McDonald's
Burger · Waco
Sobre McDonald's
En McDonald's Waco, te damos la bienvenida a un lugar familiar donde disfrutar de los sabores clásicos que te encantan. Desde nuestras jugosas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y deliciosa. ¡Ven a visitarnos y compar...
En McDonald's Waco, te damos la bienvenida a un lugar familiar donde disfrutar de los sabores clásicos que te encantan. Desde nuestras jugosas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y deliciosa. ¡Ven a visitarnos y comparte un momento agradable con nosotros!
Què diuen els clients de McDonald's
Reviews are mixed. Some customers praise the fresh food, clean environment, and friendly staff, especially one helpful gentleman. However, many report long waits, rude service (specifically mentioning 'Christina'), inconsistent food quality, and order errors.
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Tip: Order from the app for potentially faster service and be prepared for possible inconsistencies in food preparation.
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Opinions de McDonald's Waco
The place was empty except for a few people. It was freezing outside and on a Sunday night, so there wouldn't have been a lot of people anyway. We ordered our food off the kiosk and sat down. The foot was out to us in less than 5 minutes. The fries weren't entirely fresh, being squishy and possibly were sitting under the heat lamp. But the nuggets were freshly fried. Overall the food is consistently what you'd expect from a McDonald's. The interior was very clean (I saw workers wiping tables and there was no trash or fallen food anywhere) but it lacked any character to it and the play place looked like an afterthought. So tiny, I feel bad if multiple kids (more than two) tried to play there.
I haven't been to McDonald's in years, but I decided to give them a try again because I was craving it. I'm actually happy with my decision because the food was fresh and tasty, the restaurant was extremely clean and it felt comfortable, and the staff was friendly and quick to handle my order.
It was so good I love this place I came with my great-grandparents and we had the best food of all times it's fresh, packaged nicely, has good burgers and good fries!!! We love this place and will …
It was so good I love this place I came with my great-grandparents and we had the best food of all times it's fresh, packaged nicely, has good burgers and good fries!!! We love this place and will …
Thus location is pretty consistent with food quality, service, and atmosphere. I don't eat in restaurant at this location, but I do curbside a lot with my grandkids, and I never have to wait an extended period. The staff is always friendly and always eager to help in any way. On one occasion about a year back, I ordered curbside and was asked to pull up and wait for a frappe because the drive-thru was somewhat busy and it was a peak hour for them. Of course, I don't mind pulling up and waiting, so I did...and got forgotten about. 😬 I finally had to park and go inside for my grandson's frappe. The staff working the window literally forgot I was waiting on them. 😂 I'm in the food service industry too so I understand, it does happen. The manager was extremely apoloìgetic however, and made me take a voucher for free food on my next visit (which really wasn't necessary. An apology and acknowledgment of the mistake is enough for me.) We all make mistakes, and I just want the staff to learn from theirs and the next customer a better curbside experience. That's all...
Everytime I go to this location the staff is very pleasant, even when other customers are rude. I order from my app mostly and walk in during my lunch to pick it up. I have never had a problem and the staff is always very helpful. I know working in service is hard and staff deserve their props for dealing with a lot!
I really wish I would’ve gotten his name but don’t remember, the gentleman at the register was so polite and helpful. He even greeted my kiddos and 1yo (haven’t experienced that a McDonalds before). He also helped get a highchair for me as I guided my crew to our table.
The food was warm and served promptly. \n\n It wasn't that busy, so why was there not a clean table in the entire dining area?!? Makes me wonder what the cleanliness of the food prep area is like!
Wanted to grab a Homestyle burger, 10 ct McNuggets & basket of fries for me & my spouse. Waited in line for quite awhile, paid, got to the window for order pick-up & was told they were “working on my…
Wanted to grab a Homestyle burger, 10 ct McNuggets & basket of fries for me & my spouse. Waited in line for quite awhile, paid, got to the window for order pick-up & was told they were “working o…
Wanted to grab a Homestyle burger, 10 ct McNuggets & basket of fries for me & my spouse. waited in line for quite awhile, paid, got to the window for order pick-up & was told they were “working on …
Wanted to grab a Homestyle burger, 10 ct McNuggets & basket of fries for me & my spouse. Waited in line for quite awhile, paid, got to the window for order pick-up & was told they were “working on …
Wanted to grab a Homestyle burger, 10 ct McNuggets & basket of fries for me & my spouse. Waited in line for quite awhile, paid, got to the window for order pick-up & was told they were “working on …
The staff was amazing but the food was less than stellar. So much grease, it was dripping from both double quarter pounders like crazy. To top it off, my burger originally came as a single patty and they "fixed" it but the second patty was not completely cooked. Like I said the staff was awesome but the food, not so much.
Today, I was starving. I had worked a long shift and was so excited to get some McDonald's. I went through the drive through and it was fine, I had to wait to get my food which wasn't a big deal. B…
The lady Christina very rude and charged my card after I asked if if the discount was taken off , nun of the workers act like they wanna work as if it was my fault that they're working at McDonald's …
The lady Christina very rude and charged my card after I asked if if the discount was taken off , nun of the workers act like they wanna work as if it was my fault that they're working at McDonald'…
I got fat shamed by the janitor lady. I got on the playplace (I'm 5'0 and not even 100 pounds) the age limit is 4-12 but I'm pretty sure there are 11-12 year olds that weigh much more than me. I am v…
How do you mess up an easy McDoubl!? it's kid food. Come on guys.. if i could give them NO STARS I would but it wouldn't allow me.
