Berenice Arevalo

Teresa was our waitress and she was amazing. Everything was delicious. We’ve just recently moved here and I brought my in laws who travelled here from Colombia. They loved the food and the service. Teresa was great. Overall a really good experience 🩷

Riko Falling Leaf Wolf

We decided to come to this IHOP because it's very easy to find off i-20 at the entrance it's always clean, and not too crowded at this time of the day 2pm. The restrooms are very clean. The food was super yummy and very well cooked. We ordered omelette beacon. Super yummy.

Mike G

Stopped by after our flight into Dallas. The service was good, the food was even better. There was a vehicle on fire on the exit ramp, so some of the employees ran out with a fire extinguisher to help. I would eat here again just for that kind act of decency.

E

The experience as my party entered the restaurant was not the best, but was recovered by Khira I believe her name was. As my party of 2 entered followed by another party of 6 there was already a line of 6 people sitting down. We were waited at the host stand for a little bit but no one appeared to greet us. We asked the people before us if they have been put on the list and they said “no, we have been waiting to be greeted for 10 minutes.” One party left hearing the news, tired of waiting, and more people began to come in. The place did not look super busy, maybe just understaffed. Then, Khira came in to assist and got it all organized. She was handling her tables, bussing the tables, and handled the host stand. She had a lot on her plate when we were there but handled it amazingly. I saw her interactions with other tables and she has such a positive attitude throughout the visit. She was a great waitress.

Maritess Dapul

I think everything would of been perfect but I was told the corporate headquarters took away the coffee pots. When I go I love having a pot of coffee. Now if the restaurant is busy. It takes a lot longer to get a refill. Just wished they had Ole Smokes Coffee on the menu

Kali Huckeba

The atmosphere was great and our food was wonderful. kenny was kind but left our drinks empty a couple of times which is understandable because at this time the resturant was busy! They were clearly understaffed ! I believe kenny did the best of his ability to do his job to the fullest with what he had

My husband and I took our 2 smallest grandchildren to IHOP Terrell TX for breakfast. We arrived and the restaurant wasn't very busy. We were seated and then waited. Finally the waitress came up and…

Matt Foster

We are in Texas, I ordered biscuits and gravy. I got a single English muffin looking thing cut in half with a side of gravy suitable to drop on some mashed potatoes. There was no sausage in that gravy and there was barely enough of it to smear across my "biscuit" halves. It didn't take horrible but was not what you expect when you order biscuits and gravy in the south. Out side of that, the bacon was exceedingly thin, like bacon flavored leather (not thick enough to be crispy but not thin enough to be chewy). So in this case the service was the high point, the staff was great and friendly. Overall, it's not bad, just steer clear of the "biscuit" and gravy.

Doc Holiday

Kitchen needs to be faster with food preparation because our food was cold. It took an hour before we received our meals. The server was ok, great personality but a little slow on refilling our drinks. Overall it gets 3 stars for best effort. We gave our server a 25% tip because we understand that they tried their best.

T Shawn Carter

I very nice location. We were greeted promptly and seated immdediately. Our waitress was pretty good and attentive to our needs. It didn't take long for us to get our food and everyone enjoyed it. The bathroom was clean and I was happy to see they had a changing station for babies. My only complaint is they don't clear the tables as we finished drinks. Our table was packed and getting some of the dishes as she came would have helped. There were tables that were dirty when we got there that still hadn't been cleared when we left and some of the seats could use some upgrades/repairs but I will definitely visit again.

+3

Rub bar

I hadn't been to IHOP in a while and since it was a holiday and the whole family was off we made a trip to this location. Could tell the shortage of staff was probably going to make this visit a rough one. You can always tell a restaurant is either under staffed or they didn't schedule enough employees for a expected holiday rush. There were 10 ppl ahead of me on the waiting list and you could clearly see empty tables across the whole restaurant. The service was horrible ,the waiter was nice but definitely didn't seem to care. I'd ask for something and he'd forget. I had to actually get up and walk to the waiter to remind him I had asked for something. That happend numerous times it was a rough experience. Locations like these hurt the IHOP brand have seen it with other businesses that have been at the top and they start to either not care or the wrong ppl start running the business and they end up closing down. Me personally I don't recommend this location.

Oscar G

The staff was good, the food not sure. My mashed potato looked like clay is was able to move it all with my fork, the server was nice to bring me another one but i was already done with my T bone. My son order a drink and we understand it's busy but he got it very late.

im giving them a 1 star review because the young mixed gentlemen with dreads that hang in in his face charged my card for another family's table and I had to pay twice, yeah they said the other amoun…

My mom and I visited your IHOP location at 270 I-20, Terrell, TX 75160 on November 30, 2025, arriving at approximately 10:50 AM. We waited around 20 minutes just to be seated, which was already longe…

Horrible. Food was alright, service.....um not the best but shout out to the guy helping us sort out the receipts or wtv, ambiance uh idk ngl. Anyways, fire Yasmine no hate tho

Horrible. Food was alright, service.....um not the best but shout out to the guy helping us sort out the receipts or wtv, ambiance uh idk ngl. Anyways, fire Yasmine no hate tho

Horrible. food was alright, service.....um not the best but shout out to the guy helping us sort out the receipts or wtv, ambiance uh idk ngl. Anyways, fire Yasmine no hate tho

Horrible. Food was alright, service.....um not the best but shout out to the guy helping us sort out the receipts or wtv, ambiance uh idk ngl. Anyways, fire Yasmine no hate tho

Customers were leaving because of not receiving their order. Very poor service and horrible food, even the toast was burned!

