Amazing team who worked last night !! Food was amazing ,waiters were very welcoming and attentive. My waiter was Matthew he was great and kept a smile on his face. I will be coming back the food was very fresh.

Damali was the best server Ive had, her customer service made this experience so much better. The food was great. Got the tuesday crab special it was clean and tasty. Damali helped us pick out drinks and other food and it was 10/10.

Came in for lunch and had a wonderful experience. Our waitress Sam was phenomenal. Very attentive and professional. Will come again.

Christian was great! He made my aunts birthday very special and gave us the best service. Thank you again Christian.

Christine is the best week. Waiter service was excellent food was delicious. Drinks were awesome decor very nice.

Ndeye took great care of us. Very attentive without hovering and always made sure we had what we needed. The service felt genuine and professional. Really appreciated it.

Exceptional service from Raushaun. Very courteous, efficient, and made sure our table was well taken care of throughout the entire meal. A great representation of Red Lobster’s hospitality.

Yesterday we decided to have an early dinner at this location. I just would like to say our waiter was charming personable and pleasant OUTSTANDING. I hope that the corporate office /CEO gets to see this review because she needs to be on a commercial/advertisement for Red Lobster her name is LU LU! Please give her the recognition she so well deserves.

Had a great experience at Red Lobster thanks to our server, Milly. Super friendly, checked on us often, and made sure everything was on point. Really solid customer service. Appreciate you, Milly!

I came here to post celebrate my birthday. Food was great. Made a reservation and was seated quickly. Erica really put the cherry on top of this dining experience.

Excellent service at Red Lobster! Our server Christian was kind, fast, and very attentive. He made sure everything was perfect from start to finish. Highly recommend!”

Matthew was such an amazing waiter. He made sure my food came right away and he was so nice and polite. You should definitely hire more people like him

Matthew is by far the best server I’ve had in two years. My fiancé and I will be coming here more often. He does employ your guilty pleasures in terms of food. Some people will view it as a little pushy. Don’t listen to those people because he’s a great example and representation of what a server should be. Serving is a hard job and it can be related to a job like sales. At the end of the day, he was amazing and I personally told him to keep doing what he’s doing because he’ll be a great asset to any establishment he works for.

Amazing experience at Red Lobster Yonkers! I came to eat with my wife and daughter, and everything was excellent from start to finish. The service was amazing —Sienna the Server was attentive, friendly, and made us feel very welcome. My wife loved her Seafood Boil, which was fresh and perfectly seasoned, and my daughter enjoyed her kids’ meal so much that she finished everything! The atmosphere was comfortable and relaxing, making it a great family dining experience. We’ll definitely be coming back soon.

I had such an amazing experience at Red Lobster! I ordered the seafood boil and it was absolutely delicious — perfectly seasoned, fresh, and full of flavor. Everything came out hot and cooked just right. But the real highlight of my visit was our server, Paola. She was beyond amazing — super friendly, attentive, and made sure we had everything we needed the whole time. You can really tell she loves what she does and cares about her customers. Her energy and kindness made the whole meal even better! Definitely recommending this location to everyone — great food and even better service. Can’t wait to come back! 🦞✨

Christian was our server he was absolutely phenomenal so attentive and such a vibe with a phenomenal spirit. Every time me and my mom come back we always want Christian! Red lobster is honestly blessed to have someone so sweet and great spirited work for them. 10/10 for Christian.

My wife and I came in today for lunch. Samantha was our waiter and she was amazing! She was busy but made us feel like we were her only table. She was attentive and checked on us at the right times. Ask for Samantha when you go because we will!

My family was there to celebrate my mom's 72nd birthday. Our server was AMAZING! Her name is Mariann. She was extremely efficient and made our family dinner the best it could be. She arranged for us to sit in the side room which made the celebration even more intimate! I definitely will go back if I can have Mariann as my server. Red Lobster is still one of the best!!!

Came with my mother today and everything has been pretty great in terms of service here. Our server, Chris, was really nice & the type to throw in a few jokes to lighten the mood. Food was fresh, lemonade was the perfect “not too sweet & not too sour” medium, and food came fast. We’ll definitely be back again.

Damani F from Red Lobster at Cross country Mall serve me well done steak and French fries and fried shrimps and I have fun with the atmosphere Damani , Alondra Rios and Ericka Anderson are #1 All together as team work .

I had brunch here and everything was perfect. The food came out fresh and flavorful, the service was fast and super friendly, and the atmosphere was relaxed but still felt special. Our server, Kirk, went above and beyond; attentive without hovering, and made the whole experience better. Definitely one of the best Red Lobster visits I’ve had. Highly recommend

Best server i have ever had. I really wish they can treat me like she did everywhere! Will make sure to come back and sit with her cause service was A1. Also the food was great, the environment was nice too. Paola needs a raise.

