Menú
Chili's
PosDo

© 2026 PosDo · v3.0

West Covina

Chili's

★★★★ 4.3 · 123 reseñas

Bienvenidos a Chili's West Covina, tu rincón favorito para disfrutar de auténticos sabores Tex-Mex y clásicos americanos en un ambiente cálido y acogedor. Con un estilo Southwestern inconfundible, somos el lugar ideal para compartir momentos especiales en familia y amigos. Te i...

Chili's

Tex-mex · West Covina

4.3 · 1,496 ressenyes Google
Yelp 3.0 (497) Uber Eats 4.1 (32)

Sobre Chili's

Bienvenidos a Chili's West Covina, tu rincón favorito para disfrutar de auténticos sabores Tex-Mex y clásicos americanos en un ambiente cálido y acogedor. Con un estilo Southwestern inconfundible, somos el lugar ideal para compartir momentos especiales en familia y amigos. Te invitamos a descubrir p...

Bienvenidos a Chili's West Covina, tu rincón favorito para disfrutar de auténticos sabores Tex-Mex y clásicos americanos en un ambiente cálido y acogedor. Con un estilo Southwestern inconfundible, somos el lugar ideal para compartir momentos especiales en familia y amigos. Te invitamos a descubrir por qué nuestra comida y servicio nos han valido una valoración de 4.3 estrellas.

Què diuen els clients de Chili's

Chili's in West Covina is a popular spot with generally good food and service. Many reviewers highlight the lunch deals and specific servers like Michael and Alexis. Some note potential waits and occasional inconsistencies in food quality.

Plats populars

burger (6) chicken (6) Alex’s Santa Fe Burger mango chili chicken Rib Eyes combo fajitas molten chocolate cake

Ideal per a

Famílies Grups Informal Ràpid Sol

Tip: Take advantage of the weekday lunch deals for good value. Ask for servers Michael or Alexis for attentive service.

Services

🅿️ Parking 🚗 Delivery Accessible 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 🛋️ Cozy Trendy 👨‍👩‍👧 Family 👥 Groups

Què veure a prop

Barranca Park
A 569m

Barranca Park

parque

Veure detalls

Dades de Wikidata

Preguntes freqüents sobre Chili's

Chili's es troba a 2929 E Eastland Center Dr, West Covina, CA 91791, West Covina.
Chili's ofereix cuina tex-mex.
Chili's té horari d'atenció. Consulta el perfil per horaris actualitzats.
Chili's ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Chili's segons les opinions dels clients són: burger, chicken, Alex’s Santa Fe Burger, mango chili chicken, Rib Eyes.
Chili's és ideal per a famílies, grups, informal, menjar ràpid, menjar sol.
Chili's in West Covina is a popular spot with generally good food and service. Many reviewers highlight the lunch deals and specific servers like Michael and Alexis. Some note potential waits and occasional inconsistencies in food quality.
Take advantage of the weekday lunch deals for good value. Ask for servers Michael or Alexis for attentive service.
1,496
Ressenyes

Opinions de Chili's West Covina

4.3
1,496
5★
59%
4★
23%
3★
9%
2★
3%
1★
6%
M
Michael Allen

The food was awesome, and the service was great. Chili's is my favorite restaurant. I'd come there all the time if I could

B
Blanca Romero

The restaurant & bar overall is always live.

L
Lisa Scheurich

I love this location. The atmosphere is nice. The food is great. They have happy hour drink specials at the bar. The service was great as well

A
Aviruray26

Good service. Good food. Good lunch menu

C
Charles Salgado

If you ask me Chili’s is way better than Applebee’s their burgers are fresh and juicy and really good for a sit down restaurant and their fries have really good seasoning and you can’t go wrong with their deep fried mozzarella I really like that their food taste fresh definitely recommend chilies over Applebee’s

N
Nick Paez

Great experience. The food was great the Service was great and we beat the Saturday night rush. Our kids got the unlimited soup and salad with chips and salsa and my wife and I shared the 2 for 35 special. We enjoyed the margaritas and the charred sirloin and vegetables was tasty.

N
Natalie Lucero

The fajitas took a little long, but it was well worth the wait. The food was very good. We all enjoyed our meals from burgers to steak, but the chicken fajitas were soooo flavorful.

B
Benita Roberson

Chili's food is always delicious I always ask for gift cards to chili for my birthday or any other holiday that they're giving me a gift I also buy the gift cards when you buy $50 you get to bonus cars I'd like those as well

V
Vanessa Rivas

Came to dinner with my kids. We were greeted warmly by the host Roxy. She was very sweet and made our experience great. Our server was excellent fast and efficient.