It was terrible. They scream at my mom when she try to get some food and we got so mad when we got our food . They messed our order two times now and when we got to the dirt. window is like all i…
I can't believe how long I waited--actually still waiting-- just to get a coke--nothing else. No one is manning the cash register. \n\nThat was my last time to visit this McDonalds...not luvin' it
I can't believe how long I waited--actually still waiting-- just to get a coke--nothing else. No one is manning the cash register. \n\nThat was my last time to visit this McDonalds...not luvin' it
Customer service is horrible! I drove all the way back to my office only to find out my order was wrong. Drove back to the location, then had to wait another 30 mins. for my order. No one was even working the register. The manager is extremely rude!
So we went through the drive through, I was trying to use my points to get two free cheeseburgers. Mind you I had 3055 points and each free cheeseburger is 1,500 points and basic math says 1,500+1,500=3,000 THEREFORE I had enough points for two cheeseburgers yet they still said that I did not have enough points for the two cheeseburgers. And made us pay for the second one. As someone who is scraping by that money meant a lot to me and we really needed it. Very disappointed. Not to mention the employee that was helping us was very disrespectful talking to their peer while they’re head set was still on saying “this headset is shit” and also “she told me a 9 instead of a 1 and then changed it to a 1” and i felt like she was accusing me of lying and that completely unacceptable and unprofessional.
Horrible service for doordashers and customers alike. Waited 30 min in line to pick up a doordashed!!! Burned gas and time. Even when I go in to pick up they hardly acknowledge you
Don't ever come here !! My experience was absolutely the worst customer service experience I've ever experienced and I work retail so that should speak volumes! I understand you get busy but waiting 40 mins for 4 mcdoubles and 2 large fries is absolutely unacceptable. I went in to ask how much longer it was going to be and saw they were backed up. I went to ask an employee to just check on where my food was and she flat out said she couldn't help me she had too much to do. Then we proceeded to go back to the window to be told they gave our food to the wrong person. Asked for a manager to get a refund only to be told that he couldn't give us a refund. Had to wait another 10 mins for the order that he personally remade. This is the second time in a row that this place has taken for ever but it will definitely be my last time coming and I will steer all of my family and friends away from here.
Waited 15-20 minutes for mobile order while people who pulled up after me got there multiple meal items within 5 minutes do better
They are very racist I came to dine in with my black family and they gave me a number and yelled my number for me to come up to get my food but the Hispanic families they brought their food to their table! The staff all need to be investigated for racial profiling! Unbelievable!
Went through the drive thru. I ordered a spicy mcchicken & a fry. I received old nasty fries, so I went back around & asked for some fresh fries. They told me to pull forward & they would bring them out. They said it would take 3 mins. 1 min later they come out & bring me the same fries that they just re-dipped in the oil to make them hot. My baby was crying in the backseat so I wasn’t able to go back around & say anything. My sandwich was nasty as well. Nov.28 around 3pm is when this happened
You might as well take expresso shots of the menu for the coffees. Every time I go the machine is cleaning or doesn't work doesn't matter what time I go it's very frustrating. It has really gone downhill at this location.
I don’t usually leave reviews, but wow. After a long day, I just wanted something simple for the kids’ dinner. I was polite and respectful while ordering not rude at all but the attitude I got in return was completely unnecessary. The customer service here is seriously lacking. They clearly need better training on how to treat customers. Disappointing
Honestly this McDonald’s does not even deserve one star. This is just a repeat of numerous events at this location. Placed an order with 40 nuggets and 2 Spicy McChickens etc. NO sauces came in the bag. No cheese was added on my McChickens that I paid extra for. I called and the girl told me it was my Door Dashers fault when clearly it’s the McDonald’s employee job to put cheese on my sandwich and sauce in my bag. Not the door dashers! Her response to my solution of taking MY time to drive down there to pick up the sauces I was owed was to hang up in my face. After the fact that I was willing to make the drive although I paid DoorDash to pick my order up earlier. Worst customer service & bad attitudes. That entire staff on 9/14/25 just cost you to lose a customer.
I ordered 3 sausage, egg and cheese biscuits and 3 bacon, egg and cheese biscuits with strawberry jelly. They were out of all jelly. When I got to my destination, I got a mixture of mishaps. There was only one biscuit with sausage, egg and cheese. Two others had a sausage patty but no cheese. Three had no meat, just egg and cheese. There were no bacon, egg and cheese biscuits at all. What a disappointment! Three out of six sandwiches with no meat at all. Bad experience and would not recommend this location.
Horrible service the employees some not all but most have a nasty attitude and just throw your food together giving you old food not giving you what you order and adding sauce that you never asked for terrible customer service they also had a argument with the customer in front of me as well horrible
I went through the drive thru after I got off work today. I’m hungry and tired and just wanted something to fill the void and a Coke. Ordered a QuarterPounder, fries and a drink. Got home and sat down and the picture below is what I got. WHY DO YALL WANT TO SERVE CUSTOMER BURNT BREAD AND OLD LOOKING FRIES TO PEOPLE??? I realize the majority of employees really don’t care about their jobs in a lot of fast food places. I’ve worked food on and off all my life. I would NEVER serve a customer something that I personally wouldn’t want to eat. So, you wonderful McDonalds employees, WOULD YOU EAT THIS???
Fast food restaurants are going downhill and the food is getting worse. My coffee had coffee grinds in it. Who wants to drink coffee grinds? I don't. Manager's, please do a better job. District managers, please do a better job. Stop taking people's money and robbing them with poor service, poor food, and poor customer service. This restaurant will no longer get my business.
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1225 N Valley Mills Dr, Waco, TX 76710
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1225 N Valley Mills Dr, Waco, TX 76710
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building in Texas, United States
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