I had an amazing experience at Red Lobster thanks to our server, Torrie! The customer service was outstanding from start to finish. They were friendly, attentive, and made sure we always had everything we needed without ever feeling rushed.

I went shopping and got a take out order. It was hot and ready for pick up once I arrived. The server gave me extra bread. He was pleasant and kind.

+6

We had a nice experience at Red Lobster. Our server, Damali, was friendly and attentive, made sure our order was right, and checked in when needed. Everything came out as expected, and the service was smooth and easy. We appreciated the good service.

Great place for downtime. I came alone and was quickly seated. However, I did arrive at around 4pm on a Saturday. The dining room wasn’t packed, but you can see that they were busy. Wait time wasn’t long either as I was quickly greeted by my waitress who took care to make sure everything was perfect. I had one of their boils, I believe it was called the sailor boil with shrimps, some Cajun sausages, corn and red potatoes. It really hit a spot I was craving for some time. Overall I enjoyed my experience alone and would be happy to return with friends and family in the future.

Wonderful environment to sit down, eat and converse as well as exceptional table surface from our server Omarion

I went to Red Lobster for dinner recently and was lucky enough to have Paola as my waitress. From the moment we sat down, she greeted us with a big smile and made us feel really welcome. Even though the restaurant was busy, Paola stayed calm, friendly, and very attentive the entire time. She checked on our table often without being overbearing, made great recommendations from the menu, and even remembered our drink refills without us having to ask. Our food came out hot and fresh, and she made sure everything was exactly how we wanted it. What stood out most was how genuine she was — she seemed to truly enjoy her job and cared that we had a good experience. It’s rare these days to find that kind of energy and professionalism during a packed dinner rush. If you’re planning to eat at Red Lobster, definitely ask for Paola — she’ll make your night that much better!

Haven’t been back in a while and I’m happy I stopped by Red Lobster Rewards gave a great coupon. There was no wait was sat at a booth by the bar ( my performance). We know the menu inside out so we just ordered right away. Our waitress was Luyany she was very hospitable and also went above and beyond. Brought fresh bread before she took our order. She was very busy but could multitask the hell out of that bar and her side tables. Our virgin Pina colada’s and Sunset passion one was delicious. Food came out fast portion size bigger than I remembered. Place was clean and staff are always busy with guest needs.

+2

Our waitress was the best, service and attention 10/10 super sweet ❤️. Recomend her name is Milly, location Yonkers NY

Mari-Ann is such an amazing waiter. We love seeing her every time! Super sweet!

We had Cristian as our server and he did an amazing job serving us during our visit. He was very friendly and made sure we were well taken care of for any request the whole time. We felt right at home and well definitely be back to this location and ask for Cristian!

Food was awesome. Best it's been in years. I visit yearly. It was a good time.

Our server Christian was a gem! He kept my mother and I informed about our order and would always check-in with us. I hope he has a great rest of the year!!

The food was delicious. And the people were really nice. I went with my family to celebrate my brother birthday. They set us down to a private booth and sing really nicely and energetic birthday song. ❤️❤️❤️

+1

WOW — what an experience! I had the BEST time at this Red Lobster! From the second I walked in, the energy was amazing. The staff greeted me with big smiles and treated me like family. The service was on point! Our server was friendly, fast, and super attentive — I never had to ask for anything twice. And the food? Absolutely delicious! Everything came out hot, fresh, and full of flavor. You could tell the kitchen team was really on their A-game. The restaurant was spotless and had such a positive vibe. But what truly impressed me was the management team. They were out on the floor, checking on tables, helping the staff, and making sure EVERY guest was happy. You don’t see that everywhere, and it really makes a difference. I left smiling, full, and already planning my next visit. If you’re looking for a great meal and an even better experience — this is the Red Lobster to go to! HIGHLY recommend!

This place had great service. Came here on a Sunday after visiting family. There was no wait and our waitress Millie was great. So friendly and gave us a great experience. Ofcourse started us off with warm biscuits and continued to offer us more. The margarita flights was good except for the blue one. Way too sweet. Our meals were delicious and tasted very fresh. Would come here many times more.

+1

I haven't been to red lobster in a long time, but decided to come for lunch with my dad. Everything was fantastic. The food was delicious and high quality, so were the drinks. The servers were really nice and friendly. I can't wait to come back

Matthew was an excellent server. He was very kind, attentive, and made sure we had everything we needed. His friendly attitude really made our experience enjoyable. Highly recommend!