T
The Witchy Poo

Our server was great. She was very attentive and came to heck up on us every few minutes. She updated us on the status of our order and would ask if we needed anything else while we waited. She even helped me to apply my rewards to the ticket as it hadn't been allowing me to do so when I'd been trying earlier. I definitely enjoy coming to this restaurant and would do so again.

J
Jose Soriano

it's a very good place for dinner

S
Steve Guevara

Waitress was amazing super friendly. Took our order without issue, paid attention to our kids. As parents that’s huge she made them feel like part of the ordering process. I don’t know her name, but she is expecting. Props to her and all woman for doing what has to be done for their family. Thank you for a great family night out.

d
david Salazar

great experience. Good places to take family for a dinner. They have a good menu options. The waiters wear a tentative. The manager walked by to see if everything was okay. And they have a new thing where they give you free chips and salsa. Once again just got to say the service was wonderful. Me and my family will be having dinner here often

P
Pearl Contreras

We went to this Chili's for my daughters 21st Birthday with a large party of 16. They were only going to allow 1 bill which is completely ridiculous I spoke to the manager Shawn and he compromised with us. Riley was our server and she was amazing! She was so patient with us and definitely on top of it! Her customer service was absolutely AWESOME!!!!! She is an asset to this establishment. We did get the first waitress who was very rude when telling us we could only have one bill. She had no customer service skills what so ever! She has no business working with the public! Overall we really had a terrific experience. The food was delicious, hot and fresh. They were short staffed but we got our food very quickly. I must say all in all this was a good experience. A big thank you to Riley and Shawn for making this a terrific night for my family and friends.

A
AJ

Really good hamburger. Great service.

v
vzuniga626

The young lady servicing us was Great! Never had to wait. As we thought of something, she was already placing it on the table. I'm kicking myself for not getting her name. Tip her well just wish we could have left her a shout-out here.

V
Ver A

My waitress was fantastic, the food was delicious and came very expeditiously. Would definitely recommend!

M
Melina Vazquez

Having lunch with my daughter and her boyfriend. I had the bacon rancher very good very filling we had a blast. Vacation here in LA Covina

M
Maria del rocio Sanchez

Food was good. Service was great. Unfortunately we sat by a large loud group.

I
Ishraq Maayta

Delicious food 😋 soooo 😋 yummy Expensive Good staff

B
BigFrank53 Martin

What a great experience I recently had at Chili's I usually don't like these big chain restaurants they're kind of noisy and clear out it and the food and service is not very good however on this occasion the Eastland shopping center Chili's I was pleasantly surprised. It was quite busy however our server had a good volume of his voice my server's name was Eric he was excellent this guy knew everything about Chili's menu the portions what we might like or not like it is often unexpected to receive this level of service from someone at a busy establishment as this. But I must commend Eric on his great customer service getting the food to us in a timely manner even the server that came to bring us our food I don't have his name but he had braids did an excellent job gave us all of our utensils made sure that our drinks were full I'm definitely going to give this place five stars for that and I will be back thank you to Eric and his staff that assisted him I'm going to mark this place as big Frank approved

A
Alex Hernandez

After a long hiatus, I recently visited this establishment and was pleasantly surprised by my dining experience. I ordered their Cajun ultimate pasta and their trio appetizers, and I must say that both were quite exceptional.

I
IZTROLE

Best time ever! Michael went above and beyond and treated customers like family. Very attentive! Always a step ahead of what you need.... I'm definitely coming back!

M
Mj Sampson

Went on mother's day, sat in the bar! It was fun. Great energy and great service. The food was fine. Nothing wrong but nothing special

J
Jim Higgins

Great few days with new friends, Frank and Joe. Rachel was awesome along with Jasmin and Eric.

R
Rare Tigress

Came here for dinner before the movies. We were greeted right when we walked in the door, sat down immediately, and our server was there within a couple of minutes. The food was delicious. Our server was consistent with checking on is even though he was busy with large groups.

s
samantha s

super clean everytime i come in, food is always sooo good!! and the service was amazing from telese!

H
Heather Alliger

Eric was our server he was great he was very attentive to our table make sure that our drinks were filled what especially liked is that he paid close attention to my husband when he would ask him things since my husband has a speech impediment from a stroke and that really surprised me that he took the time to make sure that he got everything correct when my husband was ordering thank you so much Eric for a great Pleasant time you were an awesome server

L
Lisa Granada

I have always had great experiences at this chili's in West Covina. It's a little slow to get service in the beginning but after that they are so attentive to me and quick and I feel special there so they get 5 star plus. I didn't mind the wait! They even apologized for the wait, so I know that they were paying attention. What better service can you get. They were trying when it was super busy! Do I sound defensive LOL? No, I just am praising them for today. Job well done with back ups coming to me when my regular waitress could not.