Customers were leaving because of not receiving their order. Very poor service and horrible food, even the toast was burned!

The establishment was clean and the staff kind. They were especially nice and making my order again as my first order had hair in my hashbrowns. Sadly, it did not match the hair and the other plate…

The establishment was clean and the staff kind. They were especially nice and making my order again as my first order had hair in my hashbrowns. Sadly, it did not match the hair and the other plate…

Please let me save your time and money, this place was horrible. We entered at 12:10 and did not receive our food at all, we ended up leaving 1hour and 30 minutes later. Service was horrible, barel…

Please let me save your time and money, this place was horrible. We entered at 12:10 and did not receive our food at all, we ended up leaving 1hour and 30 minutes later. Service was horrible, barel…

So it all started I was sitting down waited 10 min and they kept passing by seeing us sitting the and they didn't seem to care. And then my table broke were I was sitting at risking everything my f…

We went there, the place is not clean the floor is dirty, the smell is not right . the workers are slow they took forever to even look at us and ask what table we want. then she went to look for a …

Take long and wouldn't even take our order or drinks very bad service in general so we just walked out and left

Had a hair in eggs, bathrooms filthy, no soap in bathroom. service was good but waitress tried to tell me the hair was from a brush that is used to clean the grill. It was a dark black curly hair.

Had a hair in eggs, bathrooms filthy, no soap in bathroom. service was good but waitress tried to tell me the hair was from a brush that is used to clean the grill. It was a dark black curly hair.

They get zero stars . I was seated and I had to wait about 20 -25 minutes for a waiter to come by just to take the drink order . waited another 10-15 for the drinks to come out. After the drinks …

They get zero stars . I was seated and I had to wait about 20 -25 minutes for a waiter to come by just to take the drink order . Waited another 10-15 for the drinks to come out. After the drinks …

No stars asked for eggs cooked soft NOT pancakes were cold best thing going was the water never going back

We had a really disappointing experience at the IHOP - Terrell. When we walked in, we were told we had to wait for a booth, yet I personally counted 13 open booths. Many tables in plain view were dirty and hadn’t been cleared. It immediately gave the impression that the restaurant was either understaffed or poorly managed. I was honestly ready to leave, but we decided to give it a chance. After finally being seated, our waiter informed us they were out of tea and chocolate milk. At that point, it just felt like one thing after another, and we chose to leave. Overall, the experience felt disorganized and unprofessional. We understand places can get busy, but cleanliness, communication, and basic beverage availability shouldn’t be issues during regular hours. Unfortunately, this visit missed the mark completely.

Violeta Sandoval

worst service ever we were waiting 30 mins and they didn’t even tell tell us they were short staffed, we were informed by customers leaving saying they waited over an hour for food because they only had one cook. they should’ve let us know before hand and not just having us wait there forever

James Roseborough

My mom and I visited your IHOP location at 270 I-20, Terrell, TX 75160 on November 30, 2025, arriving at approximately 10:50 AM. We waited around 20 minutes just to be seated, which was already longer than expected considering how many empty tables we saw. After finally placing our order at about 11:15 AM, we noticed a couple who had been seated 10 minutes after us receiving their meals by 11:38 AM, while we were still waiting with no update. At that point, my frustration grew, and by 11:45 AM, my mom and I decided to leave since our food never arrived. This experience was extremely disappointing. The lack of communication, poor time management, and obvious oversight by both the staff and management were unacceptable. My mom and I left hungry, frustrated, and completely dissatisfied. I will never return to this establishment again, and I hope management takes these issues seriously for the sake of future customers.

Jared Gilbreath

It took 20 minutes to be seated, which is to be expected, another 20 minutes for the server to acknowledge us. We ordered what we wanted and 30 minutes after we ordered, our server comes to our table to let us know that our order was canceled for an unknown reason.

Taylor Robertson

was taken to a table with my child and Mother for breakfast on the 4th of july early in the morning around 8 or 9 am the buisness was not that busy. I ordered food my child ordered and my mother had same as i ordered my biggest concern here is how did metal get into my food and served to me those are my biggest worries for other parents whome have children metal consumed is not good it can cause alot of problems such as cuts in the stomach even the intestines can tear from metal also iron overload is not healthy either this place probably needs a health inspection its bad enough the manager is can not see when showed it to her she even came to the conclusion that she knows where it came from DEFFINALY check your food before eating especially for your kids