I had a great time. Honestly my server paola made my experience so much better. Loved how quick and efficient she was at my table! Everyone in my party loved her! Red lobster has an extraordinary employee on their hands! I would definitely keep coming back! Food is delicious

Paola was an amazing server at the Red Lobster in Cross County Mall. She was super attentive, friendly, and made sure everything was perfect from start to finish. Our food came out exactly how we wanted it, and she checked on us just the right amount without being overbearing. Her positive attitude and professionalism really made the experience better. Definitely one of the best service experiences I’ve had, ask for Paola if you’re dining there!

Service was really great today. Shout out to the bartender, Samantha!! She is spectacular and really attentive. She makes a great gin martini and strawberry margarita. Stop in at Red Lobster, any weekend morning, if you’re shopping at cross county mall, and sit at the bar. Amazing service provider.

Our waiter Christian was so personable. He paid attention to us throughout our whole dinning experience. You can tell he genuinely loves what he does and that’s the type of positive energy that brings more people coming back. I think he is very deserving of a raise or given a meaningful recognition. If there were more Christians in this business, most chain restaurants will keep their doors open.

Went today with my husband. We were sat by the bar booth, our server/bartender Jhon was super friendly, attentive to detail and offered us everything under the sun. He was honesty one of the best servers we’ve ever had at red lobster.. The margaritas he made were perfect! Def going back very soon!

Riley Tuthill

The food was fantastic, but the real highlight was our server/ bartender Cristian!! He was so kind, so attentive and he made the entire experience a true 5 star experience, he has us laughing so much, he made sure we knew all of our options for food and drinks, and even though I live an hour and a half away I will certainly be back soon in the future hopefully just to see Cristian!! If I owned a restaurant I’d want every server to be just like him, and thank you again to everyone at this location for making us feel at home, including the hostesses and the manager! :)

Sheldon Searcy

Our server was Christian. He was excellent my husband is a veteran He thanked him for his service. He gave him a 10% discount red lobster has really improved. The food is delicious. The decor is awesome. The drinks are superb. I will come back again.

Jameka Doctrine

This was my second time eating at Red Lobster, first time being in Washington and second time in New York. The children and I had an amazing time both times. Food was awesome and customer service was top knotch. Food arrived in good timing both times as well

+2

Yossi Bolanos

Last week I came to Red Lobster in Yonkers to celebrate my niece and my B-day. We had an amazing experience. Our party was immediately welcomed, very friendly, food was delicious, service was exceptional, our server Paola made us feel special and gathered a group of co-workers to sign happy birthday for us. We left happy 😊, for sure we will go back again.

Diogenes Robles

I had a great experience at Red Lobster. The food was delicious, and the Cheddar Bay Biscuits were as amazing as ever—warm, fresh, and full of flavor. I especially want to give a big shout-out to Isaiah, who took excellent care of everything I needed. He was attentive, friendly, and made sure my experience was smooth from start to finish. Customer service like that really makes a difference. I’ll definitely be coming back. Highly recommend!

Annaki Blitz

This Red Lobster in Yonkers, NY truly exceeded my expectations with both the food and the service. From the moment the dishes arrived, everything was fresh, hot, and full of flavor. The seafood was cooked perfectly, especially the shrimp and lobster, and the portions were generous. Of course, the cheddar bay biscuits were warm and delicious, just as you’d hope, and kept coming without needing to ask. The service made the experience even better. The staff was friendly, attentive, and made sure everything was taken care of without being overbearing. Our server was knowledgeable about the menu, patient with questions, and genuinely welcoming, which made the meal feel relaxed and enjoyable. Overall, this Red Lobster location delivers an excellent dining experience and is definitely worth visiting again.

Ramon Matias Mella

I had a great experience at Red Lobster and wanted to give a special shout-out to Isaiah. From the moment I sat down, he made sure everything I needed was taken care of—attentive, professional, and genuinely friendly without being overbearing. Service like that really makes a difference. And of course, I can’t leave out one of their most famous staples—the Cheddar Bay Biscuits. Fresh, warm, and addictive as always. They never disappoint and honestly set the tone for the whole meal. Between the great service and the consistently good food, this visit reminded me why Red Lobster is a classic. I’ll definitely be back.

Natalie

Christian was our server and he was extremely friendly and welcoming from the beginning to end. He was smiling and laughing with us the entire time. People like Christian deserve to be acknowledged and appreciated. I really did enjoy his service and if he stays at this location, I will continue to come back. I often leave google reviews and he was worth writing about. It’s not common to have a waiter who is as humble and joyful as Christian. Happy we chose to come here today.