D
Danny Castillon

I went to watch a Game and ordered the trio with chicken, steak and shrimp, it was very good. Plus $5 modelo's till 6 o'clock...

E
E Corona

We got here 30min before they were closing and the staff was great! At no point did we feel rushed, and we received great service.

E
Elenchik K

Great place to eat delicious burgers and drink beer. Good service. You can watch sports matches here

L
Lisa Plant

Service is great. Very friendly. Food. And drinks are good so I'll be going back to try something else on the menu.

M
Maya

This Chili's is great! Staff were kind, helpful and prompt. Food and drinks were great, just how I remembered! Definitely our new meet up spot. I felt God in this Chili's tonight!

S
Shawn Howell

Great food, staff, and atmosphere. Special thank you to David Brodie, he definitely knows how to manage things!

L
Lonnie

Burger, fries, drink, salsa and a HUGE bag of chips for $12! Best value in town! All tasty as well 😋

V
Valerie Loreto

Micheal is above and beyond what a awesome worker very professional and polite me n my family are really happy with our visit thank u Micheal so much will be back soon

F
Felipe Calderon

Great ambiance in the restaurant food was great and delicious service top of the line especially litzzy at the bar area she was wonderfully amazing awesome cute and spotless costumer service team members like her absolutely 10 + costumer satisfied defenely come back again

L
Laura Fuentes

Eating out with the family, waited about 30min to be seated. Server was super attentive. Our food was served really fast and delicious

J
John Friemoth

A 30 minute wait for a table turned into a less than 10 minute wait pleasing my wife and I. Very efficient staff.

A
Anthony Torres

Great place to enjoy good food with family and friends.

Shelley TBA
Shelley TBA

We came around 7:30pm on a Friday. There were a lot of people, but, the staff was quick to get people to their tables. The 4 for atmosphere has nothing to do with the restaurant itself, but for the obnoxious woman that scream/ laughed the whole first 30 minutes we were there. Which is why we moved from Eric- who was awesome - to Alexis' station. He was very attentive and checked in on us often, even though there were lots of full tables. The food was very good. Hubs had a burger and fries, and I had steak and potatoes with broccoli.

Karen Nieto
Karen Nieto

Bar chat on point. Good convo with regulars. Great food, bartender (Walter) friendly and makes great drinks! Thank you for great service!

DRE' SMARTT
DRE' SMARTT

Mt Sac alumni back @ it. In West Covina. Great food and atmosphere. Friendly staff. Miss this place.

A Z
A Z

The food was great, had a mango chili chicken with lime rice and broccoli and a side of grilled asparagus with tomatoes and garlic. I was pleasantly surprised on the spiciness of the sauce. It was delicious and definitely recommend it. My only criticism is the service. Didn't get napkins until we asked and we didn't get refills for the coffees until after we asked or spoons for stir. But the food is definitely great.

Virginia Garcia
Virginia Garcia

Our server Alex was very attentive.. made sure we had our refills before we even asked.. made sure to ask us if the food was good.. it was great and the service was excellent! Thank you for the extra chips and salsa to take home!

Guest
Guest

Thank you to my servers alexis this is his 2nd time serving me and he is super attentive always busy no issues. Definitely will ask for him to be my server moving forward. Food was good too food took a little long but alexis definitely made up for it.

Carole DeConza
Carole DeConza

Better than most Chills. Food meaus have cha nged for the better. The Rib Eyes in Diamond Bar have always been bad I might go back and try this location for them next considering the other steak was delicious perfect. Eastland in Covina.

Mychael Esqueda
Mychael Esqueda

Seated fast, food was served even faster, and our server provided great customer service. Military discounts are provided.

Natcha Muangsomboon
Natcha Muangsomboon

Had a great time eating here. Each plates was huge. Love their combo fajitas so much. The molten chocolate cake is also a must! The lady who helped us out were very nice with suggesting options when we tell her it was our first time.

Emma Cho
Emma Cho

We were a large party, but the service and food was exceptional! Thank you Destiny for your attentiveness and assistance with splitting the check!

Alex C
Alex C

Had the Alex’s Santa Fe Burger, absolutely delicious! The flavors were fresh, and the burger was perfectly cooked. Highly recommend!

A
Alejandra M.

