AlternativelyAlex

It’s nice they have a drive through but the double lane drive through is quite frustrating. There is no signage on how to use it, so every time I’m there, everyone stays in lane 1 on the left, and doesn’t let you merge from lane 2. There should be a sign to “please use both lanes” and “merge in alternating pattern” or something along those lines. I cannot complain otherwise about their drinks. The food however always seems to be out of stock nearly every time I go there. Particularly the vegetarian options such as the impossible breakfast sandwich.

Sandra West

I placed an order for a Grande PSL and a warmed crumb cake that my husband picked up for me since I am just out of the hospital. He came home with a 1/2 cup of PSL and cold crumb cake. The store is less than 5 minutes from my house and was the last pick up on his way home. He said the line was out to Rt140 and he could not park and go in so I am not so much concerned about the crumb cake but a half of cup of PSL is very disappointing to me for the price I paid. I will not be ordering from Starbucks on Baltimore Blvd in Westminster again. This is not the first time I have had issues with this Starbucks either, it just happened to be more convenient for my husband who doesn't even drink coffee, so I wanted to give them another chance. Very disappointing and at 10:30a this should not be an issue.

A h

whenever i have a mobile order to pick up in the drive thru they always give me attitude. especially this one guy with brown hair and glasses who takes the orders has been rude to me and to my friend every time. we just picked up our drinks and said “hi we have mobile orders for (our names)” and he said “let me find it…so the first one you just placed that 3 minutes ago, and the second one you JUST placed so we aren’t done working on it. pull around” with such an attitude. mind you, we placed these more than 5 minutes ago and they said they were ready in the app. i don’t know why they always act so annoyed when we have mobile orders, cuz wouldn’t it take longer if we placed the order in the drive thru…

Will Redi

Walked in to get a black coffee and payed for it right away. Then waited for 20 minutes to get just a black coffee. This Was totally unacceptable and I will NEVER go back. I've noticed that Liberal based business quite often operate like this. The staffing was TOTALLY unorganized. I will NEVER be back.

Frankie

The employees don't seem to care about the long waits And often gab amongst themselves while customers wait. The service is slow. The food selection is. Minor organis minor or non existent. And the atmosphere inside the restaurant is deplorable. About the only thing , the store is good for is a drive through. There are far superior starbucks locations in this is not one of them. Do yourself a favor and go to another location or buy coffee from another competitor.

Behrouz Roohi

I don't frequent this Starbucks often but this store is not run very efficiently. Even though it seems they have a large staff on shift. I waited forever to get my order not worth it.

Sierra S.

Beyond mad. I placed a mobile order for in store pick up, drink was to be ready around 11:06. I stood there and waited as people came and went, never saw my drink come up. Almost 30 minutes went by so I finally nicely asked a worker if my drink would be up soon. The manager was nice but the lady making the drinks seemed to have an attitude problem. The manager made my drink, I didn’t notice until I left that it was made wrong, the customization I had did on my phone wasn’t reflected. I understand mistakes happen but I paid EXTRA for these upgrades and they weren’t reflected. I had an issue last time I got a drink earlier this week as well. Absolutely will not be returning to this location in the future and won’t miss the attitudes the workers seem to have.

J ML

Unwilling to correct my order, and they just put a cup over it and handed it to me like that, making a complete mess in my car 🚗 very disappointing 😞 to feel unappreciated 😑 at this location

Sarah Kutzler

Oh my goodness… I’ve been here before with perfectly average service. Today, brought my preorder back up to the counter because we ordered no whip, the sticker said no whip, I hate making an issue of it but we are lactose intolerant. I went up, set it down, the woman working the espresso machine set out a few orders refusing acknowledge me- nobody waiting in line just people waiting for orders. So I politely told her the problem and asked them to be remade. She gave me attitude, “yep” then asked someone else to do it - then they proceeded to talk back and forth about how much of a nightmare it is there. Not to mention it wasn’t ready when we first got there even though the app said it did. Look, I get most of us don’t want to work on Christmas Eve. I get we would all in theory love to protest corporate America for having these places open… or it’s just another day in the year and you make your own holiday magic or something…. But if you’re gonna be open, if you’re gonna work. Let’s at least not make everyone’s day worse, eh?

Rory Dunn

I went in today and they gave me my drink without ice. When I asked where the ice was the barista rudely shot back “no one brought me ice” the manger stepped in and got me ice for my drink but I think it’s ridiculous to serve a drink without ice. I also get the holidays are a stressful time for food service employees but there is no need to rude.

Noah Latta

The Pumpkin Spice Latte is the worst drink of all time. Tastes nothing like pumpkin spice, and is so bitter it makes you thirsty for more, before you remember how terrible it is. -100/5, how so many people like it is a complete mystery to me.