Debra Gardner

This red lobster location is the best by far. The restaurant is clean and mangers do float around checking on customers. I had a great server Senna who made us feel as we were her only customers with the attention and friendly manner. Great experience

Claudia De Nobrega

I had such an amazing experience at this Red Lobster! From the moment I walked in, I felt so welcomed. The team was friendly, upbeat, and really made me feel taken care of. The service was incredible, fast, attentive, and always with a smile. Every time I needed something, someone was right there. And the food? WOW. Everything came out fresh, hot, and bursting with flavor. Honestly, it was one of the best meals I’ve had in a long time! The restaurant was super clean, the atmosphere felt warm and inviting, and you can tell the staff takes a lot of pride in the place. The managers were out on the floor checking on guests, supporting their team, and making sure everyone was having a great time. That level of attention makes a HUGE difference. I left so happy and impressed. I absolutely recommend this location, you will not be disappointed! I’m already excited to come back.

Debra Callwood

Our server Marianne was extremely wonderful.,We were seated on time our food and drinks was on time. She had the task of a party of 14. She did an amazing job!!!.

Anthony Cruz

I had the pleasure of being served by Nay during my visit to Red Lobster, and I can honestly say she made the entire experience outstanding. From the moment we sat down, she greeted us with a warm smile and genuine friendliness that instantly made us feel welcome. Nay was attentive without ever being overbearing — she checked in at just the right times, kept our drinks full, and made sure everything came out exactly as we ordered. She was knowledgeable about the menu and gave excellent recommendations, which we ended up loving. What stood out the most was her professionalism combined with a great personality. She went above and beyond to make sure we enjoyed our meal, and her positive energy really made the dinner special. If you’re lucky enough to get Nay as your server, you’re guaranteed a fantastic dining experience. She’s a true asset to Red Lobster, and I’ll definitely be asking for her again on my next visit!

loyda matos

Like always this place is our go to . My daughter loves it . The waiters are friendly and attentive. Our waitress was Milly Yenlhers n she was on point, always checking if we needed something.

+1

GIOVANAH EVANS

I love Red lobster! They are consistent with their food. Love the seafood stuff mushrooms. I got the 3 for 21.99 shrimp combo with a side of crab legs. My server was amazing, always checking in on me, ensuring I had biscuits, and if I needed a refill on my raspberry lemonade. Overall, it was a great w ay to spend a Saturday afternoon.

Haven't been back in awhile and I'm happy I stopped by. There was no wait was sat at a booth by the bar ( my performance). We know the menu inside out so we just ordered right away. Our waitress was …

Haven't been back in awhile and I'm happy I stopped by. There was no wait was sat at a booth by the bar ( my performance). We know the menu inside out so we just ordered right away. Our waitress …

Amazing food and service! I got the grilled atlantic salmon with a baked potato and broccoli and it was amazing! Highly recommend this place to others!

Went on Friday afternoon with family. Waitress Jamila was great and very attentive. Kept drinks flowing and made sure to check on us throughout the meal. Food was great. Great flavor and seasoned p…

Red Lobster is an amazing American casual dining restaurant chain and one of the world’s most renowned seafood restaurants. Its major food offerings involve seafood, ranging from its delicious clam …

red lobster is an amazing American casual dining restaurant chain and one of the world’s most renowned seafood restaurants. Its major food offerings involve seafood, ranging from its delic…

red lobster is an amazing American casual dining restaurant chain and one of the world’s most renowned seafood restaurants. Its major food offerings involve seafood, ranging from its delicious c…

Red Lobster is an amazing American casual dining restaurant chain and one of the world’s most renowned seafood restaurants. Its major food offerings involve seafood, ranging from its delicious c…

Food was tasty. Although a bit pricey for the serving size. Service was good, regular. Parking lot available. Good selection of dishes.

Excellent server. Kind and polite gentleman. Drink and appetizers very quick. Entree took 40 minutes. Food was ok for a chain restaurant. Nothing special. My spouse was not pleased with her dish. Manager checks in at last minute while I'm paying the bill. Kind of rude and not helpful

Food was delicious. Tha place was very busy on a Saturday night, so we had to wait about 30 minutes. Service was good. They could use more servers.

This mall restaurant is a great place to go for a weekday lunch as it is rarely busy, it's quiet and the young, eager staff, although harried, make a sincere effort to deliver. The food is average and slightly overpriced for lunch. Red Lobster does need to address this with lunch specials that are considerably cheaper. With tip, and no alcohol or dessert, lunch was $35. That's excessive. Being sick of fish during Lent, I opted for the steak with side fries and a Caesar's salad. Cheddar biscuits naturally. Love this and the server was good but I twice had to find help. Once to refill the sweet tea and once to pay. Still, I enjoyed the peace and quiet and the server was very good if inexperienced.