I like coming here when I have some down time to myself. The bar tenders are always so attentive to the customers sitting at the bar so my glass is never empty!\n\nFood is good, nice to share with ot…

D
Danielle B.

I was here last night and I must say Andrew and the person that was training him, Natalie did an amazing job! The food was perfect and came out in a great timely manner. Overall, for him being in t…

a
a t.

I ordered for lunch pickup. Easy online ordering, accurate and quick pick up! Great deal for weekday lunch. 3 for me deal included a burger, side, appetizer and drink for around $12.00. In this are…

L
Linda D.

Very impressed with the 3-1 lunch menu for $10.99 minus Senior discount. The smash burger was big and delicious, with French fries, small salad and large ice tie. I highly recommend and will try an…

A
Avegail G.

Been going there since my kids are young. Good food, prices are higher but it is everywhere not just here. Servers I highly recommend Michael, right side of the restaurant. He is attentive and just…

D
Domenic R.

Wow awesome service plenty of parking I always like coming here this be the spot great food for a good price I'll come back again awesome waters and managers here

S
Sophia Hernandez

Food was slow to come out, but the burgers no matter which one you order never disappoint.

J
Jeannette Lopez

I met up with friends for a late dinner so the atmosphere was fantastic. Busy enough to be hopping, but not so loud that you couldn't visit. I had a bowl of Chili's enchilada soup, which a waitress said was like a chicken tortilla soup when I asked the difference. It really wasn't though. It wasn't horrible, but tasted more like a red enchilada than any tortilla soup I've ever had, so no more the same than cream of chicken is like chicken noodle. In the three times I've been in a Chili's, I'm still not a fan of the thin tortilla chips and salsa either, but my taste leans to more spicy authentic salsa. My friends love it though. The wait staff was all pretty decent, though Michael was above average. I'll probably go back next time I'm in the area.

V
Veronica Gonzalez

Food was good but service could use a helping hand. They definitely need to hire servers. Our server was handling as best as she could, she didn't even look overwhelmed even though it seemed she was covering the whole restaurant and bar solo. Hats off to the young lady. 👏

R
Ronnie Livas

Haven't been to Chili's in over 20 years. No reason just havent. Decided to go and had the 3 for me. Chips n Salsa, drink and smash burger. I was pleasantly surprised by the amount of chips and salsa given. The smash burger was above average. Might even say better that Habit or Red Robin. Got to try it. You will enjoy it.

T
Tony

So it was my first time at this particular location. It was a family dinner outing and surprisingly, everything went pretty smooth. Covid protocols were relaxed at this location so there was many people with no masks, no vaccination record checking and there was no social distancing between tables and that was the only reason that I gave this location a four star. It was really packed and busy. Staff was very friendly, attentive and helpful. The food was really good. The burgers seem to be fresh and hand made. They don't use salt or pepper or any seasoning so you'll have to doctor the the burger the way you like it. The $5 Margarita was the best value on the menu and it was extremely delicious and high-end. There was no food complaints and everyone seemed to have a good time. Will definitely be back but probably not during rush hour.

t
teresa garcia

Omg love the food however this last visit the service wasn't that great

M
Mike Merkel (Shark Bytes)

I like the Southwestern Grilled Chicken Salad and was pleased it was good as ever. My wife had the Cajun Chicken Pasta. Although she enjoyed the taste she said there was almost no spice. I tried it and agreed. Very little cajun seasoning made for a plain pasta dish. We ate at the bar and had fast service. It looked like there was only one waitress handling the dining area and she was very busy running around. So we were glad we ate in the bar.

l
laura p.

Service was not terrific for our party of 12, and our server appeared inexperienced and struggled with our orders- some getting their food 20 minutes after others had already finished. My burger was charred around the edges and was too hard to chew and I struggled to hear my friends over the blasting televisions. The French fries were excellent!!

j
julia flores

Server was good. No complaints there. However, towards the end of us finishing our meal, my daughter had to go to the restroom. I made it a point to let our server know that we were NOT done eating and we were just going to the restroom. About 5 minutes later we return to an empty table. I flagged down our server, she stated she did notify the staff but it was the manager that picked up our table. Manager stated our table looked empty because there were used napkins on a plate and that we had been gone “a long time”. Yes there were but only on one out of 3 plates at our table. I was given extra food to make up for what the manager “saw” we i left. Never mind my leftover appetizer and my daughter’s food. My Food given was mediocre at best.

D
Daniel Torres

About what you would expect. However, service and hostess was absolutely wonderful 👍.

