Lena Jung

My visit to Sumo was beyond amazing, and I loved the quality of their food! Every dish was delicious and tasty. Manager and server were so professional and kind; visited our table and made sure everything was good! I also adored the ambiance and atmosphere of the restaurant. Overall, it was a fantastic experience at this sushi Japanese restaurant! I would highly recommend this place! So fresh

Adam H

Solid Happy Hour joint in TO. The garlic chili edamame is awesome. Highly recommend that appetizer. Note for families with kids. When we went they had no booster seats or high chairs for our 2YO.

Scott P

This review is for takeout only (covid). Got to thousand oaks around 8, looking for a quick bite for a late dinner. They start happy hour pricing at 8:30, so waited a bit before placing our order on the phone. Customer service was very helpful with helping us find the menu online. Generous portions for a great price during happy hour - and tasty! Definitely took care of our sushi cravings

+2

Rebecca Castro

I’ve been going to sumo for over 10 years. Their service is fantastic and the sushi is always on point. They have a great happy hour and since COVID- added a new outside seating area. I frequently order the rose roll, house roll, spicy albacore sashimi (appetizer), the spicy tuna on crispy rice, garlic edamame, and the fried vegetable tempura. 🍤 I’ve had many other dishes and those are good also.

+2

Lord Van Cannon

I was looking for a meeting happy hour spot AND sushi spot in general that's fairly close to home. I actually randomly found this place by driving by. I know weird right? Didn't even look it up before I went. But sometimes you've just got to do it. And if you get lucky you find an awesome new spot. Well that was the case for this place. Now that I've been here a few times. I think it's time for a review. Upon walking up to the door I was greeted immediately. Chose to sit outside in their tent area. Although they offer indoor seating I didn't opt for that on this visit. They have QRcode menus. Very easy to understand. Plenty of pictures of the food if you need to see them. Descriptions of the food are clear. I went with many things on the menu. The happy hour menu is very big for a happy hour menu. The prices are right and the food is delicious. I especially liked the garlic chili edamame. Would I recommend this place? Yes! The staff is all very nice. The menu is very easy to understand. I will definitely be returning here many times. Decor: New modern, clean. Staff: no issues they always make it right. Food: above average Bathroom: N/A didn’t use them.

samm white

Normally I would give 5 stars but we had awful service. Our server Faith pretty much completely ignored us the whole time we were there. Others had to come by and take our order, bring us our food and she checked on us maybe 2 times at the absolute most. Someone else had to bring us our check and when Faith went to check us out she chose her own tip at 20% and told me to “just sign it”! She didn’t even deserve 15%. I’ve never in my life had a server choose their own tip like that and I can’t believe the audacity of her thinking that was okay. Her service was completely unacceptable.

Ayana Annie

Sushi was good but not the best in comparison to other places I've frequented. There was plenty of flavor in their rolls with a unique variety of dishes to choose from. Try the chili edamame, one of my favorites! The salmon skin roll was prepared nicely, crispy and not oily. Mackerel wasn't very fresh but the remaining sashimi was good. Customer service was lacking at this location. We had a party of 5 adults and 4 young children. We all placed our orders at the same time but only the same 3 adults were being served their food. By the time the children's and remaining adult's food arrived, the rest of the party was already done eating. We flagged down the server multiple times to enquire about the kid's meals and each time they would say it's on its way. In the end they apologized and stated there was a mixup in the kitchen. Nothing more was done to compensate. Overall food was good, service was poor.

+5

Michelle Elise Shock

It’s a shame the service here is so awful because the fish is high quality. It doesn’t really matter how good a meal is though if your server is discriminatory, presumptive, and refuses to correctly place your order. I asked to substitute the spicy tuna with spicy salmon for a specialty roll because of more severe health reactions I’ve had to the mercury levels in tuna. I also requested they use Hokkaido scallops instead of Bay scallops. The waiter refused (three times) to put in this request because it was “too expensive”. I asked him “for who? The restaurant or me?” He said, “too expensive for you.” We ended up having to request management to come over who attempted to correct the problem, only to bring the roll out covered in tuna as well. It also took quite a long time to even get their attention to address any of these issues. Then another additional amount of time to totally remake the roll. I won’t be returning for in person dining again. This place is better for take out.

Anonymous

Service is always shotty, never offers refills on drinks, our last waiter was rude, took our credit card and held onto it even though we were at the restaurant an extra ten minutes waiting. Which gave them an adequate amount of time to return our credit card. Then because it was my husband’s card I asked to pick it up while he was at work and we share the same last name and they treated me like I was dishonest. What about them and their staff are they 100% honest? If you’re going to be sticklers about cards how about you ID every table and transaction? How about you ask your waiter why they didn’t return the card to the customer?

Mohammed Siddiquey

My experience today was very bad. It was a family dinner with my small kids. The kids made a little mess, as children usually do. I had customized my tip amount, but the lady who ran the restaurant forced me to pay the tip, even though I had already intended to pay more than what she asked. I felt she did this out of disrespect. She ruined our dinner, and my kids were upset because she said, “Your kids made a mess, so you have to pay a service fee.” For context, I lived in Japan for a long time, and I have never encountered such rude behavior from a Japanese person before. This was the first time in my life I’ve been forced to pay a tip like that!

Jacob Elbert

I’ve been coming to Sumo for years, probably over 200 times, and it’s sad to see how much this place has changed. My recent visit was easily the worst experience I’ve ever had here. From the moment we walked in, the waiter was unnecessarily rude and rushed us to order — despite the restaurant being nearly empty, two hours after opening. When I asked for a little more time, he came back less than a minute later, clearly impatient. When the food arrived, I was shocked. My sushi roll looked like it was thrown together — half of it had fallen apart and was sitting off to the side of the plate. It looked like a kid made it. I wish I had taken a photo because it genuinely looked like it was sent out carelessly. To make things worse, the sushi chef kept staring at me the entire time, which made the experience feel really uncomfortable and almost hostile. I’ve never left a bad review before, but this felt worth mentioning because I truly hope management reads this and takes it seriously. This restaurant used to feel welcoming and consistent — now it feels like no one cares about quality or customer experience anymore. I won’t be coming back unless things change. Ps, the rude waiter was a girl(I forgot her name but she was younger), and the rude sushi chef was an older man that seems to enjoy making his customers feel uncomfortable the entire time they’re there.

Sarang Kulkarni

I like sushi and rolls in general. I have been to this place a few times and I had a mixed experience there. People are in general nice and welcoming. Place has a good ambiance. In general, decent food and sake. But the service can be a hit or miss. At times service is very good and the other times it was poor. They didn’t bring us plates for 10 mins after our rolls arrived. All the details regarding ingredients was not disclosed and their jalapeño popper contained shrimp to which my friend was allergic to. I’m glad he didn’t it right away and I informed him before he ate. At last, when the check arrived, there were items added to our bills which we didn’t even order. After a few minutes, same thing happened to a couple sitting next to us. All I’m saying is to cross verify your check for accuracy before you pay it.