+5

The food was excellent. Their environment was calm, collective and peaceful. Service on point. The waiter Matthew was excellent with us. I appreciate it his service

Food was good. Cristian made sure we were comfortable and provided the best service.

Update 7/29. That smell and murky air that i wrote about has been corrected. Dining area was well-lit and no smell..Great job red lobster in cleaning up...Ok, I have been here a few times and I have to say, service is good, food comes quickly and so far I haven't had to wait on a table, always get seated immediately. The only drawback is the murky air and the smell as you enter the restaurant inside. The dining areas are a bit too dark and murky..put some lights on and air out that dinning area.

Samantha rocks! Very friendly. Made sure she checked on every table in a timely manner. Polite and sweet great customer service!

So first and foremost our server Milly at the Yonkers location was ON IT. Great service with a smile and quick. Great experience. Two improvements to be made. Drinks a bit too sweet, and the crab meat in the crab legs was a bit dry. It was good however. We want Red Lobster to be here forever. So hope the feedback gets back to the higher ups.

Me and my girlfriend enjoyed the service. Mathew was excellent, very attentive and quick with every request. Definitely recommend others to come for a chill date night with a significant other or even alone!

Dr. Khaled Sabbah

Great restaurant, excellent food, fresh fish, fast service, great staff, you can spend the day enjoying the Cross Country and then have an excellent meal in this restaurant

+33

Anthony Mejia

We haven't been to red lobster in probably over a decade, but we decided to swing by on a random shopping day for lunch. We were pleasantly surprised and happy with our dishes. Service was fast (which was expected as the restaurant was fairly empty for lunch).

Nat T.

Very friendly server and clean table but the food takes long to come out. Not sure why our server won’t write down our order and ended up mixing up all our orders especially the side we each asked for. For shrimp fest, we chose 2 selection but she ended up giving us 3 and charge price for 3 selection. Since we were in a rush and had to run out, we didn’t complain and just quickly ate our food and ask for our check. Overall, an ok meal though service needs improvement.

First time at this Red Lobster\nStopped by for a quick lunch. \n\nSeated quickly \nLooked like only one person serving - LuLu - she was very friendly and did her best to keep up with everyone. Not ve…

First time at this red lobster\nStopped by for a quick lunch. \n\nSeated quickly \nLooked like only one person serving - LuLu - she was very friendly and did her best to keep up with everyone. No…

I've been to this location a few times over the years but my latest visit this month was the worst. From the moment we entered there was a horrible stench throughout the lobby and dining room. Then a…

I've been to this location several times and enjoy it every time. Food is always good and fresh, staff is nice and attentive. Theres plenty of parking here as well.

The service and the food at this location was great. I only gave 4 stars because the biscuits were kind of dry and the drinks were not that strong, it tastes more like juice. But overall the food…

Came here about 10 pm on a Saturday night. I was seated immediately. Waiter was attentive food and drink orders the drinks were weak which is to be expected. My food wasn't the best either. I had t…

Red lobster is on the comeback YALL. endless shrimp and crab legs were perfect on my recently visit to the chain. My family and I ordered Brussel sprouts, broccoli, crab legs ($20 Tuesdays) and …

I'm not sure if they were just really busy or they had new staff on. My to-go order was served with the rubber bands still ON the crab legs. I called the restaurant and shared the experience. The re…

I'm not sure if they were just really busy or they had new staff on. My to-go order was served with the rubber bands still ON the crab legs. I called the restaurant and shared the experience. Th…

I'm not sure if they were just really busy or they had new staff on. My to-go order was served with the rubber bands still ON the crab legs. I called the restaurant and shared the experience. The …

Food was ok , drinks were ok and service was super late not our servers fault but maybe understaff and the ac wasn't working

We went on the spur of the moment as we heard Red Lobster under new management. Service was wonderful. Food still mediocre. Over seasoned over processed. Lobster didn’t seem fresh - mushy. Price increase did not reflect quality. Not going back

I like this Red Lobster for its location, parking, size, and eager, but harried young staff. The food is typical and is good for the price. Because I have eaten so much fish during Lent I ordered the small steak and it was just right with a side Caesar's salad, fries and some sweet tea for lunch. This restaurant is rarely busy during the day except on weekends so it is a great place to relax during a weekday for lunch. But be forewarned. Because it's so empty, the younger, less experienced staff get these shifts over seasoned servers and there is far fewer of them. I had to search out a manager to pay the cheque. Still, the server did everything right.