J
Jose Marquez

The taste of the food was great, but the wait was longer than other places. The waitress was professional and came to us plenty of times to ask if we needed anything. The reason I give it a 4 star experience is because the 2 soap dispenser in the men's restroom were empty and after eating baby back ribs you kinda need soap.

R
Randy Hare

Wait was really long. We were told they don't do reservations. When we got there was told 20 minute wait time. Waited 45 minutes and there were 2 open tables the whole time. Were told they are saving them for a party of 10. We were the only people waiting. They sat us and 2 minutes later a party of 3 showed up and they were seated right away at one of the tables that were being saved. Our server was amazing though.

D
David De La Cruz

It's been awhile for me here,sure glad I went back with a couple of friends our waitress (Amy) was on point from drinks to food friendly staff...will definitely will be back Homerun Here!.

T
Tiffany Santana

This was my go to spot back in highschool/early college years. You can't really go wrong with Chilis IMO. Standard food with standard pricing. Great place to go for games.

T
T.Strick

Love this Chili's. Their food and service are better than the one in Fontana. The food came out so hot we had to wait to eat it, but i was fine with that. The location is nicely tucked away in the corner or a shopping center so you don't get to much cross traffic. Other then that it's a great place for a affordable and good lunch or dinner with the family.

G
Guadalupe Garibay

The food was good comfort food. Not good for my diet but yummy. Big portions, good drinks

C
Cosita Linda

The food was good, although we ordered a side and it never was delivered to our table. The waitress was ok and attentive.

C
Corinne Aguirre

Our server Denise was very attentive and professional. She made our visit pleasant. We attempted to speak to the manager, but the manager was no where to be found during our whole visit. We found this to be unprofessional

M
Marc O

Food wasn’t really flavorful like other times. The service was good, then for a while we didn’t get any attention.

Jean Jimenez
Jean Jimenez

I had the chicken tenders 5 pieces. I recommend the 4 pieces as the tenders are big and plentiful. The macaroni and cheeses and fries were delicious.

Bxalec
Bxalec

Excellent service, food was good. My steak fajitas were good just a little bit dry. Good location and the restaurant is clean. The chicken wings were delicious not dry, it was a good appetizer. I’ll come back again.

L
Lanyon Ted

Chili’s never disappoints. The atmosphere is lively without being overwhelming, and the staff is consistently friendly and quick to help. The food comes out hot, flavorful, and exactly what you expect — whether it’s the classic Tex‑Mex favorites or the reliable burgers and ribs. Portions are generous for the price, and the service stays solid even during busy hours. It’s an easy go‑to spot for a casual meal, and I always leave satisfied. Highly recommend for anyone looking for a dependable, tasty dinner in the area.

A
Anna B.

Dined here for an early lunch on a Friday. There was plenty of seating, customer service was amiable, and food was delivered in a timely manner. \n\nI got my go-to Honey-Chipotle chicken crispers…

A
Anna B.

Dined here for an early lunch on a Friday. There was plenty of seating, customer service was amiable, and food was delivered in a timely manner. \n\nI got my go-to Honey-Chipotle chicken crisper…

A
Anna B.

Dined here for an early lunch on a Friday. There was plenty of seating, customer service was amiable, and food was delivered in a timely manner. \n\nI got my go-to Honey-Chipotle Chicken Crispers C…

J
Jo P.

The 3 for $10.99 is an excellent delicious deal. Cup of soup huge chicken or beef burger with fried & a drink. We received excellent service from Michael our server. He was on top of things!!…

J
Jo P.

The 3 for $10.99 is an excellent delicious deal. Cup of soup huge chicken or beef burger with fried & a drink. We received excellent service from Michael our server. He was on top of things!! Gav…

J
Jo P.

The 3 for $10.99 is an excellent delicious deal. Cup of soup huge chicken or beef burger with fried & a drink. We received excellent service from Michael our server. He was on top of things!! Gave …

J
Jo P.

The 3 for $10.99 is an excellent delicious deal. Cup of soup huge chicken or beef burger with fried & a drink. We received excellent service from Michael our server. He was on top of things!! Gav…

J
Jess C.

The service was good but food is just okay. But for the price not bad, I mean it's like a budget restaurant

C
Christina T.

Came here on a Friday night around 9:30pm to try the wicked margaritas and the triple dipper! It was quite lively but there was no wait and we got seated right away.\n\nBoth drinks were pretty swee…

C
Christina T.

Came here on a Friday night around 9:30pm to try the wicked margaritas and the triple dipper! It was quite lively but there was no wait and we got seated right away.\n\nBoth drinks were pretty sw…

M
Monique R.

