Chand

Had this two days in a row. Did penne pasta with tomato marinara sauce, added spinach, mushrooms and broccoli to it and liked it. Not disappointed thus far....

shawn black

Forgot my 2 liter soda asked me if I needed it? (Lol) then dropped it off left it at the front door where anyone could have taken it, never called me and I gave him a tip. Smh

Farida Jimmy

Pronto was such a great place,but then it just didn’t stay up to bar. The service was horrific,the lady got my item wrong and the wait was insane. Very inconsistent, please bring back the old pronto when everything was amazing…

Deęz

Save your $. Go to dominoes . The pies are consistently horrible, I’m talking about the vodka pies here. So floppy, way too much cheese and sauce, and the cheese is so thick that it weighs down the whole slice and you can’t even properly hold it. So undercooked and flappy yet often burnt at the bottom? Their art here is screwing up something as simple as a pizza.

Eugene Tawes

Just left here order 2 chicken franchise slices and a order of fired calamari. Just got home and only have one slice. PLACE IS GOING DOWNHILL. I'll take my business elsewhere.

CRYSTAL ROBINSON

So I order a personal pizza..with Pepperoni I was very detailed and what I want it a side of sauce i was charged 75 cents for no problem I asked for and garlic and red pepper never got the garlic nowi look at Receipt...25 for red pepper i don't mind paying for the source I get it but condiments since when so I called the store I didn't get napkins which I asked for again I was very detailed in what I wanted then when the delivery guy called me and told me to come out as opposed to him coming in and delivering This is some place I will not order from again The pizza was mediocre at best I'm here to tell everyone Primo has great personal size pizza

Matthew Cacace

I used to love this place. But wow its gone down lately to the point where I stopped ordering often. They are so inconsistent and the people working there have 0 accountability. They completely burnt our pizza to the point where the crust was falling away and was inedible. The worker got a manager after saying sorry they changed something (we couldn't make out what he said) before the manager jumped on. We didn't even want a refund We just wanted our pizza but since they had an hour til close apparently no one could get the pizza to us. They offered us a credit for the next pie but what does that do for us now with a hungry family? We once again just requested the pie to be remade and delivered but apparently no one could go out to do this courtesy. Then we just wanted a partial refund. The manager refused saying we already paid by card. To which we said that makes 0 sense and to deliver our pizza or offer a refund. They refused and started really pushing back saying they'd have to refund then re charge and it takes days etc. So at this point I will just have my bank wave the order. But for the love of God go to deninos, Joe and pats, round pie ANYTHING but pronto because they really suck now.

Luk T

Worst garlic knots I ever had. They were burned on the outside and soggy. I didn't even know it was possible. I think they were reheated many times before. Pronto used to be good.

nyla mark

So, I ordered a pizza from here and it was soggy and not even hot when it arrived to my house. I called to explain the situation and THE STORE MANAGER told me pretty much it was MY fault that the pizza was soggy because I got extra cheese on the pizza and how the delivery driver doesn’t have a oven in his car to keep the pizza hot. Never not once did he offer any type of resolution! I asked if I can speak to his boss or if he can give my number to him and he told me NO there is nothing her can do about it. He did not care about his customer in anyway shape or form! It’s not even about the refund it’s about him at-least trying to make an effort for his PAYING customer to be satisfied at the end of the day.. which he did not do at all! I’ll never order from this place again. They definitely need a new manager because the way he handled this situation was very unprofessional.

Alexandra Moran

Absolutely disgusting . I found and entire fly tucked away in my salad and I can’t even contact anyone to report this

D W

I ordered a Chicken Francese pie tonight for my family and unfortunately the pie was nothing like I had in the past from pronto. That would've been acceptable if the customer service was better. When I called to ask if they had changed the pie the girl on the phone gave me an attitude asking me "so what's the problem, they changed it, they changed it!" When I asked to speak to a manager she came back to the phone and said they can't speak. The pizza had the taste of carbon but I hadn't tasted it yet while I was on the phone. I didn't even bother calling about that. What would've been the use in complaining about my $20 pie being burnt If I couldn't even get the respect of the manager to speak to me.