+5

I was not impressed at all, neither the food nor the Place the service is slow

I came here with a friend for dinner. It was ok but I am willing to go to another location. The food was ok and the service was ok. It was my friend's first time going and she was not impressed. I …

I came here with a friend for dinner. It was ok but I am willing to go to another location. The food was ok and the service was ok. It was my friend's first time going and she was not impressed. I …

red lobster Yonkers is okay...\n\nA party of two, no waiting to be seated which was a plus because we were famished.\n\nOur server was friendly but had no idea about the Oscar Salmon went to the …

Red Lobster Yonkers is okay...\n\nA party of two, no waiting to be seated which was a plus because we were famished.\n\nOur server was friendly but had no idea about the Oscar Salmon went to the ki…

Red Lobster Yonkers is okay...\n\nA party of two, no waiting to be seated which was a plus because we were famished.\n\nOur server was friendly but had no idea about the Oscar Salmon went to the ki…

Red Lobster Yonkers is okay...\n\nA party of two, no waiting to be seated which was a plus because we were famished.\n\nOur server was friendly but had no idea about the Oscar salmon went to the ki…

The first time I ever been to a red lobster restaurant and had to wait to be seated after 40 minutes. \nUpon my arrival it was alot of empty seats but a lot of families waiting to be seated. \nTh…

The first time I ever been to a Red Lobster restaurant and had to wait to be seated after 40 minutes. \nUpon my arrival it was alot of empty seats but a lot of families waiting to be seated. \nTh…

I've been to this location a few times over the years but my latest visit this month was the worst. From the moment we entered there was a horrible stench throughout the lobby and dining room. Then after finding a suitable table less impacted by the smell, the service was terrible. The waiter introduced himself and then disappeared! No one brought water or even took our order. And since it was a midweek late lunch, the restaurant wasn't even crowded. Service was just non-existent.

The smoothies taste like milk, very unsweetened, extremely unsatisfied with the texture and taste

Food was good service was meh....not many workers and the few that were around could have been helping others. Our server was great but definitely needed help. The kitchen should step up if food is waiting to long for pick up. Manager can do a much better job. We will try again soon.

asked for a medium steak, received a cow that was still mooing\nasked for a new steak but instead received the same steak except it was burnt, chewy and tough. when i told my server she looked at m…

We were looking served by a waitress named Ashley one of the worst ever !!!!!! I mean worst never came back to our table to check on us. I mean we will NEVER return to this restaurant. Talking behind…

We were looking served by a waitress named Ashley one of the worst ever !!!!!! I mean worst never came back to our table to check on us. I mean we will NEVER return to this restaurant. Talking behi…

Came here with my mother and the only saving grace to this experience was our waitress was kind and patient with me. My mother ordered their salmon rice bowl. I had their garlic linguine with crab meat. I specifically asked if the crab meat was real, she said yes. Well it came out of a can, it looked and tasted awful. I ended up getting a burger instead which was way better. Never again.

Cynthia and Alondra has to be the worst managers. Came to sunday dinner waited an hour and thirty minutes.My food was packed to go.Sunday dinner to go. She offered me a military discount. 10% I told her I could use my own discount. Nasty is an understatement. I understand why they're closing.

Very disappointing. Nothing like the former Scarsdale restaurant where the food was great and the service was even better. This is a mall location with subpar food. Brown, hard mashed potatoes, containers not properly closed and seeping into the bag, which of course ripped in the parking lot. No napkins or cutlery even though we requested it and it was on the receipt. My daughter stood in the takeout area for quite some time as a half dozen servers stood around chatting, some trying to get someone from takeout to come out of the kitchen. If ordering takeout, do so in person. Once you pay online, they can't be bothered but to hand you the bag.

We keep coming back to this Red Lobster as it is the closest to us but no more. It's a Thursday night after Holy Thursday Mass and there was no host, the servers were again understaffed, the manager was delivering food, the fish was not cooked right, they ran out of lemonade at my table, mashed potatoes at the next table and I had to get up and ask for cutlery when the food arrived before the silverware. This is NOT the fault of the servers but is clearly a management issue. This is a Red Lobster at a mall. This is just not right. Until they fix their issues, please don't go here. We will ho somewhere else tomorrow to break fast for Good Friday.