The food is good but I really don't understand why they can't sitting you down they have to wait for the whole party together here but the last 4 time the they was a party and the sitting them down…

H
Hans Henrik Kunak

Had the wings bone in. Taste was good but cold..... Ordered some fries with the wings but they never came. The service was nice and friendly. Could not give the wings more than 2 stars as at least food should be warm when served and at least be served (Forgotten fries)

Z
Zack Guzman

Food was ok, chilis, apple bees, tgi Fridays. They are all the same. You could put me in any one and the menu is basically the same and the food is interchangeable. Had I not had a gift card I wouldn't have gone. The chips were horrible, the dry rub on the fries was not good and my fries were not good. The Mac and cheese tasted funny . The tea was amazing and the enchilada soup was very good. I should've gotten a steak and salad because you can't screw that up but I had to try the dry rub. I'm not sure why I keep going back to these types of places. I would've rather had fastfood.

W
William Lim

The to-go service is great, but the food is mediocre. The portions are small and it's not hot, like they left it outside for 5 hours or didn't even microwave it enough. I have visited three times, all three times have been the same. For the same price I pay at Chilis I can buy a higher quality meal with nearly double the portions at a restaurant like the Cheesecake Factory. I will not be visiting again.

G
Gloria S

We got there when they had just opened and it was not busy. It was quick to take our order and quick to recieve it. The problem is, everything I ordered they got wrong. I'm not sure if it was our server that helped us or the helpers helping him getting it wrong. I don't like wasting food and felt so bad returning it. I ordered a turkey sandwich and got a chicken breast one. I don't like thick chicken and that's what they gave me. I asked for a Dr. Pepper and got a Sprite. We asked for fries instead of chips and salsa and was given chips and salsa. Obviously they fixed the error but it shouldn't have happen in the first place.

l
lydia ramirez

Dine in was great! Ordered dessert to go Molten Chocolate cake to go and it just tasted bad. Called Chilis to make a complaint and spoke to a female worker who suggested I should’ve warmed up the cake for 2 min then was transferred to a manager by the name Danny, who was no help but apologized. Manager was very short and didn’t offer much help. He made me feel as a customer like I was lying, and all night they served the Molten Chocolate cakes with no issues. Very poor management skills, he was very unaccommodating and no alternatives or solutions was offered. I was very disappointed.

J
Jim DeBerry

Came back two months later and the place is still dirty. Dirty bathroom, kiosk key pad gross and trash on the floor. No one swept the entire time we were there. Saving grace once we got seated service and food was good.

Sabrina Marie
Sabrina Marie

My husband and I absolutely love chilis. We order from here all the time. My husband got a soup and he found a piece of plastic in his soup. He stopped eating it right away, don’t blame him for it. Definitely look at what you’re putting in your food carefully before serving it out.

Travis Koock
Travis Koock

I'm starting off confused. The menu has a regular cheeseburger, and a Big QP which says on the menu that it comes with 87% more beef than a quarter pounder, which would be a 1/3# patty. But the waitress and the manager both said all of their patties are 1/4 pound to start. Second confusion is that 4 sliders cost more than any of their other burgers. Chili's, what's going on? Do you just never get any customers that are good at math? My waitress was very pleasant and efficient. The atmosphere was exactly what I've come to expect from any Chili's. The burger that came out was good, and seemed to be thicker than an average quarter pound patty.

Z
Zoila Fuentes

The food famous tortilla soup was salty l could eat ,they did not have served what we order, make mistake. My salad was not great. Mostly lettuce , the price was medium place. The welcome to the restaurant was the lady welcome every customer. The food was served on time frame. Environment good. No music. Free parking.

BUSA77
BUSA77

I choose this location over the other chili's around the area. Their food is pretty fresh and tastes good. The reason for the 3 stars is that customer service is a hit or miss here, I've been here where tables are dirty and not cleaned and also been here a couple of times where they totally forget to come to your table to take your order at the point where I've had to walk to the front and remind them like it's been 30 mins and nobody has came by to take our order. Food wise only though pretty good when they're on it.

K
Kelle S.

I walked up and the entrance was disgusting. Trash everywhere an open beer bottle. Looked like the bums were hanging out. I still went in and ate but I thought twice about it. Not a good look the f…

a
anthony clark

The food was ok, The service was poor, My table was dirty, This location needs to do a better job at cleaning tables & waiters / waitresses need to check in on the table more often. Thanks for reading.

D
Dallas Wickstrom

The food was very good the service was great but the atmosphere at this location was the worst I've ever experienced, it was so loud that the party I was with couldn't converse without yelling, it was awful, because of this none of us will ever return to this location.

