Kyle

Meant to write this review a little while ago. I see it happened to someone else. I ordered a large plain pie on a Sunday. Opened the box, grabbed a slice and the crust was hard as a rock! There's no way it was a fresh pie. They reheat an old pie for you. A fresh pie always should have a nice soft buttery crust. The most insulting thing is I noticed while paying for my pie, the guys is in the corner making a fresh pie to replace your old one. Happened twice actually. I was a frequent customer but not anymore. Especially not at no $4 a slice and you insult me with an old pie. Please..

barberworld011

This was theee WORSE PIZZA I'VE EVER HAD ‼️‼️ Never have I eaten a pizza so HARD and stale!! They literally gave me and my family and Old and Stale pizza!! The crust was hard and old, pizza had no taste or sauce. I can tell they gave a pizza that had been sitting out all day!! Extremely Pissed off and Unsatisfied with Bellas especially for spending $40!! This was Horrible and A Refund should be Immediately Given! I am still sick from yesterday and I could barely eat much of it!! DO BETTER!

Michael Bubak

Very rude girl if you're a customer you shouldn't be given attitude when you call to see if your pizza is on its way and then get told by the girl Oh My God when you ask what address do they have for you

Regon Hossen

Don’t waste your money to buy this food. Telling you if you buy their food you will get food poisoning

Naquane Francois

Place is a joke. Has all the wear and tear of a rundown early 2000s pizza spot, but none of the charm. A single slice of cheese pizza, costs $4. For context, thats more than they charge in Manhattan. Here's the kicker, the pizza is not great. Im not going to say its bad, because its almost impossible to find a "bad" slice of pizza in NYC, but I will say I have had $1.50 slices of pizza that tasted better. At least in manhattan you can blame getting shafted on the bright lights, skyscrapers, and city vibe. So of course you pay the "tourist tax". Here, in the heart of Springfield Queens, against all rhyme and reason, they bend you over and shaft you for the fun of it. It's as if they're punishing you for even walking through the doors in first place. Hoping to teach you the lesson of never coming back here again. 2 out of 5. And that's being generous.

Din Islam

Food very unhealthy, employee behavior very bad specially in night time. I asked them talk to manager about complain them. They ignore me. The manager should concentrate night time employees

Tiffany Johnson

Not worth it!! Save your stomach! Spare yourself. I stopped in for a slice and instantly regretted it. The place was dirty and looked like they hadn’t cleaned in weeks. 🚩The whole space overall just felt run-down. I said “Good afternoon” when I walked in, and not only did the cashier not respond, but she gave me a full-on attitude like I was bothering her. 🚩 I ordered a chicken slice — they charged me $6.50 for one slice, which would’ve been fine if it was decent. 🚩 But the pizza was barely reheated under a low heat lamp and lukewarm at best. On top of that, the cashier handled both the cash and my food without changing gloves or washing her hands. 🚩 Completely unsanitary. Unfortunately, I ended up with SEVERE food poisoning for three days afterward. I’m certain it came from here because I’d only eaten home-cooked meals with my family all week. This was the only outside food I had and I was the only one in my house spilling my guts out. Eating here cost me days of discomfort. I should’ve just tossed the slice out and not eaten it 🤦🏽‍♀️. Definitely won’t be returning. Cleanliness and basic food safety standards should always be a priority for a food establishment. They were CLEARLY lacking here.

Jenessy Honey

I had a terrible experience at Bella Pizza (134-62 Springfield Blvd, Springfield Gardens, NY 11413). The guy at the counter was extremely rude and unprofessional. I ordered food, but when I received it, it was undercooked and clearly not prepared properly. When I politely brought it to his attention, instead of fixing the issue, he got nasty and aggressive, showing a complete lack of customer service skills. The way I was treated was unacceptable. Not only was the food poor quality, but the attitude I received made it even worse. I wouldn’t recommend this place even if the food was free. Save your time, money, and patience—there are plenty of other pizza spots that actually care about their customers.

V P

My recent experience at Bella Pizza was deeply disappointing. The establishment's cleanliness was notably subpar, and the presence of individuals experiencing homelessness within the dining area created an uncomfortable and unsanitary environment. The pizza on displayappeared to be stale, exhibiting a visualquality suggestive of having been left out for an extended period, which significantly impacted my perception of its freshness. Furthermore, the pricing, specifically $4.79 for a single chicken slice, struck me as excessively high and unjustified given the overall quality and ambiance. In summary, Bella Pizza failed to meet basic standards of hygiene, customer comfort, and food quality. I cannot recommend this establishment

Danielle

The manager/owner I spoke to today customer service is Nasty. I place a order the wings was raw, and I called and spoke to a lady on the day it occurred and the manger which was very nice she said to me if I call back later in future I will receive wings as a replacement. I am going to write you name and number down. Today I call to place order and add the replacement wings so I ask to speak to manager to explain to him what happened and instead of him listening to me or even see if there was a note he keep cutting me off and says nothing is free this is New York and this is a business. I said to him sit I wouldn’t call and explain this to you if it wasn’t true. He wouldn’t even let me say the lady name who told me it. He keep cut me off and then goes to say I am busy if u want to order than order if not I am hanging up because I am busy.And before I got the next word out he hung up. I spend over $60 for pizza including other add on every time. I will not be going here to spend my hard earned money and not get appreciated as customer.

Sabine Francis

I ordered 2 white cheese slices and zeppolis. Halfway home, I eat the pizza and realize it’s burnt and crisp, not even edible. I felt disrespected at the fact that they even thought I would eat it😭 I go to get a refund and the owner is upset by me asking for a refund, made snarky comments and told me not to come back. I walked in there really calm so I was shocked by the ill mannered treatment. Customer service, food, and atmosphere was garbage and very disappointing as a customer who has been coming there since a child.

Ray Ali

Please do not order food from this restaurant if you don't want to get sick or food poisoning. We order dinner tonight from this restaurant lasagna and stuffed shells. The Owner was so rude and nasty when we brought the order back to him. You can literally smell the meat/ sauce from the order was spoiled that they used. The guy working there tonight claim he is the owner and refuse to remake or refund our order. He stared to cursed and used indecent language at me and became violent I had to call the police. Please do not order from this restaurant if you looking to get food poisoning stay away. These two individuals should be fired. I will never go back to this restaurant or order here again.

TJ and Carla Cox

Order was 30 minutes late, they forgot my drink and there were so many black olives that I could barely taste the little bit of pepperoni and sausage that was on the pizza. Worst pizza I've had in NY.