+2

We are currently here as I am writing this review. We were at our table for half an hour and we didn’t even get any biscuits. We finally get our salads and they came out wrong, not as we ordered. Didn’t have my salad dressing, 1000 island, and didn’t have much of a selection of dressings. Our order comes and I have two drops of butter in the little container, our order is wrong. When we got there, the place was really not that busy. A large party was leaving. Our service was just very slow. You would think that being the only Red Lobster in Yonkers that the service would be better to keep customers coming back, our party of 4 will not be returning to this establishment again. We actually left this evening, our salads came out with our food. Bad experience at this establishment , I’ve never left a restaurant like I did tonight. Detail, detail, detail that makes a big difference.

I visited Red Lobster in Cross County on Tuesday, April 1st with my daughter, friend, and her son. Although I’d never been to this location before, I was in the mood for salmon. From the start, service was chaotic and inattentive. Our server (whose name I don’t recall because she barely showed up) took our drink orders while we were still deciding on food. After bringing the drinks, we placed our order—but then waited nearly an hour for the food with no updates, check-ins, or refills. When my salmon plate finally arrived, it looked like someone else’s leftovers. It had grains of rice scattered across it (I ordered mashed potatoes), and a portion of the salmon was missing. It looked like a plate that had been returned and reused. I was so shocked and upset, I didn’t even think to take a picture—I immediately flagged down the busboy (since the waitress had vanished), and he agreed it was unacceptable. He took it back and told me it would take time to get a new one. I agreed to wait. Thirty minutes later, the second plate arrived. The presentation was slightly better, but once I cut into it, I saw the middle was raw. I was beyond frustrated. This time I took a photo and asked to speak to the supervisor. Again, the waitress was nowhere to be found and had not once checked on us during the entire meal. The supervisor was apologetic, confirmed the salmon was undercooked, and offered to bring something else. I declined. She kindly comped the salmon and gave me a $22 family discount for the inconvenience, which I appreciated—but the night was already ruined. Oddly, the most professional staff were the busboys—a young Dominican man and woman—who noticed my frustration and checked in with genuine concern. Their kindness stood out in an otherwise terrible experience. Even after all that, we waited another 25 minutes just to pay. I had to bring the check and my card to the counter myself because the waitress, supervisor, and manager had all disappeared. Then, out of nowhere, the waitress came back and said, “So, I charged you twice,” explaining she’d added the salmon to my bill—not knowing it had already been comped. I explained everything, and instead of apologizing, she huffed, crumpled the receipt, and walked off. She returned, said she fixed it, and handed me multiple receipts, telling me to “just sign any.” Then she pointed to the tip suggestions like she expected one. If she genuinely believed she deserved a tip after all that, she needs to rethink her role in hospitality. Poor attitude, zero accountability, and an awful experience from start to finish. I left no tip—and I have no regrets. Bottom line: this was one of the most frustrating and disappointing restaurant experiences I’ve had in years. Red Lobster management needs to take a hard look at who they’re hiring and how they’re training staff. The only thing that saved this from being a total disaster was the kindness of the busboys. Everything else? Completely unacceptable.

The wait to be seated was too long the service took forever and the worst part the food was cold and looked like it was reheated and now you know why they changed the menu so much cause someone thought it would be easier to reheat lobsters and clusters of crabs and baked potatoes i used to come here once a month and Saturday January 24th of 2026 was the last time i will be going to that restaurant do yourselves a favor dont bother giving this place your money

I wish I could give this place 0 stars. I wish this was the location that closed instead of the higher quailty one they had in scarsdale. But our server was nice i would give her 5 stars. But the food quality is trash. I could have made this right out frozen freezer aisle of supermarket not worth 80 dollar price tag, i I will never be back, what a terrible bday dinner, gut told me not to go and always trust your gut. Place is always mostly empty and for good reason. Let me tell you the menus nasty because they were grimy from food partials, the glasses were murky, not to mention lemonade was very tart, thats not her fault if the protect is processed. We ordered the fish & chips comes with coleslaw, fries and hush puppies and asked for a side Cesar salad. Two lemonades nothing to complicated so you would think. The portion size was a joke, I wish I took a picture but I was too disappointed to even care to. The coleslaw tasted and smelled rancid to me like it sat in a bag to long, Gordon proceeded fish sticks tasted better than these,they're definitely frozen then just warmed up, I've had alot of battered fish in my lifespan this ain't it. Plus ive had better fries from Chinese restaurant. The Cesar salad was ok but tasted watered down. Only good thing was the appetizer and cheddar butter biscuits but those are already pre-made so just heat them up, never again, I can taste the salt from from food the next day. Friday at 3, no no. Next time go to Applebee's or Olive Garden way better.