Arturo Sanguino
Arturo Sanguino

Came here for a drink and the bartender was so busy gossiping that she didn’t look at us for 5 mins. Then we ordered 2 espresso martinis, and when she poured them one had less so she topped with more coffee… From a bartender to another that service was bad. Sorry

Martin Casas
Martin Casas

Honestly came here as a second option, BjS was full next door… figured I’ll give chillis a second chance. My son ordered a kids cheese pizza , horrible, greasy and tasteless. I ordered the triple dipper, bone in wings, mini bites and mozzarella sticks, greasy , greasy, greasy and horrible flavor. Not good at all. We did not finish our food. Service was excellent though. I will not be coming here again.

E
Eliana C.

If I can leave a zero I would, this place has to have the worst waiters in the industry. I had such a horrible experience with one of their team members named Mokhali I believe is her name. I don't k…

A
Al M.

If I could give 0 stars I would. Absolutely worst customer service from multiple employees. Walked into the pick up side and there was a woman at the kiosk. Clearly busy, so I didn't mind that she …

S
Sarah S.

Had dinner with friends and our server was very rude. We ordered drinks and he didn't bring them til a 20min later we waited patiently to put in our order and as we were about to order he said look…

S
Sarah S.

Had dinner with friends and our server was very rude. We ordered drinks and he didn't bring them til a 20min later we waited patiently to put in our order and as we were about to order he said look…

K
Kamal D.

This is not the first time we've been to Chili's West Covina--we always receive good service. However, this time, the food was extremely salty, especially the chicken, ribs, and French fries.\n\nAf…

j
justin Betanzos

I have a family and their was three of us, the front hostess was terrible and looked miserable, then we got seated with the very rude hostess, the waiter was alright she seemed like she was having a terrible day or fog brained because she couldn't grasp our ordering, the food portions were awfully small when we received our orders and also the waiter rarely refilled my drink overall it gets a two because at least we got some kind of service update to this post I went out today on 8/17/24 and had the worst experience ever from not getting a straw, to getting hair cooked in our food! My wife has been sick and barely gets a chance to eat and she wanted food here and only to get a fajitas meal with hair cooked into it, we spent 85 dollars as a family and quite frankly I'm very disappointed, I tried to speak with a manager and it took 8 mins for someone to care, then he was so occupied with the work he didn't even listen, he apologized blamed the waitress and gave me some gift cards. Don't ever come here. Honestly they don't care for you. Your just a walking dollar sign. I won't eat here anymore

E
Eduardo Granados

Absolutely horrible place. Where does it stare anywhere on their website that after 930pm they do not take any more orders. I literally drove 25 minutes to arrive at 940 with a simple order for a slice of cheesecake and they refused to take my order. It was to go! I sure am glad they have better competitors in the same parking lot who were more than glad to take a customers order!!! I will make sure all of my coworkers, family members, and friends know not to order from this place ever again. I will do everything in my power to ensure it goes out of business due to lack of revenue from potential customers. FROM ONE HIGHLY UNSATISFIED FORMER LOYAL CUSTOMER!!!

V
Vanessa knight

Me and my husband decided to come in today for his birthday and are server was amazing, but after we got are appetizers, we were kinda completely forgot about , there was a huge table next to us and a table behind us and they got served before we did and we had been there before them, and I get it cause I’m a server and work in food service but waiting an hour we just asked for the check and left spent 30 dollars on just a appetizer and 2 drinks. I honestly think we won’t be coming back at all

R
Ryan Hudson

Our group if 7 showed up and waited 45 minutes to see every large group after us of 6 or more be seated before us. The hostess proceeded to lie to us when we asked her what the seating policy is and why we had to wait so long. Our table was open the entire time we waited and they still sat other large groups after us. I asked for a manager and she went to get another waitress not the manager. The worst part is she kept pulling her mask down until I told her coworker she works in a food establishment and there county rules that she needs to keep her mask on. Never coming back here. The waitress that helped us once we finally got seated was nice but my simple salad was wrong. This place is a hot mess.

O
Ollie Aquino

The staff are not welcoming. They don’t even have smile on their faces when asked for our order. It seems like they are not happy that we are there. I asked the corn to be shredded for my son as he wanted it that way but made face with me as a response. That was our first time to ate there and would never come back ever again!!!!!

S
S Gonzales

Dined at Chili's, the Manager is very Rude! Please don't hire a Manager for your restaurant with NO People Skills, learn from In n Out Burger, they take time to train their staff with top notch Customer Service

J
Juan Gonzalez

Ridiculous expensive for two people chx fingers two beers and two margaritas 127.00 never again. Please dont waist your time.

