you could tell on the color how watered down they were) there was trash on the floor and a huge puddle of pee under the urinal. At some point there was no bartender or servers on the dining room in case anyone needed anything. This is on a Friday afternoon so how can this place be so dirty and understaffed on a Friday afternoon? Someone should put some attention to this place.

p

If I could give 0 stars , I would. The service here is already not as good as it is, but this time just added the cherry on top. We sat there for almost 30 minutes waiting for our order to be taken, we gave our server Lina some grace because she had a couple of tables, but when she came to our table she gave us so much attitude. We felt super uncomfortable even trying to put in an order because we felt like we were doing something wrong just by doing so. We ended up canceling our order and just walking out. Lina made our experience definitely our last. I'm sure this place would thrive without servers with an attitude like hers.

samantha vazquez

TERRIBLE SERVICE!!! Employees are rude, waited in store 45+ minutes after order was supposed be ready before I even walked in. Employees only stashed they were backed up, but 45 minutes is ridiculous and unacceptable. DO NOT COME HERE, SERVICE IS TRASH!!!!!!

Ashleigh Brown

So I have never been to a buffalo wild wings that's seat your self. I know this one isn't like that i am standing at the host station and Noone ever walks over to me to get me seated! I have worked in hospitality for 3 1/2 years and this is bull crap! Who ever ownes these places need to fix what ever problem is going on! Horrible experience. I left to go spend my money elsewhere

claire allen

Christina was our server. Great food, came out quickly. By other servers. Our server never checked in with us. I had to go and find her to request a straw and other items. Place was empty, its a weekday night. My kids kept going up to the takeout window for napkins, dressing for the salad - which we got the third time asking! Server couldn't manage applying our military discount, even when we mentioned it while ordering. She said she'd add it to the bill, and never did. Ran the card without it. Not a big deal, but super annoying. Probably a last inside visit from us!

Ani Mccormick

I’d give it zero stars if I could. I’d never before have been served by a rude waitress like the old lady in a cowboys shirt yesterday. A complete Karen. Absolutely ridiculous. I had to leave because her attitude was completely out of line.

J

Waited 20 mins for our food when the manager brought it over. Our food, the wings and fries were cold, it was so obvious that the food was cold. The Manager didn’t even care to check the quality of the food. It took them another 15 minutes to get our new food to us. A whole 30 minutes waiting for our food. The restaurant floor had so much trash, like straw, wrappers, napkins, chicken pieces, french fries. The restaurant looked so unsanitary. The employees were stepping over the trash and didn’t care to even pick up anything from the floor. The tables were piled high with trash and not cleaned off. The men’s bathroom, horrible pee stains all over the floor, trash cans over field with trash, paper towels running out. The restaurant was not even busy and it looked like a hurricane hit it. Lots of empty tables. The Service was slow, employees talking on phones in the service area and in corner of store. Employees from boh peeking their head outside to main restaurant drinking and watching tv with gloves on. Worse service and restaurant ever.

Kasthen Acosta

Haven’t been in a while. Our server was the only good thing about the service. No host waited for 10 +minutes, husband wanted to watch a game. Ordered well done wings waited which was fair had I gotten fresh wings would have been worth it. But husband was too hungry to wait. Your lobby could use some TLC shoe marks all over the walls, front doors looked just nasty and greasy. If the front looks like that I don’t want to see the back.. Was disappointed for a Saturday Night.

Aviv Lopez

I love buffalo wild wings but unfortunately here in the simi valley location the service is not great. All of our food was cold and took a long time to be served. I’ve been coming to this location for like 3 years. But in the last 6months the service has been getting worse. This is my first bad review ever. I feel bad leaving this bad review but hopefully with this bad review they can improve their service.

Dianne M

Honestly "you get what you pay for" does not apply here, actually you pay high prices and get terrible food. Our order of chicken wings were bone dry that even the sauce it was covered in did not help! The quality of their food has gone down and it is definitely not worst eating or paying for. I will be taking my business elsewhere.

Joseph Grossman

It took 15 mins before we even got to order drinks. Then waited another 15 mins for drinks to arrive. We never got to order anything else. After 30 mins of waiting for a waitress to take our food order that she never did, we finished our beverages, just paid our drink tab, and left to eat at a better restaurant. Third time I've been in a group there and left before I ordered food. The staff is nice but I'm not going to wait an hour to order mediocre food.

Mmmarlene Gee

My family and I had the worst experience with the manager Joseph. They didn't offer us carrots or celery sticks. Till we mentioned it to them and the waitress Brook told us we don't offer until the customer asks us for some. We barely had one beer each and brook said the manager Joseph won't serve us no more.. It was the worst experience ever for us spending $126.00