An experience disappointing enough that we won’t be going back. We waited 25 minutes for a regular iced tea and a pepsi (each about 4$), they arrived after our appetizer (17$), and no straws were dropped. We had to ask a busser passing by for them because our server didn’t do a check back after dropping the appetizer. Our entrees didn’t arrive for another 40 minutes after that, and they weren’t difficult orders there were no modifications and only one had a steak which was ordered medium. When the entrees arrived they were underwhelming; given the pricing of these items (each entree about 50-60$) the presentation and portions were subpar. I had the lobster boil and it arrived with barely any cajun butter tossed on it, I had to ask for an extra side of cajun butter to add to the bag which was another 10 minute wait. We decided not to bother with ordering dessert and asked for the check assuming that would be another long wait and cheap quality. This location’s quality of service and product have been in decline over time and has now gotten to the point that it's absolutely not worth wasting the money on.

Corine

Ordered online on Uber. I went with the Lobster Flatbread and ClamChowder soup. Yuck! Yuck! Yuck! There were hardly any lobster on the flatbread but tomatoes and cheese. Lobster I counted was only 4. The clamchowder was so bland like watered down no taste. The store can ones taste better. But I stopped eating from cans. I’m not ordering from this place again. I’ll try the one on Central Ave next time!

Moe

$49.99 “Feast”? More Like “Create Your Own Regret” — Cold Food, Raw Meat, and a Side of Neglect I ordered the “Create Your Own Feast” for $49.99 — and what I got was less “dinner” and more a test of intestinal fortitude. If Gordon Ramsay had been there, he would've ripped the menu in half, slammed it on the table, and told the chef to shut it down before someone gets food poisoning — just like he’s done on Kitchen Nightmares. The steak, ordered medium, came out cold and bloody — so undercooked, I’m pretty sure I heard the cow moo. Ramsay would’ve screamed: “It’s so raw, it’s still got a tag on its ear!” I asked the server to send it back — and he looked at me like I’d asked him to rebuild the restaurant from scratch. It took 10 minutes to return, while the rest of my food sat there like roadkill on a heat lamp vacation. The lobster tail? Translucent, rubbery, and very much not cooked. Ramsay would've howled: “It’s RAW! IT’S RAW!!!” The shrimp and fries were both cold — like they’d been plated for someone else who walked out, and I got the leftovers rerouted to me. “Cold, lifeless, and depressing — like the service.” The tartar sauce tasted sour — not tangy, sour. Like it had its own expiration countdown actively ticking. And then the water situation: I asked for a glass FOUR times. Nothing. At this point, I was about ready to lick condensation off the windows. And just when I thought it couldn’t get any worse — someone in our party ordered the crab legs. No crab cracker provided. When we asked for one, they brought... another knife. Seriously. Ramsay would’ve thrown his hands in the air and shouted: “You’re serving crab with no cracker?! What do you expect them to do — arm wrestle the shell open?!” How does a national seafood chain serve hard-shell crab and then leave you to battle it with a butter knife like it’s a medieval escape room challenge? I honestly expected them to hand me a paperclip and wish me luck. Then came the men’s room — and that might’ve been the most offensive course of the night. It smelled like seafood was being stored under the urinal. I nearly turned back and reported it to FEMA. The service? Absolutely dreadful. The waiter barely came to the table — unless you count the one moment he showed up just long enough to look annoyed when I dared to return the mooing steak. After that, he vanished like a magician after bombing an open mic. Red Lobster, just rename this special “Create Your Own Regret” — it comes with cold meat, raw seafood, zero hydration, a butter-knife battle with crab legs, and a bathroom that qualifies as a psychological thriller. I’m genuinely shocked the Board of Health hasn’t roped this place off with yellow tape.

Aisha Harris

Arrived at 8:30, well over an hour before they closed, but the waiter, who doubles as the bar tender it seems, was more concerned with closing and cleaning the bar than actually getting my order correct. Brought out two wrong dishes and by the time the manager (who admittedly, was helpful) got us the correct order it was almost 10pm. Now for the food- literally the WORST red lobster food I’ve ever had. The biscuits were doughy and undercooked and the flavor was just very off, as if they used a different batter or recipe or something than other red lobsters. It was weird. Then the seasoning on both the crab legs and the seafood boil was very off as well. The crab legs were supposed to be on a bed of “crispy” potatoes. As the pic demonstrates, they were soggy potatoes doused in oil and butter. The crablegs themselves were very dry. The seafood boil was just alright, I’d say a 5 out of 10 compared to the Times Square location. The flavor just wasn’t there. Even something as simple as the Caesar salad was gross because something was very different and off with their dressing, almost tasted more like blue cheese than real Caesar dressing. Overall, beyond disappointing experience