R
ROBERTO LOERA

Wow Someone needs to tell management to stock up on items The concerns I heard from employees is unbelievable No wonder why a lot of people went instead to BJs Needs better organized is this

D
Ding Dong

Horrible servos the waitress only came by to take the order. She left the plates on the table from the appetizer. We had to ask another waitress for a refill on drinks. And look at my broccoli. It was NASTY! Horrible service and attention to detail.

R
Rene Angeles

Ordered a Ribeye that was rancid with a foul taste. The cook should known when the steak has a foul smell before they cook it. I’m glad I caught it in time, but man that was horrible. I told the waiter, he did apologize. I had a friend with me so we gave it another chance and asked for something else. The manager did not come by to visit, there was a small discount prob 10%. Getting the meal comped would have been nice. But all I did was walk away with a really bad experience with them. They ought to be ashamed of their service. Good waiter horrible management.

j c
j c

Food was trash haven't been in a while. Don't go back that's for sure. Wanted to try the mozzarella sticks. The macaroni and cheese was absolutely disgusting. It wasn't even for leftovers

A
A

Utterly disappointed in the customer service that is being offered in this restaurant. Mohkali has got to be one of the rudest team members. I had attended this place with my sister and the service she had provided towards us was absolutely horrible. She gave us nothing but attitude and made us feel very uncomfortable. I will never go back unless she is corrected or let go for her poor behavior. I pray she doesn’t treat all customers the same way she treated my sister and I.

Inicia sessió per deixar una ressenya

Inicia sessió
👑 És teu? Reclama'l GRATIS!

Elimina anuncis i gestiona el menú

Explora la teva zona

Més restaurants a West Covina →
📸

93 Fotos

Explora les fotos de Chili's

Chili's
Chili's
Chili's
Chili's
Chili's
+88 Més
📍

Informació sobre Chili's

Com arribar

2929 E Eastland Center Dr, West Covina, CA 91791

Carregant mapa...
Chili's
Toca per direccions

Destacats

Bona Valoració
4.3/5 estrelles
💬
Moltes Ressenyes
1496 ressenyes
💰
Preu Moderat
Nivell de preus
👨‍🍳
tex-mex
Tipus de cuina

Serveis

🍽️ Dinar
🍾 Sopar
Cafè
🍰 Postres
🥡 Per Emportar
🚚 Lliurament a Domicili
🍴 Menjar al Local

Opcions de Menjador

🍽️ Menjar al Local
🥡 Per Emportar
🚚 Lliurament a Domicili

Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
11AM-11PM
Valoració
4.3/5
💬 Ressenyes
1,496
💰 Nivell de Preus
$$
⏱️ Visita típica
People typically spend 45 min to 1.5 hr here
📞 Telèfon
+1 626-915-8809
🌐 Lloc Web
www.chilis.com
📋 Menú
Veure Menú

Comoditats

🅿️ Aparcament
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
🏘️

El Barri

Ubicació

2929 E Eastland Center Dr, West Covina, CA 91791

📍 Explorar el Barri

Weather
16°
Temps actualitzat cada hora · Feines i esdeveniments actualitzats diàriament
Barranca Park

park in Los Angeles County, California, United States of America

A 569m
🎮

Jocs

🎮 Guanya Punts Mentre Explores!

Juga a Find Me i canvia punts per descomptes a Chili's i altres restaurants

🎮

Guanya Punts a Chili's!

Juga a Find Me i canvia recompenses aquí

Guanya punts extra i canvia'ls per recompenses de Chili's

🏆 Recompenses de Chili's

💰

Descompte 10%

A Chili's

1000 pts
Disponible
🍽️

Aperitiu Gratis

A la teva propera visita

2500 pts
Limitat
👑

Taula VIP

Experiència premium

5000 pts
Exclusiu

per canviar recompenses i guanyar punts

📋 Com funcionen les recompenses?

1

Juga a Find Me

Cada 100 punts de score = 1 punt de recompensa

2

Acumula Punts

Els workers obtenen 2x punts per partida

3

Canvia Recompenses

Descomptes, menjar gratis i experiències VIP

Trucar
Deixar ressenya a Google
👑

És teu? Reclama'l GRATIS!

Elimina anuncis i gestiona el menú

Inicia sessió i juga

Revisa el teu correu!

Sense contrasenya — t'enviem un enllaç per email

T'hem enviat un enllaç d'accés

Revisa la carpeta de spam si no el veus